nhtsa recall 14v634 2011-2014 chrysler 300 and …...nhtsa recall 14v634 2011-2014 chrysler 300 and...

NHTSA Recall 14V634 2011-2014 Chrysler 300 and Dodge Challenger, Charger, and Durango 2012-2014 Jeep Grand Cherokee Chrysler 300 2011 Date Complaint Filed: 06/26/2015 Component(s): ELECTRICAL SYSTEM Date of Incident: 06/15/2015 NHTSA ID Number: 10730711

All Products Associated with this Complaint Details 0 Associated Documents

• Crash:No

• Fire:No

• Number of Injuries:0

• Number of Deaths:0 Manufacturer: Chrysler (FCA US LLC) Vehicle Identification No. (VIN): 2C3CA5CG3BH...

SUMMARY: CAR STARTED SMOKING ON PASSENGER SIDE WITH NO WARNING AND WAS GETTING READY TO CAUGHT ON FIRE..CALLED CHRYSLER DEALERSHIP. I DON'T UNDERSTAND WHY A RECALL WASN'T SEND TO US ON THIS PROBLEM WITH THE ALTERNATOR. THIS WAS VERY DANGEROUS FOR ME AND MY FAMILY . MY HUSBAND AND I ARE VERY UPSET WITH THIS PROBLEM NOT KNOWING ABOUT IT . I GOOGLE THIS IMFOR. NOT EVEN OUR DEALERSHIP TOLD US OF THIS PROBLEM. AND THIS IS OUR 3RD ONE . THERE HAS BEEN SEVERAL COMPLAINT ABOUT THIS PROBLEM {EVEN FIRES} . WE BOUGHT ALL OF OUR 300 BRAND NEW .. AND WE WANT TO REINBURSED FOR REPAIRS ..

Request Research

Date Complaint Filed: 06/05/2015 Component(s): ELECTRICAL SYSTEM Date of Incident: 06/05/2015 NHTSA ID Number: 10723576

All Products Associated with this Complaint

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)

Details 0 Associated Documents

• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 35 MPH, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V63400 (ELECTRICAL SYSTEM), HOWEVER THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE A WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE ALTERNATOR ASSEMBLY FAILED TWICE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE MECHANIC REPLACED THE ALTERNATOR ASSEMBLY, BUT THE FAILURE RECURRED. THE FIRST TIME THE INSTRUMENT CLUSTER INDICATED A SYSTEM SHUT DOWN AND ALL OF THE GAUGES, WARNING LAMPS, AND SENSORS FLICKERED AS THEN FAILED TO WORK. MONTHS LATER, AFTER THE

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)

SECOND ALTERNATOR ASSEMBLY WAS REPLACED, THERE WAS A TICKING NOISE THAT PROGRESSED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND ATTEMPTED TO SCHEDULE THE RECALL REPAIR MONTHS AGO BEFORE THE FAILURE OCCURRED. THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS WAITING FOR THE OEM PART FROM THE DEALER TO SCHEDULE THE RECALL REPAIR AND WAS ALSO WAITING FOR THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIRS WOULD BE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Request Research



• Crash:No

• Fire:No



SUMMARY: I WAS TRAVELING HWY 61 HEADED BACK TO YAZOO CITY, MS FROM GREENVILLE, MS MADE IT ABOUT 60 MILES FROM HOME IN AN RURAL AREA AND THE CAR JUST DIED-THE INTERIOR LIGHTS WENT TO FLASHING THE CAR SEEMS TO HAVE STALLED THEN THE STEERING GOT SO TIGHT THEN IT JUST STOPPED AND LEFT ME STRANDED IN THE MIDDLE OF NOWHERE. I PAID FOR THE EXPENSIVE TOW, SO I REPLACED THE BATTERY PRIOR TO THIS BREAKDOWN BECAUSE THE CAR WAS HESITATE CRANKING-THEN AFTER THIS BREAKDOWN, I DISCOVERED THE ALTERNATOR WAS BAD-I BOUGHT A NEW ALTERNATOR-CHRYSLER HAS REIMBURSE ME FOR THE ALTERNATOR AND LABOR, BATTERY, AND TOWING. BUT I WASNT REIMBURSED FOR THE USE OF AN ALTERNATIVE MEANS OF TRANSPORTATION WHILE MY CAR WAS DOWN AFTER REPLACING THE ALTERNATOR- IT WENT OUT AGAIN ON OCTOBER 30 AND MY CAR WAS DOWN ALL OF NOVEMBER AND DECEMBER AND PART OF JANUARY UNTIL ROUNDTREE CHRYSLER JEEP DODGE DID A TEMPORARY FIX BY INSTALLING ANOTHER DEFECTIVE ALTERNATOR BECAUSE THE RECALL PARTS HAVEN'T BEEN MADE AVAILABLE TO CHRYSLER AT THAT TIME AND

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)

CHRYSLER CORPORATION ADVISED ME THAT I COULD GET A TEMPORARY FIX. DURING THIS 2 MONTH PLUS, I'M WITHOUT TRANSPORTATION AND I WORK 50 MILES ONE WAY FROM HOME. . I DISAGREE TO THE FULLEST THAT IT IS MY RESPONSIBILITY TO HAVE TO PAY FOR CHRYSLER DEFAULTED PARTS OF WHICH THAT IS OUT OF MY CONTROL AND NOT MY RESPONSIBILITY- NOT TO MENTION THE MEDICAL BILL THAT I MADE DUE TO FACT OF ME BEING STRANDED IN THE DELTA AREA WHICH IS KNOWN FOR THE WEST NILE VIRUS ON A RURAL ROAD AND BEING BITE NUMEROUS TIMES BY MOSQUITOS. SO I'M REQUESTING THAT CHRYSLER PAY FOR THE FOR INVOICES OF MILEAGE FROM USAGE OF AN ALTERNATIVE VEHICLE OF WHICH YOU ALREADY HAVE A FILE AND I WOULD ALSO LIKE TO KNOW IF CHRYSLER CAN COVER MY MEDICAL BILL AS WELL BECAUSE THIS IS SIMPLY NOT RIGHT FOR ME THE CUSTOMER TO ENDURE THESE ADDITIONAL EXPENSES ALONG WITH THIS FRUSTRATION, PAIN, AND SUFFERING.

Request Research



• Crash:No

• Fire:No



SUMMARY: LOUD WHINNY NOISE COMING FROM ALTERNATOR WHEN STARTING UP VEHICLE

Request Research



• Crash:No

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)javascript:void(0)

• Fire:No



SUMMARY: TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY CHARGER MODE SENSOR LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE ALTERNATOR WAS REPLACED AND FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V634000 (ELECTRICAL SYSTEM) ON MARCH 3, 2015. THE FAILURE MILEAGE WAS 61,130.

Request Research


Date Complaint Filed: 03/04/2015 Component(s): ELECTRICAL SYSTEM , POWER TRAIN Date of Incident: 08/25/2011 NHTSA ID Number: 10692189


• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Request Research



• Crash:No

• Fire:No


• Number of Deaths:0 Manufacturer: Chrysler (FCA US LLC)


Vehicle Identification No. (VIN): 2C3CA4CG9BH...

SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY CHARGE MODE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,130.

Request Research




• Crash:No

• Fire:No



SUMMARY: TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Request Research

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)javascript:void(0)



• Crash:No

• Fire:Yes



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 45 MPH, THE MESSAGE BOARD DISPLAYED GOING INTO BATTERY SAVE MODE AND THE NAVIGATION, RADIO, AND MESSAGE BOARD FAILED TO FUNCTION. THE INSTRUMENT CLUSTER PANEL FAILED TO ILLUMINATE AND EVENTUALLY THE VEHICLE STALLED. UPON FURTHER INSPECTION, THE DRIVER NOTICED SMOKE EMITTING FROM THE FRONT OF THE VEHICLE AS WELL AS A BURNING ODOR. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE TECHNICIAN REPAIRED THE VEHICLE WITH A DEFECTIVE ALTERNATOR DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Request Research



• Crash:No

• Fire:No


• Number of Deaths:0

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)

Manufacturer: Chrysler (FCA US LLC) Vehicle Identification No. (VIN): 2C3CA5CG7BH...

SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research


All Products Associated with this Complaint Details


0 Associated Documents • Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research

Date Complaint Filed: 02/03/2015 Component(s): ELECTRICAL SYSTEM , ENGINE Date of Incident: 12/30/2014 NHTSA ID Number: 10681006


• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE THE ENGINE WAS RUNNING AND THE VEHICLE WAS PARKED, THE CONTACT HEARD AN ABNORMAL TICKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Request Research




• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research



• Crash:No

• Fire:No



SUMMARY:


TL*THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AS THE BATTERY WARNING LAMP, THE CHECK ENGINE WARNING LAMP AND THE BRAKE WARNING LAMP INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE BATTERY AND THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Request Research



• Crash:No

• Fire:No



SUMMARY: WARNING LIGHTS ON DASHBOARD STARTED FLASHING ON AND OFF. SMELLED SMOKE. ENGINE STOPPED. ALT. HAD FAILED WITH TOTAL LOSE OF ELECTRICAL POWER, BATTERY DEAD, HARD TO USE BRAKES, STEERING.

Request Research



• Crash:No


• Fire:No


• Number of Deaths:0 Manufacturer: Chrysler (FCA US LLC) Vehicle Identification No. (VIN): 2C3CCAAG5CH...

SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FAILURE WAS PROGRESSING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND THE DEALER STATED THAT THE PART AND REMEDY WERE NOT AVAILABLE. THE DEALER AND THE MANUFACTURER WERE NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Request Research

Date Complaint Filed: 01/05/2015 Component(s): ELECTRICAL SYSTEM


Date of Incident: 11/28/2014 NHTSA ID Number: 10670182


• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V634000 (ELECTRIC SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO SPECIFY A DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE AND DID NOT PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

Request Research


All Products Associated with this Complaint Details 1 Associated Document

• Crash:No

• Fire:No



SUMMARY: 2011 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO ALTERNATOR RECALL PROBLEMS. *SMD THE CONSUMER STATED AS HE WAS DRIVING, THE LIGHTS ON THE DASHBOARD ILLUMINATED. THE TOUCH SCREEN RADIO CUT

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)

OFF AND THE WINDOWS WOULD NOT ROLL UP OR DOWN. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE BATTERY NEEDED TO BE REPLACED. WHEN THE CONSUMER ARRIVED AT THE DEALER, HE WAS INFORMED ABOUT A RECALL REGARDING THE ALTERNATOR, BUT IT WAS AFTER THE BATTERY HAD ALREADY BEEN INSTALLED. RECALL # 14V634000. *JB

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE ANTI LOCK BRAKES AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. Date Complaint Filed: 12/22/2014 Component(s): ELECTRICAL SYSTEM Date of Incident: 12/19/2014 NHTSA ID Number: 10667554


• Crash:No

• Fire:No



• Number of Deaths:0 Manufacturer: Chrysler (FCA US LLC) Vehicle Identification No. (VIN): Not Available

SUMMARY: I WAS DRIVING MY CAR AND I HEARD A WHINE FROM THE ENGINE COMPARTMENT. THE BATTERY INDICATOR LIGHT CAME ON AND I RECEIVED A "BATTERY SAVER MODE" MESSAGE ON THE EVIC. I PARKED THE VEHICLE. WHEN I SHUT IT OFF, THE ENGINE HAD A STRONG ODOR OF BURNING PLASTIC ABOUT IT. WHEN I GOT BACK INTO MY CAR THE POWER WAS COMPLETELY GONE. ATTEMPTS TO JUMP START THE VEHICLE WERE UNSUCCESSFUL.

Request Research

Date Complaint Filed: 12/18/2014 Component(s): ELECTRICAL SYSTEM , ENGINE , SERVICE BRAKES Date of Incident: 12/17/2014 NHTSA ID Number: 10667034


• Crash:No

• Fire:No



SUMMARY: ON MY WAY HOME FROM WORK TODAY, I WAS DRIVING ABOUT 40 MPH WHEN I GOT A BATTERY SAVER MODE MESSAGE. I HAD BEEN GETTING THE MESSAGE A FEW DAYS NOW AND DIDN'T KNOW WHAT TO THINK OF IT. A LITTLE FURTHER INTO THE COMMUTE, I STARTED SMELLING A BURNING SMELL. ALL OF A SUDDEN, ALL OF THE VEHICLES SYSTEMS START TO SHUT DOWN AND THE CAR JUST DIES (WHILE I'M DRIVING IT)! LUCKILY I WAS ABLE TO PULL OFF INTO AN EMPTY PARKING LOT USING THE MOMENTUM OF THE CAR, BUT I WASN'T EVEN ABLE TO USE MY HAZARD LIGHTS. IT HAD COMPLETELY DIED. SCARY TO SAY THE LEAST.

Request Research





• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)

STATED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 02/18/15*LJ

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Request Research

Date Complaint Filed: 02/03/2015 Component(s): ELECTRICAL SYSTEM , SERVICE BRAKES, HYDRAULIC Date of Incident: 10/13/2014 NHTSA ID Number: 10660646


• Crash:No

• Fire:No



http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=425&rclCount=5&invCount=0&tsbCount=12&activeTab=0&stats=1209772%2C3%2C0%2C105%2C4%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2011&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1209772&submit=Gojavascript:void(0)javascript:void(0)


SUMMARY: 2011 CHRYSLER 300 ALTERNATOR FAILED. *MW THE ROTORS WERE ALSO REPLACED DUE TO SEVERE RUST. *JB

Request Research



• Crash:No

• Fire:Yes



SUMMARY: VEHICLE SUDDENLY LOST ALL POWER WITH STRONG BURNING ODOR. DEALER HAS IDENTIFIED THAT ALTERNATOR BLEW AND CAUSED BLOWN BATTERY. ADDITIONAL ELECTRICAL DAMAGE POSSIBLE. DEALER SAYS WE ARE RESPONSIBLE FOR PAYING FOR REPAIRS AND HOPE TO GET REIMBURSED WHEN CHRYSLER BEGINS NOTIFICATION OF RECALL PROCESS.

Request Research

Date Complaint Filed: 11/06/2014 Component(s): ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , SERVICE BRAKES Date of Incident: 11/05/2014 NHTSA ID Number: 10653067


• Crash:No

• Fire:No




SUMMARY: ON THE AFTERNOON OF 11/5/2014 I WAS DRIVING AT A SPEED OF APPROX. 45-50 MPH WHEN I NOTICED MY 2011 CHRYSLER 300 MAKING A WHINING SOUND. SHORTLY AFTER THAT I SMELLED WHAT SEEMED LIKE BURNING PLASTIC. I THEN NOTICED THAT MY ABS AND ESC LIGHTS APPEARED ON THE DASHBOARD. A MESSAGE STATING "BATTERY SAVING MODE" APPEARED ON THE HUD AND EVERYTHING BEGAN TO SHUTDOWN. I HAD ZERO CONTROL OVER THE STEERING AND BRAKING. WHAT'S SO BAD IS THAT I HAD MY 20 MONTH OLD AND MY 10 YEAR OLD KIDS IN THE VEHICLE AT THE TIME. I WAS UNABLE TO JUMP START THE CAR AND ENDED UP HAVING TO GET IT TOWED TO A CHRYSLER DEALER.

Request Research

Date Complaint Filed: 11/05/2014 Component(s): ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL Date of Incident: 11/01/2014 NHTSA ID Number: 10652712


• Crash:No

• Fire:No


• Number of Deaths:0 Manufacturer: Chrysler (FCA US LLC) Vehicle Identification No. (VIN): 2C3CA6CT7BH...

SUMMARY: ON SATURDAY 11-1-14 I STARTED THE CAR AND NOTICED THAT IT SOUNDED AS THOUGH THERE WAS A SLIGHT HESITATION STARTING. NO WARNINGS WERE PRESENT EVEN WHEN I REVIEWED ALL THE POSSIBLE ONES VIA THE INFORMATION CENTER. I DROVE THE CAR TO 2 DESTINATIONS AND WITH EACH START I NOTICED THE SAME HESITATION WITH INCREASING TIME. AGAIN NO MESSAGES PROVIDED BY THE VEHICLE. ON THE 3RD DESTINATION THE CAR WOULD NOT START AT ALL EVEN WITH ATTEMPTS TO JUMP START THE CAR. I THEN PURCHASED A BATTERY AND TROVE TO THE AUTO ZONE NEARBY AND THEIR TESTER REVEALED A DEAD BATTERY SO LOW THAT A JUMP WAS NOT POSSIBLE. I TOOK THE CAR TO MY DEALER WITH THE INFO ABOUT RECALL P60 DATED 10-8-14 THAT MY VEHICLE PERFECTLY MATCHED. THE ALTERNATOR WAS REPLACED THEN I HAD 4 EPISODES OF FULL PANEL ALARMS DISPLAYED AND LOSS OF ABILITY TO STEER. AUTO HAS BEEN RETURNED TO DEALER.


Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2011 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE BATTERY SAVER MODE LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,500.

Request Research

Date Complaint Filed: 11/03/2014 Component(s): ELECTRICAL SYSTEM , EXTERIOR LIGHTING Date of Incident: 10/31/2014 NHTSA ID Number: 10652306


• Crash:No

• Fire:No



SUMMARY:


I WAS DRIVING AND MY BATTERY SAFE MODE LIGHT WAS ON. THE VEHICLE ALL OF A SUDDEN BEGAN DISPLAYING OTHER LIGHTS SUCH AS MY ENGINE LIGHT AND A CAR WITH SKID LINES BELOW IT LIGHT. ALL OF A SUDDEN I LOST POWER IN MY NAVIGATION SYSTEM WHILE DRIVING MY OTHER LIGHTS BEGAN TO TURN ( MIND YOU IT IS 9:30 ON HALLOWEEN NIGHT). MY CAR BEGINS TO STALL WHILE I HAVE MY SON, AND 3 OTHER CHILDREN IN THE CAR. LUCKILY I WAS ABLE TO PULL OFF OF THE ROAD (SAFELY WITH MY LIGHTS OUT) INTO A SCHOOL. NEVER ONE DID I GET A WARNING THAT MY CAR WOULD SHUT COMPLETELY DOWN. TURNED VEHICLE OFF AND BACK ON IN HOPES OF GETTING BACK UP AND RUNNING AND TO NO AVAIL. HAD TO GET MY CAR TOWED THE FOLLOWING MORNING. THIS COULD HAVE RESULTED IN AN ACCIDENT HAD I BEEN ON MY WAY HOME ON A BUSY I-10 HWY. LUCKILY I WAS DROPPING MY BROTHER OFF AND NEVER MADE IT ON THE HWY. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME IT WAS MY ALTERNATOR. THE VEHICLE WAS PURCHASED BRAND NEW 3 YEARS AGO AND SHOULD NOT BE HAVING THIS SAFETY ISSUE. CAR IS OUTSIDE OF WARRANTY AND I PAID FOR THE DEALER TO REPAIR THE ALTERNATOR BUT WHEN I REQUESTED MY DEFECTIVE ALTERNATOR BACK THEY REFUSED TO GIVE IT TO ME WITHOUT PAYING THEM AN ADDITIONAL FEE. I WANTED TO TAKE THE ALTINATOR TO GET INSPECTED BY ANOTHER MECHANIC FOR FURTHER INSPECTION.

Request Research



• Crash:No

• Fire:No



SUMMARY: SATURDAY MORNING, I WAS DRIVING ON THE HIGHWAY AND MY 'BATTERY SAVING MODE' LIGHT CAME ON. THEN THE BRAKE LIGHT CAME ON EVEN THOUGH THE BRAKE WAS NOT ENGAGED. THEN THE WIPERS WENT ON. NUMEROUS OTHER LIGHTS CAME ON INDICATING TROUBLE. THE RADIO WENT OFF ON ITS OWN AND I TRIED REPEATEDLY TO GET IT BACK ON AND NO LUCK. THE ON SCREEN PRINT CHANGED TO ANOTHER LANGUAGE. I EXITED THE HIGHWAY TO HEAD TO THE DEALER AND ON THE EXIT RAMP, MY CAR LOST ALL POWER. LUCKILY, WAS IN ONE OF THE TWO LANES AND CARS WERE ABLE TO


GO AROUND ME. A GENTLEMAN WHO HAD WITNESSED MY TROUBLE ON THE HIGHWAY PULLED OVER TO HELP ME. I COULDN'T EVEN UNLOCK THE OTHER DOORS OR OPEN THE TRUNK (WHERE THE BATTERY IS LOCATED) AND HE COULD NOT GET IN AS I HAD THE SEAT PULLED FORWARD TO DRIVE AND IT WOULD NOT BUDGE DUE TO NO ELECTRIC POWER. I HAD POLICE WAIT BEHIND ME FOR AN HOUR AND A HALF UNTIL THE TOW TRUCK ARRIVED. THE CAR WAS TOWED TO THE DEALER AT MY EXPENSE. THE DEALER ADVISED THIS MORNING AFTER DOING A DIAGNOSTIC TEST THE ALTERNATOR BURNED UP THE BATTERY AND I HAVE TO HAVE BOTH OF THEM REPLACED! COST IS APPROX. $1100. I CONTACTED CHRYSLER AND THEY ADVISED THIS VEHICLE IS NOT SUBJECT TO A RECALL. MY ISSUES SOUND IDENTICAL TO OTHERS REPORTED HERE! HOW IN THE WORLD CAN THIS BE ACCEPTABLE? ALSO THIS IS MY 4TH CHRYSLER 300. I AM VERY LUCKY THIS DID NOT OCCUR ON THE HIGHWAY ITSELF IN THE MIDST OF RUSH HOUR.

Request Research



• Crash:No

• Fire:No



SUMMARY: IN RUSH HOUR TRAFFIC GOING 60MPH ON THE HIGHWAY MY CAR STARTED LOSING POWER, THE RADIO FLICKERED ON OFF AND MY CAR WAS STILL GOING BUT MY GAUGES THE RADIO, NOTHING WORKED. I WAS IN THE FAR LEFT LANE AND WAS ALMOST HIT BY A MAC TRUCK, TRYING TO CROSS OVER THREE LANES TO GET TO THE SERVICE ROAD. THE ENGINE STALLED, IT WAS HARD TO STEER AND LUCKILY THERE WAS A GAS STATION NEARBY. THREE PEOPLE TRIED TO GIVE ME A JUMP AND NOTHING WOKED AND THERE WAS NO PRIOR WARNINGS. I HAD TO CALL A TOW TRUCK ONLY TO FIND THAT MY ALTERNATOR AND BATTERY WERE FRIED. THE WORST THING IS I CALLED CHRYSLER TO TELL THEM ABOUT THE P60 RECALL AND THEY DID NOT OWN UP TO THE DEFAULT UNTIL THE SECOND TIME I CALLED FROM DOING MY OWN RESEARCH. THIS COULD HAVE BEEN REALLY BAD FOR ME BECAUSE THERE WAS NOTHING THAT I COULD DO AFTER THE ENGINE STALLED. I HAVE OWNED THREE DIFFRENT 300S OVER THE LAST TEN YEARS AND THIS WILL BE MY


LAST. SOMEONE SHOULD DO SOMETHING BEFORE SOMEONE LOSES THEIR LIFE AND FAMILY MEMBERS TO ISSUES THAT DESERVE IMMEDIATE ATTENTION. ADDITIONALLY, I HAVE SPENT ALL DAY ON THE PHONE TRYING TO REPLACE THIS PART AND THE ONLY PLACE THAT CARRIES THE PART IS CHRYSLER, WHAT A RIPOFF. THIS WILL COST ME OVER A THOUSAND DOLLARS FOR A CAR THAT I HAVE NOT HAD A YEAR AND CURRENTLY STILL MAKING PAYMENTS ON.

Request Research

Date Complaint Filed: 10/26/2014 Component(s): ELECTRICAL SYSTEM , ENGINE , SERVICE BRAKES Date of Incident: 10/24/2014 NHTSA ID Number: 10650080


• Crash:No

• Fire:No



SUMMARY: ON MORNING OF 10/24/14 WHEN VEHICLE WAS STARTED A MESSAGE CAME ON STATING "BATTERY SAVING MODE" LOOKED AT MANUAL THERE WAS NO INSTRUCTIONS AS TO WHAT THAT MEANT. THEN THE VEHICLE WAS DRIVEN, WHILE DRIVING THE RPM INDICATOR WOULD MOVE UP ON ITS OWN AND THEN THE BRAKE LIGHT, TRACTION AND ABS WARNING LIGHT CAME ON AND STAYED ON. AFTER THE WARNING CAME ON THE CAR DESPITE PRESSING ON GAS PEDAL WOULD NOT ACCELERATE THEN A RATTLING NOISE CAME ON SO I QUICKLY PROCEEDED TO ATTEMPT TO EXIT THE INTERSTATE FREEWAY. AS I TRIED TO DO THAT THE STEERING STARTED LOCKING UP, I HAD TO PUSH VERY HARD ON THE BRAKE TO SLOW THE CAR DOWN AND STOP IT. THE VEHICLE COMPLETELY SHUT OFF, UNABLE TO TURN ON OR OPERATE ANYTHING. THE VEHICLE COULD NOT BE JUMP STARTED. WHEN THE VEHICLE WAS TOWED TO THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO CHARGE UP THE BATTERY AND NOW THEY BELIEVE AN ALTERNATOR FAILURE MAY BE THE REASON FOR THE ENGINE TO STALL.

Request Research





• Crash:No

• Fire:No



SUMMARY: I WAS DRIVING WHEN I SMELLED A "BURNING MARSHMALLOW" SMELL COMING FROM MY CAR. ALMOST IMMEDIATELY, THE ABS LIGHT, A CAR WITH ZIGZAGS ICON, AND THE BRAKE LIGHT FLASHED ON MY SCREEN. FOLLOWED BY THE RADIO, AIR VENTS, AND POWER STEERING SHUTTING ITSELF ON AND OFF. WITHIN 1-2 MILES MY CAR WAS DONE. MY ALTERNATOR WAS TOAST. CHRYSLER REFUSES TO ACKNOWLEDGE THE RECALL ON THE 3.6 L ENGINE, 160 AMP ALTERNATORS. SO UNDER MY EXTENDED WARRANTY THEY PUT ANOTHER OEM ALTERNATOR IN MY CAR. I ASKED THE SERVICE MANAGER AT THE DEALERSHIP THAT CHRYSLER SENT ME TO, TO REPLACE THE ALTERNATOR WITH A DIFFERENT ONE THAT ISN'T RECALLED. THEY REFUSED BECAUSE CHRYSLER HASN'T "LAUNCHED" THE RECALL YET. HOW RIDICULOUS IS THIS? WHEN THE RECALL IS LAUNCHED I WILL HAVE TO AGAIN REPLACE THE ALTERNATOR. APPROX. NOV. 28, 2014. HOPEFULLY I WON'T EXPERIENCE A FRYING OUT ALTERNATOR BEFORE THEN. VIN 2C3CA5CG1BH580006

Request Research

Date Complaint Filed: 10/19/2014 Component(s): ELECTRICAL SYSTEM , EXTERIOR LIGHTING , UNKNOWN OR OTHER Date of Incident: 10/11/2014 NHTSA ID Number: 10648679


• Crash:No

• Fire:No





SUMMARY: ON OCTOBER 11, 2014 I HAD DRIVEN MY CAR TWICE THAT DAY. THAT EVENING WHILE DROPPING MY LITTLE COUSIN BACK HOME, MY CAR STARTED SPUTTERING, LIGHTS STARTED BLINKING AND THE CAR CUT OFF AND WOULD NOT TURN BACK ON. IT WAS COMPLETELY DEAD, NO POWER OR NOTHING. I AM HIGHLY DISAPPOINTED IN CHRYSLER. I HAVE HAD THIS CAR NOT EVEN FIVE MONTHS AND THIS HAS HAPPENED. NOW IT'S JUST SITTING IN MY YARD AND I AM HAVING TO CATCH A TAXI TO WORK. IT TO BEAUTIFUL OF A CAR TO JUST SIT THERE. I TOOK IT TO THE DEALERSHIP AND THEY COMPLETED A DIAGNOSTIC AND SAID IT WAS THE ALTERNATOR AND THEY WANT $800.00 TO REPAIR. CAN'T AFFORD TO FIX IT, BECAUSE ALL OF MY MONEY IS GOING TOWARDS TAXI FARE, AND THE WARRANTY DOESN'T COVER REPAIRS. JUST IMAGINE IF I WERE DRIVING WITH MY KIDS IN THE CAR AND THIS HAPPENED. 2012 Date Complaint Filed: 07/06/2015 Component(s): ELECTRICAL SYSTEM Date of Incident: 07/05/2015 NHTSA ID Number: 10732074


• Crash:No

• Fire:No


• Number of Deaths:0 Manufacturer: Chrysler (FCA US LLC) Vehicle Identification No. (VIN): 2C3CCACG2CH...

SUMMARY: TL* THE CONTACT OWNS A 2012 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE CHECK BATTERY AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT'S PERSONAL MECHANIC REPLACED THE BATTERY; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE TECHNICIAN INSPECTED THE VEHICLE A SECOND TIME AND DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.

Request Research

http://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=105&rclCount=3&invCount=0&tsbCount=4&activeTab=0&stats=1369770%2C4%2C0%2C92%2C8%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2012&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1369770&submit=Gohttp://www-odi.nhtsa.dot.gov/owners/SearchResults?searchType=PROD&prodType=V&targetCategory=A&searchCriteria.model=300&cmplCount=105&rclCount=3&invCount=0&tsbCount=4&activeTab=0&stats=1369770%2C4%2C0%2C92%2C8%2C300&makeStats=&jsonBaseURL=%2Fdownloads%2Ffolders%2F&searchCriteria.model_yr=2012&searchCriteria.make=CHRYSLER&searchCriteria.prod_ids=1369770&submit=Go

Date Complaint Filed: 07/01/2015 Component(s): ELECTRICAL SYSTEM , ELECTRONIC STABILITY CONTROL , STEERING Date of Incident: 06/05/2015 NHTSA ID Number: 10731617


• Crash:No

• Fire:Yes



SUMMARY: WHILE DRIVING ON PARKWAY, BATTERY LIGHT SAVER COMES ON CAR, INSTRUMENT PANEL GOES HAY WIRE JUST STARTS LIGHTING UP GAUGES GOING CRAZY. STEERING WHEEL LOCKS UP CAR CUTS OFF, LUCKY I WAS THE ONLY VEHICLE ON THE ROAD MANAGE TO STOP CAR BYE HITTING A EMBANKMENT, WHEN I PULLED OVER BLACK SMOKE WAS COMING FROM THE HOOD. COULD SMELL SOMETHING ELECTRIC BURNING. CAR CUT OFF AND WOULD NOT START HAD TOED TO THE DEALER.

Request Research



• Crash:No

• Fire:No




SUMMARY: TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS A 2012 CHRYSLER 300. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 50,000.

Request Research

Date Complaint Filed: 06/24/2015 Component(s): ELECTRICAL SYSTEM , ENGINE , VEHICLE SPEED CONTROL Date of Incident: 06/23/2015 NHTSA ID Number: 10730226

All Products Associated with this Complaint Details


0 Associated Documents • Crash:No

• Fire:No



SUMMARY: THE CAR BEGAN TO STALL, LOSING POWER AT AROUND 20MPH. THE FIRST INDICATION OF SOMETHING BEING WRONG WAS THE FAILING OF RADIO, A/C AND DIMMED LIGHTS. THE CAR BEGAN TO JERK, SHAKE, EVENTUALLY COMING TO A COMPLETE STOP. IT WAS PREVENTING SHIFTING FROM DRIVE GEAR TO PARK GEAR. AFTER A FEW MOMENTS, IT ALLOWED SHIFTING TO PARK AND TURNED OFF. INITIALLY THOUGHT THE BATTERY FAILED, SO REPLACED IT. LATER DISCOVERED THE ALTERNATOR WAS COOKED. THEN DETERMINED THE ISSUE WAS RELATED TO A RECALL ON THE ALTERNATOR.

Request Research



• Crash:No

• Fire:No



SUMMARY: TL* THE CONTACT OWNS