Magee Resource Group has been exclusively retained by Northern Arizona Healthcare to recruit a Director of Operations, Physician Practices. Magee Resource Group is an experienced Executive Search firm that specializes within Healthcare Recruitment.

POSITION Director of Operations, Physician Practices

ORGANIZATION

Northern Arizona Healthcare

LOCATION Cottonwood, Arizona

REPORTING RELATIONSHIP

The Director of Operations, Physician Practices will report to the VP of Northern Arizona Healthcare Physician Grouphttp://www.nahealth.com/AboutNAH/Administration/Chris_Clarke

WEBSITES http://www.nahealth.com/

THE POSITION

Director of Operations, Physician Practices

The Director of Operations’ primary responsibility is to organize and lead the operational infrastructure of Verde Valley Medical Clinic in order to develop a “physician-led and professionally managed” culture of leadership and excellence. This includes achieving and sustaining optimal financial performance and superior quality outcomes within a culture of continuous improvement and service excellence. Effective leadership by the Director of Operations will include developing and supporting high performing teams, establishing a culture of accountability, creating a supportive learning environment, and minimizing barriers in order for the team to achieve identified goals and targets. The Director of Operations provides operational leadership and professional development to all practice managers across multiple clinic locations. In addition to operational oversight, the Director collaborates with the VP of Northern Arizona Healthcare Physician Group, the VVMC Chief Medical Officer, and the Physician Practice Council to create and implement a strategic vision for Verde Valley Medical Clinic. There are multiple physician practices that serve the following clinical areas: Endocrinology, Gastroenterology, General Surgery, Infectious Disease, Neurology, Occupational Medicine, Ophthalmology, Orthopedics, Primary Care, & Urology.

Innovative People…Innovative Solutions

920 Pierremont Road, Suite 515Shreveport, LA 71106(318) 865-8411Fax (318) 861-3411www.mageeresource.com

Search and Recruitment Interim PlacementCompatibility Assessment

Successful candidates will possess the following areas:

Solid understanding & knowledge of overall physician practice/ambulatory models, business processes and clinical operations, as well as relevant financial acumen

Demonstrated ability to develop, lead and support staff to include mentoring, leadership development and alignment with program and hospital roles across the clinical care continuum

Demonstrated successful engagement, partnering and alliance building with a broad range of constituencies

Proficiency in cultivating excellent physician & staff relations

Demonstrated emotional intelligence in order to respond to crisis, unpredictable situations with staff, patients & family, in a high stress/demand work environment.

Excellent communication skills in order to work with ill and disabled customers of all ages, bilingual customers, emotionally distressed customers and families, and with hospital personnel within the hospital

Excellent analytic ability to identify and evaluate problems and recommend solutions

The incumbent needs to be a credible leader within physician practice/ambulatory operations with strong relationship building and communication skills. Must possess understanding of the clinical and operational processes required to care for patients in a complex medical practice and integrated health system setting. The qualified candidate will have a Bachelor’s degree in Health Care, Business Administration, or related field. Master’s degree, clinical background, and certification/fellowship in a nationally recognized healthcare association is preferred. Minimum of five years’ experience within healthcare management in an ambulatory physician practice setting.

THE CLIENT

Northern Arizona Healthcare

NORTHERN ARIZONA HEALTHCARE is the largest healthcare organization in Northern and Central Arizona. Northern Arizona Healthcare (NAH) serves almost one half of the state, experiencing more than 167,000 patient visits each year. NAH employs close to 3,000 people and has nearly 300 physicians on its medical staff. As a not-for-profit healthcare system, NAH is governed by a volunteer board of directors. NAH provides healthcare services through Flagstaff Medical Center, Verde Valley Medical Center (with campuses in Cottonwood and Sedona), Northern Arizona Homecare and Hospice, The Heart & Vascular Center of Northern Arizona, Cancer Centers of Northern Arizona Healthcare, Fit Kids of Arizona and Guardian Air. Their mission is to improve the health of the people and communities they serve in Northern and Central Arizona.

NAH is dedicated to providing the highest quality, most cost effective healthcare delivery system to the visitors and residents of Northern and Central Arizona. NAH encourages patients to be part of their own treatment through education and wellness programs. Physicians, employees and volunteers all work for a common goal, and the community benefits from NAH's organizational outreach that contributes to healthier lives for residents and visitors.

Northern Arizona Healthcare’s Mission, Vision, and Values

Mission Statement Northern Arizona Healthcare will provide patients with exceptional care while

transforming the health of the communities we serve...

Vision Statement Northern Arizona Healthcare will be a model healthcare system distinguished by our

people, quality, service and our dedication to community health solutions.

Statement of Values Patients

We are committed to meeting the needs and exceeding the expectations of our patients.

ColleaguesWe will create an organizational culture where colleagues feel valued and take a

sense of pride in their work.

Quality We continuously strive to achieve excellence at all levels in the organization.

SafetyWe are committed to maintaining a safe environment for our patients, visitors and colleagues.

LeadershipWe promote leadership as an attitude, not a position, putting value on both people and the work they do.

TeamworkWe are colleagues working together, sharing knowledge, talents, and skills to achieve common goals.

IntegrityWe will be forthright, honest and respectful.

DiversityWe embrace the diversity of our people, patients and the communities we serve.

Valley Verde Medical Center

From a small outpatient clinic in 1939, Verde Valley Medical Center (VVMC) in Cottonwood has grown into a full-service, 99-bed, not-for-profit hospital serving North Central Arizona. Four locations serve the Verde Valley and surrounding communities: Cottonwood campus, Sedona campus, Camp Verde Health Center, and Village of Oak Creek Health Center. More than 800 professional and support staff are employed at VVMC. The Medical Staff is comprised of over 100 physicians representing 26* medical specialties. VVMC is licensed by the state of Arizona and certified by Medicare. VVMC is part of Northern Arizona Healthcare, which also serves patients through Flagstaff Medical Center, Winslow Memorial Hospital, and Northern Arizona Homecare and Hospice.

VVMC is governed by a voluntary board of directors comprised of local citizens representing their local communities. All revenue in excess of expenses is returned to the community in the form of improved facilities, new equipment and services, recruitment and retention, and health education programs. Our vision of VVMC is to be the best regional medical center in the country. This vision is shared by the team of the Board of Directors, Administration, the Medical Staff and our colleagues.

THE LOCATION

COTTONWOOD, ARIZONA

Cottonwood is a city in Yavapai County, Arizona, The Verde Valley includes about 714 square miles located in the geographic center of Arizona, about 100 miles north of the Phoenix metropolitan area. The Verde River runs through the valley from northwest to southeast and is augmented by flows from Sycamore Canyon, Oak Creek, Beaver Creek and West Clear Creek. The area is unsurpassed in its variety of physical beauty with the red rocks and Mogollon Rim to the north and east and the Black Hills and Mingus Mountain dominating the western and southern portions of the valley.

The City of Cottonwood is located adjacent to the Verde River at elevations ranging from 3,300 feet to 3,900 feet above sea level and experiences a mild climate which, together with its proximity to an abundance of natural amenities such as the Grand Canyon, Sedona, Dead Horse Ranch State Park, Tuzigoot National Monument and the historic mining communities of Clarkdale and Jerome, continues to attract steady growth and tourism. Old Town is located in the "Heart of the Verde Valley Wine Country". An easy trip from Phoenix—only an hour and a half drive. Old Town is known for its Main Street with over 60 businesses that attract visitors and support local residents.

FLAGSTAFF, ARIZONA

The destination for all seasons, Flagstaff is alive with cultural diversity, beauty, history and recreational and scientific opportunities. At a cool 7,000-foot elevation, located in the world’s largest ponderosa pine forest, Flagstaff is near seven national parks and monuments and 80 miles from the Grand Canyon. Northern Arizona is also rich in Native American history and culture with nearby Navajo and Hopi reservations.

With a variety of dining, nightlife, outdoor recreation, and lodging options, Flagstaff is the hub for experiencing the wonders of the Southwest. Today, modern explorers, outdoor adventurers and cultural enthusiasts make their way to Flagstaff seeking the charm and freedom the region provides. At the junction of two major U.S. interstates, served by a regional airport with direct flights to Phoenix and Los Angeles as well as a busy train depot, Flagstaff is a key destination for people seeking the adventure and natural beauty of the American West. 

SEDONA, ARIZONA

Sedona is a city that straddles the county line between Coconino and Yavapai counties in the northern Verde Valley region of the U.S. state of Arizona. As of the 2010 census, its population was 10,031.

Sedona's main attraction is its array of red sandstone formations. The formations appear to glow in brilliant orange and red when illuminated by the rising or setting sun. The red rocks form a popular backdrop for many activities, ranging from spiritual pursuits to the hundreds of hiking and mountain biking trails.

http://www.flagstaff.az.gov/http://cottonwoodaz.gov/index2.phphttp://www.arizonaguide.com/places-to-visit/northern-arizona/flagstaffhttp://www.arizonaguide.com/places-to-visit/north-central-arizona/sedona

Schools

Sedona Schools - http://www.greatschools.org/arizona/sedona/schools/

Flagstaff Schools - http://www.greatschools.org/arizona/flagstaff/

Cottonwood Schools - http://cocsd.schoolfusion.us/

MAGEE RESOURCE GROUP CONTACT

Christian BurneyExecutive VP/Managing PartnerSenior Recruiter, Cardiovascular ServicesMAGEE RESOURCE GROUP, LLCExperts in Healthcare Executive Search318-683-1135 - Direct Line318-865-8411 - General Office Linecburney@mageeresource.com www.mageeresource.com