noelle la charite - building voice experiences

14
BUILDING VOICE EXPERIENCES Be ready for your customers whenever they Ask for you

Upload: serverlessconf

Post on 16-Apr-2017

410 views

Category:

Internet


2 download

TRANSCRIPT

Page 1: Noelle La Charite - Building Voice Experiences

B U I L D I N G V O I C E E X P E R I E N C E SBe ready for your customers whenever they Ask for you

Page 2: Noelle La Charite - Building Voice Experiences

Alexa-Enabled Apps- Building Voice Experiences for Your Applications

NOELLE LACHARITESolutions Architect and Evangelist, ALEXA AND ECHO

@[email protected]

Page 3: Noelle La Charite - Building Voice Experiences

V O I C E W I L L B E E V E R Y W H E R E

Page 4: Noelle La Charite - Building Voice Experiences

The Internet of Things is emerging as the third wave in the life-cycle of the Internet. Its growth is enabling new and expanded businesses while also powering revenue generation, productivity and cost savings and consumer engagement.

‘11 ‘19‘15

OVER 60 MM CARSConnected Car Penetration

2020 Projections

Source: IDC Goldman Sachs Investment Research

45 MM HOMESConnected Home Install Base

2017 Projections driving over $12 BN in Revenue/Year

Source: Berg Insight

$20 BN/YEARWearable Market Revenue Generation

2017 ProjectionsSource: IDC Goldman Sachs

Investment ResearchSource: Gartner; Goldman Sachs

Investment Research

28 BILLION “THINGS” BY 2019

ENABLING THE FUTURE

Page 5: Noelle La Charite - Building Voice Experiences

I N T R O D U C I N GA L E X A

Page 6: Noelle La Charite - Building Voice Experiences

WealsorecentlylaunchedFireTVwithAlexaintegrateddirectlyintothedevice.

Simplifyingeverydayactionswithvoiceonnewandfamiliardevices.

& FIRE TVMEET ECHO

The First AlexaEndpoints

TheEchoisthefirstandbest-knownendpointoftheAlexaEcosystem…TheEchowasbuilttomakelifeeasierandmoreenjoyable.

Page 7: Noelle La Charite - Building Voice Experiences

B U I L D I N G A N E C O S Y S T E M F O R A L E X A

Page 8: Noelle La Charite - Building Voice Experiences

Create Great Content: ASK is how you connect

to your consumer

THE ALEXA ECOSYSTEMSupported by two powerful frameworks

ALEXAVOIC E

SER VIC E

Unparalleled Distribution: AVS allows your content

to be everywhereLives In The Cloud

Automated Speech Recognition (ASR)

Natural Language Understanding (NLU)

Always Learning

ALEXASKILLS

KIT

Page 9: Noelle La Charite - Building Voice Experiences

UNDER THE HOOD OF ASKA closer look at how the Alexa Skills Kit process a request and returns an appropriate response

You Pass Back a Textual or Audio Response

You Pass Back a Graphical Response

Alexa Converts Text-to-Speech (TTS) & Renders Graphical

Component

Respond to Intent through Text & Visual

Alexa sends Customer Intent to Your Service

Your ServiceprocessesRequest

User Makes a Request

Audio Stream issent up to Alexa Alexa Identifies Skill & Recognizes Intent

Through ASR & NLU

Page 10: Noelle La Charite - Building Voice Experiences

The Alexa Platform

Page 11: Noelle La Charite - Building Voice Experiences

Refrigerator

Alarm Clock

Echo

Tablet

Wireless Speakers

E-Reader

Laptop

Camera

Lightbulb

VR Headset

Headphones Toaster

Phone

Television

Fitness band

Car

11

Watch

“Alexa…”

POINTS OF ACCESS

Page 12: Noelle La Charite - Building Voice Experiences

Build Skills, Get a DeviceBuilding a How-to Skillhttp://bit.ly/howtoskill

How to Build a Fact Skillhttp://bit.ly/factskill

How to build a Trivia Skillhttp://bit.ly/alexatrivia

Echo

Page 13: Noelle La Charite - Building Voice Experiences

Connect with us!https://www.facebook.com/alexadevs

@AlexaDevs

http://bit.ly/alexaforums

Page 14: Noelle La Charite - Building Voice Experiences

T h a n kY O U