november 14, 2014 monthly meeting -...
TRANSCRIPT
South Bay Cities Service Council
November 14, 2014 Monthly Meeting
Metro Bus Performance Report Thru September 2014
1
Metro Service Councils
2
South Bay Cities Service Council
71.3
%
70.8
%
79.0
%
73.3
%
71.5
%
73.1
%
40%
50%
60%
70%
80%
90%
100%
GWC SBC SFV SGV WSC System
Metro Bus On-Time Performance by Region
Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14
System Goal 80% Up is Good
3
South Bay Cities Service Council
5.02
4.87
5.26
5.66
3.77
4.59
0.0
1.0
2.0
3.0
4.0
5.0
6.0
7.0
8.0
GWC SBC SFV SGV WSC System
Bus Customer Complaints Per 100,000 Passengers
Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14
Down is
Good
System Goal 3.57
4
South Bay Cities Service Council
3,7
70 5,5
27
4,4
63
3,7
71
4,4
16
4,1
49
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
GWC SBC SFV SGV WSC System
Miles Between Mechanical Road Calls
Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14
Up is Good
System Goal 4,150
5
South Bay Cities Service Council
8.40
8.39
8.95
8.57
8.51
8.64
5.0
6.0
7.0
8.0
9.0
10.0
GWC SBC SFV SGV WSC System
Metro Bus Cleanliness Ratings
Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14
System Goal 9.0 Up is Good
6
South Bay Cities Service Council
4.06
4.46
3.03
2.64
3.92
3.62
0.0
1.0
2.0
3.0
4.0
5.0
6.0
GWC SBC SFV SGV WSC System
Bus Traffic Accidents per 100,000 Miles
Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14
Down is
Good
System Goal 3.48
7
South Bay Cities Service Council
256,
717
349,
765
205,
769
181,
000
607,
614
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
800,000
GWC SBC SFV SGV WSC
Metro Bus Average Weekday Ridership
Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14
Metro Bus System Avg. Weekday Ridership
1,126,000 Sept. 2014 1,199,000 Sept. 2013
-6.0%
8
South Bay Cities Service Council
14,429
6,093
4,541
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000 Silver Line Ridership Trends
Daily Sat Sun
9
South Bay Cities Service Council
2,201
1,821
521
360 0
500
1,000
1,500
2,000
2,500
3,000 450 Ridership Trends
Wkday Sat Sun
10
South Bay Cities Service Council
47,214
41,739
30,482
24,360 20,880
18,034
0
10,000
20,000
30,000
40,000
50,000Metro Green Line Ridership Trends
Green Line Wkday Avg Sat Psgrs. Avg Sun Psgrs.
11
South Bay Cities Service Council
Metro Purple Line Ground Breaking Event
New Rapid Express Line 788 (Valley – Westwood Express) to begin on Monday, December 15, 2014
Questions?