Trade Lane Expertise

Discover how DHL Express serves this uniquely innovative region with speed and efficiency.

NO ONE KNOWSASIA PACIFIC LIKE WE DO.

DHL Express was the first express delivery company in many of the countries that make up the Asia Pacific region and has been serving this fast growing area since 1971. Today, long standing presence and knowledge of local Customs procedures make shipping to and from the Asia Pacific region simple. By continually making investments in its facilities and optimizing network flight routes, DHL continues to keep your business on the move in one of the most important regions of the business world.

SPEED WITH NO LIMITS

• Import: A variety of import services include 1 day deliveryfrom key markets in the Asia Pacific Region (such as China,Japan, South Korea, Taiwan and more) to many U.S. cities

• Export: Exporting services include 2 to 3 day delivery tokey markets in the Asia Pacific Region from major U.S. cities,including Chicago, Los Angeles, Miami and New York

• An around-the-world flight connects key locations in the AsiaPacific region to the DHL Gateway in Los Angeles for fast andreliable service to the western United States. Shipments thenconnect to our Americas Hub in Cincinnati (CVG) to ensurequick delivery to the rest of the United States

• A Boeing 767-300 freighter, operated by DHL partner airlinePolar Air Cargo Worldwide, links China, Japan and SouthKorea with CVG. This flight strengthens connectivity with theAsia Pacific region and improves transit times by up to one dayfor shipments to and from the U.S., Canada and Latin America

• In Hong Kong, Japan, Malaysia, the Philippines and Singapore,DHL is able to control the complexity of the Customs clearanceprocesses “in-house” instead of contracting a third party.Local DHL experts allow for more control of the Customsprocess resulting in faster clearance times to the importanttrade destinations

AWARD-WINNING RELIABILITY

• For the sixth year in a row, DHL Express Asia was honoredwith the Gold Award in the ‘Airfreight/Courier Service’ category at the Reader’s Digest Trusted Brands Awards 2014.DHL also secured Gold awards for Hong Kong, Philippines,Singapore and Taiwan

• DHL Express won the 2013 Best Express Logistics Provideraward at the Asian Manufacturing Awards (AMA)

• In 2014, DHL brought in top honors at the Annual StevieAwards for Sales & Customer Service – winning 17 awardsthroughout its Americas Region including three bronze awardsfor Customer Service excellence in the U.S. and the most awardsoverall to DHL Globally

• In 2014, DHL was ranked for the first time on the U.S.Environmental Protection Agency’s list of the NationalTop 100 users of green electric power

• Inbound Logistics magazine selected DHL as a Green SupplyChain Partner for 2014, making it one of the 75 leadingcompanies their readers can turn to when seeking green supplychain management and logistics partners

• In 2013, DHL was voted #1 in its industry by FORTUNEMagazine’s list of World’s Most Admired Companies

Welcome to Asia Pacific*

SECURITY + CONVENIENCE = PEACE OF MIND

• DHL has more facilities with Transported Asset ProtectionAssociation (TAPA) certification than any other carrier. TAPAcertification is awarded to those who comply with the highestsecurity standards. More than 250 DHL Express facilitiesaround the globe have received TAPA certification, includingall key North American hubs and gateways and 89 facilities inthe Asia Pacific region

• DHL Express Quality Control Centers (QCC) located inCincinnati, East Midlands, Leipzig and Singapore support localQCC teams in the Asia Pacific region as they monitor shipmentsto and from the United States on a real-time 24/7 basis

• Using cutting-edge technology, the QCC Centers across AsiaPacific – including Cambodia, China, Hong Kong, India,Indonesia, Japan, Laos, Malaysia, New Zealand & PacificIslands, Pakistan, Philippines, Republic of Korea, Singapore,Sri Lanka, Taiwan, Thailand, Vietnam – proactively manageshipments from origin to destination, taking decisive actionwhen necessary to ensure fast and secure delivery

• Since 2003, DHL Express U.S. has been a member of theCustoms-Trade Partnership Against Terrorism (C-TPAT),a voluntary initiative to improve international supply chainsecurity. DHL is also a part of the Certified Cargo ScreeningProgram (CCSP), a Transportation Security Administrationendorsed program that enables cargo to be pre-screened.Both programs actively contribute to the security of U.S.borders and facilitate international trade

• All U.S. Gateways and Service Center locations are equippedwith Closed Circuit Television (CCTV) camera systems thatconstantly monitor your shipments

THE DHL DIFFERENCE: WHY WE’RE YOUR SPECIALISTS IN ASIA PACIFIC

• In August 2014, DHL Express Japan began a $90 millionimprovement project at the DHL Express Tokyo Gateway.Scheduled for completion in 2016, the construction of this161,000 square foot gateway will be outfitted with a fully-automated materials handling system to reduce processingtime and provide greater efficiency

• DHL launched an intra-Asia flight in November 2014,connecting Thailand, Vietnam and Hong Kong five timesa week. The industry-first flight improves transit time forintra-Asia shipments to and from Hanoi to one day andprovides the earliest arrival and latest departure times

• DHL Express has a robust air network that includes 20dedicated aircraft and regional partner airlines – Air HongKong, Blue Dart Aviation, Polar Air Cargo and TasmanianCargo Airlines – that combine to provide over 760 daily flightsto and from the Asia Pacific region

• DHL invested $175 million to open a North Asia Hub at theShanghai Pudong International Airport in 2012. This state-of-the-art facility is equipped with the latest technologies and sorts20,000 parcels and 20,000 documents per hour

• DHL Express U.S. has served the U.S. since 1969 andcurrently has more than 6,000 employees, 2,500 vehicles, twostrategically-located hubs, three gateways and 89 service centers,all focused on supporting international delivery excellence

• Since 2009, DHL Express has invested over $125 million inthe U.S. Hub in Cincinnati (CVG) to create a state-of-the-artfacility, equipped with the latest technologies and increasedefficiencies. These enhancements enable DHL to provide U.S.customers shipping to and from the Asia Pacific region withthe highest level of service and reliability

» As of October 2013, several countries in theAsia Pacific region are working with countriesin North and Latin Ameria to form a new FreeTrade Agreement called the “Trans-PacificPartnership”(TPP)

» According to an analysis supported by thePeterson Institute, a Trans Pacific Partnership (TPP)agreement will provide an estimated $77 billionper year in income benefits to the United States

» Originally formed to discuss trade and economicissues, the Asia-Pacific Economic Cooperation(APEC) now has 21 members working towardssustainable economic growth and prosperity in theAsia Pacific region

Asia Pacific Trade Lane Facts*

*Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac)

* The countries considered in this brochure include: China, Hong Kong, India, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan and Thailand

*Transit times may vary by shipment type, origin and destination postal (zip) codes, commodity type, weekday shipped, pick-up time, shipment size and/or weight. Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac)

DHL Express keeps your business moving in this complex and dynamic region by covering all seven time zones, and the 42 countries and territories in Asia Pacific region.

Sydney/SYDAucklan/AKL

Melbourne/MEL

Incheon/ICN

Beijing/PEK

Taipei/TPE

Manila/MNL

Jakarta/CGK

Ho Chi Minh City/SGN

Super HubHub/Gateway

Bangkok/BKK

Penang/PEN

Balikpapan/BPN

Narita/NRT

Leipzig/LEJ Nagoya/NGO

Shanghai/PVG

Hong Kong/HKG

Changi/SIN

New Delhi/DEL

Bangalore/BLR

Manama/BAH

Anchorage/ANC

Los Angeles/LAX

Cincinnati/CVG

U.S. – Asia Pacific Air Network Map

Note: Routes are subject to change.

CHINA

Transit Times*

China – U.S. Transit Days

Guangzhou/Hangzhou/Shanghai/ Shenzhen to Chicago/Los Angeles/Miami/New York

1

Beijing to Chicago/Los Angeles/Miami/New York 2

U.S. – China Transit Days

Chicago/Los Angeles/Miami/ New York to Beijing/Shanghai 3

Chicago/Los Angeles/Miami/ New York to Guangzhou/Hangzhou/Shenzhen

4

DHL Express has dedicated flights that help enhance trade between the U.S. and China. DHL combines fast and reliable delivery combined with unrivaled shipment security, to keep your company on track in China.

• In 1986 DHL Express became the firstglobal express delivery carrier in China.Today, there are nine gateways, 115service centers, over 6,000 employeesand more than 1,700 vehicles thatenable quick and secure deliveriesacross the country

• DHL Express has dedicated flights thatenhance trade between the U.S. andChina, including 777F freighters thatallow for non-stop flights withexpanded capacity for faster andmore efficent deliveries

• DHL Express has the largest air expressnetwork in China, with a service areafootprint that covers 95% ofChina’s population

• DHL invested over $175 million tocreate a state-of-the-art hub in Shanghaifor faster service to the U.S. and Europe

INDIA JAPAN

*Transit times may vary by shipment type, origin and destination postal (zip) codes, commodity type, weekday shipped, pick-up time, shipment size and/or weight. Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac)

Transit Times*

India – U.S. Transit Days

Chennai/Kolkata/Mumbai/ New Delhi to Chicago/Los Angeles/Miami/New York

2

U.S. – India Transit Days

Chicago/Los Angeles/Miami/ New York to Chennai/Kolkata/ New Delhi/Mumbai

3

Transit Times*

Japan – U.S. Transit Days

Fukuoka/Nagoya/Osaka/Tokyo/Yokohama to Chicago/ Los Angeles/Miami/New York

1

U.S. – Japan Transit Days

Chicago/Los Angeles/Miami/ New York to Tokyo/Yokohama 2

Chicago/Los Angeles/Miami/ New York to Nagoya/Osaka 3

Chicago/Los Angeles/Miami/ New York to Fukuoka 4

HONG KONG

Transit Times*

Hong Kong – U.S. Transit Days

Hong Kong/Kowloon/Tsuen Wan to Chicago/Los Angeles/ Miami/ New York

1

U.S. – Hong Kong Transit Days

Los Angeles/New York to Hong Kong/Kowloon/ Tsuen Wan 2

Chicago/Miami to Hong Kong/Kowloon/ Tsuen Wan 3

As the first international express shipping player in India, DHL Express understands how to meet your shipping needs with ease. When it comes to speed, reliability and security, DHL keeps your business moving in one of the world’s largest and fastest growing economies.

• DHL Express India has four gateways,11 service centers, 1,600 employees and460 vehicles that enable quick andsecure deliveries across the country

• Through the retail partnership withBlue Dart Express, DHL offers a moreextensive reach in India than any otherexpress carrier. Approximately 450DHL Blue Dart outlets cover 27,000destinations across the country

• A 777F flight to Bangalore helpsstrengthen the DHL U.S.-Indiaconnection and provides U.S.customers enhanced delivery serviceto and from India

• DHL offers dedicated air freighterflights 15 times a week, routedthrough the DHL Leipzig Hub, toensure increased connectivity andfaster transit times

Hong Kong has been a part of the DHL Express network since 1972. The DHL Express Asia Pacific Hub is located in Hong Kong and has direct connections to Cincinnati, Los Angeles, Leipzig and more. No matter what your business needs are, DHL helps make this financial center of the Asia Pacific region easy to reach.

• The first express delivery company inHong Kong, DHL Express operatestoday with one hub and 17 servicecenters with over 2,000 employeesand more than 220 vehicles

• DHL Express was the first in theindustry to provide an around-the-world flight that connects Hong Kong,Los Angeles and Leipzig, reducingtransit times by up to a full day. Theseflights provide one-day express deliveryservice with key trade lanes betweenAsia and Western U.S. and Canada

• In a partnership with Southern Air,additional 777F freighters connect HongKong to the DHL Express hub inCincinnati (CVG) to Bahrain and thenback to Hong Kong for faster servicebetween these key trade lanes

• DHL Express Hong Kong is TAPAand ISO 9001:2008 certified

In 1972, DHL Express became the first international air express company to serve this global powerhouse. Today, we operate the industry’s largest infrastructure in Japan and with daily non-stop flights between the DHL Hub in Nagoya and the DHL Americas Hub in Cincinnati (CVG), we are able to fulfill even your most challenging shipping needs.

• DHL Express Japan operates threegateways, 30 service centers with 1,800employees and 710 vehicles that enablequick and secure deliveries acrossthe country

• As the only express provider to havethree gateways in Japan (Narita, Chubuand Kansai) and the only company withan airfreight network based at theairport in Nagoya, DHL Express Japanis able to ensure timely performanceacross every major business districtthroughout the country

• At 200,000 square feet, the DHL ExpressTokyo hub and distribution center isone of the largest ground facilitiesin the Asia Pacific region

As a member of the World Trade Organization and other trade groups, the Philippines is destined to become a larger player in the Asia Pacific region. Goldman Sachs claims that by 2050, it will be “one of the top 14 economies in the world.” As the first express delivery company in the country, DHL Express can help your business succeed in this up and coming country, in part due to our long standing relationships and experience with local Customs agencies.

• DHL Express was the first internationalexpress company offer service in thePhilippines in 1971

• Today, DHL Philippines has twogateways, eight service centers, morethan 450 employees and over 120vehicles that enable fast and securedeliveries across the country

• For added security, DHL ExpressPhilippines has installed over 60 ClosedCircuit TV Cameras at the NinoyAquino International Airport in Manila

• The DHL Express facilities in thePhilippines are ISO 9001:2008 certified

PHILIPPINES SINGAPOREMALAYSIA

Since Malaysia turned its focus from utilizing raw materials to entering the business world of finance, high technology and biotechnology, the country has become a rising economic power in the Asia Pacific region. DHL Express was the first international air express company to set up operations in Malaysia in 1973. With our experience in local and regional markets, you can expect the highest level of quality and service to move shipments quickly and efficiently.

• DHL Express Malaysia operates onehub, six gateways, 20 service centers,nearly 520 employees and 156 vehiclesthat enable fast and secure deliveriesacross the country

• DHL has the largest and most advancedgateway facilities among the air expressdelivery companies in the country,allowing shipments to move quicklyand efficiently

• DHL operates its own bondedwarehouse with approximately 90%of DHL shipments to Malaysia clearedon arrival

*Transit times may vary by shipment type, origin and destination postal (zip) codes, commodity type, weekday shipped, pick-up time, shipment size and/or weight. Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac)

Transit Times*

Malaysia – U.S. Transit Days

Kuala Lumpur/ Petaling Jaya to Los Angeles 1

Johor Bahru to Chicago/ Los Angeles/Miami/New York 2

Kuala Lumpur/ Petaling Jaya to Chicago/Miami/New York 3

U.S. – Malaysia Transit Days

Chicago/Los Angeles/Miami/ New York to Johor Bahru/Kuala Lumpur/Petaling Jaya

3

Transit Times*

Philippines – U.S. Transit Days

Caloocan/Las Pinas to Los Angeles/New York 1

Manila to Los Angeles 1

Manila to New York 2

Caloocan/Las Pinas/Manila to Chicago/Miami 3

U.S. – Philippines Transit Days

Chicago/Los Angeles/Miami/ New York to Caloocan/ Las Pinas/Manila

3

Transit Times*

Singapore – U.S. Transit Days

Los Angeles/New York to Singapore 1

Chicago/Miami to Singapore 2

U.S. – Singapore Transit Days

Chicago/Los Angeles/Miami/ New York to Singapore 3

Singapore has become one of the world’s most prosperous countries with strong international trading links and a Gross domestic product (GDP) that rivals even some of top earning countries in Europe. DHL Express has been serving this economic powerhouse since 1973 and today the country hosts an important hub that serves many parts of the Asia Pacific region.

• In July 2012, DHL invested $175million to open a North Asia Hub at theShanghai Pudong International Airport.The DHL Singapore Hub connects withthis hub and the two other DHL Expresshubs in Asia Pacific – Hong Kong andBangkok – to create an unrivaledmulti-hub Asian network that linksover 70 DHL Express Gateways locatedthroughout the region

• Singapore has one of the key QCCCenters for DHL Express. Working withthe similar centers in Berlin, Cincinnatiand Leipzig - DHL is able to monitorshipments around the globe on areal-time 24/7 basis and proactivelymanage shipments from origin todestination to ensure fast andsecure delivery

TAIWANSOUTH KOREA THAILAND

South Korea has demonstrated incredible growth over the past four decades and today, the economy ranks 12th in the world. The U.S. is one of South Korea’s largest trade partners and with the 2012 ratification of the U.S.-South Korea Free Trade Agreement (FTA), growth will continue to soar. As the first international express provider to serve South Korea, DHL Express assures you the most local market experience, along with long-standing local Customs relationships to help your company stay ahead of the competition.

• Since 1977, DHL Express has beenoffering fast, reliable service in SouthKorea. Today, there is one gateway, 22service centers and 1,200 employees thatenable quick and secure deliveries acrossthe country

• Early inbound flights into South Koreaenable morning deliveries before allother express carriers

• As a result of our partnership with PolarAir Cargo, DHL Express offers enhancedconnectivity for both imports andexports between the U.S. andSouth Korea

*Transit times may vary by shipment type, origin and destination postal (zip) codes, commodity type, weekday shipped, pick-up time, shipment size and/or weight. Sources: U.S. Department of State, 2014; The White House (www.whitehouse.gov); Office of the U.S. Trade Representative (www.ustr.gov), 2014 ; Central Intelligence Agency (www.cia.gov); World Bank Group, 2014 (www.worldbank.org/lac)

Transit Times*

South Korea – U.S. Transit Days

Busan/Seoul to Chicago/ Los Angeles/Miami/New York 1

U.S. – South Korea Transit Days

Chicago/Los Angeles/Miami/ New York to Seoul 2

Chicago/Los Angeles/Miami/ New Yorki to Busan 3

Transit Times*

Thailand – U.S. Transit Days

Bangkok/Nonthaburi/Samutprakan to Los Angeles

1

Bangkok/Nonthaburi/Samutprakan to Chicago/Miami/New York

2

U.S. – Thailand Transit Days

Chicago/Los Angeles/Miami/ New York to Bangkok/ Nonthaburi/Samutprakan

3

Transit Times (Days)*

Taiwan – U.S. Transit Days

Taipei to Chicago/Los Angeles/Miami/New York 1

U.S. – Taiwan Transit Days

Chicago/Los Angeles/Miami/ New York to Taipei 3

As the first international express company to serve Taiwan, DHL Express assures you the most local market experience and maintains long-standing local Customs relationships to help your business make the most of all the opportunities ahead.

• Since 1973, DHL Express has beenoffering fast, reliable service in Taiwan.Today, there is one gateway, 10 servicecenters, over 900 employees and morethan 310 vehicles for fast and securedeliveries across the country

• DHL invested over $6 million in theTaipei Gateway to increase efficiencies,double the loading and unloading docksas well as enhance security with newX-ray machines for larger shipments

• A Boeing 767-300F operated by DHLpartner Polar Air Cargo Worldwidelinks Taiwan with the DHL U.S. Hub inCincinnati. This flight improves transittimes by up to one day for shipments toand from the U.S., Canada and LatinAmerica and allows for later pick-uptimes in Taiwan by up to four hours forU.S.-bound shipments

Thailand has achieved steady growth over the past few years with imports estimated at $219 billion and exports totaling around $225 billion (in 2013). U.S. businesses have been relying on DHL Express for fast and secure delivery since 1973 and today, we continue to provide the quality service needed to succeed in this unique market.

• DHL Express Thailand has one hub,one gateway and 38 service centers,with more than 800 employees and over180 vehicles that enable fast and securedeliveries across the country

• DHL Express Thailand hasreceived both ISO 9001:2008 andTAPA certifications

• The DHL Express Bangkok Hub is oneof four main Asia Pacific regional hubsfor DHL that provides quick and secureservice throughout the region

• The Bangkok Hub also connects DHLThailand to the around-the-world-flightfrom Hong Kong to Los Angeles andLeipzig for a next-day connection withthe Western U.S. and Canada

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