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Group 3 – SynergyKaberlina Ho
Anita LeeWilliam Lee
Yvonne LiIrene Or
Oscar WongWinnie Yong
MGT6110WMGT6110WOrganizational BehaviourOrganizational BehaviourGroup PresentationGroup Presentation
AgendaStory TellingModel ApplicationExperience SharingConclusion
How do you feel today??How about work
climate? Ever thought of it?
Story TellingHell Is Other People
Fenny – Assistant to big boss
Jean – New Marketing Manager
Big boss
Doris – Fenny’s colleague and friend
Ronald – handsome boss
Good morning, everybody! I’m Jean. I
newly join ABC company as
Marketing Manager
I’m Jean’s handsome boss! You may call me
Ronald!
I referred Jean to this job. I am big boss.
Everyone here listens to me!
I’m Doris. Fenny and I
are colleagues and friends
I’m assistant to big boss.
Call me Fenny!
It’s show time!!
......that is NOT on company's annual report ^^Especially about the former Senior Marketing Manager - Harry.
I want to know more………………..…..
Coffee Break….. Former Senior Marketing Manager - Harry was FIRED ?
??
?
……..It was Complicated
Watch Out Fenny….
Fenny ? Fenny ? Fenny ? Fenny ?
Big Boss Assistant
She told me lots of company things !
! ! !
HARRY
divides people into groups !
VSOUT
IN
Fenny - Spy on
others ??
?????
Informant
WHY WHY WHY WHY ????????????????????????????????????
?
Thinking….=.=!....Thinking…..Thinking…..
Doris, Was Harry FIRED by Big Boss?
DorisHe was asked to leave because our Big Boss didn’t like him!
Harry had lot of ideas and suggested changes in the way we work here !!!!
Bravo~
HAPPY
HAPPY
HAPPY
YEAH !!YEAH !!
Big Boss might like you …….
Rubbish!!!!!!
………………………….. and dislike you next
Ronald told me that someone close to our big boss is SPYING on people !!
Always be cautious !Let’s have lunch with Fenny and then go shopping afterwards!
No Thanks !Next time ^^ ( !!!)LUNCH ?
There are lots of FENNIES in this company ! You’ve just been talking to one !
Fennies ….……..
1 2 3
What should I do……......
…………………………..We have to identify
To help Jean……….
Big Boss Leadership Style creates what kind of
Work Climate
Model Application
Model
staff motivation
organization’s history, culture, management strategy and structure,
and external environment
leading and managing practices and competencies
work climate
performance
individual behavior
organizational behavior
leadership style
work climate
(Johnson and Rodway, 2002)Source: Sarah Johnson and Greg Rodway, 2002. Creating a Work Climate That Motivates Staff and Improves Performance. The Manager by Management Sciences for Health, Vol. 11, No. 3, 2002
organizational behavior
individual behavior
leadership style
work climate
Leadership Styles
Source: Daniel Goleman, 2000. Leadership that gets results. Harvard Business Review, March-April
AuthoritativeAffiliativeCoachingDemocraticCoercivePacesetting(Goleman, 2000)
Authoritative
Come with me.Affiliative
People come first.
Mother Teresa of Calcutta
Mao Zedong
Self-confidence, Empathy,
Change Catalyst
Empathy, Building Relationships,
Communication
Leadership Style in Phrases
Coaching
Try this.
Zhao Ziyang
Democratic
What do you think?
Martin Luther King
Developing others, Empathy,
Self-Awareness
Collaboration, Team Leadership, Communication
Leadership Style in Phrases
Coercive
Do what I tell you.
Adolf Hilter
Pacesetting
Do as I do, now.
Qin Shi Huang
Drive to Achieve, Initiative,
Self-control
Conscientiousness,Drive to achieve,
Initiative
Leadership Style in Phrases
Big boss
What Leadership Style is Big Boss???? Authoritati
ve?
Affiliative?
Coaching? Democratic?
Coercive?
Pacesetting?
Work Climate Work climate: what it feels like to work in a
place
individual behavior
organizational behavior
leadership style
work climate
6 Dimensions of
Work Climate:•Flexibility•Responsibility•Standards•Rewards•Clarity•Commitment(Goleman, 2000)
Source: Daniel Goleman, 2000. Leadership that gets results. Harvard Business Review, March-April
Leadership Styles and Work ClimateAuthoritativ
eAffiliative Democratic Coaching Coercive Pacesettin
g
Leaders in this style
DimensionOf Work Climate
“Come with me.”
“People come first.”
“What do you think?”
“Try this.” “Do what I tell you.”
“Do as I do, now.”
Flexibility ++ ++ ++ + -- -Responsibility
+ + + + -- +Standards ++ ++ + ++ + -Rewards +++ +++ ++ ++ - --Clarity +++ ++ ++ ++ - --Commitment ++ ++ + + - -Overall impact on work climateSource: Daniel Goleman, 2000. Leadership that gets results. Harvard Business Review, March-April
Mao Zedong Mother Teresa of Calcutta
Martin Luther King
Zhao Ziyang
Adolf Hilter
Qin Shi Huang
Negative
Positive
FearDefensive
Playing Safe
InvestRelationshi
p
Impression Management Techniques
Flattery /Association
Quit
EmployeesResponse
Response to Political Behavior
Actions Taken by Employees
Work Climate - Individual Behavior
Be YourselvesNo ResponseNeutral
Work Climate
Experience Sharing
Team StructureNational Sales ManagerNational Sales Manager
Asst. Sales Manager(HK - Winnie)
Regional Sales Manager(Guangzhou)
Regional Sales Manager(Shanghai)
Regional Sales Manager(Beijing)
Sales Executive
Senior Store Supervisor
Sales
Personality of NSMAlways be happyOpen-mindedGenerousCareOptimistic
When we are rejected…
Jesus will give you the hint. Think positive.
When we have arguments…
Think from their angles and get to know their purposes.
Affiliative Leadership StyleAuthoritati
veAffiliative Democratic Coaching Coercive Pacesettin
gFlexibility ++ ++ ++ + -- -Responsibility
+ + + + -- +Standards ++ ++ + ++ + -Rewards +++ +++ ++ ++ - --Clarity +++ ++ ++ ++ - --Commitment ++ ++ + + - -Overall impact on work climate
Most Strongly Positive
Positive Positive Positive Negative Negative
Source: Daniel Goleman, 2006. Leadership that gets results. Harvard Business Review, March-April
Positive Work Climate
ResponsibilityInitiative
Commitment
Happy
Innovation Challenge
Conclusion
Take Up Responsibility
Leadership Style
Work Climate
Negative
Motivated Committed
Play Safe
FlatteryAssociation
InvestRelationshi
p
Fear
Quit
Defensive
Impression Management Techniques
EmployeeResponse
Response to Political Behavior
Actions Taken
by Employees
Leadership Style - Work Climate - Individual Behavior
Positive
Be YourselvesNeutralNo Response
Think Positive!
Act Positive!
You Will Be The Winner!!
~ Thank You Very Much ~