nj transit

11
Katrina Bekessy, Danny Chang, Amber Krishan, Conway Liao NJ Transit

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Preliminary research.

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Page 1: Nj Transit

Katrina Bekessy, Danny Chang, Amber Krishan, Conway Liao

NJ Transit

Page 2: Nj Transit

Overview

Links New Jersey, New York and Philadelphia 

Serves 223 million passenger trips each year.  

Our focus: Northeast Corridor and North Jersey Coast LineNortheast Corridor serves 53,798 daily passengers, owned by Amtrak, busiest rail lineNorth Jersey Coast LIne serves 17,862 daily passengers, partially owned by AmtrakThe Newark Division (includes the Northeast Corridor, North Jersey Coast, and Raritan Valley lines operating to and from Newark Penn Station, Hoboken Terminal, and Penn Station New York).

 Other lines: Morris & Essex and Montclair Boonton

Page 3: Nj Transit

Look at NJ Transit from a general 360-degree view to identify all the layers, define key issues or problems, and decide on a specific segment that we will continue to research in detail moving forward

 Interview some NJ transit riders on & off campus to get a general idea about how the system works and their personal experience with NJ transit.

This week's goal

Page 4: Nj Transit

Who is going where?  &How does the NJ Transit system help or hinder them?

Information dissemination between NJ Transit and passengers commutersAttitudes and experiences of the commuter

 Demographics of areas/cities in which the transit system runs through

 Opportunities for growth and improvements

    

Questions

Page 5: Nj Transit

Field Study

The field study was conducted at Penn Station 33rd street to get an early impression of the following...

Traffic flows and space occupation 

Amenities 

Commuter Experience 

Opportunities for growth and improvements    

Page 6: Nj Transit

Website

Information Dissemination

TicketsRoute Maps

Train Schedules

Information KiosksOther Commuters

Page 7: Nj Transit

Attitudes/Experiences of passengers

The commuter experience is adversely affected by...Poor decision supportConfusing information/lack of information when neededDissemination mechanismsLack of amenities

Page 9: Nj Transit

The demographic study is focussed towards understanding the following...

Commuters travelling by NJ Transitdifferences between commuters from different areaspopulation types within connected areas 

 Newark is the largest city in New Jersey, and the county seat of Essex County. As of the 2006 census population estimate is 281,402

Demographic Study

Page 10: Nj Transit

User centered information channels 

Provision of essential amenities 

Development of relevant services 

Optimum utilization of current infrastructure    

Opportunities for growth

Page 11: Nj Transit

Conclusion and Future Directions

We feel that the information dissemination within the NJ transit system would be a good area of study as it ties in macro and micro elements. We propose to study the above in the following way...

SWOT Analysis

routes map + surrounding areas

Information DisseminationChannels and flow

Demographic Study