office 365 introduction
TRANSCRIPT
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OFFICE 365 TECHNICAL OVERVIEW
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A new era of Computing
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Agenda
What is Office 365? Where does my infrastructure go? How do all the Office 365 workloads fit together? How do I manage identities? Does the role of desktop software change? Can I go all web-based? What about file sharing?
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Enterprise-grade cloud services & servers
The role of Microsoft TechnologyProven productivity solutions that are easy to use and manage
Flexible tools to do your best work, across
devices
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Exchange Online
SharePoint Online
What is Office 365?
LyncOnline
Office 365 ProPlus
Project Online
Visio Pro for Office 365
Latest productivity services in Microsoft’s public cloud + the latest apps
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Benefits of Office 365
Office apps and Office Web apps
Reliable servicewith a 99.9% SLA
Industry trusted certifications
Advanced IT controls and configuration
Optimized experiencesfor common devicesAlways up to date
Latest productivity services in Microsoft’s public cloud + the latest apps
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Understand where your data is stored
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Microsoft’s Global Footprint
10 – 100 Datacenters (DCs) worldwide
Multiple Content Delivery Network (CDN) “edge nodes” around the world
Datacenter network conn
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Connecting Datacenters to Users
Last mile and P2PLast mile providers deliver to consumersP2P technology improves last mile delivery
Core: Data centersGlobal Fiber backbone that connects Data Centers
Edge NodesConnect Data Centers to Internet Exchange Points
Metro solutionsConnecting business customers to last mile providers
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Inside a Datacenter
IT Load
CRAC Chiller Condenser
Cooling towers
Water supply
UPS
Generators
Transformer
Generators
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Maximize IT Load• Servers• Storage• Networking
Minimize Building Load• Electrical
• Switch Gear• UPS• Battery Backup
•Mechanical• Chillers• CRACs
Power Usage Effectiveness (PUE)Standard measurement of datacenter efficiency:
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Building
25%Cooling
25%IT
50%
Building
25%Cooling
25%IT
50%
Datacenter Operational Energy Use
Enterprise Datacenter: 2.0 Peak PUE
Cloud Datacenter: 1.4 Peak PUE
71% 29%
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Adiabatic Units
Chiller
Energy In = Heat Out
Removing heat is criticalEnvironmental control is a major source of energy and water consumptionInnovative approaches increase overall efficiency over traditional computer room air conditioning (CRAC)
Cooling Tower
Air Handling Unit (AHU)
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Office 365 operates as a datacenter within our datacenters
Shared Mechanical & ElectricalConsumer Services:
Different hardwareSeparate access control Separate networkSeparate storage
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Which service components will you use?
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Layers of Office 365Office 365
PortalsSign Up Experience
Tenant Administration
Landing Pages
Office 365 Platform Services
Commerce & Billing
Identity Platform
Authentication
Internet DNS
Office 365 Services
SharePoint Online
Exchange Online
Lync Online Office ProWeb AppsOther
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Demonstration
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Choose the right Identity Management options
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Windows Azure Active DirectoryOne Cloud Directory for every organization
What it is: the identity platform behind Office 365 & other Microsoft Cloud Services Able to integrate with enterprise identity platforms Enabler of single sign-on for Office 365 and other apps
What it isn’t: Windows Azure Active Directory is not your AD Domain Controllers
running in the Windows Azure We do support AD running as a role on a VM in Windows Azure IaaS – but
that is a separate discussion
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Cloud Identity
Spreadsheet
CSV Import
Office Activation Service
Office 365 Admin Portal
Exchange Mailbox Access
…
Windows Azure Active Directory
OAuth2
SAML-P
WS-Federation
Metadata
Graph API
Authentication
Auth
oriza
tion
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On Premises
Directory & Password Sync
Active Directory
DirSync
Windows Azure Active Directory
OAuth2
SAML-P
WS-Federation
Metadata
Graph API
Office Activation Service
Office 365 Admin Portal
Exchange Mailbox Access
…
Authentication
Auth
oriza
tion
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On Premises
Federated Identity
Active Directory
DirSync
Windows Azure Active Directory
OAuth2
SAML-P
WS-Federation
Metadata
Graph API
Active Directory Federation Services
One way trust
Office Activation Service
Office 365 Admin Portal
Exchange Mailbox Access
…
Authentication
Auth
oriza
tion
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Core identity scenarios with Office 365
Cloud Identity
Single identity in the cloud Suitable for small organizations with no integration to on-premises directories
Windows Azure Active Directory
On-Premises Identity
Dirsync & Password Sync*
Directory & Password Synchronization*
Single identitysuitable for medium and large organizations without federation*
Windows Azure Active Directory
Federated Identity
On-Premises Identity
Federation
Single federated identity and credentials suitable for medium and large organizations
Windows Azure Active Directory
Directory Sync
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Understand the options that affect your desktop
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Office 365 Professional Plus
Easy install Office on demand Save to cloud
5 PC/Mac & mobile Roaming Upgrades included
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Traditional Enterprise Office Deployment
Work PC Software Distribution
Deploy
Patch
Home PC
Office Home Use Program Portal
https://www.microsofthup.com
Volume Licensing Service Centerhttp://www.microsoft.com/
Licensing/
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Office 365 Professional Plus Deployment
Work PC Software Distribution
Deploy
Patch
Office Content Delivery Network
http://officecdn.microsoft.com
Office 365 User Portalhttps://
c2rsetup.officeapps.live.comhttps://
portal.microsoftonline.com
Personal Devices
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Browser Requirements for Office 365
Internet Explorer 8 Safari 5 latest Chrome Latest Firefox
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Office Web AppsConsumer / Windows LivePublicly available to any Live ID userFree with SkyDrive & Outlook.com (Hotmail)Iterative release cadenceOn-Premise / Private CloudRuns as Office Web Apps ServerIntegrates with SharePoint, Exchange, File shares, etc.Minimal changes during life cycleOffice 365 / Public CloudAn option within the serviceMonthly per-user subscription90-day service update cycle
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Browser
How Office Web Apps Work
Host Frame
SharePoint (Host)
Office Web Apps Server
App Frame
WOPI
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Where will you share content?
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Layers of SharePoint Online
Services1+ services run within VM role Hundreds of services
interacting
Virtual Machine RolesVMs performing different roles Units of scalability called
“Networks”
PhysicalDatacenters Machines Physical network
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Physical machines are used purely as virtual machine hosts for compute-centric tasks:Greatly improves manageability. Deployment becomes entirely VHD-based.Greatly improves predictability. The VHD we test is the VHD we run in production.Negligible performance impact from virtualizing.
Virtual Machine Layer: Hyper-V
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SharePoint Cloud Continuum
CONTROL
COST-EFFICIENCY
SharePoint (On-premises)
Value Prop:• Full h/w control – size/scale• Roll-your-own HA/DR/scale
Value Prop:• 100% of API surface area• Easy migration of existing
apps• Roll-your-own HA/DR/scale
SharePoint (Windows Azure)
Value Prop:• Auto HA, Fault-Tolerance• Friction-free scale• Self-provisioning, mgmt @ scale
SharePoint Online (Office 365)
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SharePoint Online Topology
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:Fed App
Fed Query
Fed CAFed Idx
Federated Services:
SQL SQLSQL:
SQL SQL AD ADDirectory:
Stamp 1:
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:Fed App
Fed Query
Fed CAFed Idx
Federated Services:
SQL SQLSQL:
SQL SQL AD ADDirectory:
Stamp 2..N:
Network 1..N:AD Sync
Prov.SCOMULS
SPDiagWER
DNSSMTP
AdminBackup
NLBNLB
Datacenter 1..N:
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:Fed App
Fed Query
Fed CAFed Idx
Federated Services:
SQL SQLSQL:
SQL SQL AD ADDirectory:
Stamp 1:
WFE
App Server
Crawl WFE
CA
Timer Jobs
Sandbox
Content:Fed App
Fed Query
Fed CAFed Idx
Federated Services:
SQL SQLSQL:
SQL SQL AD ADDirectory:
Stamp 2..N:
Network 1..N:AD Sync
Prov.SCOMULS
SPDiagWER
DNSSMTP
AdminBackup
NLBNLB
Disaster Recovery Datacenter 1..N:Grid
ManagerGlobal Directory
Tenant Admin (UI)
Commerce backend
DNS (multiple)
OrgID Auth, Svc.
Incident Management
Azure (Windows/SQL)
CDN Services
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Data CenterData Center
Rack 2Rack 1
Keeping Your Data Safe
Rack 3
save
RAID 10
synchronousmirroring
asynchronouslog shipping
asynchronousreplication
scheduled backups
point-in-timerestore
recyclebin
client sidecache
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Delivering Mail @ Scale
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DAG
NETWORK
PARTITION
Visual journey through scale
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NETWORK
PARTITIONOutlook.com
Key pointsHorizontal scale by adding more storage
Single namespace, single partition
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NETWORK
PARTITIONOutlook.com
Key pointsBut you can only do that so much
Need better strategies as failure domain is now large!
Horizontal scale via more DAGs
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NETWORK
PARTITIONNETWORK
PARTITIONNETWORK
PARTITIONOutlook.com
Key pointsYou add more partitions
But now you have to stitch them all back together
So you do the next best thing
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PARTITIONPARTITION PARTITIONOutlook.com
Key pointsTo avoid major failure, really need to split the partitions across physical locations
NETWORK NETWORK NETWORK NETWORK NETWORK NETWORK
But even that’s not enough
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Outlook.com
Key pointsNow we can even go past geos
North America 1 North America n Europe 1
Keep scaling, reducing failure domains
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Outlook.com
North America 1 North America 2 Europe 1
DATA
CENT
ERAU
TOM
ATIO
N
But now new challenges emerge
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North America n
SPO
LYNC
Microsoft Online ID
Office 365 PortalOffice 365
Provisioning
Office 365: loosely coupled
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PARTITION PARTITIONOutlook.com
Key pointsEach DB WW is tested across every scenario every five minutes
The whole stack is verified in “one go”
Failures at any point are turned into alerts and escalated to engineers
From two+ locations to ensure accuracy and redundancy in system
Hundreds of millions of transactions per day to verify the system
NETWORK NETWORK NETWORK NETWORK
Outside-in monitoring
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IMAP
migration
Cutover
migration
Staged migration
2010
Hybrid
2013
Hybrid
Exchange 5.5
Exchange 2000
Exchange 2003
Exchange 2007
Exchange 2010
Exchange 2013
Notes/Domino
GroupWise
Other
* Additional options available with tools from migration partners
Summary of Migration Options *
48
Sim
ple
Mig
rati
ons
Hyb
rid
IMAP MigrationSupports wide range of email platformsEmail only (no calendar, contacts, or tasks)
Cutover Exchange Migration (CEM)Good for fast, cutover migrationsNo migration tool or computer required on-premises
Staged Exchange Migration (SEM)No migration tool or computer required on-premisesRequires Directory Synchronization with on-premises AD
Hybrid DeploymentManage users on-premises and onlineEnables cross-premises calendaring, smooth migration, and easy off-boarding
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Cloud Computing creates new IT jobsTotal Cumulative Jobs Generated by Cloud Computing Worldwide
2012 2013 2014 20150
2
4
6
8
10
12
14
16
6.7
8.8
11.3
13.8
Milli
ons
“Cloud Computing frees enterprises from the constraints of the client/server model, where up-front investments in infrastructure are required to pursue technological solutions to business problems”
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Office 365 is the future of productivity Office 365 is loosely coupled but consistent set of
services New capabilities will come to Office 365 first Cloud computing changes the role of IT, but does
not supersede it
Conclusions