oclc and libraries: sharing research, services, and resources

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State Library of Ohio August 12, 2016OCLC and Libraries: Sharing Research, Services, and ResourcesLynn Silipigni Connaway, PhDSenior Research Scientist and Director of User ResearchOCLC Research

Ohio ranks 2nd in terms of public library circulation per capita amongst all other U.S. States (Bogard and Inouye 2015)

Image: https://www.flickr.com/photos/fensterbme/9689841324/ (Downtown Columbus, Ohio)

Table 2/ U.S. State Ranks by Circulations per Capita, FY 2012 (page 356-357)Rank 1 OregonRank 2 Ohio Rank 3 UtahRank 4 ColoradoRank 5 Indiana

Bogart, Dave, and Alan Inouye. 2015. Library and Book Trade Almanac. Medford, NJ: Information Today. 2

Ohio ranks 3rd in percentage of population served who are public library cardholders/members (Bogard and Inouye 2015)

Image: https://www.flickr.com/photos/booleansplit/10073921385/ (Downtown Cincinnati, Ohio)

Table 4/ Percentage of Population Served Who Are Cardholders/Members (page 361-362)

Rank 1 US New HampshireRank 2 US MinnesotaRank 3 US OhioRank 4 US NebraskaRank 5 US Hawaii

Bogart, Dave, and Alan Inouye. 2015. Library and Book Trade Almanac. Medford, NJ: Information Today.


Ohio ranks 10th in U.S. in percent of total expenditures spent for collections out of the total operating expenditures(Bogard and Inouye 2015)

Image: https://www.flickr.com/photos/carlosphotographyart/23630605473/ (By Carlos Javier. Downtown Cleveland, Ohio)

Table 5/ Expenditures for Collections as a Percent of Total Operating Expenditures (page 364-365)

Rank 7 US OklahomaRank 8 AUS QueenslandRank 9 US West VirginiaRank 10 US OhioRank 11 NZ New Zealand

Bogart, Dave, and Alan Inouye. 2015. Library and Book Trade Almanac. Medford, NJ: Information Today.


Founded in1967as the Ohio College Library Center16,957members worldwide1,200+ staff18 offices in10 countries

OCLC headquarters in Dublin, OH USA

Confidential. Not for distribution.

[Membership stat updated by Andy Havens with numbers from Ellen on 3/22; staff/office stats updated by Andy Havens via Brian Berry as of 3/28 ]


*As of March 22, 2016Americas11,379 members in 28 countriesEMEA3,866 members in 69 countriesAsia Pacific1,712 members in 22 countriesGlobal Membership

[Stats updated by Andy Havens with numbers from Ellen on 3/22]6

OCLC Global Council

Photo taken in November, 2015. 7

365million records2.3billion holdings46million digital items17million eBooks*As of February 26, 2016

WorldCat represents a collective collection of the worlds libraries, built through the contributions of librarians and partners over 40 years. WorldCat represents the electronic and digital materials most in demand by information seekers, as well as the important, unique items found only in local libraries.

There are over 365 million records in WorldCat today, representing 2.3 Billion holdings.

46 million digital items

[Stats updated by Andy Havens on 3/22 with info from Sonya Oliver]

17 million ebooks

[Stats updated 3/22/16 by Andy w/ info from Sonya]8Confidential

Integrate your library in the life of your users

Embed your library in the fabric of your community

Share data, work and resources at scale

OCLC created the WorldShare platform and the services it supports to help libraries be more efficient in the back office so that they have more time to take on new initiatives

OCLC created WMS and the WorldShare platform with the vision of

helping your library to, first and foremost, become integrated into the life of your users.

helping your library to be connected and embedded into the fabric of your institutions by streamlining the routine tasks of library management and increasingly prove your relevance to the funding decision makers.

helping libraries worldwide to achieve these things through collaboration and sharingshare data, share the work of managing the library and share resources locally, across the groups they are a part of, and globally


The WMS Community400+ libraries live500+ libraries committedAcross 6 continents



WorldCat linked data

When it comes to connecting the work libraries do to people on the web, I think linked data is an important part of the answer. Linked data is a way for us to take bibliographic information from sources of traditional authority and turn it into social proof for the benefit of our users and institutions. Linked data lets us take unique bibliographic information we have about works, and give it relevance in many, many areas outside of libraries. Frankly, I think its a game changer for libraries. 11

The end of an era

Last October, we printed our last batch of catalog cards. Over the last 40+ years, weve printed over 1.9 billion of them. The event garnered news coverage from CNN and a number of local papers in the US.

The story also got more than 1 million views on Facebook. The story shows how OCLC members have been leaders during the birth, growth and death of the catalog card, a really useful, important information seeking technology.12

OCLC Membership & ResearchResearchResearch Library PartnershipMembership & GovernanceCommunity CenterWebJunction

OCLC Research is part of the larger Membership and Research division which also includes our group that looks after membership and governance, and the community center. Some of the work that will be presented here today includes work from the OCLC Research Library Partnership and Web Junction. These programs of OCLC Research these bring library voices in to inform our work.


OCLC Research is committed to three rolesTo act as a community resource for shared Research & Development (R&D),To provide advanced development & technical support within OCLC itself, &To enhance OCLC's engagement with members & to mobilize the community around shared concerns.

OCLC Research is one of the world's leading centers devoted exclusively to the challenges facing libraries and archives in a rapidly changing information technology environment. Our mission is to expand knowledge that advances OCLC's public purposes of advancing libraries and librarianship. Since 1978, we have carried out research and made technological advances that enhance the value of library services and improve the productivity of librarians and library users.

OCLC Research is committed to three roles-To act as a community resource for shared Research and Development (R&D),-To provide advanced development and technical support within OCLC itself, and-To enhance OCLC's engagement with members and to mobilize the community around shared concerns.

Source: http://www.oclc.org/research/about.html14

Main Areas of Research

Main Areas of Research

Image and Source: http://www.oclc.org/research/themes.html

The OCLC Research agenda evolves around 5 main themes:1) Research Collections and Support. Libraries are increasingly leveraging the raw materials of scholarship and knowledge formation by emphasizing the creation and curation of institutional research assets and outputs, including digitized special collections, research data, and researcher profiles. Our work informs current thinking about research collections and the emerging services that libraries are offering to support contemporary modes of scholarship. We are encouraging the development of new ways for libraries to build and provide these types of collections and deliver distinctive services.

2) Understanding the System-wide Library. Libraries are embedded in an increasingly complex network of information supply and demand. Our goal is to provide evidence and insight to libraries as they organize collections and services within this changing network environment. Our research agenda aims to improve our understanding of the factors that guide institutions in their sourcing and scaling choices as they seek maximum impact and efficient provision of library collections and services.

3) Data Science. The Web is the native environment of information seekers. OCLC Research recognizes that to be integrated into the Web, traditional library data must be transformed in various ways. We are analyzing the data in WorldCat and other sources to derive new meaning, insights, and services for use by libraries and others on the Web.

4) User Studies. Libraries are impacted by the ways in which individuals engage with technology; how they seek, access, contribute, and use information; and how and why they demonstrate these behaviors and do what they do. We're collaborating with librarians to shape their services around a set of expectations that have been influenced by consumer technologies and modern research and learning environments. By providing the library community with behavioral evidence about individuals perceptions, habits, and requirements, we can ensure that the design of future library services is all about the user.

5) Scaling Learning. Skilled, confident library practitioners are the foundation of innovative library service. Our WebJunction program designs and delivers learning at scale, through online training programs, self-directed study, peer-to-peer knowledge sharing and facilitated communities of practice. We focus on topics that build the capacity of libraries to continually evolve in response to user needs. This active and growing network, founded in 2002 through a grant from the Bill & Melinda Gates Foundation, delivers learning experiences to over 45,000 participants each year.15




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