nick ruddock - maintenance partnership system - the role of engineering & technical...

The role of engineering & technical documenta3on within the framework of ISO 55001 Requirements specifica0on for an effec0ve and integrated management systems for assets

Nick Ruddock Partner Maintenance Partnership Systems Pty Ltd 3rd December 2013

Commercial-‐In-‐Confidence www.mpskey.com Copyright © 2011 Maintenance Partnership Systems. All rights Reserved 2

The ques0on!

Who is this guy?

Why am I giving him 35 minutes of my life?


The answers

20 years experience helping global clients deliver large scale technical documenta0on solu0ons.


Experience

20 years experience helping global clients deliver large scale technical documenta0on solu0ons.


Current focus

Maintenance Partnership Systems focuses on making better use of critical technical content for asset maintenance & management.


Quiet 0me to catch up – 2am on a long weekend.


The arrgghh moment.

Arrgghh!


The arrgghh moment.

Arrgghh!

“2:00 am on a long weekend” is probably the wrong 0me to discover that task cri0cal informa0on is missing


The basic proposi0on

Engineering and technical documenta0on is a mission cri0cal resource for asset management.


The conten0ous proposi0on


Few firms that manage large scale plant give it due a\en0on.


The conten0ous proposi0on



Fewer s0ll ac0vely exploit it for measurable maintenance produc0vity gains.


The opportunity



Fewer s0ll ac0vely exploit it for measurable maintenance produc0vity gains.

ISO 55000 …. provides an … opportunity to re-‐examine and refine asset management and maintenance prac0ces.


ISO 55000 is the first worldwide a3empt to capture the generically applicable ‘must do’ items for the management of any asset type….. the new standards will also provides significant opportuniBes to re-‐examine and refine asset owner and service provider relaBonships, governance and regulatory frameworks and insurance, customer relaBons and other stakeholder confidence.

Where might ISO 55000 come in?

John Woodhouse, The Woodhouse Partnership


ISO 55000 is the first worldwide a3empt to capture the generically applicable ‘must do’ items for the management of any asset type….. the new standards will also provides significant opportuni6es to re-‐examine and refine asset owner and service provider rela6onships, governance and regulatory frameworks and insurance, customer relaBons and other stakeholder confidence.


John Woodhouse, The Woodhouse Partnership


ISO 55000 provides significant opportuni6es to re-‐examine and refine asset owner and service provider rela6onships


OEM/manufacturer Authorita3ve source of engineering and technical documenta3on

Ac3ve maintenance informa3on partner = =

One possible example of a re-‐imagined rela0onship


Is it worth the effort? An overall metric

Late 1990’s, Kenneco\ Copper reported a 10% overall improvement on maintenance efficiency following improvements in that made their technical documenta0on more accessible to technicians.


Is it worth the effort? Another overall metric

Late 1990’s, Kenneco\ Copper reported a 10% overall improvement on maintenance efficiency following improvements in that made their technical documenta0on more accessible to technicians.

A recent study at an oil & gas company (also) reported an overall 10% produc0vity gain for maintenance users associated with as a solu0on to be\er manage new and legacy engineering data, providing a single access point for 98% of their engineering data.


“Data is not informa0on, Informa0on is not knowledge, Knowledge is not understanding,

Understanding is not wisdom.…” Oken a\ributed to US astrophysicist, Clifford Stoll and Gary Schubert


Line-‐of-‐sight concept

Line-‐of-‐sight is an important concept because, in my humble opinion, if all that comes out of these

(ISO 55000) standards is the increase/improvement of ‘line of sight’ for (NonHuman/

Non-‐Financial) assets asset management, it will be a resounding success!!!

Lyle Hestermann, “Line of Sight Asset Management”


Overhaul Task on EAM

equipment object

EAM equipment object “poin3ng” at physical

equipment

Impeller Nut FM3 … 40 k-‐lbs FM5 … 90 k-‐lbs

www.fristram.de

Line-of-sight information access

Line-‐of-‐sight concept


Factors that complicate use of technical content for asset maintenance

Perspec0ve •  Different informa0on creators prepare their documenta0on according to their internal drivers.

•  Plant maintainers must understand and navigate documenta0on organized from

Context •  OEMs oken document all configura0ons for a single model in one book.

•  Any single item of equipment has only one configura0on. Maintainers must recognise relevant informa0on.

Changes •  Changes to technical documenta0on are a fact of life.

•  Differing documenta0on lifecycles complicate how informa0on needs to be extracted for use..


Line-‐of-‐sight, a working example for heavy mobile assets

Hitachi Parts Books Serial Number sensi0ve

Wide range of instruc0onal manuals

from Hitachi

Links Cummins manuals or to Quickserve. Parts book & manual for a

non standard bucket


Line-‐of-‐sight, a working example for process assets

“Blue page” index for the Separator

Parts list from ASE

Density Probe from

Burkert

I,CO&M Manual from ASE

Actuator from AMV

Thruster valve from Valveco


Is it worth the effort? Voices from the coal face

“The technical library is simple for site staff to use regardless of someone’s level of computer skill. It is very easy for people to find informa3on about a machine, because the informa0on is linked to the machine – it provides a flexible, one-‐stop shop for technical resources”. A.Irvine, Reliability Engineer, Anglo American Metallurgical Coal.


Is it worth the effort? Voices from the coal face

“‘Professional technical content management’ is not sexy but I have seen a lot of money spent on project ini0a0ves that focus only on the immediate… 12mths aRer everyone has pa\ed themselves on the back for a job well done, the project ini3a3ve falls over…. Finishing all these loose ends can take as long as getng sexy parts of the project but they are important to the long term viability of these projects.” G.Conway, Electrical Engineer, Anglo American Metallurgical Coal.


Winding it up

The full discussion demands considera0on of significant detail – 0me does not allow us to fully delve into it here. The presenta0on is a summary of the paper available from the Conference share site.


Summary

For the most part, plant maintainers cope with the technical documenta0on as best as they can. It is oken treated as an akerthought within the plant management system.


Summary

ISO 55000 presents a perfect opportunity to re-‐imagine how dynamic, externally-‐sourced informa0on might be be\er exploited.



Summary

ISO 55000 presents a perfect opportunity to re-‐imagine how dynamic, externally-‐sourced informa0on might be be\er exploited.


OEMs & manufacturers are typically the authorita0ve informa0on source for their equipment and the informa0on is diverse and rela0vely dynamic.


Summary

The ideal situa0on for plant maintainers is to leave technical informa0on under the management of the organisa0ons that created it. Then establish innova0ve lines-‐of-‐sight to access it as needed.


Summary


The ISO 55000 family of standards present the opportunity to re-‐define the supplier rela0onships and find innova0ve ways of linking informa0on requirements with informa0on sources.


Summary


The ISO 55000 family of standards present the opportunity to re-‐define the supplier rela0onships and find innova0ve ways of linking informa0on requirements with informa0on sources.

This will be a journey, not a des0na0on but even small, determinedly innova0ve steps can deliver surprising results.


Ques0ons

nick ruddock - maintenance partnership system - the role of engineering & technical...

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