ngn, google apps admin
DESCRIPTION
Presented at the NGN, on 26 okt 2011Info for Google Apps migration, admin levels and logging optionsTRANSCRIPT
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● Migratie● Admin levels, logging● Device management
Google Apps:hoe beheer je dat?
NGN woensdag 26 oktober
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Werkplek in de Wolken | G-Workplace
Focus op dienstverlening rondom Cloud oplossingen
Portfolio:
● Cloud Computing vs On-
premise
● Bring-Your-Own-Device
● Office 365 vs Google Apps
Focus op internationale Google Apps markt
Portfolio:
● Migratie Producten
● Google Apps Applicaties
● Specifiek services
● (remote) trainingen
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ICTCloud
Flexibele kostenSchaalbaarBeveiligingAltijd up-to-date24x7Internet browserWerken 2.0Samenwerken
Migratie: van on-premise naar cloud
ICT On-premise
SW licentie kostenSW upgrades,HW onderhoudUitvalInvesteringen
Commonapplicaties
BusinessSpecific
applicaties
Strategisch
Tactisch
Operatie
Groeimodel
‘Werkplek in de Wolken’
Advies, Selectie, Implementatie & integratie
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Google Apps Referenties
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Agenda
1. Migratie
2. Admin levels & Logging
3. Device Management
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MIGRATIE
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Migratie: vervanging
Huidige IT Componenten Cloud Integration Cloud
Mail server(s)
Backup server
Content & collaboration servers
Antispam/virus
Directory sync& SSO
1. LDAP connection2. SSO connection
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Mail migratie: roadmap
Phase 1
Vooronderzoek
Phase 2
Technische realisatie
Phase 3
Pilot
Phase 4
Deployment
Phase 5
Nazorg
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Phase 1Assessment & Planning
Phase 2Integration & Realization
Phase 3Pilot
Phase 4Deployment
Phase 5Aftercare
Activities● Test environment● Workshop:● Scope Google ● Data migration ● Integrate systems● Roll-out approach● Archiving
Activities● Setup
Authentication & Authorisation
● Deploy & Configure Google Apps (mail, chat, etc.)
● Change MX-records to Postini
● Deploy migration tooling
● Change existence systems
● Develop training/workshop
Activities● Re-route mail ● Deploy pilot users,
dual delivery mail, migrate data
● Inform users● Educate key-users● Access for all
employees: video, training, migration website
● Migrate ‘specials’
Activities● Inform users● Deliver training &
workshops● Re-route mail per
user group● Set Notes mail
access to reader● Assist key-users
Activities● Monitor data
migration● Assist key-users● Educate users● Decommission mail
infrastructure
Deliverables● Detailed Project
plan● Detailed Design
plan
Deliverables● Google Apps
ready to use● Mail delivered via
cloud● Migration Tooling
Deliverables● Pilot group is on
Google Apps
Deliverables● Users are on
Google Apps
Deliverables● Successful user
experience on new platform
Mail migration– High level activitiesPhase 1
Vooronderzoek
Phase 2
Technische Realisatie
Phase 3
Pilot
Phase 4
Deployment
Phase 5
Nazorg
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Project Aanpak - Communicatie
Email is een kritisch communicatie platform; projecten hebben een hoge zichtbaarheid voor elke medewerke. Communicatie en training is essentieel voor een succesvolle migratie.
● Communication: ○ Start 6 weken van te vooren
■ aankondiding, training, Go live○ evalueer email beleid en security beleid○ communicatie plan met aandacht voor bedrijfscultuur
● Training mix:
○ Training Materiaal: Website, FAQ, Quick Reference Card, Video ■Hergebruik de Google Apps templates (gratis)
○Doel groep training:■ Eindgebruiker: E-learning en/of presentatie■ Executive training: Key-users training ■ Service desk: Key-users training ■ IT medewerkers: Google Apps training
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Best Practices on mail migration
● Email is a critical communication platform; projects have a high profile for every users; projects require near-flawless execution to minimize user disruption
● Co-existence is a challenge due to format translation and calendar interoperability issues; consider Big-bang approach
● Data migration is costly and time consuming; evaluate an user self-service migration approach
● Take care of specials like mailing lists, mail applications, mobile users, multi-functionals, etc.
● Provide a mix of training options for end-users
● Use an e-mail migration project to update the e-mail security and organizational policy
● A migration team should include a project manager, a technical (infra/dev) lead, a QA manager and a communication manager.
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READY FOR TAKE OFF!
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Admin Levels
Google AppsAdministrator Levels
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Admin levels
super administrator administrators with resricted access
● alle toegang, inclusief:○ agenda medewerkers○ alle sites
● API domain key (development)
● reset passwords adminsGeen toegang tot:● mail, docs● accounts
● toegang per deel van admin panel
● detailering voor gebruikersadministratie:○ gebruikersbeheer○ wachtwoord beheer○ nicknames/alias
● geen API keys, etc.
Best Pratice:Bewaar SuperAdmin account in 'kluis'
Organiseer beheer over 2 of meer personen
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Logging: statistieken
Google Apps Reporting Google Web Analytics
● standaard Google Apps reports Voorbeelden:● gebruik mail, docs, etc.● account login informatie
Extra mogelijkheden:● API reporting key voor Google
Apps Visualization gadget● Download mogelijk van data
voor custom reporting
● standaard website report● custom reporting mogelijk
Voorbeeld Apps beheerder:● domein statistieken
Voorbeelden gebruiker:● gebruik Google docs● gebruik Google sites
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Admin event log
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Bring Your Own Device
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Device Management - Gratis!
● data encryption op het device ● auto-wipe device
● camera uitschakelen
● wachtwoord management○ hergebruik wachtwoorden voorkomen○ wachtwoord wijzigingsinterval
● roaming instelling voor data synchronizatie
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Android Management - Gebruikers
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IN CONTROL
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MIGRATIE NAAR GOOGLE APPS
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Contact gegevens
Cloud Consultancywww.werkplekindewolken.nl Google Apps Solutionswww.g-workplace.com Google trainingwww.google-cursus.com Chromebookwww.chromebook-voor-bedrijven.nlwww.chromebook-voor-scholen.nl Nieuwsbriefwww.nieuwsbrief-googelen.nl
Richard van [email protected]