From Zero to Data

Shauna Langenberger RN BN MNQuality Consultant

Calgary Zone – Clinical Quality Improvement/Integrated Quality Management

Health System outcome

Strategic Measures

Tactical Measures

Transactional Measures

BOTTOM

UP

TOP

DOWN

Preparation meeting Opportunity

Role of the Managers & Physician support

1,213

Critical

Care Visit

s8,611 Inpatient

Visits

10,920 Surgical Cases

76,896 Emergency Department Visits

335,869 Outpatient Visits

Highest volume areas have the least amount of measurementUn

ique

Pati

ents

& Fa

mili

es Se

rved

95,348

• 319, 788 at ACH• 6,058 Community• 10,023 Other sites

From Data to Success!