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EFEKTYWNE ZARZĄDZANIE

LOGISTYKĄ I PLANEM

PRODUKCJI

W FIRMIE PRODUKCYJNEJ

AUTOMOTIVE

12.06.2013

IVO CIESLAR – AUTOMOTIVE CONSULTANT

JAROSŁAW JAŚKIEWICZ – COUNTRY REPRESENTATIVE

AGENDA PREZENTACJI

> WEBCOM intro

> Wymagania sektora Automotive

> Rozwiązania biznesowe i doświadczenia

> Przykłady projektów

INTRODUCTION OF WEBCOM

> WEBCOM is one of the largest supplier of Microsoft

Dynamics information systems in the Czech Republic. The

company is primarily focused on the implementation of

Microsoft Dynamics ERP (Microsoft Dynamics AX,

Microsoft Dynamics NAV) and Microsoft Dynamics CRM.

> In our portfolio there are more than 200 customers with at

least one Microsoft Dynamics solution implemented.

> With more than 100 consultants and developers -

WEBCOM is ready to serve your needs across Poland as

well as worldwide.

> WEBCOM has a specialized customer support

department to provide support for current customers and

take care of their systems and additional business

development needs.

REFERENCJE

REFERENCJE

WEBCOM DEVELOPS VERTICAL SOLUTIONS

> With its strong segment approach, WEBCOM develops unique

vertical solutions. The main values for customers are special

segment knowledge, processes and the most effective practices

that had been included in those solutions. Major vertical solutions

with a strong penetration on the market include:

> Automotive – manufacturers, OEM suppliers,

vehicle sales & aftersales

> Development and Investment companies

> Engineering and machinery industry

> Chemical industry and manufacturing

> Medical health care

> Public administration and local authorities

> Retail including POS solutions

> Utility

BUSINESS VALUES FOR AUTOMOTIVE SUPPLIER

Designed to be compliant with the global OEM requirements

> Flexible standard solution highly integrated into Microsoft Dynamics AX to

reduce training efforts and higher user acceptance

> Predefined Business Partner Templates (e.g. OEMs) to reduce

configuration and customization efforts for faster project implementations

> Global fit to be able to follow your Automotive footprint around the world –

reducing the number of different systems (less maintenance and training

costs)

=> Lower Total Costs of Ownership and faster Return On Investment

Automotive Supplier for Microsoft Dynamics AX enables you to:

> Improve operational and supply chain efficiency while reducing costs

> Streamline material throughput and improve of stock turn-over

> Respond to changes quickly

> Gain immediate and obvious visibility when acceptable parameters have

been exceeded

=> Manage only what needs to be managed

2 DIFFERENT BUSINESS SCENARIOS

AUTOMOTIVE STANDARD PROCESSES

Release Management/Accounting

> Pre-Integration & Integration rules

> Comparison of release generations

> Exception management

Blanket Order (contract)

> Customer plant

> Customer unloading point

> Customer consumption & warehouse information

Cumulative Figures

> Release management

> Order management

> Shipping

> End of year procedures

AUTOMOTIVE STANDARD PROCESSES

Packaging management

> Packaging master data

> Packaging bill of material

> Packaging inventory management

> Multiple packaging rules e.g. standard & alternative

packaging

Automotive shipping

> Multiple dispatch proposal scenarios

> Multiple picking strategies

> Scanner picking & verification processes

> Delivery note/packing slip

> Barcode transport labels & label designer

Invoices/Self-billing

> Invoice printouts

> Invoices via EDI

> Integration and processing of EDI self billings

PROCESSES PURCHASE

> EDI & manual message integration

> Multiple invent strategies

> Purchase contracts for supplier schedule

> Delivery quota determination

> Automatic processing of planned purchase orders to

schedule processing

> Manual handling of schedules

> EDI transfer of schedules

> Free definition of schedule periods (dates)

> Processing of trade agreements

> Cumulated figures for item arrival

> Comfortable automotive item arrival form

> Administration of delivery returns for automotive

contracts

> Invoicing by Dynamics AX standard

> Full integration in Dynamics AX standard

AUTOMOTIVE STANDARD PROCESSES

3PL/External Service Provider

> EDI & manual message integration

> Multiple inventory management strategies

> Multiple replenishment strategies

> Packaging management

> Integration into Microsoft Dynamics AX

accounting

Pre-Defined communication connectors

> VDA

> ODETTE

> EDIFACT

> ANSI X.12

> In-house formats

> Customer specifics formats

CUSTOMER SPECIFIC PROCESSES

> GM Pick-Up Sheet (MAIS PUS)

> GM Material issuer, material handling code

> Volkswagen AMES-T

> BMW NAEL, Belom, Stard

> Renault GPI

> Renault L3P

> Renault Cindi

> PSA V2

> DaimlerChrysler LLZ

> Nissan

AUTOMOTIVE SUPPLIER REFERENCE

> Koito Czech s.r.o. is an innovative manufacturer of

automotive lighting products.

> Supplier of headlamps for: Porsche, Nissan, Audi,

Renault

> The solution Automotive Supplier for Dynamics AX was

implemented for 40 concurrent users in the manufacturing

plant in Žatec.

> Replacement local ERP system and stand-alone

applications for warehouse management.

> The solution covers not only the communication with sub-

suppliers in automotive industry (Tier-1 to 3), but also the

needs of the final producers (OEM) – the Koito customers.

> Minimize stock and work in progress levels, to plan

production deliveries in Just-In-Time mode, and to integrate

customer's processes into its own company's information

system Automotive Supplier for Dynamics AX.

AUTOMOTIVE CRM

> Business Situation: The BMW Group needed to have

one version of solution for SEM (SEM CRM) > BMW Group: 28 production and assembly plants in 13 countries and global

sales network in more than 140 countries.

> Goal: achieve a short time to market, increase in

customer satisfaction and enhanced efficiency while

working with potential and existing customers in order to

leverage their value.

> Solution: „SEM CRM” base on Microsoft Dynamics

CRM 2011 and extended by WEBCOM for BMW Group

specific requirements.

> Timeline: Feb – May 2012 – solution preparation; Aug

– Romania, Oct – Slovenia, Nov – Czech, Slovak, Jan

2013 – Hungary, Mar – Greece, …

SEM CRM SCOPE AND BENEFITS

> Covers following areas:

• Lead Management

• Complaint & Inquiry Management

• Campaign List Exchange and Execution Customer

Satisfaction Index maintaining

• Welcome Package and Brand Magazine handling

> BMW´s business benefits in:

• Management improvement of new opportunities

• Detailed overview of current customers

• Sophisticated processing of marketing campaigns

• Dealers activities quick overview and effective data sharing with dealers

• Updated data information, workflow, etc.

• Revenue increase through better processing of incoming leads and

increased retention of current customers.

• Demands, Needs and Complaints Management

BMW GROUP: DLACZEGO WEBCOM?

> Pozytywne referencje BMW: WEBCOM jest

partnerem BMW we wdrożeniu systemu DMS

(Dealer Management System) w wielu krajach.

> Znajomość procesów charakterystycznych

dla branży Automotive: wiedza na temat procesów

CRM wspierających sprzedaż.

> Doświadczony zespół działający w skali

międzynarodowej: jedno rozwiązania dla wielu

oddziałów w regionie.

> Dostosowanie do specyficznych wymagań wielu

rynków: wsparcie rozwoju biznesu i jego dostosowanie

do wymagań prawnych w poszczególnych krajach.

PARTNERSTWO Z WEBCOM

WEBCOM - jeden z największych dostawców

rozwiązań Microsoft Dynamics ERP i CRM w

regionie CEE

> Branżowe rozwiązania Automotive

> Unikatowe i kompletne rozwiązanie branżowe

stworzone na bazie współpracy partnerów MS

> Silne kompetencje konsultantów

> Transfer wiedzy i dobrych praktyk z różnorodnych

projektów wdrożeniowych

> Branżowe kompetencje dużego zespołu - ponad

100 ekspertów

> Współpraca parnterów i szeroka oferta

wsparcia biznesu firmy Automotive

> On-premise, hosting, SaaS, … - stały rozwój oferty

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