OCLC Resource Sharing Stats Overview

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<ul><li> 1. OCLC Online Computer Library Center OCLC Resource Sharing Stats OverviewAmy LytleProduct Manager,Library Usage Statistics </li></ul> <p> 2. OCLC Online Computer Library Center Discussion Topics Overview of Resource Sharing Reports Key Measures Life of a Request How to Receive Reports Automatically 3. OCLC Online Computer Library Center Where to Find Your RS Stats Stats Websitewww.stats.oclc.orgAKA CUSPCentral Usage Statistics PortalIncludes Stats for many OCLC services FirstSearch/COUNTER Cataloging Digital Collections and Resource Sharing! 4. OCLC Online Computer Library Center 5. OCLC Online Computer Library Center 6. OCLC Online Computer Library Center 7. OCLC Online Computer Library Center 8. OCLC Online Computer Library Center 9. OCLC Online Computer Library Center 10. OCLC Online Computer Library Center 11. OCLC Online Computer Library Center 12. OCLC Online Computer Library Center 13. OCLC Online Computer Library Center 14. OCLC Online Computer Library Center 15. OCLC Online Computer Library Center 16. OCLC Online Computer Library Center Key Measures Requests Initiated Requests Received Requests Filled and Unfilled Average Turnaround Time 17. OCLC Online Computer Library Center Requests Initiated Counts the number of requests generated during aspecified month Represents the creation date for a request Each request isCounted once in the Borrower Activity OverviewReport Counted each time a request is passed to a library inthe Borrower Transaction-Level Detail Report 18. OCLC Online Computer Library Center Requests Received Counts the number of requests received during aspecified monthDoes not take into account the date a request wasinitiatedEach request isCounted each time a request is received by yourlibrary in the Lender Activity Overview ReportCounted each time a request is received by yourlibrary in the Lender Transaction-Level DetailReport 19. OCLC Online Computer Library Center Requests Filled &amp; UnfilledLending library Filled dates Generated when request status = ShippedBorrowing library Filled dates Generated when request status = ReceivedLending library Unfilled dates Generated when request is passed on or library is last in list and marks item as not to be filled (automated or review) Also used in Borrower Transaction-Level Detail ReportBorrowing library Unfilled dates Generated by Borrower when request reaches end of lender string and is returned as unfilled. 20. OCLC Online Computer Library Center Average Turnaround Times: Filled Requests Borrower Activity Overview Report Request initiated Request received by borrower Counts entire time request spends traveling through lender stringBorrower Transaction-Level Detail Report Request initiated Request received by borrower Counts only the time the request spent with the library that actually filled the requestBoth Lender Reports Request received Request shipped Requests received multiple times: only the turnaround time for the request that is filled 21. OCLC Online Computer Library Center Average Turnaround Times: Unfilled Requests Borrower Activity Overview Report Request initiated Request marked unfilled by borrower Counts entire time request spends traveling through lender stringBorrower Transaction-Level Detail Report Request initiated Request unfilled by lender Counts time with each library in lending string separatelyBoth Lender Reports Request received Request passed to next lender in string Requests received multiple times: counts turnaround time for each request that is passed to next lender separately 22. OCLC Online Computer Library Center A Day In The Life Of Action: Initiate a RequestBorrower Reports Lender Reports Activity OverviewNone: Lenders countrequests received Resource Sharing StatsGroup OverviewGroup Detail 23. OCLC Online Computer Library Center A Day In The Life Of Action: Receive a RequestBorrower Reports Lender Reports Transaction-LevelActivity Overview Detail each time aTransaction-Level lender receives aDetail requestResource Sharing Stats Group Overview Group Detail 24. OCLC Online Computer Library Center A Day In The Life Of Action: Fill a RequestBorrower Reports Lender Reports None requests areActivity Overview counted when they areTransaction-Level marked as received,Detail not when the lender(s)Resource Sharing Stats mark them as shippedGroup Overview Group Detail 25. OCLC Online Computer Library Center A Day In The Life Of Action: Pass on Request (aka Unfilled)Borrower Reports Lender Reports Reasons for No Activity Overview Transaction-LevelTransaction-Level Detail Detail Not in ResourceResource Sharing Stats Sharing Stats Report Reasons for No the Borrower reportGroup Overview uses the Borrower Unfilled date, not the Group Detail lender date 26. OCLC Online Computer Library Center A Day In The Life Of Action: Receive a RequestBorrower ReportsLender Reports Activity Overview Resource Sharing Stats Transaction-Level DetailIFM Report, assuming Borrower specified IFM &amp; Resource Sharing Stats Maxcost was set for last lender only Lender agreed to IFM &amp; IFM Report, assumingcost less than or equal to MaxcostLender agreed to IFM &amp;cost less than or equal to Borrower marked item asMaxcostreceivedBorrower marked item asreceivedGroup reports 27. OCLC Online Computer Library Center A Day In The Life Of Action: Unfilled RequestBorrower Reports Lender ReportsActivity OverviewResource Sharing StatsTransaction-Level Detail IFM Report, assumingBorrower specified IFM &amp;Resource Sharing Stats LastMaxcost was setLender or end-of-line onlyLender agreed to IFM &amp; costIFM Report, assumingless than or equal to MaxcostLender agreed to IFM &amp; cost Borrower marked item asless than or equal to Maxcost receivedBorrower marked item asreceived Group reports 28. OCLC Online Computer Library Center Requesting Reports Via E-mail Quick tutorial 29. OCLC Online Computer Library Center Click on the E-mail Click on the E-mail Button Below Button Below 30. OCLC Online Computer Library Center The name of the report appears in the blue frame. Enter as many e-mail addresses as you wish, separated by semi-colon. Click on the Send Monthly box, choose your format and style, then click save to receive reports automatically. 31. OCLC Online Computer Library Center Requesting a Report Immediately You may also click the Send Now buttonto have the report sent immediately You will see a confirmation message inthe blue bar. 32. OCLC Online Computer Library Center Confirmation that the report was e-mailed to the addresses you entered 33. OCLC Online Computer Library Center AdministriviaReports are sent around the 10th of each monthYou may sign up to have as many reports as you wish e-mailedautomatically Each report must be requested separatelyClicking the Delete button deletes only the report listed in theblue bar; not other reports you may have asked to receive via e-mail. A confirmation message appears in the blue bar, lettingyou know that the report was deleted from the e-mail requestsYou can see which reports you have opted to receive by clickingthe List All ButtonFrom the list all screen, you can edit/delete requests forreports Clicking the Edit button beside a report lets you edit e-mail addresses and change the format and style of the reports you elect to receive 34. OCLC Online Computer Library Center Result of Clicking on List All Click on the edit link to change e-mail addresses, opt out of the send monthly option, and/or change the format and style of the e-mailed report. 35. OCLC Online Computer Library Center Thank you for listening!Questions? Comments? Amy Lytle Product Manager, Library Usage Statisticslytlea@oclc.org or 800.848.5878 x 5212 </p>