october 30, 2009 presented by: victoria burge, corporate account executive alexandra mestas, account...

October 30, 2009

Presented by:Victoria Burge, Corporate Account Executive

Alexandra Mestas, Account Manager

http://www.corporateunited.com/default.aspx

2Confidential & Proprietary

Agenda

Introductions

Accurate Background Overview

Scope of Services

Service Levels

Systems Capabilities

Reporting

Account Management

Q & A


Company Background

Founded by industry visionaries in 1997 Pre-employment screening is core competency Service provider enabled by industry-leading technology Unique, proprietary technologies FCRA & State compliance specialists

Privately held organization Customer focused Profitable & built to last Year-over-year double digit growth Disciplined and scalable

Certification & Recognition ISO 9001:2000 certified Six Sigma certified implementation team HR-XML Consortium certified National certified minority owned corporation Safe Harbor certified by the U.S. Dept. of Commerce Deloitte Technology Fast 500 2006-2007-2008 Founding and active member of NAPBS Services endorsed by the American Bankers Association


Vision/Strategy

Focus on lasting relationships

Maintain the highest client satisfaction levels

Invest in technology & resources to deliver:

Fastest turn-around possible

Highest level of data integrity

Cost savings

Superior customer service

Provide continuous improvements

Compliance expertise and risk mitigation


Our Clients


Scope of Services

Background Checks National SSN/Address Locater Felony and Misdemeanor County Criminal Searches State Criminal Searches Federal Criminal Searches National Criminal Database and National Sex Offender Registry Searches Terrorist Searches

Online/Data Searches Motor Vehicle Reports Credit Reports

Verifications Education, Employment & Professional License Verification Current Employer - W2 and 1099 Document Collection Service DOT Employment Verification with Safety Performance History DOT Drug/Alcohol Test History


I-9 Services eVerify Confirmation Electronic Form I-9 Completion Document Storage

Drug/Alcohol Testing Extensive Testing Options Urinalysis, Oral Fluid, Hair Follicle and DOT testing Breath Alcohol Testing

Fingerprinting Services Electronic Fingerprint Capture Criminal searches conducted through the Federal Bureau of Investigation (FBI)

Compliance and Adjudication Services Proprietary Risk Reduction TechnologyTM

Adverse Action Letter Fulfillment

Vendor Management Programs

Scope of Services


International Screening

Full suite of worldwide applicant screening services in any country where information can be legally obtained

Conducted in over 200 countries worldwide Africa, Asia, Europe, Middle East, North America, and South America Safe Harbor certified by U.S. Department of Commerce Secure transmission and storage of data over international lines Information available varies from country to country based on privacy laws an accuracy of data Data Protection Specialists can customize a screening program tailored to meet your organization’s needs

Verification of employment & education globally IVAN allows the flexibility to manage a network of verifiers on a global basis


Screening Supply Chain Automation


Address History Comparison


Service Levels

Typical Turnaround Less than 3 business days for complete packages Many searches in 1-2 business days

Notifications Completed Reports Other Information or Release Needed Communications Adjudication Results

Adverse Solutions Risk Reduction TechnologyTM – automatic adjudicated of package results Pre and Post Adverse Action Letters Subject Notification Letters State-specific Requirements (NY)

Summary Billing Electronic Invoicing Location, Division, Region, etc. Complex Reporting Available EDI Capabilities


Typical Turnaround Times


Risk Reduction Technology™

14

• Online Platform– Available 24/7– Secure web site– Online ordering and viewing of results– On-demand reporting

• Electronic Invoicing

• Electronic COC– Available through multiple drug testing laboratories– Collection site identification– Full process support

• ATS Integration– Extensive experience (7+ years)– Pre-built and custom solutions– Numerous partners– Dedicated integration support

Systems Capabilities


Partnerships & Integration

Integration Support

HR-XML Certified

Pre-built

Co-developed

Future-proof

Proven

Seamless

Secure

Proprietary

Custom solutions


Dedicated Integration Support


Management Reports


Corporate Account Executive

Dedicated Account Manager Serves as Client Advocate Monitors overall process and business

requirements Support continuous improvement Provides updates and technical enhancements Scheduled User Conference Calls Quarterly Business Reviews

Daily Support CRM with auto escalation triggers Client specific service routing Team of experience Client Service

Representatives

Compliance Support Ongoing legal and regulatory monitoring Regular client communication

Commitment to excellence is unsurpassed, proven in our 95%+ consistent customer service rating

Client Support


Value Proposition

Recognized domestic and global screening expertise Safe Harbor certification Certified minority owned company ISO 9001:2000 Certified for Quality Assurance

Comprehensive service solutions Deeper and broader county criminal research IVAN technology translates to higher verification completion rates FCRA compliance & fulfillment services

Flexible technology accommodates varied needs Fully integrated background and drug screening solution Risk Reduction TechnologyTM - automated adjudication

Dedicated Account Manager & Support Team Six Sigma Certified Implementation Team Extensive integration experience

Accurate Background has the flexibility to deliver solutions tailored specifically for Corporate United Members:

We appreciate your time.

october 30, 2009 presented by: victoria burge, corporate account executive alexandra mestas, account...

Documents

confidential proprietarywe

secure web siteonline

online platformavailable

corporate united members