Maxtor Europe - Retail Page 1

C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™

No Quibble Service• All Maxtor products are backed by the No

Quibble service policy, the benchmark for service and support in the industry.

• No Quibble includes:– 48-hour advanced replacement.

– MaxFaxTM

24 hour automated technical support.

– Phone technicians available Mon - Fri. – Maxtor’s commitment to total customer

satisfaction.

MAXTOR service

Maxtor Europe - Retail Page 2

C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™

No Quibble Service

• Replacement defective drive :- The end-user returns his drive directly to Maxtor- We ship a replacement drive

• Advance replacement program :- The end-user give his credit card number- We send the replacement drive- We credit the credit card if he does not return

the defective drive

MAXTOR service

Maxtor Europe - Retail Page 3

C R E A T I V E S O L U T I O N S F O R I N F O R M A T I O N S T O R A G E ™

No Quibble Service

MAXTOR service

• Contacting MAXTOR’s customer support center :

- Phone : 00 353 1 20411111- Fax : 00 353-1-2864577- Internet : Eurotech_assistance@maxtor.com

• MaxFAx Service 24h/24h :

-Phone : 00 353 1 204 11 22