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  • April 13, 2020

    OCLC Virtual Town Hall: Libraries and the COVID-19 Crisis

  • #OCLCcovidtownhall

    Today’s Panelists

    Bobbi Newman

    Ashley Cooksey Kendra Jones

    Lauren Pressley Kendra Morgan Rachel Frick

    Sharon Streams

    Associate Dean for Research & Learning Services University of Washington

    Libraries, and Past President, Association of College & Research Libraries

    Senior Program Manager, WebJunction

    Executive Director, Research Library Partnership, OCLC

    Director, WebJunction

    Writer, consultant (librarianbyday.net), and Community Engagement and Outreach

    Specialist, National Network of Libraries of Medicine, Greater Midwest Region

    Library Media Specialist, Consultant, and Adjunct Instructor,

    University of Central Arkansas

    Deputy Director, Timberland Regional Library

  • #OCLCcovidtownhall

    Today’s Participants

    Public Library, 57%

    Academic Library, 30%

    Federal/State Agency/Association, 4%

    Special Library, 3%

    Other, 2%

    School Library, 1%

    Votech/Community College Library, 1%

    Library Consortium, 1%

    0% 10% 20% 30% 40% 50% 60%

    Public Library

    Academic Library

    Federal/State Agency/Association

    Special Library

    Other

    School Library

    Votech/Community College Library

    Library Consortium

  • #OCLCcovidtownhall

    We want to hear from you!

    • We’ll use chat in Webex and in YouTube for those watching the livestream.

    • To access Poll Everywhere, open a new browser window and go to: PollEv.com/oclc

    Tweet: #OCLCcovidtownhall

  • Results from the live poll

  • #OCLCcovidtownhall

    Welcome message

    Skip Prichard OCLC President and Chief Executive Officer

  • #OCLCcovidtownhall

    Panelist discussion

    Current status What is the status of your library’s services today?

    How did the changes evolve and how were decisions made?

  • Results from the live poll

  • QUESTIONS

  • #OCLCcovidtownhall

    Panelist discussion

    Long term implications What do you see as the long term implication for library services,

    staffing, and your community, in the post-coronavirus world?

    What are you doing now to plan for the long-term?

    Do you see emerging or urgent community needs that the library might support now or when the library opens?

  • RESEARCH LIBRARY PARTNERSHIP

  • #OCLCcovidtownhall

    OCLC Research Library Partnership

    Supports libraries as they evolve to meet 21st century challenges, providing the connections, knowledge, and resources to plan with confidence in a complex, rapidly changing ecosystem.

    www.oclc.org/research/partnership.html

    http://www.oclc.org/research/partnership.html

  • #OCLCcovidtownhall

    Next generation metadata

    Unique and distinctive collections

    Resource sharing / collective collections Research support

    Learning Together

    OCLC RLP activities

  • #OCLCcovidtownhall

    People are connections to knowledge

    Peer-to-peer collaborative learning

    Strategic thinking to practical application

    Influence service design and future

    research

    Shared understanding for faster innovation

    RLP leverages partner knowledge to fuel

    innovation

  • #OCLCcovidtownhall

    Library work amid the crisis

    hangingtogether.org

  • #OCLCcovidtownhall

    Peer learning opportunities Recorded webinars oc.lc/wipwebinars

    • Radical Access—Leveraging Creative Commons Licenses to Open up Archives

    • Accessibility and Digital Collections • Computational Uses of Audiovisual Materials

    at the Library of Congress

  • #OCLCcovidtownhall

    Publications oclc.org/research/publications.html

    Hanging Together blog: hangingtogether.org

  • WEBJUNCTION

  • WebJunction and continuing education for library staff

  • WebJunction and continuing education for library staff

    “The learning place for libraries”

    • Online learning network • Free professional development for all • Initiatives to scale learning and innovation

  • Start here: www.webjunction.org

  • Core service: webinars

  • Core service: articles, news, downloadables

  • Core service: projects and resources

    Project Compass

    Improving Access to Civil Legal Justice

  • 320+ courses

    Core service: courses

  • Results from the live poll

  • #OCLCcovidtownhall

    ADD EXAMPLE OF INTERACTIONS, REFLECTION QUESTIONS for EXTREME CUSTOMER SERVICE

  • #OCLCcovidtownhall

    • Crossroads newsletter

    • Social media (Facebook, Twitter, LinkedIn)

    Stay informed

  • QUESTIONS

  • #OCLCcovidtownhall

    Self-care How are you supporting staff and encouraging self- care, acknowledging the stress of both job-related

    concerns and the overall pandemic?

    Panelist discussion

  • #OCLCcovidtownhall

    Wrap-up question

    Your self-care Looking ahead, what’s one thing you can

    do for yourself this week?

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