NWPCSS Presentation 13/03/14Dominic Kennedy – Framework Sales Manager

Banner UpdateOverview SalesKPI/SLAProspectsMarketingeProcurementSustainability Performance and Highlights

Agenda

Banner Update

Company Overview Banner is an office2office plc group company, listed on the London Stock Exchange since 2004. Trading history dates back to 1786 A leading provider of managed procurement, secure destruction and managed communication servicesSpecialise at removing cost from your contract in an ethical and sustainable manner.Securing long term supply relationships for our customers and shareholders

Our Customers – Public Sector

Our Customers – Private Sector

Framework Overview

Framework OverviewAnnualised trading circa £2M 2014 (Current £1M +)

University of Nottingham - £270k – fully LiveFinancial Ombudsman Service - £600k - ImplementationHerefordshire CC - £100k - ImplementationWorcestershire CC trail but £200k – fully liveSheffield University paper £50kLeicester College student purchasing £40k

Manchester CC left the framework Aug 2013 due to legal pressure to tender - -£400k

SALES

KPI/SLA

KPI/SLA99% delivery within framework terms

ExceptionsOpen University – Delivery issues to Europe and Hotel Schools CoursesLondon Southbank University – Issues regarding Authorisation delaying orders by 1 day.University of Nottingham – bespoke product delivery direct and taking product into stores.

97.9% Lines StockedBespoke lines for University of Nottingham and Open University Schools packs

KPI/SLA- Nov to Feb

Framework Prospects

Framework ProspectsProspects

Doncaster Council - £100kKirklees Council - £130kCalderdale MBC - £50kFinancial Ombudsman Service - £600k Herefordshire CC - £100k Edinburgh Council - £150kCardiff University - £200kWorcestershire Borough Councils – 7 - £100kUniversity of Worcester - £100kHackney College - £50kUniversity UK - £10kWIDER PUBLIC SECTORCOLLEGES

Marketing

MarketingBanner Marketing Plan - LINKCOUPWider Public SectorColleges ProgramSchools ProgramWalesScotland

eProcurement

eProcurementLive with Sci QuestImprovements via Science WarehouseOpen University PunchoutGEMProActis Updates and customersBanner OnlineCustomer Self Service Portal - LINK

Added Value

Our Products and Services

Closed Loop

Banner is the only supplier within Europe to utilise its customer’s waste paper and to recycle the waste into a 100% recycled sheet of photocopier paper and thereby officially “closing the loop.”

Sustainability Performance and Highlights

Sustainability Performance and Highlights

Performance and Highlights100% deliveries via Recycla boxNWPCSS Green Optimisa - LINK

22.6% Globe and Tick Products – 1% reduction14.4 % Recycled Copier Paper -2.6% Growth – 6% Closed Loop85.6% Sustainable Sourced Virgin Copier Paper18.5t Carbon Footprint – 1t increase however due to new customers

Renewed interest for closed loop paper