ninjamsp information sheet

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FOR MSP NINJAS ONLY The Way Of The Ninja Ninja has made a commitment to be the most powerful RMM in the marketplace, with the absolute best user experience and integrate all the products you love to use. The Ninja platform is the result of thousands of MSP’s feedback and working closely with the product management teams of the major vendors you use today. We have a built a next generation platform, with a community driven product management process, all packaged with a reasonable price tag.

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Page 1: NinjaMSP Information Sheet

FOR  MSP  NINJAS  ONLY  

 

 

The  Way  Of  The  Ninja  Ninja  has  made  a  commitment  to  be  the  most  powerful  RMM  in  the  marketplace,  with  the  absolute  best  user  experience  and  integrate  all  the  products  you  love  to  use.  The  Ninja  platform  is  the  result  of  thousands  of  MSP’s  feedback  and  working  closely  with  the  product  management  teams  of  the  major  vendors  you  use  today.  We  have  a  built  a  next  generation  platform,  with  a  community  driven  product  management  process,  all  packaged  with  a  reasonable  price  tag.  

 

 

Page 2: NinjaMSP Information Sheet

FOR  MSP  NINJAS  ONLY  

 

 

 

Our  Features  MSP  Ninjas  come  in  all  shapes  and  sizes.  Ninja  works  with  IT  service  providers  that  have  just  a  few  customers  and  is  built  industrial  strength  to  handle  our  providers  that  service  thousands  of  customers.  

 

Monitoring  Light  weight,  responsive  and  zero  configuration  

Scripting  Point  and  click  deployment  of  the  out  of  box  scripts  you  need  to  manage  you  endpoints.  

Policy  Management  Centrally  manage  all  of  your  SLAs  Conditions,  alerting  and  actions  deployed  to  thousands  of  agents  in  seconds.  

 

Network  Monitoring  All  the  tools  you  need  to  manage  the  network  infrastructure.  SNMP,  syslog,  traps  and  more!  

Anti-­‐-­‐-­‐Virus  SLA  friendly  deployment,  provisioning  and  management  of  best  in  breed  vendors    Traffic  Analysis  Pinpoint  where  bandwidth  utilization  is  coming  from  your  customers  

Patch  Management  Manage  all  your  windows  patches;  decide  how,  who  and  when  patches  get  applied.    

Remote  Access  /  Screen  Sharing  Unattended  and  attended  access  to  all  your  desktops  and  servers  using  popular  remote  accessibility  tools    Deployment  Dead  simple  mass  deployment,  with  signed  customer  installers.  

PSA  Integrations  Integrate  with  AutoTask  and  ConnectWise  to  publish  alerts  and  tickets.  

Activities  Automatically  reports  on  the  most  important  changes  from  your  customers  

Cloud  Monitoring  Port,  ping,  HTTP,  DNS  and  email  monitoring  for  all  your  customers  

Page 3: NinjaMSP Information Sheet

FOR  MSP  NINJAS  ONLY  

 

 

 

Why  Ninja?  Ninja  provides  a  360  view  of  your  customers  (network,  cloud  and  endpoints)  infrastructure,  so  you  can  solve  problems  in  seconds  not  hours.  We  worked  hard  to  create  a  next  generation  user  experience  that  makes  it  easy  to  train  new  staff  and  help  your  whole  team  easily  manage  your  customers.  

   

360  Degree  Monitoring  We  provide  various  monitoring  techniques  that  help  you  solve  problems  quickly,  including  endpoints,  cloud  Infrastructure  (Port,  Ping,  DNS,  IMAP)  and  networking  via  (SNMP,  Syslog).  

User  Experience  Work  with  multiple  customers  issues  easily,  record  key  customer  problems  automatically  via  our  activity  feed  and  remediate  issues  in  just   one-­‐-­‐-­‐click.  

   

Best  Integrations  We  work  with  all  the  vendors  you  love  to  use  to  provide  the  best  integrations  in  the  market.  We  are  working  closely  with  every  major  screen  share,  backup  and  antivirus  in  the  MSP  market.  

Community  Development  We  believe  that  customers  truly  drive  the  roadmap.  As  a  result  we  will  give  customers  a  guarantee  on  building  the  scripts  and  reports  they  need  to  run  their  business.  You  need  it  and  will  build  it.  

   

 

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Customer  Dashboard    

 

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Policy  Configuration    

 

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Quick  Search    

 

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FOR  MSP  NINJAS  ONLY  

Device  Details      

       

 

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One  Click  Remediation        

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Traffic  Analysis                                                

                                       

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