JOB DESCRIPTION

Role title: Senior Designer / Planner Version No: 1

Reports to: Senior Manager Function: Network Strategy & Core

GGS: 13 Location:Either Bristol or Hatfield but with flexibility to travel regularly to either site.

Organisation structure & department profile:

This role sits within the Core Network Design & Planning team within the Network Strategy & Core directorate. This function is responsible for the design and planning of the Core Network systems that support end user applications.

Role is related to the Service Platform domain with responsibility for subscriber aware network control platforms (e.g. AAA, PCRF, On Line Charging functions, billing gateways, subscriber profile repositories) value added services, and server platforms, all underpinning customer facing EE services.

Knowledge of these network elements is required as well as interfaces they use (Radius, Diameter, LDAP, Gx, Gy, etc.)

Close working is required across other teams within Technology.

The team works on behalf of all EE brands with a remit that covers the legacy Orange and T-Mobile networks as well as the converged EE estate.

Role purpose: The role is to carry out Design and Planning activities for the core network functions.

Key Responsibilities & Accountabilities:

(In priority order)

Develop technical solutions to meet agreed business requirements, as encapsulated within a project or similar activity; act as the technical lead in the delivery to that project.

To ensure that roll-out plans are aligned with design changes, conversely that designs cater for roll-out requirements (such as scalability and performance measures).

Refine and review business requirements, influencing them to ensure the most effective use of the network’s resources.

Create and maintain robust design and planning documentation that:o encapsulates a technical definition of the solution;o integrates with designs from other domains through utilising the end-

to-end Solutions functions;o aligns with the longer term network evolution strategy;o identifies system interfaces;o capacity, scaling and upgrade rules for in-life expansion;o delivers an appropriate operations and maintenance (network

monitoring) capability;o maintains or improves current state knowledge of EE’s end-to-end

network. Manages the interface with the Network Control and Delivery / Operations

communities (Access or Core) to ensure the successful transition from design to delivery to operational acceptance.

Coordinate the activities of third parties, such as vendors, outsourced partners, or parent companies, to manage the successful development and delivery of designed solutions.

Act as a technical design authority, with enduring ownership of one or more components within a technical domain. This includes:

o management of software and/or hardware roadmaps in life;o leading project focused and ongoing technical engagements with the

vendors;o anticipating and planning for end of life issues.

Lead domain inputs to Procurement/Sourcing processes, such as vendor management and selection activities (such as RFQs).

Develop and maintain a level of technical expertise, knowledge of current best practice and industry trends so as to act as a technical point of reference.

Provide 3rd/4th line support to the Operations teams.

Key Challenges:

(in priority order)

Manage the strategic need to consolidate the networks, while supporting the delivery of the required customer experience on behalf of EE, Orange, T-Mobile and the other brands using our network.

To understand the technical capabilities of both the legacy Orange and T-Mobile networks so that the most effective design decisions are taken to meet business goals; to develop the new vendor relationships this requirement implies.

Maintain high level of domain expertise, keeping abreast of the developments within the telecoms market, to ensure continued delivery to time, cost and quality in the face of both internal and external change.

Manages people? NoIf yes, direct or virtual (project)? direct / virtual / bothResponsible for:allocation of work (task based)setting direction (objective based)performance managementrecruitmentabsence management

NoNoNoNoNo

No of direct reports: N/A

People Management:

Overall team size (headcount): N/A

People Management comments:

While this role has no formal people management responsibility, it is expected that the role holder will apply their deep technical expertise and experience EE working practices actively to coach and develop more junior members of the team.

Cost centre manager NoOPEX responsibility £>250K IndirectCAPEX responsibility ~£1M Indirect

Financial:

P&L responsibility £ N/A

Financial Impact comments:

While they have no formal budget management responsibility, Senior Designers will need to be aware of the capex envelope in which the network is operating, and will lead technical engagements with vendors – supporting Procurement in their role – to optimise costs from 3rd parties.

On a regular basis propose and review changes to the annual budget roadmap – based on the Senior Designer’s requirements for changes to the network.

Key Relationships:

(level, nature & purpose)

level refers to organisational level (e.g. VP/Director)nature refers to type of communication e.g. strategic, influencing, negotiating, providing technical information to non-technical audience etc.purpose refers to the required outcome of the interaction – why is the relationship and interaction necessary?within own directorate: Level: Line managers and Principal Designers. Nature: Providing technical information to a technical or semi-technical

audience. Purpose: To inform on current activities, especially with reference to project

progress and in-life management of components within the design authority remit.

Level: Project managers, senior designers in other domains and end-to-end solutions designers.

Nature: Providing technical information; informing technical direction in project investment decisions.

Purpose: To ensure technical scope is agreed between all stakeholders and

that the local solution being delivered is aligned to the agreed cross-domain framework.

across other directorates: Level: Operations and Service Management technical roles. Nature: Negotiating network changes, influencing plans. Purpose: To ensure that project design and implementation plans meet

operational ‘fit for purpose’ requirements and are aligned to service quality measures.

Level: Products and Systems Test and Integration, test managers or equivalent.

Nature: Specifying and supporting the definition of test plans. Purpose: To ensure an effective handover of the designed solution to the

testing community; providing training and ongoing technical support to develop the skills necessary in the testing community; to verify that proposed testing strategies accurately capture the nature of the product being tested.

external suppliers: Level: Account managers & subject matter experts. Nature: Defining and negotiating EE’s technical requirements. Purpose: To ensure the vendor is working effectively on behalf of EE in their

delivery of solutions for ongoing projects and to enable design activities to make best use of the capabilities provided by their products.

external customers: Level: Telecoms buyers or experts in corporate and wholesale customers. Nature: To provide technical consultancy to them, as required to support the

leading business unit, in the application of EE’s products to their business. Purpose: To support the leading business unit in selling products; to rectify

service faults (and provide reassurance to the customer if necessary); to provide a technical point of contact for service migrations.

Other key relationship comments:Other key relationship comments:

EE valuesBe BoldBe ClearBe Brilliant

professional / technical

must have:

Extensive experience in mobile/fixed telecommunications industry in the role of a lead designer with business-critical, high-availability / high-throughput systems and networks.

Experience of managing relationships with suppliers and third-parties, of product/feature selection and of delivering those products into a production environment.

Expert level of understanding, ability and leadership in their technical domain as specified in the Department Profile section.

Critical Knowledge & Experience (non time related):

nice to have:

Knowledge of ERLANG. Knowledge of industry best practice methodologies for

analysing, defining and documenting the link between input business requirements and output technical solutions.

Understanding of project management techniques and tools.

Financial or budget setting experience.

business / contextinternal company knowledge (policies; procedures; strategies); industry background; knowledge of external market

must have:

Track record of on-time, on-budget and to-specification delivery based on internal policies and procedures, with the ability to manage the end-to-end delivery of solutions.

Knowledge of evolving industry trends, best practice and customer requirements in the telecoms arena.

nice to have:

Front line functional management experience in a similar environment, or be able to demonstrate the potential to step into such a role.

Demonstrated enthusiasm for understanding the evolution of customer devices and the ability to articulate to both technical and non-technical audiences how these will change the service level requirements placed on our network.

Skills and knowledge:

Knowing the Commercials Planning & Organising Working Collaboratively Coaching & Developing Influencing & Persuading Delivery of Results Leading & Implementing Change Focusing on the Customer

Any other comments: