office of external affairs & university relations
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Office of External Affairs & University Relations. Stocktaking Presentation March 17, 2004. External Affairs & University Relations Carolyn Tanaka, Associate Vice President. Public Relations & Special Events Government Relations Creative Services Marketing & Brand Management - PowerPoint PPT PresentationTRANSCRIPT
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Office of External Affairs & University RelationsStocktaking PresentationMarch 17, 2004
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External Affairs & University RelationsCarolyn Tanaka, Associate Vice President
Public Relations & Special EventsGovernment RelationsCreative ServicesMarketing & Brand Management
The Office of External Affairs and University Relations provides system-wide leadership in planning, organizing, directing, evaluating, and coordinating the universitysystems external communications strategy.
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Public RelationsKate Wester, DirectorPublic AffairsWork with media and community Coordinate cooperative agreements for broadcast production of radio and TV Produce news releases, media alerts, articles, commentaries and other communication materialsCoordinate crisis communicationsProvide media training
Special EventsCoordination of system events including planning, protocol services, information, and logisticsConsultation on event planning to campuses and units
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Public RelationsGOALSStrengthen public relations support and service to all campuses
Build UH reputation as a premier institution through greater media exposure
Continue to create and maintain broadcast vehicles to disseminate UH expertise, programs, success, and services
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Public RelationsSTRATEGIES
Fill critical positions
Greater involvement in all campuses
Expand and improve online resources for media
Expand training for PIOs
National distribution of news releases
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Government RelationsDavid Morihara, DirectorState & Federal RelationsDevelop and maintain positive working relationships with government branches
Educate government officials
Track state and federal legislation
Provide a contact point for county, state, and federal officials
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Government RelationsGOALS
Increase and expand advocacy for UHs core interests and programs
Communicate government actions or pending actions to university officials
Increase initiatives to educate government officials on the university and our policy goals
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Government RelationsSTRATEGIES
Organize activities to educate and inform government officials
Distribute legislative information in a timely manner
Coordinate responses and advocacy for the University of Hawaii
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Creative ServicesCheryl Ernst, DirectorSystem publication management
Graphic design services
Photographic and photo archive support
System website content management
Consultation on print and electronic publishing
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Creative ServicesGOALS
Increase funding for Malamalama
Establish visual brand and graphic standards for UH system
Launch and expand the UH system website
4.Expand support for unit communications
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Creative ServicesSTRATEGIES
Malamalama - budget line item
Malamalama - advertising internship
Expand venues to publicize UH successes
Prioritize design jobs
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Marketing & Brand ManagementPhil Kinnicutt, Director
Position UH as a system offering access, affordability, excellence and opportunity
Develop a consistent system image and message
Initiate system marketing communications materials and programs
Provide support to individual programs
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Marketing & Brand ManagementThe Challenge
We are being outspent
The competition is aggressive
Our brand image is fractured
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Marketing & Brand ManagementGOALSIncrease UH brand recognitionfirst in Hawaii and then around the world
Improve UHs marketing effectiveness
Expand marketing support to individual campuses and programs
Measurable success
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Marketing & Brand ManagementSTRATEGIESGraphic Identity for the system
Professional marketing communications services
System-wide marketing materials
Umbrella advertising campaign
Website improvement
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EAURMEASURING SUCCESSIncreased student enrollment
Effective faculty recruiting
Successful fundraising
Better government support
Higher level of community pride
An international reputation for excellence
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The University of Hawaii system10 Campuses \ Endless Possibilities