o365con14 - so what does yammer have to offer (1)
DESCRIPTION
European Office 365 Connect 2014 PresentationTRANSCRIPT
So What Does Yammer Have to Offer? Danny Burlage
http://www.linkedin.com/in/dannyburlage
Yammer Explained
Yammer allows employees to:
4
Yammer is Free and Accessible
freemium
Upgrade to the Enterprise version
administrative features, integrations, additional services.
no need to recreate content
internal and external collaboration
• corporate email address
• Access to home network content is limited
• combine multiple domains
• external network
5
#worklikeanetwork
Work like a network.
Enterprise Social and the Future of Work:
The world has become a giant network.
#worklikeanetwork
Fasterresponses
Personalizedservice
Betterexperiences
Your customers expect more.
#worklikeanetwork
#worklikeanetwork
#worklikeanetwork
Seamless experiences across
familiar Microsoft applications,
all delivered on an enterprise-grade platform
Work like a network.
social
That’s then, what about now?
#worklikeanetwork
Listento conversations
that matter
Adaptand make smarter
decisions
Growyour
business
Work like a network.
Jimmy notices customer sentiment trending
down on Microsoft Social Listening
Becky responds that the sustainable clothing
line has been delayed, attaching the live roadmap from OneDrive
Within Microsoft Dynamics CRM, Jimmy
alerts his team on Yammer that customers want sustainable clothing
options
Jimmy views the roadmap and a relevant file is
suggested to him on his Oslo app thanks to the Office Graph
#worklikeanetwork
Listento the conversations that matter.
Jimmy develops and shares a business case
PowerPoint directly from OneDrive to his manager, Jane
Jane shares the proposal with Manufacturing and
Sourcing Groups on Yammer for feedback
Jane schedules a Lync meeting with Outlook so the team can
co-edit the proposal for executive approval
With sign-off from Manufacturing and
Sourcing, executives agree that this is a viable plan to lift customer
sentiment and loyalty
#worklikeanetwork
Adaptand make smarter decisions.
Production on the sustainable
clothing line begins, thanks to
international coordination over Lync
and Yammer
Existing and new customers are
made aware of the new sustainable
clothing line through a campaign
managed with Microsoft Dynamics
Marketing
Jimmy sees a lift in
customer sentiment while
monitoring Microsoft
Social Listening, and sales
trend up on Microsoft
Dynamics CRM
#worklikeanetwork
Growyour business.