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Offshore Program Member Operating Manual

(MOM)

Seventh Edition (2018)

Updated on June 5, 2018

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This document is strictly confidential and is provided for the sole benefit and use of its recipients. It may not be disclosed to a third party, without the prior written consent of CRSA.

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This document is strictly confidential and is provided for the sole benefit and use of its recipients. It may not be disclosed to a third party, without the prior written consent of CRSA.

CRSA OFFSHORE PROGRAM

BANGLADESH ........................................................................................................................................ 8

CAMBODIA ......................................................................................................................................... 11

CHINA North China Shanghai ........................................................................................................ 13

CHINA North China Dalian ............................................................................................................. 17

CHINA North China Nanjing........................................................................................................... 20

CHINA North China Ningbo ........................................................................................................... 23

CHINA North China Qingdao ......................................................................................................... 26

CHINA North China Tianjin ............................................................................................................ 29

CHINA South China Fuzhou ........................................................................................................... 32

CHINA South China Guangzhou ..................................................................................................... 35

CHINA South China Xiamen ........................................................................................................... 38

CHINA South China Yantian ........................................................................................................... 41

HONG KONG ....................................................................................................................................... 44

INDIA .................................................................................................................................................. 46

INDONESIA ......................................................................................................................................... 52

JAPAN ................................................................................................................................................. 55

KOREA ................................................................................................................................................ 57

MALAYSIA - Pasir Gudang & Port Kelang ............................................................................................. 59

MALAYSIA - Penang............................................................................................................................. 62

MAURITIUS ......................................................................................................................................... 65

MYANMAR .......................................................................................................................................... 68

PAKISTAN ............................................................................................................................................ 70

PHILIPPINES ........................................................................................................................................ 73

SRI LANKA ........................................................................................................................................... 75

TAIWAN .............................................................................................................................................. 78

THAILAND ........................................................................................................................................... 81

VIETNAM ............................................................................................................................................ 85

REVISION HISTORY .............................................................................................................................. 88

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This document is strictly confidential and is provided for the sole benefit and use of its recipients. It may not be disclosed to a third party, without the prior written consent of CRSA.

PROGRAM COUNTRIES WEST COAST West Coast

ChinaSouthKorea

Japan

Taiwan

Philippines

Indonesia

Malaysia

Cambodia

Thailand Vietnam

Bangladesh

India

Pakistan

Sri Lanka

Tuticorin

New Delhi

Mumbai

Colombo

ChittagongCalcutta

Bangkok PhnomPenh

Ho Chi Minh

PenangPt. Kelang

Jakarta Surabaya

Manila

YantianHong Kong

Kaohsiung

KeelungNingboShanghai

Qingdao

Tianjin Dalian

BusanKobe

NagoyaTokyo

Mauritius Port Louis

Karachi

Haiphong

Pasir Gudang

Myanmar

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This document is strictly confidential and is provided for the sole benefit and use of its recipients. It may not be disclosed to a third party, without the prior written consent of CRSA.

PROGRAM COUNTRIES EAST COAST East Coast

China

SouthKorea

Japan

Taiwan

Philippines

Indonesia

Malaysia

ThailandVietnam

Bangladesh

India

Pakistan

Sri Lanka

Tuticorin

New Delhi

Mumbai

Colombo

ChittagongCalcutta

Mauritius

Karachi

Myanmar

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This document is strictly confidential and is provided for the sole benefit and use of its recipients. It may not be disclosed to a third party, without the prior written consent of CRSA.

GLOSSARY OF TERMS A variety of condensed terms appear under the Service Information by port. To avoid any confusion of interpretation we ask that you familiarize yourself with the following explanations. Carrier Abbreviation of the Ocean Carrier or the mode; Multi-Consolidation container (MCC); or a less than container option (LCL) or Co-load Service as deemed fit on a case by case basis. CFS Close The last day and hour that an LCL shipment can be presented for consolidation loading or MCC/LCL routing. CY Close The last day that a container can be received at the Port of Origin for a sailing. Departs The actual day of the week that a vessel departs from the stated Port of Origin. Ocean Transit To CRSA Global Logistics, Vancouver Port to port ocean transit, discharge time in Vancouver and drayage (trucking) to the CRSA Global Logistics in Port Coquitlam, B.C. Ocean Transit To OEL, Montreal Port to port ocean transit, discharge time in Montreal and drayage (trucking) to the OEL facility in St. Laurent, Q.C. Process in Vancouver The time spent after receiving the marine container, unloading the cargo, customs clearance, sortation, and loading to an inland transportation mode at the CRSA Global Logistics facility in Richmond, B.C. Process in Montreal The time spent after receiving the marine container, unloading the cargo, customs clearance, sortation, and loading to an inland transportation mode at the OEL facility in St. Laurent, Q.C. Transit to Toronto / Montreal, D.C. The average transit time of the Canadian railways from Vancouver or Montreal to the members distribution centre (D.C.) Total Transit The transit time to both Toronto and Montreal members distribution centres (D.C.) from a vessel departure at an origin port.

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This document is strictly confidential and is provided for the sole benefit and use of its recipients. It may not be disclosed to a third party, without the prior written consent of CRSA.

OCEAN CARRIER SERVICES IN DISCHARGE PORTS All transit and processing days are calendar days and are estimated based on Carrier publication and are subject to change.

Carrier Service Day of Arrival

EMC / COSCO PE2 / CPNW Wednesday

Carrier Service Day of Arrival

EMC / COSCO PNW1 / OPNW Monday

ONE / HAPAG PN2 Friday

ONE / HAPAG PN3 Saturday

ONE / HAPAG PN1 Tuesday

ZIM ZMP Thursday

Carrier Service Day of Arrival

COSCO MPNW Wednesday

EMC TPN Monday

Carrier Service Day of Arrival

EMC / COSCO PE2 / CPNW Saturday

Carrier Service Day of Arrival HAPAG EC5 Friday

VESSEL ROUTING VIA EAST COAST

Discharge Port : Halifax

CERES

VESSEL ROUTING VIA WEST COAST

Discharge Port : Vancouver

CENTERM

DELTA PORT

Discharge Port : Prince Rupert

FAIRVIEW

VANTERM

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This document is strictly confidential and is provided for the sole benefit and use of its recipients. It may not be disclosed to a third party, without the prior written consent of CRSA.

BANGLADESH

CRSA Representative : ACE BANGLADESH LTD

CFS Location Service Information

General OfficeLandmark Building, 7th