Occupational Health Service for SKY in Ireland

Mary FordeHealth@Work Manager RGN, RM, Hip Dip Occ Health & Hygiene, BA Healthcare Mgt

Dr John Walsh Consultant Occupational Health Physician MB MRCGP FFOM

Contents

• Laya healthcare Health@Work Services delivering the OH

service in Ireland on behalf of Sky

• Occupational Health Referral Process Steps

• Occupational Health Reports

Occupational Health – What Is It?

‘Occupational health’ is a medical speciality, which focuses on the interaction of people's health with their work

Or

how work affects your health and health may affect your work.

Occupational Health provides Independent, impartial and expert

advice to support people in their work, and to assist employers

support health at work for all employees

Occupational Health Principals

BE AWARE

EAP provided by

Sky Support Services

EDUCATE MANAGERS

SYSTEMS ENMESHED

TRAINED PROFESSIONALS

EMPATHY

When to refer?

• Concerns about employee fitness for their role

• Employee absent for 4 weeks or more

• Concerns about an employee health at work

• Absence due to perceived work related stress

No need to refer for:• Short term absence upon returning to work and not experiencing

any health issues affecting work

• Need for IT equipment, alteration to shift work or break patterns

• Fitness to attend a formal meeting, even if an employee is off work - assume they are fit unless evidence to the contrary

How to refer someone to Occupational Health

1. OHP on site every fortnight

• 2nd & 4th Tuesday each month: 10am – 1pm

2. Manager refers employee via OH Referral Form

3. Complete the Laya OH referral form found in the Occupational

Health Tab on the Sky Wellbeing web site:

–This form will be moved to the OH for Ireland web site once this

has been built

–Do not use the Sky OH referral form found on the People Portal

as this will go to the UK Sky OH team.

Referral Journey to Occupational Health

4. Email the completed form to Laya OH and copy HR:

Click ‘Submit ‘ on form to reach dedicated OH email:

casemanagement@layahealthcare.ie and cc

occupationalhealthROI@bskyb.com

5. OH Referral form: Delete post sending or save as ‘secret information’

6. Employee invited to OHP review assessment via outlook

• Manger cc in the meeting invite, but no need to attend

7. Allocated 30 min consultation – time is key!

Occupational Health Reports

1. OHP Reporting:

• Report to manager and cc employee & HR on day of

• Information on relevant condition and how it impacts at

work/attending work

• Recommendations for manger to consider

• Fit/Unfit/Restrictions to work/Phased return to work

2. Email (Confidentiality)

3. Meeting with HR/Follow up call

Examples of Referrals to the OHP

• Muscular-skeletal disorders

• Newly diagnosed medical conditions e.g. MS

• Stress (work and non work related)

• Team members with high levels of absence