nora maclaren department of information technology˜rvis.pdf · it support online orakel.uit.no....

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IT services at UiT Nora MacLaren Department of Information Technology

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Page 1: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

IT services at UiT

Nora MacLarenDepartment of Information Technology

Page 2: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Contents

• Orakelet• Starting the semester off right• Student ID card• Accessing services

– Printing/copying– Internet access– Free software

Page 3: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday
Page 4: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Orakelet (IT help desk) orakel.uit.no

Studentweb studweb.uit.no

User account profil.uit.no/user/activate

Fronter fronter.com/uit

Min side (information for students) uit.no/studenter/minside

Student ID on your phone uit.no/studentid

Accessing services from home (VPN) vpn.uit.no

Printing/copying https://safecomweb.uit.no/safecom (activate account)mobilprint.uit.no

Eduroam (wireless network) orakel.uit.no (search for “eduroam”)

Student Residence Network (cabled network)

orakel.uit.no (search for “studentbynett”)

Email mail.uit.no

Free software profil.uit.no

Microsoft Office uit.no/orakel/office365

Microsoft Word tutorials uit.no/orakel/oppgaver

Mazemap (interactive campus map) uit.no/campustromso

Brukernavn
Presentasjonsnotater
Links will be given throughout presentation as well.
Page 5: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

IT support onlineorakel.uit.no

Ask a question by phonePhone number: 776 4454408:00-18:00 (16:00)Monday – Thursday (Friday)

Visit the help desk09:00-18:00 (15:00)Monday – Thursday (Friday)

[email protected]

Orakelet

Page 6: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday
Brukernavn
Presentasjonsnotater
Does your question concern a UiT computer? Include the host name! For Mac: System Preferences – Sharing – Computer name
Page 7: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Need password

Need username

Need activation code

Need username

Need username and activation code

Have to have paid thesemester fee!

What should I do at the start of the semester?

Activate your user account!

https://profil.uit.no/user/activate

Register for exams!

https://studweb.uit.no

Log on to Fronter the next day!

http://fronter.com/uit

Brukernavn
Presentasjonsnotater
International students get username and activation code from International office. Contact Orakelet if there are problems. 20 min after you activate your username you will have access to the following: Wireless network eduroam on campus Wired network in the student dorms Other services will be available the following day: Log on to UiT computers on campus Printing Email Microsoft Office Fronter If you get an error that your account is already activated or you have problems putting in your password, contact Orakelet.
Page 8: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

What does having a UiT username and password get you?

Page 9: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

What are the bonuses of having a user account?

• Free software– Microsoft Office

• Fronter• Printing• Email account at mail.uit.no• Internet access• Digital library services• Access to computer labs

• You become an awesome, UiTstudent

Page 10: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Accessing the wireless network (eduroam)orakel.uit.no (search for «eduroam»)

• There is no limit on how many devices you can connect to eduroam at any given time

• If eduroam covers the area you are in, you have access

• (eduroam is also available at airports, other universities in Norway and abroad, some university colleges, etc)

Brukernavn
Presentasjonsnotater
Available 20 min after activating user account
Page 11: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Accessing the Student Residence Networkorakel.uit.no (search for «studentbynett»)

• Cabled network in the student dorms• Connect up to 10 devices at any given time

Page 12: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Work from home (VPN)vpn.uit.no

• Access IT services from home

Brukernavn
Presentasjonsnotater
For access to university library services you have to be connected to the university network directly or through VPN. Some services only available if you use AnyConnect.
Page 13: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Emailmail.uit.no

• Correspondence from UiT, your teachers, etc will be sent to this address• Address book with UiT students and staff• Class schedule• Reserve group study rooms

– FutureLab

Page 14: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Min sideuit.no/studenter/minside

Brukernavn
Presentasjonsnotater
Lots of good information for students: bus routes, class schedule, cafeteria menu, etc
Page 15: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Hugin UiT student app

• Calendar (with info about courses you are enrolled in)• Messages from Fronter• Your status as a student (which courses you are taking)• 5 most recent emails to your student account

• Download from Google Play or Apple Store

Brukernavn
Presentasjonsnotater
Similar info to Min Side. In app form.
Page 16: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Free software for studentsprofil.uit.no

Brukernavn
Presentasjonsnotater
For personal laptops.
Page 17: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Office 365uit.no/orakel/office365

• Free installation of Microsoft Office for Mac and Windows• Online document storage• Share documents

– Access– Co-authorship

Brukernavn
Presentasjonsnotater
2016 version is available for installation for those who would like to try it
Page 18: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Fronterfronter.com/uit

• Course resources like readings, discussion forums, etc

• Who should you contact when course “rooms” are missing?– Check student web (studweb.uit.no)– Contact your faculty or the student information desk– User support

Brukernavn
Presentasjonsnotater
Fronter is used as a part of courses at UiT. For access to course resources in Fronter you must have: Registered yourself for the semester in student web Activated your IT user account at least one day prior If you are missing rooms, check student web to make sure you are registered for the course Contact your faculty or the student info desk for help 
Page 19: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

What does your ID card get you?

Page 20: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Physical student ID card

• Key card• Printing• Library card

Page 21: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Digital student ID carduit.no/studentid

• Identifies you as a student through an app

• Semester registration receipt

• Student discounts

Brukernavn
Presentasjonsnotater
App Store – Student ID Google Play – Studentbevis
Page 22: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Printing/copying

Printing from a UiT PC• Activate your account at

safecomweb.uit.no/safecom• Print to “pullprint”• Use your student ID to collect the

document from the printer

Printing from laptop, tablet, phone• Upload file to mobilprint.uit.no • Send as attachment to

[email protected]

Brukernavn
Presentasjonsnotater
Benefits of system: less paper waste, more secure.
Page 23: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Smart things to know about(that don’t require a username or ID card)

Page 24: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

What’s happening at UiT?

• Subscribe to announcements from UiT– uit.no/nyheter/rss– Orakelet – IT driftsmeldinger

• Events, buy/sell, etc– tavla.uit.no

Brukernavn
Presentasjonsnotater
Recommend students subscribe to Orakelet – IT driftsmeldinger
Page 25: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Smart tips - MazeMap

Indoor map service Search for room numbers Find your position Generate a path to a room Available for iOS and Android

Brukernavn
Presentasjonsnotater
Use it like Google Maps All rooms on campus are searchable The app finds out where you are and can generate a path from where you are to where you want to go Paths can also be generated between two points
Page 26: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Smart tips – free software courses

• Will be announced by email and on tavla.uit.no

• Photoshop• Endnote• Word

– uit.no/orakel/oppgaver• Excel• And more!

Brukernavn
Presentasjonsnotater
Quotations from students who have taken the Word course: “Why isn’t this course obligatory for new UiT students?” “I would have saved days and weeks writing assignments if I had taken this course earlier during my studies.” “This is the most useful IT course I have EVER taken” Tutorials available online.
Page 27: Nora MacLaren Department of Information Technology˜RVIS.pdf · IT support online orakel.uit.no. Ask a question by phone Phone number: 776 44544. 08:00-18:00 (16:00) Monday – Thursday

Resource center for teaching, learning and technologyresult.uit.no

• Goal to improve pedagogical use of technology at UiT• Free, online course in information literacy

– Mooc.no iKomp