Non Violent Crisis Intervention A Program Focusing on the

Safe Management of Disruptive and Assaultive

Behavior

Full Training/Adapted From the Crisis Prevention Institute/2013cb/lw/D204/2013

Philosophy and Purpose

Care, Welfare, Safety and Security for you, your

colleagues and our students.

*Test Question

Two Ways a Student can Act Out

*Test Question

Crisis Development Model

1. Anxiety

Crisis Development Staff Attitude

______What causes you anxiety, how abou the person you live with

1.Supportive

Definitions

Crisis Development Model

2. Defensive 2. Directive

Crisis Development Staff Attitude

1. Anxiety 1. Supportive

_______Overwhelmed mom

Definitions

Crisis Development Model

3. Acting Out Person

Crisis Development Staff Attitude

1. Anxiety 1. Supportive2. Defensive 2. Directive

3. Non-Violent Physical Crisis Intervention

_______Pound Teacher/Doorframe

Definitions

*Test Question

Crisis Development Model

4. Tension Reduction

Crisis Development Staff Attitude1. Anxiety 1. Supportive2. Defensive 2. Directive3. Acting Out 3. Nonviolent

Physical Crisis Intervention

4. Therapeutic Rapport

Definitions

Crisis Development Model

1. Anxiety 2. Defensive 3. Acting Out Person

4. Tension Reduction

1. Supportive2. Directive3.Nonviolent Physical Crisis Intervention4. Therapeutic Rapport

*Test Question

Crisis Development Model for Teams Development Model for Teams

Nonverbal Behavior- Proxemics

Anxiety/Support

Nonverbal Behavior-Kinesics

Anxiety/Support

What’s the Non-Verbal Message

Anxiety/Support

What’s the Non-Verbal Message

Anxiety/Support

What’s the Non-Verbal Message

Anxiety/Support

Supportive Stance

Reasons:

Respectful

Non Threatening

Safe

*Test QuestionP. 8

Anxiety/Support

Paraverbal Communication

Tone

Volume

Cadence (rhythm and rate)____________

P. 8

Teacheres act justified, students are offended

Russell

Anxiety/Support

Verbal Escalation Continuum

2.

3.

4.

5. _______Toddler Story

Defensive/Directive

Verbal Escalation Continuum

1. Questioning

3.

4.

5.

Defensive/Directive

Mind the GapDefensive/Directive

Setting Limits

1. Simple & clear

2. Reasonable

3. Enforceable

Defensive/Directive

2. Refusal4

5. 1. Questioning

Verbal Escalation Continuum

Defensive/Directive

2. Refusal

2. Refusal

5. 1. Questioning

3. Release

Defensive/Directive

Verbal Escalation Continuum

2. Release

3. Release

1. Questioning

3. Release

4. Intimidation

Defensive/Directive

Verbal Escalation Continuum

*Test Question

Click Here: Verbal and Non-Verbal Escalation Models

Defensive/Directive

Verbal Intervention

Do’s

Stay Calm

Listen

Be mindful of communication limitations

Don’ts

Over-react

Send threatening messages (walkie talkies)

Communicate threats through setting limits

______p. 10

Empathic ListeningGive undivided attention

Nonjudgmental

Llisten carefully to what the person is saying (focus on feelings, not just facts)

Allow silence for reflection

Use restatement to clarify messages

P 10

Precipitating Factors

____________What’s happening in the lives of kidsP 11

Rational Detachment

________P 11What do you do to stay rationally detached

Intro to Integrated Experience

____________Review pg 7

*Test Question

Fear and Anxiety

p. 11Activity: Rate your fear

UnproductiveFreezing

Overreact physicallyOverreact

PsychologicallyInappropriate

responses

ProductiveIncrease

speed/strengthIncrease reaction

timeIncrease in

sensory awareness

Integrated Experience

Personal Safety Techniques

Strikes and Grabs

Defensive/Directive

Princples of Personal Safety

____________P 12No shame in running

Defensive/Directive

Control Dynamics

____________P. 17

Acting Out Person/Non-Violent Physical Crisis Intervention

Team Intervention

Team vs. Solo

Safer

Professional

LitigationP. 20 *Test Question

Acting Out Person/Non-Violent Physical Crisis Intervention

Team Leader

1. First 1 on scene (pre-designated)

2. Confidence & competence

3. Established rapport with students & staffp. 20

Acting Out Person/Non-Violent Physical Crisis Intervention

Team Leader Duties

Assess

Plan

Direct

Communicate with student

(one staff talking with student)P. 20

Acting Out Person/Non-Violent Physical Crisis Intervention

COPING Model

P. 22

Click Here: Lanyard Sized Coping Models

Tension Reduction/Therapeutic Rapport