office 365 e5 customer...
TRANSCRIPT
Introducing Office 365 E5
BUILT FOR TEAMS AND
NETWORKS
Complete meeting solution
including PSTN Conferencing
Call management with
your Cloud PBX
PSTN Calling offers plans with
minutes directly from Microsoft
NEW ENTERPRISE VALUE IN OFFICE 365
Live business analytics &
visualization in one place with
Power BI Pro
Personal & team analytics drive
effectiveness with Delve Analytics
PERSONAL AND ORG
INSIGHTS
Customer-controlled data access
with Customer Lockbox
Secure attachments and URLs
with Advanced Threat Protection
Quickly identify relevant data with
Office 365 Advanced eDiscovery
PEOPLE CENTRIC SECURITY
BUILT FOR TEAMS AND NETWORKS
SKYPE MEETING BROADCAST
PERSONAL AND ORG INSIGHT
POWER BI PRO
DELVE ANALYTICS
PEOPLE CENTRIC SECURITY
SECURED ATTACHMENTS/URLS
OFFICE 365 ADVANCED eDISCOVERY
CUSTOMER LOCKBOX
Features Office 365 Services
Business Class Email and Calendars Exchange Online 50 GB Unlimited Unlimited
Social, Video, Sites, Work Management Yammer, O365 Video, SharePoint Online, Planner
New
●New
● ●
IM, Online Meetings, Meeting Broadcast Skype for Business
New
●New
● ●
File Storage, Sharing, Information Discovery OneDrive for Business, Delve ● ● ●
Office Online ● ● ●
Office Client Apps Office 365 ProPlus ● ●
Archiving, Rights Management, Data Loss Prevention, EncryptionNew
● ●
Office 365 Advanced eDiscovery, Secure Attachments and URLs, Access Control ●
End User and Organizational Analytics Power BI Pro, Delve Analytics ●
Cloud PBX Skype for Business ●
PSTN Conferencing* Skype for Business ●
Enterprise Plan Add-ons
PSTN Calling** Skype for Business
CRM Online Professional Dynamics
OFFICE 365 ENTERPRISE SUITES
SKYPE FOR BUSINESS
Features
End-user call handling: (answer, hold, transfer, sim ring) ●
Setup and use call designation ●
Team Calling ●
Use IP Desk Phone ●
Set and enforce calling policies ●
Emergency calling ●
Skype for Business Plus CAL ●
Tolled Dial-in for Skype Meetings ●
Meeting Dial-out to PBX/PSTN users* ●
Toll Free Dial-in Conferencing* ●
Default join from PBX/PSTN phones ●
Phone number assignment ●
Inbound calling ●
Outbound calling (Domestic/int’l) ●
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Skype Meeting Broadcast lets you produce, host, and broadcast meetings to large online audiences
You can schedule a Skype Meeting Broadcast for up to 10,000 attendees.
There are several roles required for producing a Skype Meeting Broadcast. These include:
•Organizer. Creates the meeting request and invites attendees. Reviews meeting reports.
•Producer. Manages the meeting sources (live presentations, dial-in presentations, audio, video, and
PowerPoint decks), records the event, and posts the recording to Office 365 Video.
•Event team member. Participates in the meeting by presenting live or dialing in from a remote location.
•Attendee. Watches the event online
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Full PBX system for your organization, including PSTN connectivity through your local operator
Makes perfect sense for those customers that have the
expertise and staff to deploy, manage, and maintain their
Skype for Business environment.
Enterprise voice functionality:
• Call Park
• Response Groups
• location-based routing, CAC (Call Admission Control),
• Survivability with SBA (Survivable Branch Appliance)
• Interoperability with video teleconferencing systems
• Persistent chat
• Rich API’s to integrate communications with business
processes
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Allows you to replace your existing PBX system with a set of features directly delivered from Office 365 and
tightly integrated into the company’s cloud productivity experience.
Cloud PBX with PSTN Calling service
Cloud PBX with on-premises PSTN connectivity
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The service that works with Cloud PBX allowing users to make calls to landlines and mobile phones.
Allows you to search, acquire, and assign phone numbers
to users in your organization so that users can make and
receive phone calls with people inside and outside of your
organization
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Cloud Connector is a set of packaged Virtual Machines (VMs) that implement on-premises PSTN connectivity
with Cloud PBX.
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• Hybrid Architecture — Users homed to the Active Directory in the Office 365 Cloud or on-premises
• Hybrid Licensing — Consume your Microsoft licenses in the Office 365 Cloud or on-premises
• Hybrid Workload — Deploy certain highly fluctuating traffic to the Office 365 Cloud vs. deploying on-
premises
• Hybrid Voice — PSTN Connectivity that is provided in the Office 365 Cloud vs. locally on the customer
premises via TDM or IP
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• View content that’s relevant to
you
• Find what you need
• Connect people, documents,
and ideas
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1.Someone at your company has an issue with
their Office 365 mailbox.
2.After some troubleshooting, you can't fix
the issue and open a support request with
Microsoft support.
3.The support engineer reviews your service
request, and needs access to your Exchange
Online content to repair the issue.
4.The support engineer logs into the
customer lockbox request tool and sends you
an email letting you know there's a pending
customer lockbox request. All requests are
reviewed by Microsoft support managers
before you get the request.
5.The customer lockbox request tool sends
you an email letting you know there's a
pending lockbox request.
6.You log into the Office 365 admin center
and approve the request.
7.Note If you reject or don't approve the
request in 12 hours, access is automatically
revoked.
8.The support engineer gets the approval
message, logs into Exchange Online and fixes
the issues. As soon as the issue is fixed, the
customer lockbox request is closed and
access is revoked.
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Secure your mailboxes against advanced threats
Protect against unsafe attachments
Protect your environment when users click malicious links
Get rich reporting and track links in messages
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What is it?
eDiscovery, or electronic discovery, is the process
used by organizations to find, preserve, analyze, and
package electronic content (often referred to as
eletronically stored information or ESI) for a legal
request or investigation.
How does eDiscovery work
• Manage Cases
• Work with Multiple Types of Content
• Identify Content Sources
• Perform In-Place Hold
• Create and Run Queries
• Export Content