on demand services: an enabler of supply chain strategy
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On Demand Services: An Enabler of Supply Chain Strategy. Scott Needham Managing Director, Leadtec. What will be Covered?. What is an On Demand Service? On Demand as an Enabler of Supply Chain Strategy. What is an On Demand Service?. An On Demand Service is Software as a Service (SaaS) - PowerPoint PPT PresentationTRANSCRIPT
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On Demand Services: An Enabler of Supply Chain Strategy
Scott Needham Managing Director, Leadtec
• What is an On Demand Service?• On Demand as an Enabler of Supply
Chain Strategy
What will be Covered?
What is an On Demand Service?
• An On Demand Service is Software as a Service (SaaS)
• “Software Deployed as a Hosted Service and Accessed Over the Internet”
• Key Innovations Beyond Hosted Service:– Multi-tenant Architecture – Scalability – Customisable
• Reduces Risk, Brings IT Spending in Line with Business Returns
On Demand Services – Main Stream
• Search: The Original On Demand Service• Google and Yahoo Enter the Business World:
– Gmail for Domains, Yahoo Business Mail– Writely, Google’s On Demand Word Processor– Google Spreadsheets
• “Services Disruption” – Ray Ozzie takes over from Bill Gates
• Microsoft Responds with Office Live…• Enablers for SME Businesses
On Demand Services – Business
• Leadtec’s CRM Story - On Demand as an Enabler
• “The Business Web” – Marc Benioff Berates, Mocks the Big Software Providers…
• Over 22,000 Clients, 400,000 Users• The AppExchange, 200 On Demand
Application Vendors• Creation of New Markets
On Demand Services - Supply Chain
• The Supply Chain is Inherently Distributed – On Demand Services are Well Suited
• Example – On Demand Communications and Translation Services
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
Supplier 1
Supplier 2 Supplier N
Communication
ERP-Accounting
FTPHTTP AS2 Web
Services
“EDI over the internet is free…”
…
Traditional Software Solution…
…
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
Supplier 1
Supplier 2 Supplier N
Communication
ERP-Accounting
“We’ll all use an industry standard…”
EDI EDIFACT
EDI X12 XML Flat File
Translation
• $10Ks of Software, Consulting & Maintenance• $10Ks of Infrastructure, Data Center , DR sites
• 1-3 Full-time Equivalent Support Staff…Support: 24-7 or just Business Hours ?
Traditional Software Solution…
Supplier 1Supplier 2 Supplier 3…
Protocol of Choice
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
ERP-Accounting
Communi-cations
FTP HTTP AS2 Web Services
On Demand Service…
Communi-cations
EDI X12
EDI EFIFACT XML Flat File
Supplier 1Supplier 2 Supplier 3…
Format of Choice
Trading Partner A
Trading Partner B
Trading Partner C
Trading Partner D
Trans-lation
ERP-Accounting
On Demand Service…
• Typically Less than $10K Up-Front• Often Less than $500 per Month
• Includes 24-7 Support, Disaster Recovery, Specialist Expertise
On Demand Services - Supply Chain
• Powerful and Cost Effective Solution for Large Enterprises
• An Enabler for the Medium and Small Enterprise
Challenges to On Demand• Reliability: What if the service goes down?
– On Demand Service Providers Invest More in Availability and Reliability
• Security: Is my data safe?– On Demand Service Provider Invest More in
Security• Useability: Do I have to wait for web browser
refreshes?– Smart Clients and move to the “Business Web”
Other On Demand Services…
ERP-Accounting
EANnetCommunity
ManagementGS1 CMT
Head Office
Head Office …
Product Data
Synch
The Future…
ERP-Accounting
Warehouse 1 Warehouse n
Scan Packing/Logistics
Business Intelligence
Trans-action Server
Communi-cations Server
Overview• On Demand Services are Here and the
Way of the Future• On Demand Services are Enabling Supply
Chain Strategies Today• Exciting On Demand Services are in the
Pipeline.
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Thank You
Scott Needham Managing DirectorLeadtec