nhtv english presentation about 'amazon.com

Download NHTV English presentation about 'Amazon.com

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A presentation about AMAZON.com for the english course 2012 as well as the SLM department at the NHTV in Breda

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  • 1. Johannes HesseAntonia JakobiAndreas Hesseler Edijs Lapins February 2012

2. General information How is it possible to deliver in one day? Amazon and the environment Amazon and alternative (new) business segments 3. founded in 199433.700 employees(Jeff Bezos) 137 mio customersname, logo(2009) Profit: Worlds largest1.152 billion US $ online retailer 4. founded in 1994Worlds largestProfit: (Jeff Bezos) online retailer 1.152 billion US $33.700 employeesRecommendation137 mio customers name, logo Engines (2009)Selling option 5. founded in 1994Worlds largest Profit: (Jeff Bezos) online retailer1.152 billion US $33.700 employeesRecommendation137 mio customersname, logoEngines (2009)Headquarters & separate websites:Selling optionUSA, CAN, UK, GER, ITA, Warehouses FR, ESP, JAP, CHINA 6. General information How is it possible to deliver in one day? Amazon and the environment Amazon and alternative (new) business segments 7. USA : 23Canada : 4Europe : 24 Asia : 5 8. All warehouses are working half mechanic and half USA : 23with the good old men-power.Canada : 4Europe : 24 Asia : 5 9. All warehouses are working half mechanic and half USA : 23with the good old men-power.Canada : 4Europe : 24 Asia : 5 10. All warehouses are working half mechanic and half USA : 23with the good old men-power.Canada : 4Europe : 24 Asia : 5 11. Conventional Amazon Sales Process 12. Conventional Amazon Sales Process 13. Conventional Amazon Sales Process 14. Conventional Amazon Sales Process 15. Conventional Amazon Sales Process 16. Conventional Amazon Sales Process 17. Conventional Amazon Sales Process 18. Fulfillment Sales Process via Amazon 19. Fulfillment Sales Process via Amazon 20. Fulfillment Sales Process via Amazon 21. Fulfillment Sales Process via Amazon 22. The key of success in this logisticalconcept of Amazon is to reduce the stepsbetween the customer order and theactual shipment to a minimum. 23. And even IF you have to wait a little bit longer for your package; there will be a real good reason! 24. And even IF you have to wait a little bit longer for your package; there will be a real good reason! 25. And even IF you have to wait a little bit longer for your package; there will be a real good reason! 26. General information How is it possible to deliver in one day? Amazon and the environment Amazon and alternative (new) business segments 27. Does someone of you have ever hadsome problems when receiving packages from xxx? 28. AMAZON.COM Environmental friendly companyREDUCING WASTE BY- Recyclable materials;- Highly developed software;- Frustration-Free Packaging;- New innovations;- Working together with green companies. 29. Recyclable materialsAir-filled pillows (99% recyclable)Fibre materials (47% recyclable)Paper packing materials (100% recyclable) 30. Amazon.com package software Determines the "right-sized" boxRESULTS- Reducing packaging waste;- Reducing transportation costs. 31. Amazon.com Frustration-Freepackaging What is it ? 32. Whats the difference between Frustration-FreePackaging and traditional packaging? 100 % recyclable; No excess packaging materials; Do not need tools to open it. Goal: to be more environmentally friendly by using less material 33. Innovation for customer satisfaction 34. Rate this package features Feedback from customers Analyse data Work with manufactures Improve packaging 35. Amazon.com towardssustainable environment with: EPEAT - enhancing the sustainability performance of virtually any organization; Energy Star - protect the environment through superior energy efficiency; Water Sense save water by Water Sense labelled products; USDA organic - assures consumers of the quality and integrity of organic products. 36. General information How is it possible to deliver in one day? Amazon and the environment Amazon and alternative (new) business segments 37. How to expand? 38. Be present for more customers 39. Why taking over competitors?Investments = Nearly profit of last year- More market share- Enter new markets- Avoid competition- Increase brand awareness 40. Who else is part of the Amazon family? 41. New developmentsInventions 42. Set new standards in the core business: Kindle 43. Cross selling 44. Newest inventionNew Kindle Fire (tablet) 45. tightcustomerrelationshipsCustomerCustomer centricobsessioncompanyInnovationfrugality 46. Company mission:to be the earths most customer centric companyand to build a place where people can find anddiscover anything they want to buy online. 47. Thank you! 48. Sources: