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NTT Service Development Trading Company

Room 606, lot B, Indochina Park, 04 Nguyen Dinh Chieu , District 1st,HCMC

Hotline: 0905428941 - 0942410440

Tel: (08)22203757 & Fax: 08. 22203755

Email: [email protected] - mailto:[email protected]

Website: www.ntt-tech.com

Page | 1

INDEX

1. OVERVIEW: .................................................................................................................. 2

2.

ABOUT NTT:.................................................................................................................. 2

3.

OUR SERVICE: .............................................................................................................. 2

4.

EXECUTIVE SUMMARY: ............................................................................................. 3

5.

PROJECT TEAM: .......................................................................................................... 5

6. 6.1

PROJECT IMPLEMENTATION PROCEDURE:........................................................... 8

METHOD STATEMENT FOR CABLING WORK:.......................................................................

6.2 QUALITY MANAGEMENT PLAN: ..........................................................................................

6.3 MANAGEMENT RESPONSIBILITY: ........................................................................................

6.4 QUALITY SYSTEMS: ...........................................................................................................

6.5 DESIGN CONTROL:.............................................................................................................

6.6 DOCUMENT CONTROL:.......................................................................................................

6.7 PRODUCT IDENTIFICATION & TRACEABILITY:.....................................................................

6.8 INSPECTION, MEASURING AND TEST EQUIPMENT: .............................................................

6.9 INTERNAL QUALITY AUDIT: ...............................................................................................

6.10 MANAGEMENT REVIEW: ....................................................................................................

6.11 FORMAL TRAINING: ...........................................................................................................

6.12 SITE WORK CHECKLIST: ....................................................................................................

6.13 PROJECT MANAGEMENT: ...................................................................................................

7. 7.1

ABOUT NTT:.................. ........ ........ ........................................................................... 17

NTT – COMPANY OVERVIEW:................ ............ ............ ................. ................................ ............................................ 7.2 FINANCIAL PERFORMANCE: ...............................................................................................

7.3 PRINCIPAL ACTIVITIES: .....................................................................................................

7.4 BUSINESS STRATEGY:.........................................................................................................

7.5 OUR COMPETITIVE STRENGTHS: ........................................................................................

7.6 MANPOWER STATUS: .........................................................................................................



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1. OVERVIEW:

NTT SERVICE TRADING DEVELOPMENT CO., LTD was established in 2012. We are engaged

in the business of providing M&E, ICT infrastructure cabling services and selling structured cabling

systems and components in VIET NAM.

We provide the installation, maintenance and support services for structured cabling systems, and

also engage in the resale of cabling systems and their components. Structured cabling systems are the main

cabling infrastructure supporting the technological and telecommunications network of offices and

buildings and provide the paths by which computer, PABX and other telecommunications signals are

transmitted.

2. ABOUT NTT:

At present, NTT has expanded distributor system and has warranty centers in over 64 provinces to

be sure that all customers are serviced in the best way. In addition, the company always steps up providing

of modern image technology solutions and the best utility service solutions for every customer.

Specialized in: The Company operated office equipments such as Networks cabling, PaBX system,

M&E system, fiber optic cable, Photocopier, Printer, Fax, Computer, Hardware, and Projector of many

trademarks

As Viet Nam market opened up, more and more investors are coming in and with the consideration of the emerging of more business opportunity, and also the requirement for our services from both our regional and local customer become overwhelming for a representative office to handle, as such NTT Co., Ltd. Was established in November 2012 to provide more support for our current client and also to prepare ourselves for the future.

3. OUR SERVICE:

✓ Design, Supply and Installation of Structured Cabling Systems.

✓ Telecom and Data Centre Cabling Installation.

✓ Mechanical & Electric Installing

✓ PABX System, Access Control, CCTV, Surveillance-Security Systems,

✓ Computer Room Setup ( Fire Suppression, air-conditioning/airflow, Security, Water Detection, Raised Floors, EMS, etc).

✓ Cable Containment Installation (ladder, basket, tray, trunking, mat, etc).



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✓ Cable Management Solutions (iTRACS, CableSolve).

✓ Networking.

✓ Photocopier, Printer, Fax, Computer, etc…

4. EXECUTIVE SUMMARY:

Our installation will ensure the following:

• Meet present and future technological requirements

• Achieved economy of scale in integrating all services to the same cabling system

with Systimax Category 6 solution

• Ensure long term manageability and ease of maintenance

• Ensure the ease of making moves and changes without major re-cabling

• Ensure Structure Cabling Standards is of Bicsi standards, and international standards

• Ensure the Certification of Structure Cabling System by Systimax

There are a number of key advantages in engaging NTT as the cabling designer and

installer. They are:

• Being a registered supplier in AP, we have established excellent working

relationship with many customer in Singapore, Thailand and etc.

• Delivery lead-time is a concern for a recently open market like Viet Nam. We will

try our best to ensure timely completion.

• Strong sense of quality and service stands NTT from the rest of the industry

• Presence in the regional arena ensures NTT’s exposure to the latest

technology; practices and ideas.

• NTT’s ability to provide good project management.

• NTT directly employs 50 personnel in Viet Nam and will commit the cream of

their force for implementation of the project.

Our projects in Viet Nam include:



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N

T

T

w

i

l

l

p

r

o

v

i

d

e

,

a

s

f

o

r

a

n

y

s

i

z

e

a

n

d

c

No.

Project

Address/item work

1 MGM Ho Tram Ho Tram Beach , Xuyen Moc,districts, Ba Ria vung tau Province

3 HP Viet Nam Office Room 10th ,29 Le Duan, District 1

st , HCMC

4 HP Viet Nam Office Room 10&11th

, QTCS9 Building,QTSC Park, District 12st

HCMC

5 TBC Ball Road 18A, VSIP IIA, Tan Uyen, Binh Duong, Province

5 SafViet Long Dinh Industrial Park, Can Duoc, Long An, Province

6 Phi lao Resort-Ho Tram Phuoc Thuan ward, Xuyen Moc district, Ba Ria Vung Tau Province

7 Standard Chartered

Bank

Floor 10, SaiGon trade Center,37 Ton duct hang street, District 1, HCMC

8 Murphy Oil Floor 35th Bitexco financial tower,02 Ngo Duc Ke, District 1, HCMC

9 Nike Office Floor 8,12,13, Metropolitan Building, 01 Dong khoi, District 1, HCMC

10 Onsemi Factory 31 Road 03, VSIP 1, Thuan An, District , Binh duong province

11 UPS Viet Nam 18A Cong Hoa, ward 12, Tan Binh, district, HCMC

13 Agillent Viet Nam Tan Thuan Export Processing, dictrict 7, HCMC

14 DAIM VIET NAM Lot 03th, road N03, Tan Uyen Industrial park, Binh Duong Province

15 Thu Duc Technologies

Colleges

53 Vo Van Ngan Street, Thu Duc District, HCMC

16 University Medical

Hospital( Ho Chi Minh)

215 Hong Bang Street, 11th

ward, District 5th

, HCMC

17 Tan Hiep Phat

Bevegare Group

219 Binh Duong hight way,Thuan An district, Binh Duong Province

18 Factory of DHG

PHARMA

Tan Phu Thanh Industrial park, Hau Giang Province

19 Can Tho Shoping Mall 01 Hoa Binh Street,Ninh Kieu District , Can Tho City

20 AEON Mall Celadon City, Tan phu District, HCM City

21 Thanh Phu Plastic 65 Hoc lam street, Binh tan Disttrict, HCMC

22 WASACO Brank Gia

Dinh

02 No Trang Long street, Binh Thanh District, HCMC



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omplexity of any projects, 100% effort to carry out cabling infrastructure project with their expertise,

commitment and experience.

Please feel free to contact us for any queries.

Thank You!

Director General

Nguyen Chi Nhu



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5. PROJECT TEAM:

ORGANIZATION CHART OF OPERATION TEAM

DIRECTOR GENETRAL

PROJECT DEPARTMENT

FINANCE DEPARTMENT

H.R

DEPARTMENT

FINANCE

DEPARTMENT

BUSINESS

DEPARTMENT

DESIGING

DEPARTMENT

TECHNICAL

DEPARTMENT

TECHNICAL

DEPARTMENT



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CV OF PROJECT TEAM

No.

Full name

Position

Experience

Year

1

Nguyen Chi Nhu

General Director

- Design and installation of

the all system

- Business

7

2

Nguyen Minh Thai

Deputy Manager

- Site supervisor

- Project Manager - Design and installation of the

network system

7

3

Lu Tan Duc

Project Manager

- Site supervisor

- Project Engineer

15

4 Tran Minh Nhat Project Manager - M&E Design and installation 8

5 Nguyen Van Nien Project Engineer - M&E Design and installation 13

6 Nguyen Van Thanh Project Engineer - M&E Design and installation 13

7 Nguyen Huu Thanh Supervisor - Site supervisor

- Project Engineer 6

8

Tran Minh Thuc

Project Engineer

- Site supervisor


9

Che Thanh Nghiem

Supervisor

- Site supervisor


10 Nguyen Trung Tien

Technician

- M&E system Installing

4

11 Nguyễn Lâm Tiên

Technician

M&E system Installing

4



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12 Mai Phương Quang

Technician


4

13 Mạc Nguyễn Võ

Technician


4

14

Vũ Văn Phương

Technician

M&E system Installing 3

15

Nguyễn Văn Ninh

Technician


4

16

Trương Quang Đô

Technician

- Management of cable

system

3

17

Trần Đình Hải

Technician


system

4

18

Chau Van Ninh

Technician


system

3

18

Nguyễn Thế Vinh

Technician


system

3

20

Võ Đức Hoàng

Technician


system

2

21

Lê Ngọc Luân

Technician


system

2

22

Nguyển Thanh Giàu

Technician


system

2

23

Nguyen Minh Tien

Technician


system

5

24

Phan Văn Minh

Technician


system

3

25

Lê Hoàng Tú

Technician


system

2



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26 Vo Thanh Tu Technician M&E system Installing 4

27 Le Van Tin Technician M&E system Installing 4

28 Luong Thi thanh Thuy Accounting Accountants 5

29 Nguyen Thi Thuy Dung Purchasing 3

30 Nguyen Thi Loan HR 5

31 Tran Thi Thu Hang Storekeeper 4

21

Lê Hoàng Tú

Technician


system

1



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6. PROJECT IMPLEMENTATION PROCEDURE:

6.1 METHOD STATEMENT FOR CABLING WORK:

1. NTT will adhere strictly the installation guidelines as depicted in the tender document.

2. NTT will coordinate with the raised floor systems installer to ensure the cutting of raised floor

tiles below the MDF, and equipment cabinets if any.

3. NTT shall carefully review the site condition in Ho Chi Minh, existing cabling paths and the

electrical power paths along with the construction schedule.

4. All materials to be installed at site shall be new and free from defects. All materials will meet the

applicable codes in Vietnam.

5. The installation shall comply fully with all laws and ordinates, regulations and codes applicable

with the installations.

6. Wherever work interconnects with or contacts the work of other trades (specially the M&E,

raised floors and equipment cabinet vendor), NTT will coordinate with other trades to ensure

that all trades have the information necessary so that they may properly install all the necessary

connections and equipment



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7. If there is a conflict between the instructions in the Specifications, the manufacturer’s

instructions and/or the applicable codes and ordinates,

NTT will immediately work through customer’s

representative to resolve the matters.

8. The installation of the data cabling by NTT will not be

considered as completed until all cables and components

described in the Tender Specifications are installed, labelled,

tested to the acceptance of the respective personnel, and

documented.

9. NTT is fully responsible for verifying all distances for the data cables installed.

10. NTT will make maximum effort to use safety practices on this job.

11. When possible, NTT will complete all testing before Project Completion. This will enable the

networking equipment vendor and IT Personnel adequate time for systems testing and

configuration before hand-over.



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12. Any telecommunication copper cable running parallel to the electrical cables shall be separated

by a minimum of 600mm. In case of the separation of any telecommunications for the site and is

less than 600 mm, NTT will notify respective personnel immediately for appropriate rectification

of the trunking/cable tray systems.

The copper telecommunication cable (Cat 6 data cables), which must cross

the electrical cables/conduits, shall do so only at 90 degree angles.

13. NTT will ensure that all cable support systems are fully installed before

proceeding with cable installation. At no times shall the cables be

installed and left unsupported. At no times shall cables be tie- wrapped

to any other supporting structure in lieu of specified cable supports.

14. NTT will observe Cable Manufacturer Guidelines’ recommended minimum bend radius of the

cable at all time.

15. NTT will ensure that all items are kept protected before and

after installation, with dust and waterproof barrier materials.

NTT bears the responsibility to ensure the integrity of these

protective measures throughout the life of the project in Ho

Chi Minh.

16. NTT will clean up all debris generated by installation

activities and is free of debris at all times.

17. NTT will keep at least one

licensed installer in

charge of the cabling work at site all times on site. The licensed

installer will be present in the field at all the time during the

performance of work.



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18. Only NTT skilled technicians will perform termination, and testing of Cat 6

Structured Cabling Systems.

19. The NTT technicians performing the installation work will use proper tools and test equipment of

each activity. The tools will be of working order and test equipments are duly calibrated.

20. All cablings installed will be neatly dressed. We will use cable ties at regular intervals. All cables

along the same route will have cable ties aligned as shown.



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21. All exterior layers of cables on all cable bundles will be neatly combed.

22. It is NTT’s practice of ensuring all cabling to patch panels in cabling cabinets to be neatly

dressed and run through the vertical cable management panels.



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23. On a 24-port Cat 6 Patch Panel, NTT will feed the cables from port 1 through 12 on the left side

and from port 13 through 24 on the right side.



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24. NTT will provide trefolyte labels onto the Panels & Faceplate installed in the project.

25. Before installation work begins, NTT will visually inspect all cables, cable reels and shipping

cartons to detect cable damage (especially fiber optics cable) incurred during shipping and

transport. NTT will return visibly damaged items to the manufacturer.

26. All cables will be labelled on both ends with the patch panels on both ends of the data cables.



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The labels are the self-laminating type using black letters on a white background using a

machine-printed font.

6.2 QUALITY MANAGEMENT PLAN:

These procedures cover the following areas:

Selection of supplies

Information included on Purchase Orders

Integrity checking process for Goods Inwards

Integrity checking process for Goods Out

Control of testing and verification procedures

Staff training in the above procedures

System process integrity checking

Documentation standards covering the above events

Documentation workflow procedures and archiving policy

Our company’s internal Quality routines are of as high a standard as any ISO certified companies. The

Project Management team as well as the Engineering Team, is responsible for control of quality during

the installation.



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Elements pertaining to ISO 9000 and which NTT has attained the required standards are as follow:

6.3 MANAGEMENT RESPONSIBILITY:

The management has established certain quality policy and disseminate to all operational Staff written

procedures on quality assurance. All staff, from workers to Project Manager, has also been attended the

manufacturer’s design and installation courses conducted by our product manufacturers. This is to

ensure that installation quality can be maintained consistently for each and every brand of cable

installation that we provide.

Quality objectives have also defined quality responsibilities and authority to ensure that all staff adheres

to the quality that not only NTT envisage but also the cabling industry hope to achieve.

Management reviews have also been conducted fortnightly to reinforce our staff on the quality standards

that are expected from them.

6.4 QUALITY SYSTEMS:

Quality manual, procedures and work instructions are documented as part of the requirement for

ensuring effective implementation of quality system. Procedures are also established for contract review

on customer requirements.

6.5 DESIGN CONTROL:

Design plans, activities, and responsibilities are assigned to qualified staff, staff that are trained and

certified by the manufacturers. Either the Senior Project Manager verifies all design outputs or Group

Manager and any changes to the design are strictly controlled.

6.6 DOCUMENT CONTROL:

All issuing, distributing and changes to controlled documents are being controlled. Obsolete documents

are removed and a master list of all controlled documents is maintained.

6.7 PRODUCT IDENTIFICATION & TRACEABILITY:

Components installed in any cabling system are identified to confirm to specifications and drawings. A



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system has been established for product/components traceability and recording of all components are

recorded.

6.8 INSPECTION, MEASURING AND TEST EQUIPMENT:

All equipment used in any testing are calibrated before use and a Masterlist of measuring Equipment is

also maintained, indicating scheduled dates for servicing and all faults encountered, if any.

6.9 INTERNAL QUALITY AUDIT:

Quality procedure and audit plan have been established to ensure all installations are up to the standards

that our manufacturers requirements. Partial auditing in any projects is performed progressively to

minimize any major corrective action. Our manufacturers are invited to perform progressive auditing

and if any discrepancies are found, immediate corrective actions are implemented. Follow-up audits are

conducted at our request to our manufacturers if required and results of all audit plans are reviewed at

management reviews. Manufacturers’ certification of sites installed are required as proof of quality

inspection to our customers.

6.10 MANAGEMENT REVIEW:

External to the mandatory corporate board level and senior executive meetings the company conducts an

additional review every two calendar months where individual issues are discussed and solutions

determined. Further to this a ‘trend analysis’ is presented by the external consultant. The actions arising

from both the individual issues and risks logging and also the trend analysis are agreed and

responsibility assigned for every item. Progress on these items is then discussed at the subsequent

meeting.

NTT has implemented an internal standards procedure where issues can be addressed and escalated

quickly to the required level within the organisation based upon the relevant authority level detailed within

the company structure as outlined above.

6.11 FORMAL TRAINING:

An external consultant conducts regular staff assessment and appraisals and results are discussed at

management level to focus appropriate resources on issues necessitating changes to the current

operational environment. These include staff profiling, technology issues, and future operational

changes, supplier product enhancements and quality control management.

6.12 SITE WORK CHECKLIST:

SSiittee--WWoorrkk CChheecckklliisstt ffoorr CCooppppeerr CCaabbllee IInnssttaallllaattiioonn



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Main Task Acceptance Criteria/Key points

1 Pre-Installation

Obtain Scope of Work & clarify job

requirement with IT Department and

Project Manager

Understand the Scope of Work requirement & site

constraints Copy of the floor plan

Trace existing cable connectivity if any

Check horizontal cable length

Estimate average length for horizontal

cable runs

Check vertical cable length

Conform to ANSI/TIA/EIA 568-A

Withdraw the material from store As per BOM List

Check if additional equipment &

special tool required Scaffolding, high ladder, concrete drill, etc

(if required, inform PE/PM)

Check for defective tools & equipment Good working conditions, safe, no wear & tear, etc

2 During Installation

Reconfirm job requirement on site if

possible As per Scope of Work (if any variation, inform

PM/PE)

Check site for existing defects eg.

Ceiling, walls etc Damaged ceiling, etc (inform client of defects)

Ensure safety regulations are met Use safety shoes, belts, helmets where required

Main Task Acceptance Criteria/Key points

3 Inspection Of Cable Prior To Termination



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Check installed horizontal cable Max length < 90m

Cable in cable support system

Cables are installed as per site plan provided

Cable does not run parallel with electric cable

Check installed vertical cable Cables are installed as per site plan provided

Ensure copper cable are specific

distance away from power source Distance > 150mm, Refer ANSI/TIA/EIA-607

Check Fiber Optic cables Ensure all is terminated correctly

Check all cables are labeled at both

ends Corresponding label at both ends

4 Inspection Of Cable After Termination

Spliced/bridge tap for horizontal

copper cable Not allowed

Ensure faceplate mounting is secured &

aligned (straight) Faceplate is secured on KO box/base-box

Test all installed cables Auto-test result = ‘PASS’, refer to relevant

requirements

Check station cord & patch cord (for

copper cable) Total of both cables < 10m

Test active channel link PC / telephone working

5 Labeling At Patch panel And User Workstation

Follow systematic methods and procedures for proper

labeling and management, Refer ANSI/EIA/TIA-606

6 Commissioning

Ensure client check & certify job is

completed satisfactorily Client sign and stamp on the Project Completion Form

(if possible)

7 Documentation All installed cables are properly

documented One copy of documentation to customer, another copy

with NTT

6.13 PROJECT MANAGEMENT:

A dedicated project manager will be assigned for the undertaking of the project. Project management

will cover the scope of co-ordination with all parties including client, workforce and vendors from all

related trades. A project engineer will assist the project manager and this engineer will have at least 3

years experience in this industry.

The project manager will be entrusted to provide close monitoring of site conditions to ensure a smooth



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and timely handover of the project at every phase. He will identify and recognize problems on the onset,

deal with urgency to provide a suitable solution in the shortest time frame.

While the customer has established a standard platform around which the general computing

infrastructure is designed and therefore the project planning includes a scoping exercise to establish

these standards. Strict adherence to the cabling standards will be enforced.

Planning for the proper implementation of a cabling system involves a multitude of tasks. All these tasks

must be completed prior to any wire or cable is installed. When all of these planning tasks are

completed, a project plan will be development and the cabling installation team will then be prepared to

proceed with the project at the respective offices.

The project plan will reflect our effort to ensure the work will be performed in a timely manner. It will

include:

• Resources required for compliance with the schedule

• Material Delivery

• Coordination with other trades on the project

• Scheduled meetings

• Overall job schedule

• Security and safety plan

• Material List

• Tools List

• Task List and description

• Job requirement

• Labour estimates

• Acceptance plan

• Inspection schedule

• Special circumstances

• Labelling system

The routing for horizontal and backbone cables and their respective pathways will be identified. All the

labelling schemes will be discussed. Rack layouts pertaining to the equipment racks at the BCR, SCR

and SCC Room will be reviewed to ensure all items can be installed in their respective places.

Using standard management methodologies (PMBOK), successful project process models require

distinct components: Initiation, Planning, Execution, Control and Completion. These discrete criteria

are included into the phases of the relocation project and a brief outline would include the following

three distinct phases:



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Phase I Review design against customer requirement

1) Physical Site audit and Corporate standards review

Phase II Design Infrastructure:

1) Select suppliers and place orders

2) Logistics planning

3) Implementation

4) Functionality Testing

Phase III Relocation:

1) Migration services

2) Support services

3) Documentation Handover

NTT offers unrivalled levels design expertise in areas such as voice and data network design that

includes the latest digital integrated communications systems. We will be able to offer this depth of

specialist knowledge in this field or provide the technical skills to implement the solution.

NTT ensures that any solution can migrate to an effective production system as our technical staffs

also have extensive operational experience managing technical support departments within financial

institutions. Customer can rest assured that critical transaction processing or secure payments system

migrations are handled by skilled staff that have knowledge in these areas and understand not only

the technology but also the security and operational importance of these applications of the

customers office.

The above process model detailed 'control' as the fourth discipline and we can ensure that any proposed

solution can be tracked both financially and also for unauthorized changes avoiding risks to the success

of the project such as the common 'feature creep' phenomena.

To ensure that the project runs both to schedule and budget NTT plans to use a standardized reporting and

management model. This management model ensures that effective change control, fault tracing, fiscal

reporting, and progress reviews are all directed to the customer at regular intervals avoiding both

confusion and reducing the risk of last minute unexpected changes to the schedule



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7. ABOUT NTT:

7.1 NTT – COMPANY OVERVIEW:

We are engaged in the business of providing IT infrastructure cabling services and selling structured

cabling systems and components in VIET NAM. We provide i n s t a l l a t i o n , maintenance and

support services for structured cabling systems, and also engage in the distribution of cabling systems

and their components. Structured cabling systems are the main cabling infrastructure supporting the

technological and telecommunications network of offices and buildings and provide the paths by which

computer, PABX and other telecommunications signals are transmitted.

Currently, we are the certified installers for the following structured cabling systems:

Besides the supply and installation of Mechanical & Electric system,Structured Cabling Systems,

we provide solutions for media technology which include

Consultation and Design

Services

Complete range of Test

Equipment and Tools

Certification and Warranty

of Products and Services

Maintenance services for

existing Systems

Comprehensive Test Reports

and Documentation

Wireless LAN and IT

Outsourcing Services



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Our client base includes the Finance & Banking, IT and Electronics/Manufacturing industries as well as

the Government sector.

7.2 FINANCIAL PERFORMANCE:

We derive our main sources of income from:

a) the installation of new structured cabling systems,

b) maintenance services rendered in respect of existing structured cabling systems and

c) the distribution of cabling components.

7.3 PRINCIPAL ACTIVITIES:

Our core business activity is (i) the provision of installation services for structured cabling systems, (ii)

the provision of maintenance and support services for structured cabling systems, and (iii) the

distribution of cabling systems and their components.

The cabling system is part of the information network that allows communication of information either

internally, i.e. within a building through LAN, or externally, i.e. between cities for over a wide area

(WAN). The various types of information that can be communicated include computer data, voice, video

and photographic images.

(1) Provision of Installation Services for Structured Cabling Systems

The following are business activities NTT provides:

• Consultation

At the initial stage, a project team is set up to provide consultation and design services. We

study and understand our customers' needs for the IT or telecommunications network. Taking

into consideration our customers’ requirements and budget constraints, we advise and

recommend cabling solutions which provide our customers with an optimum business

communications system in terms of speed, productivity and cost effectiveness. In particular, the

solutions should also be modular and upgradable in future.

• Site Survey

We participate in site walks to evaluate new or existing facilities and to identify and understand

the site environment. During such site surveys, measurements are taken and the layout, as

provided by our customers, is confirmed. We then hold a question and answer session with our



Hotline: 0905428941 - 0942410440

Tel: (08)22203757 & Fax: 08. 22203755



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customer's representative to address any doubts or queries that either party may have.

• Design

Based on the information from the consultation and site survey, we begin to design the structured

cabling system. A schematic design for the entire infrastructure will indicate the routes of the

cable pathways and their sizes, the location of the telecommunication service room, backbone

route and size, distribution point layout and labeling convention. Our design will take into

account the following considerations:

- customer's specifications and preferences

- customer's budget

- site considerations

- compliance with international and local standards and specifications

- competitive prices and quality products

- cost-effectiveness

- meeting current and future network and telecommunication performances

• Implementation

The implementation program begins after our customers have confirmed the design and our

scope of work. A project manager will then monitor the progress to ensure timely completion

and hand-over of the project deliverables. The project manager also co-ordinates the

implementation of the project with the customer and other trade suppliers, interior designers, the

main contractor as well as our installation team to meet the requirements of the project. Our

installation team builds the cable pathway infrastructure, installs the cables and fixes the cable

accessories. As the project is being implemented, our project manager ensures that the

installation is done according to customers’ specifications, installation guidelines and

procedures.

• Testing, Commissioning and Cut-over

After installing the cables and accessories, a comprehensive test will be conducted using the

latest and most relevant testing equipment for every cable that has been installed. All test results

are documented in both soft and hard copies and analysed according to international standards

such as the TIA/EIA or ISO standards on the testing procedure for the structured cabling system.

Once this is completed, our project engineers will assist our customers in the commissioning of

the cable infrastructure system. The commissioning includes cut-over activities such as moving

of equipment, cross-connecting and patching activities. This is to ensure that the IT network and

telecommunication points are in working order and that there is a seamless and trouble-free

transition period for the operation of our customers' IT or telecommunications network.



Hotline: 0905428941 - 0942410440

Tel: (08)22203757 & Fax: 08. 22203755



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• Handover and Documentation

The commissioning period signifies our signing-off date for the completion and handover of the

project. Once the on-site activity is completed, our project engineers begin the task of preparing

the documentation for the project. Our documentation includes:

- An executive summary of the cabling system installed, stating what it currently supports

and what it will support in the future

- general diagrams of the cable plant

- A detailed schematic diagram of the entire cable plant

- Connectivity schematic

- Patching details

- A detailed layout of distribution points including backbone and cable pathways routing.

- A comprehensive test report

The cabling solutions we provide are based on TIA/EIA, ISO and local standards and

specifications that adhere to prevailing installation guidelines, procedures and recommendations

for the installation of the structured cabling systems.

(2) Provision of Maintenance and Support Services for structured cabling systems

We provide maintenance and support services mainly to customers who have engaged us for our

cable installation services. Such services are carried out on an ad-hoc basis, such as when

customers relocate offices or change their cabling systems. After completing the design and

installation of cabling systems for our customers, our maintenance and support team remains in

contact with our customers and monitors our customers’ requirements for changes in their

cabling infrastructure. Our charge rates vary depending on the complexity and urgency of the

services required. Maintenance and support services are a major source of recurrent income.

(3) Distribution of Cabling Systems and their Components

We distribute a range of cabling systems for computers to fulfill LAN and telecommunication

end-to-end connectivity requirements.

7.4 BUSINESS STRATEGY:

We aim to be a premier one-stop service provider of all cabling infrastructure needs in the IT and

telecommunication cabling infrastructure market by offering customers our design, installation and

project management capabilities, including commissioning, testing, documentation and maintenance

related to structured cabling systems and, at the same time, supplying the cabling systems and

components.

We intend to enhance and cultivate new business opportunities with our proactive marketing strategy



Hotline: 0905428941 - 0942410440

Tel: (08)22203757 & Fax: 08. 22203755



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targeting MNCs with regional hubs and offices throughout the Asia Pacific region in the financial,

banking, manufacturing and IT sectors.

Our strategy to enhance revenue and profit will be driven by:

• The continued development and expansion of the existing operations and establishment of Offices in

the Asia Pacific region;

• The extension and increase of our range of services to include the provision of professional IT

outsourcing business, software development, IT training and the telephony business; and

• Identifying and pursuing new business opportunities related to our core businesses.

7.5 OUR COMPETITIVE STRENGTHS:

They are:

(A) STRONG MANAGEMENT AND TECHNICAL CAPABILITIES

Each of our executive Directors has a minimum of 10 years’ experience in the cabling industry

and have a good understanding of TIA/EIA and ISO standards and specifications and local rules,

regulations and requirements of the structured cabling business. With the ongoing training and

seminars conducted by manufacturers and our experience and track record in the design and

installation of structured cabling systems, we believe we are able to provide value-added services

to our customers by offering cost-effective solutions for our customers' cabling needs and

requirements.

We have average staff turnover rates of 7.5% over the last 4 financial years. With the advantage

of cumulative experience, whether technical or in project management, our staff are equipped to

successfully undertake projects entrusted to them. Projects can then be implemented quickly with

low start-up time and minimal supervision.

(B) DIVERSIFIED AND STRONG CUSTOMER BASE

Our customer base ranges from small and medium-sized enterprises to MNCs and the

government sector. Our customer base may be classified into 5 sectors, namely (a) Finance and

Banking, (b) IT, (c) Electronics / Manufacturing, (d) the Government, and (e) Others, which

include companies like Singapore Airlines Limited, Singapore Press Holdings Limited and

Arthur Andersen.

Approximately 29.6% of our total turnover for the last 4 financial years is attributable to

customers who have been with the Group for at least 4 years.

(C) INTEGRATED ONE-STOP SHOP

We have the ability to provide a complete range of cabling solutions, from inception, project



Hotline: 0905428941 - 0942410440

Tel: (08)22203757 & Fax: 08. 22203755



Page | 30

consultation, design and management up to the commissioning, testing and documentation

stages, as well as supplying cabling products for the installation and maintenance of the

structured cabling systems. With our partner and holding company, Strike, we are able to offer

services in M&E computer site preparation infrastructure. Through our subsidiaries, VRnet and

Spectrum, we outsource professional IT consultation services and provide voice and data

telecommunication services respectively.

7.6 MANPOWER STATUS:

We have a team of skilled and experienced management and technical personnel who are

committed to serving our clients' needs. We have sufficient manpower to meet tight deadlines

(where we are contractually committed to certain project milestones) and cater to the urgent

needs of our clients. Our Group personnel structure as at 12 November, 2012 is as follows:

Vie

t N

am

Executive and Non-executive Company Directors 2

Project Managers, Contract Managers, Sales Managers 2

Cabling System Designers, Site Managers,

Installation and Testing Technicians 30

Administrative Staff, including Purchasing, Accounts,

Stock control and HR Management 4

Total Staff 38

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