“nuh dutty up jamaica” campaign evaluation report …

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“NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT 2015 Prepared For: Jamaica Environment Trust Prepared by : HOPE Caribbean Co. Ltd. Date: September 17, 2015 HOPE CARIBBEAN CO. LTD.

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Page 1: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

“NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT 2015

Prepared For: Jamaica Environment Trust

Prepared by : HOPE Caribbean Co. Ltd.

Date: September 17, 2015HOPE CARIBBEAN CO. LTD.

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TABLE OF CONTENTS

Page

1.0 INTRODUCTION 5

- Objectives 7

2.0 METHODOLOGY 8

- Demographics 9

3.0 SUMMARY 10

4.0 DETAILED FINDINGS 16

- Evaluation of “NUH DUTTY UP JAMAICA CAMPAIGN” 17

- PSA 1: Prompted Recall & Feedback 22

- PSA 2: Prompted Recall & Feedback 30

- Response to PSA 3 37

- Tagline, Logo & Jingle Recall 41

- Impact of NUDJ Campaign 49

- Knowledge & Attitudes Towards Environment/Littering 58

- Media Consumption 64

2

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INDEX TO CHARTS

Chart 1a Unprompted Ad Recall

Chart 1b Where Ads Seen Or Heard

Chart 2 Specific Elements Of Ad Recalled

Chart 3a Prompted Ad Recall

Chart 3b Main Message Communicated

Chart 4a Specific Likes For TV Ad

Chart 4b Specific Dislikes For TV Ad

Chart 5a Prompted Ad Recall

Chart 5b Main Message Communicated

Chart 6a Specific Likes For TV Ad

Chart 6b Specific Dislikes For TV Ad

Chart 7a Tagline Recall

Chart 7b What Tagline Means To You

Chart 8a Logo Recall

Chart 8b Where Have You Seen the Logo

Chart 9 Jingle Recall

Table 1 Which Of The Following Have You Done

Chart 10 Who Is Spokesperson For NDUJ Campaign

Chart 11 Ratting Of NUDJ Campaign

Chart 12a Portion Thinking Differently Because Of Campaign3

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INDEX TO CHARTS (Cont’d)

Chart 12b Ways Campaign Made You Think Differently

Chart 13a Portion Behaving Differently Because of Campaign

Chart 13b Ways Campaign Made You Think Differently

Chart 14 Specific Impact of NDUJ Campaign: After seeing or hearing campaign

Chart 15a Knowledge & Attitudes towards the Environment/Littering

Chart 15b Knowledge & Attitudes towards the Environment/Littering

Chart 15c Knowledge & Attitudes towards the Environment/Littering

Chart 16a Do You Watch Local Television

Chart 16b Local Station Watched Most Often

Table 2 Time Local TV Station Watched

Table 3 Program On Local Station Usually Watched

Chart 17a Do You Listen To Local Radio

Chart 17b Local Radio Station Listened To Most Often

Table 4 Time Tuned In To Local Radio Station

Table 5 Program On Local Station Listened Most Often

Chart 18a Do You Use Social Media

Chart 18b Social Website Visited Most Often

Table 6 Frequency Of Use of Social Media Used

4

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1.0 INTRODUCTIONA large quantity of Jamaica’s waste stream is improperly disposed of, making its way to the coastline and out to sea via

gullies, rivers and other waterways - becoming marine debris. Marine debris threatens the future of Jamaica’s tourism

product. Specifically, it can harm marine life, including coral reefs, have negative aesthetic impacts on beaches and in

mangroves, and overall affect visitor experience. Marine debris also negatively impacts Jamaican livelihood and public health.

With funding from the Tourism Enhancement Fund, the Jamaica Environment Trust, launched in February the Nuh Dutty Up

Jamaica (NDUJ) campaign, a public education programme about the impact of solid waste on the marine environment and

public health. The campaign aimed to improve citizen’s behaviour around garbage disposal.

HOPE CARIBBEAN CO. LTD. 5

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INTRODUCTION (Cont’d)Campaign Objectives

• Overall the campaign aimed to achieve the following:

• To raise awareness of the impact of garbage disposal habits on the environment in general and specifically on the

coasts and seas

• To encourage greater individual responsibility for garbage disposal leading to behaviour change in regard to how

individuals handle waste in order to minimize that which makes its way to Jamaica’s shores

• To educate target groups and the public in general on the sources and impacts of marine debris/litter and steps that

can be taken to improve waste management and reduce marine debris/litter

• To generate media interest and coverage on the matter of marine debris/litter and other environmental issues across

key media channels

HOPE CARIBBEAN CO. LTD. 6

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INTRODUCTIONResearch Objectives:

• To determine effectiveness of the NDUJ campaign after the first 4 months

• To establish a benchmark for future research at other milestone periods of the campaign, specifically at the end of July

when Phase 1 of the campaign ends

HOPE CARIBBEAN CO. LTD. 7

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2.0 METHODOLOGY

The study comprised of a quantitative phase, followed by a qualitative phase.

Quantitative Phase: Intercept Survey

• Sample Size: 400 - Males: 200; Females: 200

o Portion reporting to be social media users: 294 (74%)

• Parishes in which survey completed: KSA: 260 (65.0%); St. Elizabeth: 70 (17.5%); Ocho Rios: 70 (17.5%)

• Data was collected July 2015.

Qualitative Phase: Four (4) Focus Groups Discussions held in KSA (2) and Ocho Rios (2)

• Sample Profile: Persons aware of local advertising that speaks on garbage disposal

• Focus Groups were convened September 2 & 4, 2015.

HOPE CARIBBEAN CO. LTD. 8

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18%

57%

25%

17%

18%

65%

13%

16%

11%

18%

18%

24%

50%

50%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

DE

C2

ABC1

Ocho Rios

St. Elizabeth

KSA

Older

40-48yrs

35-39yrs

30-34yrs

25-29yrs

18-24yrs

Female

Male

HOPE CARIBBEAN CO. LTD. 9

GENDER

AGE GROUP

SE GROUP

LOCATION

- Demographics

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3.0 SUMMARY: AD RECALL

HOPE CARIBBEAN CO. LTD. 10

Ad Recall (n=400): 45%

Correct message take away (N=179):

93%

Ad Recall (n=400): 38%

Correct message take away (N=152):

94%

Overall Ad Recall (n=400): 70%

*Total represents a count of all those who recalled an NDUJ ad

The majority of those who recalled an ad, also took away the correct message.

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SUMMARY: OVERALL CAMPAIGN RECALL

HOPE CARIBBEAN CO. LTD. 11

Ad recall: 70%

Tagline Recall: 82%

Logo Recall: 43%

Jingle Recall: 68%

Overall Campaign

Recall: 89%

*Overall Campaign represents a count of all those who recalled any of the specified elements of the NDUJ campaign

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HOPE CARIBBEAN CO. LTD. 12

Overall Campaign

Recall: 89%

*Overall Campaign represents a count of all those who recalled any of the specified elements of the NDUJ campaign

SUMMARY: CAMPAIGN EFFECTIVENESS

33% behaving

differently

44% thinking

differently

84% rated campaign

well

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HOPE CARIBBEAN CO. LTD. 13

- Points to ConsiderThough the campaign was rated favourably and, based on respondent self-report, effected change, the majority were

concerned that the ads and logo were hardly seen. They believed greater visibility was needed in order to effect greater

and sustained change in thinking and behavior. More specifically, it was believed that more consistent exposure to the ads

would bring about greater impact as the images drove home the message of the campaign and the importance of

appropriate garbage disposal.

Focus group participants indicated that the ads also needed wider appeal in order to be noted as relevant to the general

public. Currently they expected that only a particular social group or individual would identify with PSA 1 (i.e. vendors and

owners of commercial entities such as shops) and PSA 3 (i.e. persons associated with tourist industry). PSA 2 on the other

hand was considered most effective because it appealed to a wider audience when compared to the other two ads. PSA 2

was said to capture the scenarios participants most identified with.

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HOPE CARIBBEAN CO. LTD. 14

Yet there were still scenarios that PSA 2 was said to not have captured that were important and would make the ads even

more relevant. These were persons throwing waste: on the ground, on a pile of garbage and on a bin overflowing with

garbage. These were perceived to be typical occurrences among the majority of Jamaicans.

During the qualitative phase all participants agreed that the ads were lacking as they didn’t highlight “solutions”.

Specifically, the ads did not show how garbage should be disposed of and how it should be treated in the event that

appropriate disposal facilities were not available.

Participants wanted to see the following images in the ads:

- People throwing waste in bins

- People telling persons not to throw waste on the ground, garbage piles or in overflowing bins

- People walking with their waste until they got home

- Highlighting the type of litter they typically see e.g. scraps of paper, Styrofoam containers, diapers, animal waste etc.

- Points to Consider

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Participants also distinguished between Garbage and Litter.

Litter consisted of small amounts of waste such as paper, leaves, Styrofoam etc. whereas garbage was accumulated litter.

There was more of a tendency to want to take responsibility for litter but less so garbage because the latter was a

responsibility of the state.

- Points to Consider

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4.0 DETAILED FINDINGS

HOPE CARIBBEAN CO. LTD. 16

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A. EVALUATION OF “NUH DUTTY UP JAMAICA CAMPAIGN”

HOPE CARIBBEAN CO. LTD. 17

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UNPROMPTED AD RECALL Do you recall seeing or hearing about any advertising campaign or program focusing on garbage

disposal?

HOPE CARIBBEAN CO. LTD. 18

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• Just over a half (57%) recalled seeing or hearing an ad which focused on garbage disposal (Chart 1a)

• Most had seen the ad on TV (82%) (Chart 1b)

• ‘Nuh Dutty Up Jamaica’ was most often mentioned by respondents (33%) as the ad they recalled (Chart 12)

Unprompted Advertising Recall

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CHART 1A: UNPROMPTED AD RECALL

57%

43%

Do you recall seeing or hearing ads or programs focusing on garbage disposal?

Yes No

HOPE CARIBBEAN CO. LTD. 20

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

TV Radio Facebook Bins/Garbagebins

Other

82%

22%

4% 3%7%

% o

f R

esp

on

den

ts

CHART 1B: WHERE ADS SEEN OR HEARD

(N=228)(N=400)

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CHART 2: SPECIFIC ELEMENTS OF AD RECALLED

8%

4%

3%

3%

5%

5%

7%

8%

11%

22%

33%

0% 20% 40% 60% 80% 100%

Don't remember

Other

Man throws bottle into water

Cartoon/animated ad

How to dispose of garbage/Control your waste/Proper garbage disposal

Seperate plastics from garbage/plastics to be disposed of in particular ways

Man throws bottle in the water and cause flooding

If you dispose of garbage improperly it hasan effect on on someone else

Keep wi island clean

Do not litter

Nuh duty up Jamaica

% of Respondents

HOPE CARIBBEAN CO. LTD. 21

(N=228)

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PSA 1: PROMPTED RECALL & FEEDBACKWoman drinks from a bottle and throws it to the ground. The rain starts to fall and the bottle is washed away into the gully. A rat jumps onto the same bottle but jumps off as the bottle heads

into the river………..

HOPE CARIBBEAN CO. LTD. 22

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• Less than a half (45%) of respondents recalled seeing PSA 1 after prompting

• Among those who recalled PSA 1:

• 93% took away the correct message

• 41% reported that the main message of the ad was proper garbage disposalwhile 21% and 15% respectively felt the main message was garbage from theroad getting into gullies, and keeping the island clean

• 89% liked the ad. Of these 52% found it appealing because of its positivemessage while 23% liked it because it was funny/catchy

PSA 1: Prompted Recall & Feedback

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From focus group feedback, it was noted that PSA 1 succeeded in grabbing the participant’s attention. The ad was

deemed appealing because of its positive messaging and relevance. It evoked feelings of care and concern for the

environment. Some even asserted that the ad made them think differently about the way they treat garbage and

ultimately how that affects their surroundings, health and the environment on a whole:

“ It instil pride inna me”

“Don’t want to contribute to something bad”

“It encourage me to do better”

Seeing the child’s facial expression and the implications of how that would impact the child’s impression of them as

parents also made them think twice about how they would handle garbage disposal:

“Wouldn’t want my child to see me do that”

“ Don’t do it in the presence of a child, not a good example”

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However many agreed that it fell short on relevance and so would not make them behave differently. For this reason PSA

1 was ranked least effective from among the set. This is primarily because the scene with the vendor offered little

relevance to their everyday lives.

In the end participants explained that the ad only reinforced what they already knew:

“ This now just remind me of what I know already”

“This is nothing new”

Nonetheless participants liked the ad. It was described as humorous and was said to have a positive message. As with the

survey, most took away the correct message from the ad.

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Specific likes

The rat emerged as particularly important because he added to the likeability of the ad through humor. More

importantly, the rat resonated with participants because of the infestation challenges the public faces daily

whether in their communities, within the proximity of their work or in the central locations they frequent such as

the Ocho Rios market, New Kingston Shopping Center, and the like. The rat also added introspection as some

respondents indicated that they never considered that rodents make use of the litter they leave lying around.

“ Mi like dah rat deh”

“Him a use the garbage as him transport”

“Rat can balance on bokkle”

“Rodents are attracted to garbage”

The fisherman was liked because after fishing out bottles from the sea he saw it fit not to throw them back in

“ Him na fish, him a clean up the sea”

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Specific Elements Liked cont’d :

PSA 1 was also liked because it adequately showed the effects of improper garbage disposal

“It show the journey of the bottle”

“If you don’t dispose of garbage properly it will go somewhere else”

“the garbage comes right back on your plate”

Specific Elements Disliked:

Elements which were disliked included: little interaction between mother and child, no solutions evident in the ad. With

respect to the latter, the ad failed to show people how to dispose of their garbage or what to do in the event a bin/suitable bin

is not around:

“They should not show us our normal behavior, but show us how to dispose of garbage properly”

“ I thought the boy was gonna take up the bottle and throw it away”

Additionally, the ad only showed plastic bottles while many noted that there are many other types of material such as diapers,

Styrofoam containers, garbage bags, animal litter, and old appliances littering their surroundings.

In the end participants gave the ad a score of 5-7 for effectiveness.

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CHART 3A: PROMPTED AD RECALL

45%

55%

(N=400)

Yes No

3%

2%

3%

6%

7%

8%

10%

11%

15%

21%

41%

0% 20% 40% 60% 80% 100%

Didn't pay attentioon/Not sure

Recycle

Do not litter

Garbage gets in the gully and…

Nuh dutty up Jamaica

When you litter it gets into the sea

Take better care of your environment

Littering makes us sick/causes rats

Keep our island clean

Garbage on the road gets in the gully

Dispose of your garbage responsibly

% of Respondents

HOPE CARIBBEAN CO. LTD. 28

CHART 3B: MAIN MESSAGE COMMUNICATED

(N=179)

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CHART 4A & B: LIKES AND DISLIKES FOR THIS TV AD

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2%

2%

3%

4%

6%

6%

8%

8%

23%

52%

0% 20% 40% 60% 80% 100%

Like the man fishing and picking up…

Don’t know

Like the rat

Informative/Educational/Motivatio…

Learnt something new

Nothing

Like the song

Like the use of animation

It is funny / catchy

Message is good/ positive

% of Respondents

CHART 4A: SPECIFIC LIKES FOR TV AD

(N=179)

2%

2%

2%

89%

0% 20% 40% 60% 80% 100%

Other

Don't know

No answer

Nothing

% of Respondents

CHART 4B: SPECIFIC DISLIKES FOR TV AD

(N=179)

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A man is driving and drinking from a bottle. He throws it into the river where a woman is washing, another one is drinking from the river and a man is fishing. ………

PSA 2: PROMPTED RECALL & FEEDBACK

HOPE CARIBBEAN CO. LTD. 30

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Just over a third (38%) of survey respondents recalled seeing PSA 2, after prompting

Among those who recalled PSA 2:

• 94% took away the correct message

• Main message communicated was similar to those noted for PSA 1. Specifically, 38%reported that the main message of the ad was proper garbage disposal while 37% and10% respectively felt the main message was garbage from the road getting into gullies,and keeping the island clean

• 90% liked the ad. Of these 51% found it appealing because of its positive messagewhile 22% liked it because it was funny/catchy

PSA 2: Prompted Recall & Feedback

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The ad was evaluated in focus group discussions as well. The majority of group participants had not seen the ad prior to the

discussion. After viewing it during the discussion, the majority thought it was funny and felt it was more effective than PSA

1. It emerged as most liked of all three ads primarily because the scenarios were ones participants could identify with.

Participants most identified with the man who threw the garbage through the window. In fact, this was spontaneously

mentioned as a missing element from PSA 1. Other particularly relevant and effective elements were woman drinking from

the polluted water and woman washing in the polluted water. These elements brought how for them how littering can

affect their health.

On the whole positive responses were given to the message conveyed:

“This one gets to the point quicker”

“Much better than the first ad (PSA 1)”

(Nods head and smiles) “Yes that’s what I am talking about”

Words that came to participants’ mind when ad was shown were “educational” and “effective”. Similarly, group participants

were revolted by the sight of the garbage calling it “unhealthy”, “nasty”, and the people “inconsiderate”.

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Specific elements liked:

The ad was specifically liked for the fact that it showed the consequences of improper garbage disposable and the

varying effects on people:

“Shows more consequences”

“Builds on the first ad; a follow up”

“It affects you and the whole environment”

Specific element disliked:

Most participants agreed that the ad, as with PSA 1, needed to show them how to properly dispose of garbage e.g.

persons walking with it until they got home, persons throwing it in a bin.

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The majority rated the ad between 8 and 10 on a scale of 1-10 in terms of effectiveness and importance of message. Manynoted that it was a marked improvement to PSA 1.

At the same time participants re-iterated that it was not ideal, as it needed show the public how to properly dispose ofgarbage.

Nonetheless the majority were of the opinion that this ad would evoke a substantial response among viewers as it shows theconsequences of littering and that each person contributes to the negative effects when they do not properly discard of theirgarbage:

“Teaches a lesson”

“If I am a person that litters it will show me not to because it shows that it can affect us in different ways”

“More relates to me because I would be on the road and throw away the bottle”

“Don’t wash in the river”

“Wouldn’t throw the bottle out of my car. Stop throw garbage on the road because it is affecting someone else”

“Stop dutty up Jamaica”

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CHART 5A: PROMPTED AD RECALL

38%

62%

(n=400)

Yes No

2%

2%

2%

4%

4%

4%

7%

7%

9%

10%

37%

38%

0% 20% 40% 60% 80% 100%

Don't know/ message not clear

Recycle

Water contamination

Nuh dutty up Jamaica

Litter gets into the sea

Do not litter/It's about littering

Garbage gets in the gully and…

Littering makes us sick/causes rats

Take better care of your…

Keep our island clean

Garbage on the road gets in the…

Dispose of your garbage responsibly

% of Respondents

HOPE CARIBBEAN CO. LTD. 35

CHART 5B: MAIN MESSAGECOMMUNICATED

(N=152)

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CHART 6A & B: LIKES AND DISLIKES FOR THIS TV AD

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2%

2%

2%

3%

5%

6%

8%

22%

51%

0% 20% 40% 60% 80% 100%

Learnt something new

Like the man fishing and picking up…

Informative/Educational/Motivatio…

Like the rat

Like the use of animation

Like the song

Nothing

It is funny / catchy

Message is good/ positive

% of Respondents

CHART 6A: SPECIFIC LIKES FOR TV AD

(N=153)

1%

1%

3%

90%

0% 20% 40% 60% 80% 100%

Don’t like the music

The woman littering the place/helittered the place

Don't know

Nothing

% of Respondents

CHART 6B: SPECIFIC DISLIKES FOR TV AD

(N=150)

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Tourists are staying at a hotel on the north coast. They go scuba diving. While they’re undersea they see lots of garbage and a rat. They immediately leave the hotel which later goes out of

business.

RESPONSE TO PSA3

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PSA 3 was not among the ads tested in the evaluation survey as it was launched after the start of the survey.

Feedback was however solicited in relation to the ad in focus group discussions.

The majority of group participants had not seen the ad prior to the focus group discussion. Among Kingston

participants the ad had little resonance because of its emphasis on tourists. As such their response was lackluster.

However the ad resonated with Ocho Rios participants, striking a chord with them by evoking much laughter and

much concern for the impact poor garbage disposal has on one’s livelihood. Thus, among participants in Ocho Rios

this execution was seen as hugely effective and having much appeal.

Like PSA 2 this ad was said to be thought-provoking as many had not considered the impact disposal could have on

marine life, the tourist industry and job security. Improper waste disposal was noted as potentially able to put

people’s livelihoods at risk:

“Tourism and economy suffers”

“People loose their business”

“Cause hotel to be out of business”

“Garbage and the rat married”

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Words that came to participants’ minds when ad was shown included “serious damage”, “pollution”, “long term effect”,

“unemployment”, “multiplier effect”.

Specific elements liked:

The ad was specifically liked for the fact that it got straight to the point showing the consequences of improper garbage

disposable and how that affects many persons in different ways:

“I like how it shows the resources in Jamaica and how littering is ruining it”

“Total turn off and eliminate jobs”

The rat was also well-liked by most participants and was deemed as adding humor to the ad.

Specific element disliked:

Most respondents agreed that this ad, as with PSAs 1& 2, needed to show the public how to properly dispose of garbage.

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In Ocho Rios, participants rated the ad 10 out of 10 for effectiveness and importance of message. It was ascribed high scores

by participants because:

“Health is very important and if you don’t have any work how are you going to survive”

“Because it went deeper. The tourist aspect of it and the unemployment”

“Teaching us we will hurt ourselves because tourism is our main income earner”

In Kingston, the ad resonated less with participants who gave it a score of not more than 6 for effectiveness, relevance and

importance.

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TAGLINE, LOGO & JINGLE RECALL

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Most (82%) survey respondents were aware of the Nuh Dutty up Jamaica tagline. This was also evidenced in

focus group discussions where some participants spontaneously mentioned the tagline when asked if they knew

of any ads or campaigns that focused on garbage disposal.

Of note the tagline also communicated that one should “keep his or her environment clean (68%) and dispose of

their garbage properly (27%).

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Response to Tagline

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Jingle: Two thirds (68%) of survey respondents knew of the NDUJ jingle. Focus group discussions were used to probe likeability ofthe jingle with participants describing it as catchy, entertaining and appealing to all age groups. Some groups participants werealso able to sing it unprompted. Others further asserted that:

“My children know the song and sing it when it comes on the radio”

“The jingle works especially for children”

“I love the fact that they used the Jamaican language to bring across this message”

On the other hand, it was noted by some group participants that while the tagline was audible in the jingle, the rest of the jinglewas inaudible.

Logo: Less than a half (43%) of survey respondents knew of the logo. Most had seen it on TV.

Social Media: Less than 10% had engaged the NDUJ campaign through social media and a similar proportion were able tocorrectly recall the campaign spokesman “Dutty Berry”.

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Response to Jingle & Logo

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CHART 7A: TAGLINE RECALL

82%

18%

Yes No

1%

2%

15%

27%

68%

0% 20% 40% 60% 80% 100%

Other

Do not pollute Jamaicaecosystem/Keep Jamaica clean/No

polluting

Don't throw things on theground/Don't litter

Dispose of your garbage properly

Keep your environment/surroundings clean

% of Respondents

HOPE CARIBBEAN CO. LTD. 44

CHART 7B: WHAT TAGLINE MEANS TO YOU

(N=400) (N=326)

Page 45: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 8A: LOGO RECALL

43%

57%

Yes No

HOPE CARIBBEAN CO. LTD. 45

CHART 8B: WHERE HAVE YOU SEEN THE LOGO?

(N=400) (N=175)

54%

13%8%

5%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

TV Bins/Garbagebins

Billboards Facebook

% o

f R

esp

on

den

ts

Page 46: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

Yes, 68%

No, 32%

HOPE CARIBBEAN CO. LTD. 46

CHART 9: JINGLE RECALL

(N=400)

Page 47: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

TABLE 1: WHICH OF THE FOLLOWING HAVE YOU DONE?

% of Respondents (n=342)

Followed the NDUJ Campaign on Facebook 4%

Like the NDUJ Campaign Facebook Page 3%

Watch the NDUJ campaign on YouTube 3%

Followed the NDUJ campaign on Instagram 1%

None of the above 91%

HOPE CARIBBEAN CO. LTD. 47

Page 48: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 10: WHO IS THE SPOKESPERSON FOR THE NUH DUTTY UP JAMAICA CAMPAIGN?

HOPE CARIBBEAN CO. LTD. 48

84%

9%5% 2%

Don’t know

Don’t remember

Dutty Berry

Other

(N=400)

Page 49: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

IMPACT OF NDUJ CAMPAIGN

HOPE CARIBBEAN CO. LTD. 49

Page 50: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 50

Impact of NDUJ Campaign

Among those aware of some element of the campaign:

• 84% rated the campaign as excellent/very good/good (Chart 11)

• 44% now think differently and are more concerned about their environmentbecause of the campaign (Charts 12a & b)

• 33% now behave differently as a result. Some report that they now throw garbage inthe bin, walk with their garbage, and no longer throw garbage in the gully, to name afew (Charts 13a & b)

Page 51: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 51

Impact of NDUJ Campaign

Those who saw the campaign were also more likely to take action with respect toprotecting the environment (Chart 14):

• 60% (vs. 29% of those unaware of campaign) spoke to their children aboutlittering

• 58% (vs. 29% of those unaware of campaign) told persons they saw littering tostop

• 50% (vs. 21% of those unaware of campaign) spoke to their co-workers aboutlittering

• 24% (vs. 8% of those unaware of campaign) used to litter/throw garbage intogullies/rivers but have since stopped

• 22% (vs. 16% of those unaware of campaign) organized a clean up campaign fortheir community/beach/ school/ other

Page 52: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 52

Impact of NDUJ CampaignImportantly, focus group participants immediately acquired the essential message of the campaign and ascribed

positive words regarding NDUJ’s efforts.

Top of mind associations after exposure to all ads included:

“Informative”

“Educational”

“Entertaining”

“Sends out a message that you would not be thinking about on a regular basis. That if you throw away

garbage improperly it will block drains and cause unemployment.”

“If it is shown more there will be a change regarding how people think and disposing of garbage”

“Trying to protect our cash flow”

“Respect for self, environment and others”

“If we protect our environment we protect ourselves”

Page 53: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 53

Impact of NDUJ CampaignFocus group participants became introspective and seemed to be contemplating what they would be doing

differently with regards to garbage disposal as a result of exposure to the overall campaign:

“I gonna try and carry it around”

“Try throw it away less in the road”

“Always have my rubbish”

“Makes me feel guilty about how I been treating my garbage”

Some suggestions were offered for improving the campaign. These were more frequent showing of ads on

television and in public places i.e. big screens in central locations, school tours and education sessions.

In addition to that, participants noted that in order for the garbage to be properly disposed of there needs

to be adequate and proper facilities i.e. garbage bins.

Page 54: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 11: Rating of NDUJ Campaign

30% 28% 26% 3%1%1% 8% 3%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Excellent Very Good Good Neither good nor poor Poor Very Poor DK No answer

HOPE CARIBBEAN CO. LTD. 54

(N=356)

*Base= Those aware of some element of campaign

Page 55: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 12A: PORTION THINKING DIFFERENTLY BECAUSE OF CAMPAIGN

44%

55%

1%

Yes No No answer

6%

4%

5%

5%

6%

7%

10%

13%

30%

0% 20% 40% 60% 80% 100%

Other

Makes you aware garbage can causedamage

Never realized how garbage harmfish

Pay more attention to surroundings

Caring for country

Thinking about flooding

Thinking about proper garbagedisposal

Now notice how dirty everyewherewas

Want to be clean/stop littering

% of Respondents

HOPE CARIBBEAN CO. LTD. 55

CHART 12B: WAYS CAMPAIGN MADE YOUTHINK DIFFERENTLY

(N=356) (N=157)

*Multiple responses allowed as such numbers add to > 100%

Page 56: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

33%

66%

1%

Yes No No answer

8%

3%

3%

8%

23%

21%

52%

0% 20% 40% 60% 80% 100%

Other

Don't throw garbage in the gullies

More careful in garbage disposal

Sensitize others about propergarbage disposal

Not littering/Keeping environmentclean

If don't see garbage bin I keep mygarbage till i reach home

Throwing garbage in the garbage bin

% of Respondents

HOPE CARIBBEAN CO. LTD. 56

CHART 13A: PORTION BEHAVING DIFFERENTLY BECAUSE OF CAMPAIGN

CHART 13B: WAYS CAMPAIGN MADE YOUBEHAVE DIFFERENTLY

(N=356) (N=121)

*Multiple responses allowed as such numbers add to > 100%

Page 57: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 14: SPECIFIC IMAPCT OF NDUJ Campaign: “After seeing or hearing the campaign……” (% strongly agree/agree)

17%

8%

21%

29%

29%

22%

24%

50%

58%

60%

Aware of NDUJ (N=356) Unaware of NDUJ (N=44)

HOPE CARIBBEAN CO. LTD. 57

I talked to people I saw littering and told them to stop

I talked to my children about littering

I talked to my co-worker about littering

I organized a clean up campaign for my community/ beach/ school/ other

I used to litter/throw garbage into gullies/rivers and have since stopped

% Strongly Agree/ Agree

Page 58: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

B. KNOWLEDGE & ATTITUDES TOWARDS ENVIRONMENT/ LITTERING

HOPE CARIBBEAN CO. LTD. 58

Page 59: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 59

Knowledge & Attitudes

The survey revealed that the majority (over 70%) generally had correct knowledge and attitudes in respect of littering and

its impact on the environment. More specifically, more than 70% of respondents rated the 12 knowledge and attitudes

statements favourably. (Charts 15a-c)

Whilst the survey revealed that the public generally had the appropriate knowledge and attitudes, responses from focus

group participants indicated that practices were less than ideal. Specifically, most focus group participants admitted that

they were likely to drop small items such as, chewing gum paper, scraps from food and fruits to the ground. For many, this

was acceptable in cases where:

• A small heap of garbage was already present which for them meant someone would clear it away

• There was no garbage bin around

• The bin available was overflowing with garbage

• The bin available had no base or garbage bag as such the garbage would fall to the ground

Page 60: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 60

Knowledge & Attitudes

Though they believed the responsibility to care for their surroundings sat with them, most bemoaned the absence of

appropriate and functioning garbage disposal facilities. Also noted was that few had embraced the culture of walking with

their garbage. In fact, most deemed it an unrealistic practice. One person also explained that the practice was not one

Jamaicans had bought into because of the stigma presumably attached to such a practice:

“Some man won’t walk with their garbage because if people see them they’ll think they’re nasty for walking with the

hole heapa rubbish. So they probably thinking it cleaner to dump it than walk with it till they reach home”

An opportunity exists for JET to engender the culture of walking with one’s garbage. One way this can be achieved is by

demonstrating the behavior in its ads.

Page 61: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 15A: KNOWLEDGE AND ATTITUDES TOWARDS THE ENVIRONMENT/LITTERING

HOPE CARIBBEAN CO. LTD. 61

3%

12%

66%

59%

5%

15%

33%

38%

2%

2%

1%

39%

41%

3%

52%

30%

1%

Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree

B. Garbage in the gullies can end up in the sea and affect seafood:(Strongly agree/agree)

A. Garbage in rivers causes flooding:(Strongly agree/agree)

(N=400)

D. Gullies are self-cleaning(Strongly disagree/ disagree)

More than 70% indicating appropriate

knowledge

C. Garbage is a government problem:(Strongly disagree/ disagree)

Page 62: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 15B: KNOWLEDGE AND ATTITUDES TOWARDS THE ENVIRONMENT/LITTERING

HOPE CARIBBEAN CO. LTD. 62

36%

41%

58%

58%

60%

40%

36%

37%

37%

38%

3%

5%

2%

2%

15%

18%

4%

4%

1%

6%

1%

Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree

G. I am conscious of littering(Strongly agree/agree)

I. There are not enough garbage bins(Strongly agree/agree)

E. I feel good when I do something that helps the environment (Strongly agree/agree)

(N=400)

H. Recently I have noticed how dirty everywhere is(Strongly agree/agree)

More than 75% conscious of their

surroundings

F. I am confused about what's good & bad for the environment(Strongly agree/agree)

Page 63: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART 15C: KNOWLEDGE AND ATTITUDES TOWARDS THE ENVIRONMENT AND LITTERING

HOPE CARIBBEAN CO. LTD. 63

59%

60%

5%

32%

38%

15%

3%

1%

5%

1%

55%

2%

1%

24%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Strongly Agree Agree Neither agree nor disagree Disagree Strongly Disagree

L. I would be embarrassed if people saw me littering(Strongly agree/agree)

K. I feel good when I do something that helps the environment(Strongly agree/agree)

J. I don’t have the time to worry about how all my actions affect the environment(Strongly disagree/ disagree)

(N=400)

More than 75% concerned about how their actions

affect the environment & the impressions others would

have of them

Page 64: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

C. MEDIA CONSUMPTION

HOPE CARIBBEAN CO. LTD. 64

Page 65: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART16A & B: LOCAL TELEVISION VIEWERSHIP

84%

16%

CHART 16A: DO YOU WATCH LOCAL TELEVISION?

Yes No

HOPE CARIBBEAN CO. LTD. 65

82%

26%

1% 1%0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

TVJ CVM TVJ Sports None inparticular

% o

f R

esp

on

den

ts (

N=3

37

)

CHART 16B: LOCAL STATION WATCHED MOST OFTEN

(N=400)

Page 66: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

TABLE 2: TIME LOCAL TV STATION WATCHED

Television Jamaica(n=276)

%

CVM Television (n=88)

%

Morning 17% 9%

Mid-morning 3% 2%

Afternoon 8% 9%

Late Afternoon 1% 1%

Evening 31% 23%

Night 47% 57%

No special Time/ Throughput the day 5% 7%

Other 1% 1%

No answer 1% 1%

HOPE CARIBBEAN CO. LTD. 66

Page 67: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 67

TABLE 3: PROGRAM ON LOCAL STATION USUALLY WATCHED

Television Jamaica(n=276)

%

CVM Television (n=88)

%

News 74% 78%

Smile Jamaica/ CVM at Sunrise* 11% 1%

Soap Opera (e.g.. It seems beautiful, Strange Love and Generations)

3% 14%

Digicel Rising Stars 2% -

Series (egg. Suits, Teen Wolf) 1% 2%

Movies 1% 2%

JIS 1% 1%

Cartoons 1% 0%

Sports 1% 0%

Nothing special 3% 3%

* Program applicable to specific local station

Page 68: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART17A & B: LOCAL RADIO LISTENERSHIP

69%

31%

CHART 17A: DO YOU LISTEN TO LOCAL RADIO?

Yes No

HOPE CARIBBEAN CO. LTD. 68

25%

14% 14%8% 8% 6% 6% 5% 5% 3%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

IRIE FM ZIP 103FM

RJR FAMEFM

MELLO LOVEFM

FIRE105

HITZFM

NCU POWER106

% o

f R

esp

on

den

ts (

N=2

76

)

CHART 17B: LOCAL RADIO STATION LISTENED TO MOST OFTEN

(N=400)

Page 69: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

TABLE 4: TIME TUNED IN TO LOCAL RADIO STATION

IRIE FM(n=65)

%

ZIP 103 FM(n=39)

%

RJR (N=38)

%

FAME FM(N=21)

%

MELLO FM(N=21)

%

Morning 46% 31% 63% 38% 38%

Mid-morning 19% 10% 13% 19% 5%

Afternoon 15% 33% 21% 19% 29%

Late Afternoon 5% 10% 5% 10% 19%

Evening 11% 18% 18% 24% 19%

Night 12% 10% 3% 0% 5%

No special Time/Throughput the day

17% 21% 13% 29% 10%

Other times 5% 0% 0% 0% 0%

No answer 3% 3% 0% 0% 10%

HOPE CARIBBEAN CO. LTD. 69

Page 70: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

HOPE CARIBBEAN CO. LTD. 70

TABLE 5: PROGRAM ON LOCAL STATION LISTENED MOST OFTEN

RADIO LISTENERS(N=272)

%

Music 24%

News 9%

Nothing in particular 13%

Allan and Dorraine/Paula 5%

Ron Muschette 4%

Lady Renee 4%

Muta (Stepping Razor/ Cutting Edge) 3%

Elise Kelly 3%

Barry G 3%

Morning Program/ Talk Show 3%

Other 6%

Don’t know 6%

No answer 3%

Page 71: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

CHART18A & B: LOCAL SOCIAL MEDIA BROWSING

75%

25%

CHART 18A: DO YOU USE SOCIAL MEDIA?

Yes No

HOPE CARIBBEAN CO. LTD. 71

74%

22%

13%

5%2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Facebook Whatsapp Instagram Twitter Youtube

% o

f R

esp

on

den

ts (

N=2

96

)

CHART 18B: SOCIAL WEBSITE VISITED MOST OFTEN

(N=400)

Page 72: “NUH DUTTY UP JAMAICA” CAMPAIGN EVALUATION REPORT …

TABLE 6: FREQUENCY OF USE OF SOCIAL MEDIA USED

FACEBOOK(n=218)

%

WHATSAPP(N=64)

%

INSTAGRAM(n=37)

%

Several times per day 62% 70% 87%

Once per day 12% 6% 11%

More than once per week 15% 8% 0%

Once per week 4% 3% 0%

Every other week 1% 2% 0%

Once per month 2% 6% 0%

Less Often 5% 3% 3%

No answer 1% 2% 0%

HOPE CARIBBEAN CO. LTD. 72