NSC/ OSHA /AIRLINES NSC/ OSHA /AIRLINES Ergonomics AllianceErgonomics Alliance

National Safety Congress Plenary National Safety Congress Plenary SessionSession

September 21, 2005 Orlando, FLSeptember 21, 2005 Orlando, FL

1:30 - 3:00 1:30 - 3:00

PresentersPresenters

► Ray McCleary - US AirwaysRay McCleary - US Airways► Kim McDaniel - SouthwestKim McDaniel - Southwest► Linda Christopherson - America WestLinda Christopherson - America West► Lee Anne Jillings - OSHALee Anne Jillings - OSHA► Penny Prince - American AirlinesPenny Prince - American Airlines

The History of Ergonomics In The History of Ergonomics In AviationAviation

Baggage Handling Process Baggage Handling Process 50 years ago50 years ago

Baggage Handling ProcessBaggage Handling Process50 years ago50 years ago►Carts and tugsCarts and tugs

►BeltloadersBeltloaders

►Conveyor SystemsConveyor Systems

Baggage Handling ProcessBaggage Handling ProcessTodayToday

Baggage Handling ProcessBaggage Handling ProcessTodayToday

►Carts and tugsCarts and tugs

►BeltloadersBeltloaders

►Conveyor systemsConveyor systems

Human Transfer pointsHuman Transfer points

►From Ticket counter to conveyorFrom Ticket counter to conveyor►From Conveyor to Bag cartFrom Conveyor to Bag cart►From cart to BeltloaderFrom cart to Beltloader►From beltloader to aircraft binFrom beltloader to aircraft bin►And reverse (Exception- ticket And reverse (Exception- ticket

counter)counter)

0 2 4 6 8 10 12 14

Air Transportation, scheduled (451)

Lumber & wood products (24)

Basic steel products (331)

Manufacturing (2x)

Construction (15-17)

Ag, Forest & Fish (0x)

Heavy construction (16)

General bldg contractors (15)

Transportation & utilities (4x)

Wholesale & retail trade (5x)

PRIVATE INDUSTRY AVERAGE

Services (7x)

Mining (1x)

Chemicals & allied prod. (28)

Railroad Transportation (40)

Insurance & real estate (6x)

Industrial gases (2813)

Lost Workday Cases Cases without lost workdays

BLS 2002 Injury Rates per 100 full time employees, by Industry

Historical PerspectiveHistorical Perspective

►Flight Safety is every airline’s highest Flight Safety is every airline’s highest priority priority

►Ground Employee Safety not as Ground Employee Safety not as recognizedrecognized

►FAA complianceFAA compliance►OSHA ????OSHA ????

Reduction in Airline Industry Reduction in Airline Industry Average Recordable Injury Average Recordable Injury

RatesRates

0

2

4

6

8

10

12

2002 2003 2004 2005 ytd

11.6

10.0

9.4 9.0

Source ATA member airline data share

OSHA’s MissionOSHA’s Mission

Assure so far as possible every working Assure so far as possible every working man and woman in the nation safe and man and woman in the nation safe and

healthful working conditions.healthful working conditions.

People at Work

The Alliance ProgramThe Alliance Program► Open to all groupsOpen to all groups

► National, Regional, Area Office State Plan States AlliancesNational, Regional, Area Office State Plan States Alliances

Benefits of ParticipatingBenefits of Participating

► Build a cooperative and trusting relationship with OSHABuild a cooperative and trusting relationship with OSHA

► Network with other organizations committed to workplace Network with other organizations committed to workplace safety and healthsafety and health

► Leverage resources to maximize worker protectionLeverage resources to maximize worker protection

► Gain recognition as proactive leaders in safety and health.Gain recognition as proactive leaders in safety and health.

Alliance Program GoalsAlliance Program Goals

OSHA and the participating organizations OSHA and the participating organizations must define, implement, and meet a set of must define, implement, and meet a set of short- and long-term goals that fall into three short- and long-term goals that fall into three categories:categories:

Training and educationTraining and education Outreach and communicationOutreach and communication Promoting the national dialogue on Promoting the national dialogue on

workplace safety and healthworkplace safety and health

Who’s Entering Alliances?Who’s Entering Alliances?General IndustryGeneral IndustryIndustrial Truck AssociationIndustrial Truck AssociationSociety of the Plastics IndustrySociety of the Plastics IndustryAmerican Apparel and Footwear American Apparel and Footwear AssociationAssociationAmerican Foundry SocietyAmerican Foundry SocietyCoordinating Committee for Coordinating Committee for Automotive RepairAutomotive RepairNational Wooden Pallet & National Wooden Pallet & Container AssociationContainer AssociationIndependent Lubricant Independent Lubricant Manufacturers AssociationManufacturers AssociationGraphic Arts CoalitionGraphic Arts Coalition

ConstructionConstructionConstruction Management Construction Management Association of AmericaAssociation of AmericaNational Association of Home National Association of Home BuildersBuildersConstruction Institute of the Construction Institute of the American Society of Civil EngineersAmerican Society of Civil EngineersNational Electrical Contractors National Electrical Contractors AssociationAssociationSealant Waterproofing Restoration Sealant Waterproofing Restoration InstituteInstituteWashington Grodup Int’lWashington Grodup Int’l

Professional SocietiesProfessional Societies►Association of Occupational Association of Occupational Health ProfessionalsHealth Professionals►Board of Certified Safety Board of Certified Safety ProfessionalsProfessionals►National Hearing National Hearing Conservation AssociationConservation Association►Society for Chemical Hazard Society for Chemical Hazard CommunicationCommunication►American Industrial American Industrial Hygienists AssociationHygienists Association►American Society of Safety American Society of Safety EngineersEngineers

MaritimeMaritime►Shipbuilders Council of AmericaShipbuilders Council of America►US Coast Guard Marine Safety US Coast Guard Marine Safety OfficeOffice►American Shipbuilding American Shipbuilding AssociationAssociation►National Shipbuilding Research National Shipbuilding Research ProgramProgram

AcademiaAcademiaCtr. For Business and Public Policy, Ctr. For Business and Public Policy, McDonough School of Business, McDonough School of Business, Georgetown UniversityGeorgetown UniversityMt. Sinai School of MedicineMt. Sinai School of Medicine

Government AgenciesGovernment AgenciesUS EPA (The Reactives US EPA (The Reactives Alliance)Alliance)NIOSH (The Roadway Work NIOSH (The Roadway Work Zone Safety & Health Coalition; Zone Safety & Health Coalition; National Wooden Pallet & National Wooden Pallet & Container Association)Container Association)Internal Revenue ServiceInternal Revenue ServiceState Consultation ProjectsState Consultation Projects

Faith-based and Faith-based and Community OrganizationsCommunity OrganizationsCommunity Action for Social Community Action for Social AffairsAffairsNY State Alliance Boys and Girls NY State Alliance Boys and Girls ClubsClubsCenter for Job ReadinessCenter for Job Readiness

Labor UnionsLabor UnionsThe Roadway Work Zone Safety The Roadway Work Zone Safety and Health Coalition (International and Health Coalition (International Union of Operating Engineers, Union of Operating Engineers, Laborers’ International Union of Laborers’ International Union of North America)North America)International Brotherhood of International Brotherhood of Electrical WorkersElectrical Workers

And many others…And many others…National Federation of National Federation of Independent BusinessIndependent BusinessIWLA, the Association for IWLA, the Association for Logistics OutsourcingLogistics OutsourcingAirline AllianceAirline Alliance

Airlines Alliance Major Airlines Alliance Major MilestonesMilestones

► November 12, 2002 - Alliance SignedNovember 12, 2002 - Alliance Signed► December 18, 2002 - Kick-off MeetingDecember 18, 2002 - Kick-off Meeting► June 4, 2003 - VPP Presentation June 4, 2003 - VPP Presentation ► September 10, 2003 - NSC PresentationSeptember 10, 2003 - NSC Presentation► October 2003 - Group Performance AppraisalOctober 2003 - Group Performance Appraisal► March 23, 2004 - Implementation Team March 23, 2004 - Implementation Team

MeetingMeeting► April 21, 2004 - Alliance Renewal SignedApril 21, 2004 - Alliance Renewal Signed► July 29, 2004 - Implementation Team July 29, 2004 - Implementation Team

MeetingMeeting► September 14, 2004 - NSC PresentationSeptember 14, 2004 - NSC Presentation

Airlines Alliance Ongoing Airlines Alliance Ongoing VisionVision

• Communicate with and educate interested Communicate with and educate interested partiesparties

• Continually re-evaluate and prioritizeContinually re-evaluate and prioritize• Identify additional safety and health Identify additional safety and health

issues to address in the aviation industryissues to address in the aviation industry• Transfer and exchange knowledge with Transfer and exchange knowledge with

other areas of the transportation industryother areas of the transportation industry• Expand awareness of the Alliance world-Expand awareness of the Alliance world-

widewide• Continuous improvementContinuous improvement

Airline Industry AllianceAirline Industry AllianceBenefits for OSHABenefits for OSHA

►Meet OSHA’s Strategic Management Meet OSHA’s Strategic Management PlanPlan

►Gain airline industry expertise in the Gain airline industry expertise in the development of compliance assistance development of compliance assistance toolstools

►Bridge relations with others in the Bridge relations with others in the transportation industrytransportation industry

Looking Ahead: The Future of Looking Ahead: The Future of the Alliance Programthe Alliance Program

The Alliance Program Continues to The Alliance Program Continues to GrowGrow

► Building positive relationships among Building positive relationships among industry, OSHA and government agenciesindustry, OSHA and government agencies

► Developing, facilitating and expanding Developing, facilitating and expanding distribution of compliance assistance distribution of compliance assistance resourcesresources

► Increasing exposure, communication and Increasing exposure, communication and outreach through print and electronic outreach through print and electronic media; speeches and presentationsmedia; speeches and presentations

PartnershipsPartnerships

Airlines Airlines

And And

Airport AuthoritiesAirport Authorities

Improving Improving CommunicationCommunication

Existing equipment, pose ergonomic hazards Existing equipment, pose ergonomic hazards such as…such as…

Collection belts/conveyors at ticket counters:Collection belts/conveyors at ticket counters:Height of bag wells at ticket countersHeight of bag wells at ticket counters

too low or too hightoo low or too high

Ticket counters, non adjustable and Ticket counters, non adjustable and predetermined designpredetermined design

Baggage make-up room beltsBaggage make-up room belts//Carousels:Carousels:Curbs, Rails, etc.Curbs, Rails, etc.

CommunicationCommunication

Airport Authority

Safety/ Ergonomics

Facilities/Properties

How do we communicate?How do we communicate?

► Internal CommunicationInternal Communication Safety/Ergo and P&FSafety/Ergo and P&F Support Industry Guidelines Support Industry Guidelines

►External CommunicationExternal Communication Safety/Ergo and P&F and Airport AuthoritySafety/Ergo and P&F and Airport Authority Regulatory Agencies and Airlines and Airport Regulatory Agencies and Airlines and Airport

AuthorityAuthority Airline Coalition – support industry guidelinesAirline Coalition – support industry guidelines

The Real WorldThe Real World

►Construction CostsConstruction Costs►General Injury/LD costs – back and General Injury/LD costs – back and

shoulder shoulder ►Airport Authority ControlAirport Authority Control

In the next couple of slides, see alternative In the next couple of slides, see alternative measures that we can take to improve the measures that we can take to improve the working conditions for our Airline working conditions for our Airline Employees…..Employees…..

Ticket Counter/Lobby AreaTicket Counter/Lobby Area

►Bagwell HeightsBagwell Heights►KiosksKiosks►TSA PositionsTSA Positions

BagroomsBagrooms

►PBIPBI

►MCOMCO

►BURBUR

Training & EducationTraining & Education

eTooleTool

Baggage Handling Training Baggage Handling Training ManualManual

Member’s Success StoriesMember’s Success Stories

Purpose:Purpose: Suggested ways to incorporate Suggested ways to incorporate the Baggage Handling Training Manual the Baggage Handling Training Manual into the OSHA eTool…into the OSHA eTool…

►Link to the areas of the eTool that Link to the areas of the eTool that indicate “See exercise & stretching”…indicate “See exercise & stretching”…

►Link to the areas of the eTool that Link to the areas of the eTool that indicate “See training”…indicate “See training”…

► Insert select wording from the training Insert select wording from the training manual into the eTool…manual into the eTool…

Baggage Handling TrainingBaggage Handling Training► Injury PreventionInjury Prevention

Contributing Risk Factors for MSDsContributing Risk Factors for MSDs

►Safe Work PracticesSafe Work Practices Principles of Body MechanicsPrinciples of Body Mechanics Stretches and ExerciseStretches and Exercise

►The Baggage Handling ProcessThe Baggage Handling Process Proper Body Mechanics (task specific)Proper Body Mechanics (task specific) Personal InterventionsPersonal Interventions Use of EquipmentUse of Equipment

Functions to Be AnalyzedFunctions to Be Analyzed

►Planeside Loading & Unloading - Planeside Loading & Unloading - 20032003►Ticket Counter - Ticket Counter - 20042004►Bagroom (Make-up Area) - Bagroom (Make-up Area) - 20052005►Gate Check-InGate Check-In►Baggage ClaimBaggage Claim►SkycapSkycap►Aircraft Cargo CompartmentsAircraft Cargo Compartments

The Baggage Handling ProcessThe Baggage Handling Process►Ticket CounterTicket Counter

manual, semi-automated, automatedmanual, semi-automated, automated (customer interaction, take-away belt, baggage)(customer interaction, take-away belt, baggage)

►BagroomBagroom automated belts (flat, carousel, double pier)automated belts (flat, carousel, double pier)

►Planeside Loading & UnloadingPlaneside Loading & Unloading manual, semi-automated, automatedmanual, semi-automated, automated (carts, containers, beltloaders)(carts, containers, beltloaders)

Bagroom SectionBagroom Section

►Double Pier BeltsDouble Pier Belts Twisting while Lifting, Extended Reaches, Twisting while Lifting, Extended Reaches,

Lifting above Shoulder HeightLifting above Shoulder Height

►Carousels & Incline BeltsCarousels & Incline Belts Lifting away from Body, Extended Reaches, Lifting away from Body, Extended Reaches,

One-Handed LiftOne-Handed Lift

►Flat BeltsFlat Belts Forward Bending, One-Handed LiftForward Bending, One-Handed Lift

Twisting While LiftingTwisting While Lifting

► HazardHazard - - Awkward PostureAwkward Posture ForceForce RepetitionRepetition

► SolutionSolution - - Bend kneesBend knees Pull object closerPull object closer Brace bodyBrace body

Extended ReachesExtended Reaches

► HazardHazard - - ForceForce

► SolutionSolution - - Brace bodyBrace body Pull object closerPull object closer Position body directly in Position body directly in

front of objectfront of object

One-Handed LiftOne-Handed Lift

► HazardHazard - - Awkward PostureAwkward Posture Uneven StressUneven Stress RepetitionRepetition

► SolutionSolution - - Avoid lifting baggage by Avoid lifting baggage by

handleshandles Use two hands even for Use two hands even for

lighter loadslighter loads

National DialogueNational Dialogue

LindaLinda

TechnologyTechnology

Technological AdvancementsTechnological Advancementsin Ergonomic Baggage in Ergonomic Baggage

HandlingHandlingThe RampsnakeThe Rampsnake

(Photo)(Photo)

Technological AdvancementsTechnological Advancementsin Ergonomic Baggage in Ergonomic Baggage

HandlingHandlingVaculex vacuum assisted lifting aidVaculex vacuum assisted lifting aid

(Photo)(Photo)

Technological AdvancementsTechnological Advancementsin Ergonomic Baggage in Ergonomic Baggage

HandlingHandlingThe Chair-trieverThe Chair-triever

(Photo)(Photo)

Technological AdvancementsTechnological Advancementsin Ergonomic Baggage in Ergonomic Baggage

HandlingHandlingGrenzebach OneroGrenzebach Onero

Future GoalsFuture Goals

►Training and EducationTraining and Education Training Module Training Module

►SkycapSkycap►Gate AreaGate Area

►Outreach and CommunicationOutreach and Communication Expand role of Interested PartiesExpand role of Interested Parties

►National DialogueNational Dialogue Industry WorkshopIndustry Workshop NSC Status ReportNSC Status Report