Slide 1Norsk Regnesentral

Norwegian Computing Center

Customising public information on the Internet

By

Ivar Solheim and Per Myrseth

Norwegian Computing Centerwww.nr.no

ivar.solheim@nr.no per.myrseth@nr.no

Slide 2Norsk Regnesentral

Norwegian Computing Center

The challenge

We have made two Internet based solutions offering customised information about life situations and topics

We use modern information technology to collect, categorise and display customised information and making it navigable according to the receivers need

Problem to solve:Public information on the Internet meant for ordinary citizens is often presented and located in a fragmented and bureaucratic way.

Slide 3Norsk Regnesentral

Norwegian Computing Center

Main concept

Reference bookservice

Agency 2

Agency 3

Agency 4

Agency 5

Agency 6

Agency 7

Agency 1

Agency centred information

Information on alife situation

Examples of life situations:Getting unemployedGetting marriedBeing pregnant

Citizen

Slide 4Norsk Regnesentral

Norwegian Computing Center

The Norwegian context

High Internet penetration (app. 33% users Nov. 98).

All government bodies (central, regional and local government) have their own web sites.

Very few public inter agency Internet services

Political climate for development of Internet-based ”comprehensive” and more ”customised” services.

Slide 5Norsk Regnesentral

Norwegian Computing Center

Loading and categorising information

LivsIT

Mørelosen

Nextgeneration

Loading informationsources

Categorising informationsources

Manual operation Manual operation

Manual operation, use of metadata

Automatic by use of meta-data and pattern recognition

Automatic by use of search engine

Automatic by use of search engine

Slide 6Norsk Regnesentral

Norwegian Computing Center

Experiences

A new type of citizen oriented service Building two networks, technical and

organisational A major challenge: commitment for supplying

information from administrative bodies Reuse of already published information The information supplier is responsible for

information quality Decrease need for manpower to establish and

maintain these kinds of services.

Slide 7Norsk Regnesentral

Norwegian Computing Center

References and URL’s

livsit.nr.no LivsIT

www.morelosen.org Mørelosen

www.si.dep.no/english/ Norwegian Central

Information Service

www.nr.no Norwegian Computing

Center