objective - colagrl.com viewsoftware: adobe creative suite; photoshop, dreamweaver, illustrator,...

Susan Baggett16523 Prairie Flower Place, Parker, CO 80134 | 720-309-5070 | [email protected]

ObjectiveCreative, tech-savvy graphic designer excels at design, development, and project-management skills for web and electronic media.

Highlights 20 years of experience in the Adobe Suite programs with focus on Photoshop 20 years of HTML / CSS Design knowledge; .asp, php, WordPress 15 years of print design, focus on InDesign and Photoshop 20 years of web design experience

Skills & AbilitiesManagement Coordinate weekly meetings with the lead developer and designated which projects to be worked on next.

Providing a timeline and estimating of hours to complete project. Supervised 6 program developers, 3 designer and QA tester making sure all projects are being completed

during sprints and that bugs are being taken care of as needed.

Skills Software: Adobe Creative Suite; Photoshop, Dreamweaver, Illustrator, InDesign, PageMaker, Visual Studio,

HTML, CSS, Github, PHP, Asana, Odoo, WordPress and other CMS applications, PhotographySocial Media: Google Analytics’, SEO, Facebook, Google+, Twitter, Pinterest, LinkedIn, Tumbler, Instagram, Constant Contact, MailChimp, CrowdCompass Mobile Application, Slack

ExperienceSenior Web Designer / IT Coordinator | PRIDE Marketing / PRIDE Centric Resources May 2006 – Present

Restaurant Industry Member Buying GroupIT Coordinator / Senior Web Designer for the IT Department.

Web Design Developed new mock-ups and UI specifications for in-house e-commerce application. Developed user interface for internal and external applications and ensured usability during technical

implementation. Maintain the company social media accounts for Facebook, Twitter, YouTube, Instagram and Linkedin Design and implement over 60 e-mail campaigns a year for PRIDE members promoting selected products for

their businesses using Constant Contact. Lead contact on mobile conference app, creating icons and content for users to view during event. Manage over 70-member e-commerce and informational websites with web content updates, new and

redesigned websites. Assist the Event Coordinator on all marketing materials, email communications, mobile app design for all

semi-annual conference events.

mailto:[email protected]


PRIDE Marketing / PRIDE Centric Resources Cont’d Single-handedly converted 100 e-commerce websites from in-house hosting to 3rd party hosting in 4 months

with Volusion, an e-commerce platform, continue taking care of the needs of members’ e-commerce websites, updating to the most recent code standards in web development.

Create a variety of logos and anniversary seals for PRIDE members for use of print and web. Create call to actions, banners and buttons for promotional flyers which correspond to new products listed on

the member’s e-commerce websites. Helped the conversion of over 70 PRIDE members into the Social Media arena by providing information on

how to create business accounts and what to include in content, knowledge and resources when updating their social media feeds.

IT Coordinator Coordinate weekly training events with members of buying group sales teams and the buying group vendors. Send out daily newsletter communication to our members using Constant Contact. Onboard members into various web applications – providing training and documentation that would give them

the knowledge to manage their e-commerce website and find the latest information regarding PRIDE's current vendors.

Provide all documents in detailed format to team developer of projects to be completed. Outlining the scope of the project, including purpose of the enhancement, date to be completed, and potential challenges.

Proactive customer service with PRIDE members on a monthly rotation, making sure members are happy and are aware of services that we offer.

Travel on all semi-annual conference events to promote new products to members of the group and discuss any items they needed help with. Report back to Director all conversations that were noted with requests, inquiries that would be helpful to the team development.

Coordinate and assist with developer on updating the corporate website, creating enhancements which makes the system user friendly.

Attend semi-annual conference events and help with set up, registration of attendees, attend board meetings as needed and speak out break-out sessions related to our in-house designed products as needed.

Maintain IT Billing; monthly and quarterly billing, $150,000 in hosting fees, domain renewals, email hosting and design / content updates.

Daily / Weekly / Monthly reports to the Director - billing, status of website stages of company’s 3 applications with development of new enhancements components and 70 e-commerce websites that we host.

Current QA tester for all development projects completed from the developer before sending to production. Administer 3 web applications. Supervised 2 program developers, 1 designer and 1 QA tester making sure all projects are being completed

during sprints and that bugs are being taken care of as needed.

Photographer Photographed over 22 conference events from cocktail hours and award ceremonies for use later as

marketing pieces.



Web Designer / Webmaster | Cyber / Merrill Lynch September 2004-2006

Retirement Group DepartmentWebmaster and designer of the department intranet website.

Web design and development

Completed two redesigns of company's Intranet website with new design lay-out, reformatting web pages from .htm to .asp.

Using .asp includes, removing all javascripts and cleaning up over 100,000 files that had been outdated since 2003. Maintaining updates, adding files, removing obsolete information and enhancing site daily.

Volunteered to work on the Women's Professional Network calendar and updates, which gave the opportunity to work on all seven Professional Networks calendars within Merrill Lynch.

Created a variety of logos for various departments, for both print and web. Created colorful navigation pieces to enhance department intranet pages. Worked with developers handling trouble tickets, reopening accounts, resetting passwords, diagnosing

requests and sending those requests to the assigned developer.

Website Productionist | Company 39 August 2002 – May 2003

Worked with the development team with content placement, Flash "Virtual Tours" and content updates for multiple client sites.

Web site development experience includes: Taking content from Word files placing them in pre-designed Dreamweaver template pages. Cleaning up codes, placing links. Working with the developers on details, checking URL’s, & navigation. Using CMS for selected client sites when updating content.

Multimedia work includes: Working with the lead developer on site's with Flash "Virtual Tours".

Graphic design includes: Creating a photo library of images in two different sizes; Readying images for web placement with stories used on the site.

Print & Web Designer / Webmaster | Design Benefits Inc. January 2002 – October 2002

Maintained 3 business websites, utilizing web flash and print work.

Design and illustration of icons and logos. Design and illustration of icons and logos: brochures, letterheads, merchandise for promotions such as

mousepads, T-shirts, baseball hats, and other printed materials. Web development using raw HTML code, Dreamweaver and ImageReady. Animated GIF files and banner design.



Design Benefits Inc. Cont’d

Multimedia work includes: Flash presentations, used for training and advertising.

Graphic Design includes: Extensive PhotoShop work: color correction, photo enhancement, creation of shadows, combining silhouette

item with background image, placing proper image size into web development and printed materials. Illustrator work: creation of banners; flyers. Design and illustration of icons and logos: brochures, letterheads, merchandise for promotions such as

mousepads, T-shirts, baseball hats, and other printed materials.

Production Developer | QwestDex April 2001 – October 2001

Worked with a team of six developers that handled the revisions of approximately 8,000 personal customer business based web sites in the 14-state region of QwestDex.

On a daily basis, minimum of 10 different client based web sites were serviced: work ranged from minor revisions of text and address changes to complex 3 to 20 pages of site rebuild. Rebuilt of web site consisted of: Taking site down Reworking it in both hard coded HTML and Dreamweaver Rescanning and/or touch-up of graphics

Making icons from scratchReloading the site in a template program that did not use FTP. Talking to customers or sales representatives in the 14-state region.

Customer development: learned basic knowledge of selling the customer new enhanced products, brainstorming with the customer so that enhancement to the site was most effective for customer needs.

Web Designer | HealthGrades February 2000 – October 2000

Web site development with incorporation of print design when required.

Design and layout of website Design and illustration of icons and logos HTML / ColdFusion Animated GIF files and banner design

Multi media work includes: Flash presentations. PhotoShop: work included photo restoration and manipulation, color correction, photo enhancement, creation of

shadows, combining silhouette item with background image. Illustrator work including creation of banners



Lead Print Designer / Web Designer | CMA Advertising May 1994 – December 1999

Graphic design and layout for printed materials, introduced informational websites to clients.

Graphic design and layout for printed materials. Photo scanning, restoration and manipulation. Illustration and design for newspaper and print publications. Design and maintain websites for clients.

U.S. Navy (Veteran) October 1985 – September 1993

U.S. Navy - Multiple Duty Stations - Admin Assistant / Yeoman Petty Officer 3rd ClassNaval Administrative Assistant. Held a Top-Secret Clearance; Honorably Discharged, September 1993

EducationAAS | May 1999 | University of New Mexico Major: Electronic Publishing Technology / Graphic Design Related coursework: Core classes, Photoshop, Illustrator, PageMaker and Art classes


objective - colagrl.com viewsoftware: adobe creative suite; photoshop, dreamweaver, illustrator,...

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