nonprofit tech essentials october 2008. adam king [email protected] tech essentials
TRANSCRIPT
NonprofitTech Essentials
October 2008
Adam Kingadam@npowermichigan
.org
Tech Essentials
NPower’s MissionTo inspire and empower
nonprofits to use technology to better serve their
communities.
NPower Locations
Los AngelesLos Angeles
SeattleSeattlePortlandPortland
DenveDenverr
PhoenixPhoenix
PhiladelphiaPhiladelphia
WashingtonWashington D.C.D.C.CharlotteCharlotte
IndianapoliIndianapoliss
DetroiDetroitt
New New YorkYork
AtlantAtlantaaTexasTexas
NPower Michigan’s Services
•Consulting and Assessments
•IT Project Implementation
•Managed Services
$40 per desktop / $100 per server
• NPower strategy, budgeting and planning• Toll Free 24x7 Help desk• Security (anti-spyware and anti-virus)• Windows Security updates• Remote assistance• Software deployment• System monitoring
http://nptechguide.pbwiki.com/
www.slideshare.net/npowermichigan/
Technology Essentials
TECH ESSENTIALS
$4,520+
TECH ESSENTIALS: Purchasing Guide
1. Computer $1,100.
2. Software 80.
3. Printer 500.
4. Backup 400.
5. DSL 500.
6. Wireless router, firewall and print server
130.
7. Domain email and website 10.
8. Fax 100.
9. Training 200.
10. Smartphone $1,500.
$4,520.
TECH ESSENTIALS: Purchasing Guide
1. Computer Per person (5 years)
2. Software Per person (upgrades vary)
3. Printer Per ten+ users (4 years)
4. Backup drives Per office (3 years)
5. DSL Annually
6. Wireless router, firewall and print server
Per office (3 years)
7. Domain email and website Annually
8. Fax Per office (4 years)
9. Training Per person, annually
10. Smartphone Per person (2 years)
“The average time before a buyer replaces a PC... [is] 41 months for business desktops and almost 5 years for consumer machines.”
October 28, 2002Fortune Magazine
Computer
•Operating System: XP Professional or Vista Business
•Processor: Intel Core 2 Duo or AMD Athlon 64 x2
•Hard Drive: 160 GB to 320 GB (7200 rpm vs. 5400 rpm)
•Memory (RAM): 2 GB minimum
•Optical Drive: CD-RW/DVD drive (DVD+/-RW is best)
•Monitor: 17” LCD
•Warranty: 1 year+
•Surge Protector
•Bluetooth? Wifi?
Computer Processors
The Good
•Intel Core 2 Duo
•AMD Athlon 64 x2
•AMD Turion 64 x2 (moblie)
The Bad
•Intel Pentium D
•Intel Pentium 4
•AMD Athlon 64
The Ugly
•Intel Celeron
•AMD Sempron
•AMD Opteron (mobile)
Avoiding the “Budget” Computer
$308 Microtel
The “budget” computer:
•Slow processor
•“Home” edition
•Not enough memory
•Small hard drive
•No monitor
•CD-RW? DVD Rom?
Desktops vs. Notebooks
$1,000-$1,5001-year warranty5-year life
$1,500-$2,0003-year warranty3-year life
•Processor: Core 2 Duo or Turion 64 x2
•Memory: 1 GB minimum
•Hard Drive: 80 GB (faster speed: 7200 RPM vs. 5400 RPM)
•Screen Size: 12” - 14” - 15” - 17”
•“Business class”
Notebook Necessities
Port Replicator$130 to $200
90 Watt Power Cable$20 to $70
Case$40
Lock$30
Extended Battery$99
Minimize Upgrades
1 2 3 4 5
10-20% of original cost
Minimize Upgrades
Memory
Hard Drive
Source: www.Crucial.com
Source: www.newegg.com
2. Software: $80
www.techsoup.org: Office ($20), Internet Security ($15), Accounting ($45)
Nonprofits are eligible for reduced rates on software:
Retail NP Price
• Microsoft Office Professional 2007
•Norton Antivirus 2008
•Quickbooks Premier * $45$320
$400 $20
$40 $15
www.techsoup.org/stock
Software
Office 2003 Office 2007
Windows XP Professional
Windows Vista Business
Software
Buy vs. Rent Software?
– Install –or- Subscribe– SaaS software as a service– Access web-based program from
any computer– No software or server required– No updates or maintenance
required– Data is backed up and secured
SoftwareBuy vs. Rent
Donor & Constituent Relationship Management (CRM)
Online Database & Financials
Salesforce CRM – www.salesforcefoundation.org Zoho CRM – www.zohocrm.com Sugar CRM – www.sugarcrm.com Convio Common Ground – www.convio.com Donor Perfect – www.donorperfect.com eTapestry – www.etapestry.com Volgistics – www.volgistics.com WildApricot – www.wildapriciot.com Democracy In Action –
www.democracyinaction.org Quickbooks Online – www.intuit.com
www.zoho.com
3. Printer: $500
www.cdw.com (680844) HP LaserJet P2015dn
•Standardize
•Networkable (n)
•Duplex (d)
•Ppm (25)
•Laser vs. Inkjet
Cost Per Page
Laser3-5 cents
Inkjet10-35 cents
Networkedcopier
<2 cents
Colorlaser
7-9 cents
Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspxaccessed on 8/9/2007.
4. Backup: $400
www.newegg.com ($90 each): Western Digital My Passport Essential WDME2500TN 250GB USB 2.0 External Hard Drive
External USB Hard Drives:
Backup
Scary Statistics:– A computer hard drive fails every 15 seconds– Over 2000 laptops are stolen or lost everyday– 1 in 5 computers suffer hard drive failure during
their normal useful life– Eventually, 100% of all hard drives will fail
Source: Realty Times
Backup
NAS – Network Attached Storage:
Synology DS207+ ($329) -- http://www.newegg.com/Product/Product.aspx?Item=N82E16822108011 2 Seagate 320 GB Hard Drives ($60 each) -- http://www.newegg.com/Product/Product.aspx?Item=N82E16822148316
Backup
Online Backup:
http://www.mozypro.com
http://www.jungledisk.com
15¢ per GB
$3.95 + $0.50/GB per month
• JungleDisk.com– Use as a shared network drive– Your files accessible on any computer – $2 per user per month, plus 15 ¢ per GB
(Workgroup Edition)
Online Backup
Less than half the price
of purchasing and
maintaining a file
server…
File Server vs. Online
• Server– Hardware - $2000– Software - $200– Setup - $1000– Backup Media - $300– Total: $3500 every 5
years
• Online File Service– 10 staff ($2 each per
month) - $20– 20 GB data (0.15 per GB,
per month) - $3– $23 per month– $1380 per 5 years
5. DSL or Cable: $500/yr
www.att.com: AT&T Yahoo High Speed Internet Pro Package (1.5Mbps down / 384kbps up, dynamic IP, 1 year)
The Internet
DSL
Mobile Broadband: $100 + $720/year
www.sprint.com: According to the website, EVDO Rev. A supports “average download speeds of 450 – 800 kbps: and average upload speeds of 300 – 400 kbps.”
The Internet
6. Router and Firewall: $130
•Router: share internet connection
•Firewall: protect your network
•Wireless security: WPA2 (WEP not secure)
•802.11n support
NetGear, RangeMax Dual-Band Wireless-N Router with 4-Port Ethernet Switch: $130
• Wireless Routers– 802.11g – “G”- Routers
• 19 – 54 Mb/s speed• 125 feet range
– 802.11n – “N” – Routers• 74 – 300 Mb/s speed• 230 feet range
Wireless
Basic Content
• Organization news
• Program information
• Board and staff list
• Donor list• 990
• Contact us• Directions• Search• FAQs• Document
publishing
Website
Enhanced Content
• Email lists• Online donations• Weblog • Discussion forums• Event calendar• Compliance with web standards /
accessibility
Website
Advanced Content• Event registration• Multiple database
integration (single view of customer)
• Multi-lingual support
Website
www.SiteKreator.com
Web HostingFree web hosting at DreamHost
•http://dreamhost.com/hosting-nonprofit.html
Online Presence
•Blog: Blogger.com
•Pictures: Flickr.com
•Video: YouTube.com
•Social Networking: Facebook.comMySpace.com
FREE
FREE
FREE
FREE
•E-Newsletter: VerticalResponse.com
FREE
It’s NOT all about your site…
Blog
Flickr MySpace
YouTube
Ex: Bloglines.com – Google Reader – NewsGator.com
Blog Reader – RSS Aggregator
Online Donations
NetworkForGood.org’s Basic DonateNow•Register for free
•4.75% fee of online donations
•One-time or reoccurring donations
• Wouldn’t it be nice?– Share calendars– Share contacts– Access ENTIRE mailbox (inbox & all folders) anywhere– Access all your own contacts, calendar, and tasks anywhere– Internal website for announcements, discussion– Share & collaborate on documents online– Organization-wide calendar
Email / File Share / Collaborate
+
Email / File Share / Collaborate
• Option 1: Exchange & Sharepoint
– Need T1 internet: $300 per month minimum
– Need your own server: hardware + labor $3000 every 5 years
– Need large backup hard drives: minimum 2 @ $150 each
– Need separate antivirus protection: $85 dollars @ TechSoup.org
– Maintenance and updates required– Server goes down = email goes
down– Internet connection goes down =
email goes down
• Option 2: Hosted Exchange & Sharepoint
– Basic DSL connection – No server needed– Backed up by Hosted Exchange
provider– Antivirus protection included– Maintenance and updates included– $9 to $12 per month, per user– Makes sense for 25 or fewer staff– Recommended providers:
– Intermedia.net– Sherweb.com
Email: Hosted Exchange
Email & Online Collaboration
• Google Apps for Nonprofits www.google.com/a/npo
– Email with your domain (i.e. [email protected]) – Shared calendars– Organizational calendar– Internal team website– Share and collaborate on documents online (word
processing, spreadsheet, etc)
Email & Online Collaboration
8. Fax: $100
www.cdw.com (739718) HP Fax 1040
www.RapidFax.com
9. Training: $200 per person per class
www.nhgreatlakes.com
Office.Microsoft.com
Basic computer, email, Office suite training
HP.com/go/LearningCenter
10. Smartphone: $300 + $1,200/yr
Why?• Email anywhere• Faster scheduling• Task management (“to dos”)• Address book always available
• Look up information / search• Directions
Smartphone
Reviewing a Tech Purchase
Computer & Hardware Reviews:•Cnet.com – reviews.cnet.com•PC World – pcworld.com
Nonprofit Specific Software Reviews:•Idealware.org
•Donor Management Databases •E-Newsletter tools•Accounting and financial packages•Website building and hosting
Npower Michigan’s Techguidehttp://nptechguide.pbwiki.com
Bonus Tech “Essential”
Resources
Tech “Essential” Resources•MeetingWizard.com
•Send a single meeting request to many people with proposed dates and times•Choose the time that works best for most•Automated email reminders
Tech “Essential” Resources
•Del.icio.us•Shared (“Social”) Bookmarking tool•Sign up for an account and share bookmarks across your organization•http://del.icio.us/NPowerMichigan
• Xobni.com
Tech “Essential” Resources
Adam [email protected]