non-returners survey results statewide report march 2016 ... · fin aid acp review pending 16 good...

Non-Returners Survey ResultsStatewide Report

March 2016Prepared by: Office of Institutional Research

This survey was administered to students who were enrolled as of fall 2015 (End of Term) butdid return in the spring 2016 term as of January 27, 2016 (Census Day). Students with a SAPstatus in one of the termination categories were excluded since the College did not expectthem to return. The survey was in the field between February 3, 2016 and February 22, 2016.Of the 14,266 non-returners students who were invited to participate in this survey, 1,381completed the survey (for a response rate of about 10 percent).

Below are a few highlights:

The top five reasons for leaving Ivy Tech Community College were:

Planning to take the semester off (45 percent)Leaving for personal reasons (e.g., not motivated, felt overwhelmed, just couldn'thandle college, got married) (34 percent)Transferring to another institution (33 percent)Achieving their educational objective (30 percent)Other reasons (30 percent)

About 91 percent of survey respondents rated their Ivy Tech education and training asbeing good or better.

Survey respondents were asked to provide their opinion on various support services thatcould have helped them stay enrolled. Most of them were concentrated in three mainareas:

Ease of access to find answers to their questionsBetter communication with their academic and faculty advisors, instructors andstaff in the financial aid officeMore course options during evenings and weekends

When asked about their preferred days and times at which they would like their class tomeet, a higher proportion of survey respondents selected Monday thru Friday from 10am-12 pm and 6-8 pm and the 10 am-12pm time slot on Saturday and Sunday.

Even though they left Ivy Tech Community College, a number of students still hadpositive feelings toward the College.

More than half (55 percent) of the survey respondents reported that they wouldtake classes at Ivy Tech Community College in the future.About 81 percent of survey respondents indicated they would recommend IvyTech Community College to a family member, friend or colleague.

IR #16023 Spring 2016 Non-Returners Survey Results 1

Value Percent Count Percent

1 No 910 66.3%

2 Yes 463 33.7%

- Total 1373 100.0%

I plan to re-enroll for classes starting later on this semester.


Value Percent Count Percent

5 Excellent 186 22.1%

4 Very Good 262 31.2%

3 Good 320 38.0%

3 Fair 320 38.0%

1 Poor 73 8.7%

- Don't know/Unsure 0 0.0%

- Total 1161 138.0%

Overall, how would you rate the education and training you received at Ivy Tech?


Check all of the issues below that contributed to your decision to stop taking classes at Ivy Tech.


1 2 3 4 5 6 7 8

I planned totake thissemesteroff

Transferred toanothercollege oruniversity fromIvy Tech

Myfinancialaidpackagewas notready priorto the startof the term

Unable topay/didn'treceiveenoughfinancial aid

I did notknowhow toregisterforclasses

Classeswere notoffered at atime that fitmyschedule

I was notofferedcourses Iwasinterested in

Availability ofa betterpaying job

76 123 10 51 0 22 11 22

93 33 9 20 5 32 18 19

56 13 8 15 2 18 12 17

20 11 5 11 2 11 8 13

12 7 5 3 4 8 7 6

5 2 3 4 2 6 4 6

1 4 0 3 2 1 1 2

1 0 1 1 0 1 1 0

1 0 0 0 0 1 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

265 193 41 108 17 100 62 85

2 2 3 2 4 3 3 3

#

Answer

Responses

Mean

Please rank the different aspect of your experiences that contributed to your decision to leave Ivy Tech (from 1:MOST IMPORTANT reason for leaving, 2: SECOND MOST IMPORTANT reason for leaving, etc.)


9 10 11 12 13 14 15 16

Ivy Techclasseswere toodifficult

Ivy Techclasses didnotchallengeme enough

Achieved myeducationalobjective(s)

Personalreasons (e.g.,not motivated,feltoverwhelmed,just couldn'thandle college,got married)

Healthreasons(e.g., hada baby,was ill,familymemberwas ill,mentalillness)

I had a badcustomerserviceexperience(e.g., couldnot get myquestionsanswered,could not gettheassistance Ineeded tosucceed)

I couldnotbalancework andschool

I could notconnect withmyinstructor(s)

7 12 87 59 64 42 25 13

6 13 52 75 24 37 31 27

4 7 20 30 11 25 29 18

5 8 10 24 3 18 10 11

4 5 4 6 4 6 8 3

1 2 2 3 1 2 4 5

0 1 2 0 0 1 0 3

1 0 0 2 0 0 0 1

0 1 0 0 0 0 0 1

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0

28 49 177 199 107 131 107 82

3 3 2 2 2 2 3 3

#

Answer

Responses

Mean



17 18 19 20 21

I never hadadvising

I struggled inMath

I relocated toanother city/state

The classes Ineeded wereoffered onlineONLY

Other Total

4 7 22 2 76 735

9 9 5 7 14 538

17 12 9 6 17 346

8 12 3 6 14 213

4 5 2 2 6 111

1 4 0 0 1 58

3 1 0 2 1 28

1 1 0 1 1 13

0 0 0 0 2 6

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

0 0 0 0 0 0

47 51 41 26 132 -

3 3 2 3 2 -

#

Answer

Responses

Mean



Please rate the following support systems on how you think they may have helped you stay enrolled at Ivy Tech?


Minimum Maximum Mean Variance Std. Dev. Respondents

Monday 1 6 3 2 2 547

Tuesday 1 6 4 2 2 543

Wednesday 1 6 3 2 2 538

Thursday 1 6 4 2 2 547

Friday 1 6 3 2 2 464

Saturday 1 6 3 3 2 280

Sunday 1 6 3 3 2 211

In general, I prefer my classes meet during the following times: (select all that apply)


Click to write the question text


Count

A-Northwest 132

B-North Central 86

C-Northeast 125

D-Lafayette 89

E-Kokomo 41

F-East Central 98

G-Wabash Valley 38

H-Central Indiana 448

I-Richmond 33

J-Columbus 41

K-Southeast 24

L-Southwest 63

M-Sellersburg 76

N-Bloomington 85

Y-Distance Apprenticeship 1

Embedded Data Field: StudentRegionDesc


Count

Continuing Students 1025

First-Time Freshmen 243

Transfer 112

Embedded Data Field: RegType


Count

Business and Public Service 332

Health Science 342

Other 14

Technology 138

University and Transfer 554

Embedded Data Field: Division


Count

AA 22

AAS 697

AFA 1

AGS 254

AS 306

CT 36

TC 64

Embedded Data Field: Degree


Count

International 24

Non-resident 17

Out-of-State Fees Waived 29

Reciprocity Agreement 19

Resident 1291

Embedded Data Field: ResidencyDescription


Count

Female 796

Male 567

Not Reported 17

Embedded Data Field: Gender


Count

15 -19 195

20 - 24 388

25 - 29 204

30 - 34 147

35 - 39 113

40 - 49 197

50 - 59 104

60 & Older 32

Embedded Data Field: AgeRange


Count

Full Time 340

Part Time 1040

Embedded Data Field: FTPT


Count

N 685

Y 695

Embedded Data Field: PellEligibleInd


Count

Acad ACP Review Pending 39

Fin Aid ACP Review Pending 16

Good Standing 689

Good Standing, formerly on Warning, Termination orProbation 34

Missing Grade, See Instructor 36

No SAP Calculated 22

Subsequent Degree Review 14

Warning, Completion Rate 91

Warning, GPA 42

Warning, GPA and Completion 155

Warning, Maximum Timeframe 242

Embedded Data Field: CombinedSAPDesc


Count

First Generation 411

Not First Generation 554

Not Reported 415

Embedded Data Field: FirstGenerationStatus


Count

IVYT Taken 209

No IVYT Taken 1171

Embedded Data Field: IVYT


non-returners survey results statewide report march 2016 ... · fin aid acp review pending 16 good...

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