nordstrom case

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  • 8/12/2019 Nordstrom Case

    1/6

    ! " # $ &!

    '()*+,)(-. /0++$1+0(1 01 ,2$ 3"14+5

    6,)",$#07 8"1"#$-$1,9:1,$) ;$)4$+

    ?=@?

  • 8/12/2019 Nordstrom Case

    2/6

  • 8/12/2019 Nordstrom Case

    3/6

    ! " # $ &C

    D&'2--&69.)*265

    A2$+$ ")$ Q:+, " B$C (B ,2$ G)(LE$- "++(70",$* C0,2 ,20+ 7"+$ "E(1# C0,2 -"1D -()$ ,2",7"1 L$ *0+7:++$* "+ C$EEK A2$)$ ")$ " -"1D 1:-L$) (B )$7(--$1*",0(1+ ,2$ 7"1 L$ +:##$+,$*,( B0O ,2$ G)(LE$-+ *0+7:++$* "L(F$K ]$E(C ")$ "7,0(1+ ,2", C0EE L$1$B0, ,2$ $-GE(D$$+ "1*(C1$)+20G (B '()*+,)(-+K

    E6'2/>2/.)& . 6&; 505)&- 28 )*-& *67

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

    E->/2+& ;2/

  • 8/12/2019 Nordstrom Case

    4/6

    ! " # $ &H

    I(5)*8*'.)*26

    [0,2 ,2$ )$7(--$1*",0(1 "L(F$ P B$$E ,2", '()*+,)(-+ 7(:E* -(F$ G"+, $-GE(D$$ "1*-"1"#$-$1, *0BB$)$17$+ "1* 7(1,01:$ ,2$ '()*+,)(- -(*$E (B +:77$++K ]$E(C ")$ ,2$ )$"+(1+C2D ,2$ )$7(--$1*",0(1+ C0EE L$ L$1$B070"E ,( '()*+,)(-+ "1* 0,+ $-GE(D$$+K

    J88&/*67 . 6&; )*-& 505)&-

    '()*+,)(-+ C(:E* 2"F$ -()$ +:77$++ 4$$G01# ,)"74 (B $-GE(D$$J+ 2(:)+ C0,2 ,20+ 1$C+D+,$- C2072 C(:E* )$+:E, 01 " L$,,$) +"E$+ "1* 2"GG0$) $-GE(D$$+K A20+ C(:E* $1+:)$,2", $-GE(D$$+ ")$ #$,,01# G"0* B() $F$)D 2(:) ,2$D C()4$* "1* *(1J, B$$E E04$ ,2$D ")$#$,,01# )(LL$* (B 2(:)+ ,2", ,2$D +G$1, G)(F0*01# "**$* 7:+,(-$) +:GG(), C2072 0+ (1$(B '()*+,)(-J+ 7(-G"1D -(,,(+K

    K2 *->/2+& &->420&& -2/.4&

    9"GGD $-GE(D$$+ ")$ -()$ C0EE01# ,( *( ,2$ $O,)" ,201#+ ,2", '()*+,(-+ ")$ "+401# B()"+ E(1# "+ ,2$D ")$ #$,,01# 7(-G$1+",$* B() ,2$0) $BB(),+K A2$ 6!9 G)(#)"- 7"1 L$ F$)D-(,0F",0(1"E B() $-GE(D$$+ C2( +:77$$* L:, 0, +2(:E* 1(, L$ :+$* " G:10+2-$1, 0B #("E+")$ 1(, -$,K `-GE(D$$+ +2(:E* 1(, B$") #$,,01# L"* +20B,+ (B E(+01# ,2$0) Q(L+ L:, 01+,$"*+,)0F$ ,( -"4$ 0-G)(F$-$1,J+ $F$)D C$$4 ,( $F$1,:"EED ",,"01 ,2$ #("E+ ,2", 2"F$ L$$1+$, B() ,2$- "+ G"), (B ,2$ 6!9 G)(#)"-K `-GE(D$$+ +2(:E* 1(, L$ G$1"E0^$* B() C()401#(F$),0-$ "1* ,2$)$ B() 1(, -$$,01# ,2$0) +"E$+ G$) 2(:) #("E+K

    =6*26*F.)*26

    PB -(+, () "EE $-GE(D$$+ ")$ )$G)$+$1,$* LD " :10(1 ,2$1 ,20+ C(:E* $E0-01",$ " )0B,L$,C$$1 $-GE(D$$+ C2( ")$ F$)D E(D"E ,( ,2$ 7(-G"1D "1* (B ,2(+$ C2( ")$ E(D"E ,(:10(1+K [0,2 "EE $-GE(D$$+ L$01# G"), (B " :10(1 ,2$D ")$ B"0)ED )$G)$+$1,$* 0B ,2$D 1$$*0, L:, "E+( E(D"E ,( ,2$ 7(-G"1D "+ C$EEK `-GE(D$$+ C(:E*1J, B$$E +7):,010^$* B() 1(,L$01# G"), (B " :10(1K

    G&; (6*26 4&.9&/5

    [0,2 ,2$ $E$7,0(1 (B " 1$C :10(1 G)$+0*$1, B() ,2$ _(7"E

  • 8/12/2019 Nordstrom Case

    5/6

    ! " # $ &L

    M/7(-&6)

    A2$+$ Q:+,0B07",0(1+ ")$ Q:+, " B$C C"D+ ,2", ,201#+ L$,C$$1 '()*+,)(-+ $-GE(D$$+ "1*-"1"#$-$1, 7"1 L$ L$1$B070"E B() L(,2 +0*$+K 9(C$F$)M C0,2 $F$)D )$7(--$1*",0(1 ,2$)$ 7"1L$7(-$ G)(LE$-+K ]$E(C ")$ +(-$ (B ,2$ G)(LE$-+ ,2", -0#2, ")0+$ C2$1 "7,01# :G(1 ,2$"L(F$ )$7(--$1*",0(1+K

    $->420&&5 /&'2/9*67 8.45& )*-&5

    \ G)(LE$- ,2", ")0+$+ C0,2 ,2$ 0-GE$-$1,",0(1 (B " 1$C ,0-$ +D+,$- 0+ ,2", $-GE(D$$+7(:E* )$7()* B"E+$ ,0-$ C20E$ C()401# (BB ,2$ 7E(74K A20+ 7(:E* 017E:*$ *)(GG01# (BB "10,$- C2072 -"D (1ED ,"4$ " 2"EB 2(:) L:, ,2$ $-GE(D$$ C)0,$+ *(C1 ,2", ,2$ ,"+4 ,((4 "B:EE 2(:) 01+,$"*K 6,$"E01# ,0-$ 0+ (1$ (B ,2$ L0##$+, 7(17$)1+ B() "1D 7(-G"1DM (1$C2072 7"11(, L$ +(EF$* F$)D $"+0EDK

    $->420&&5 7&))*67 '2->4.'&6)

    '()*+,)(-+ -"D 0-G)(F$ ,2$ -()"E$ (B 0,+ $-GE(D$$+ L:, 01 *(01# +( 0, -"D 7":+$$-GE(D$$+ ,( L$7(-$ E"^D "1* 2"F$ 1( *)0F$ ,( "720$F$ ,2$0) 01*0F0*:"E 6!9 #("E+ B() 1(B$") (B G:10+2-$1,K `-GE(D$$+ C0EE Q:+, +(), (B L$7(-$ :+$* ,( Q:+, (1ED *(01# $1(:#2"1* 1(, #(01# (F$) "1* "L(F$ ,( GE$"+$ 7:+,(-$)+K

    J>>25*)*26 )2 (6*26*F.)*26

    \E,2(:#2 -"1D G$(GE$ $1Q(D ,2$ L$1$B0,+ (B 2"F01# " :10(1 )$G)$+$1, ,2$- ,2$)$ ")$-"1D G$(GE$ C2( *( 1(, B$$E ,2$ +"-$ C"DK !$(GE$ +2(:E*1J, 2"F$ ,( L$ B()7$* ,( Q(01" :10(1K A20+ 7(:E* 7":+$ 7)$",$ G)(LE$-+ ,2", 7"1 L$ "F(0*$*K `-GE(D$$+ 7(:E* 72((+$,( Q:+, N:0, () 1$F$) $F$1 L$#01 C()401# B() '()*+,)(-+K

    $+&6 ;2/5& /&>/&5&6).)*26

    A2$ :10(1 G)$+0*$1, 1(C 01 GE"7$ -"D L$ *(01# ,2$ L$+, Q(L 2$ 7"1 B() ,2$ ,0-$ L$01#L:, ,2$)$ ")$ "EC"D+ C()+$ C"D+ (B L$01# )$G)$+$1,$*K A2$ $E$7,0(1 G)(7$++ 7(:E* ,"4$:1C"1,$* ,0-$M ,2$ $E$7,$* G)$+0*$1, 7(:E* (1ED L$ ,2$0) L$7":+$ (B +(-$ +(), (B7(11$7,0(1 "1* 1(, E((401# (:, B() ,2$ #((*C0EE (B ,2$ $1,0)$ :10(1K `0,2$) C"D ,2$)$ 0+

    1$F$) " C"D (B 41(C01# C2( C0EE *( ,2$ L$+, Q(LK

  • 8/12/2019 Nordstrom Case

    6/6

    ! " # $ &N

    B26'4(5*26

    A20+ 7"+$ 0+ B"0)ED 7(-GE07",$* C0,2 -"1D G)(LE$-+ ,2", 7"1 L$ 0*$1,0B0$* "1* GE"1+ 7"1

    L$ G:, 01 "7,0(1 ,( )$+(EF$ ,2$+$ G)(LE$-+K P L$E0$F$ ,2", ,2$ '()*+,)(-+ -(,,( (B (BB$)01# ,2$7:+,(-$) ,2$ L$+, 01 +$)F07$M +$E$7,0(1M N:"E0,DM "1* F"E:$ 0+ " +,)(1# #("E ,2", C(:E* "720$F$ "+:G$)0() L:+01$++ +,)",$#DK A2$ (1ED G)(LE$- 0+ ,2", +(-$C2$)$ "E(1# ,2$ C"D ,2$-"1"#$-$1, (B '()*+,)(-+ B()#(, "L(:, ,2$0) $-GE(D$$+ L$01# ,2$ 4$D G"), (B ,20+ +,)",$#DK!:+201# +"E$+ 7E$)4+ :1,0E ,2$D C$)$ 1( E(1#$) C0EE01# () "LE$ ,( "720$F$ +:72 #("E+ C0,2(:,+"7)0B0701# ,2$0) (C1 ,0-$ "1* -(1$D C"+ 1(, ,2$ #)$",$+, GE"D B() ,2$ -"1"#$-$1, (B'()*+,)(-+K