PMOIMPLEMENTING “BETTER” PRACTICES

A CONTINUOUS IMPROVEMENTS PERSPECTIVEIT WEEK|Oct. 20-24, 2014|Tues., Oct. 21 @ 2pm

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• Have you ever missed an exit while driving?

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• Why do motorists occasionally miss the exit?

– They are not paying attention…

– They are distracted…

– They are misguided… lacking directions…

– The posted signs were confusing…

– The exit came up faster than expected…

– They were in the wrong lane and couldn’t exit…

– The interchanges were different than expected…

– Their GPS was not accurate…

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• What is the impact of missing an exit?

– Delays…

– Wastes…

– Increased gas expenses (and potential tolls)…

– Frustrations…

– Road rage… Anger…

– Missed opportunity…

– Impact others (at destination)…

– Getting lost…

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• Getting back on track

– Make a dangerous and

illegal turn

– Back up on the shoulder

– Keep calm and catch the

next exit

– Turn around further

down the road

Constructive options:

– Let the GPS recalculate

– Communicate new ETA

• “Not missing the exit”

– Confirm the destination

– Roadmap the routes

– Plan the trip (Time/Cost)

– Select the best option

– Highlight potential stops

and stop when

appropriate

– Stick to directions

– Confirm milestones

– Follow road signs

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HOW DOES “NOT

MISSING THE EXIT”

APPLY TO OUR

RESPONSIBILITIES?

HOW DOES “NOT

MISSING THE EXIT”

APPLY TO OUR

RESPONSIBILITIES?

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IMPLEMENTING

PROJECT

MANAGEMENT

“BETTER PRACTICES”

WHICH IS ABOUT

“NOT

MISSING THE EXIT”

IMPLEMENTING

PROJECT

MANAGEMENT

“BETTER PRACTICES”

WHICH IS ABOUT

“NOT

MISSING THE EXIT”

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• “Not missing the exit” benefits everyone:

– The customer

• Meet expectations|Quality results

– The team member

• Clear directions|Sense of progress and achievement

– The project manager

• Greater confidence|Enhanced 360o communication

– The management team

• Greater visibility|Actionable project information

PM “Better Practices”PM “Better Practices”

• Not missing the exit

– Confirm the destination

– Roadmap the routes

– Plan the trip (Time/Cost)

– Select the best option

– Highlight potential stops

and stop when

appropriate

– Stick to directions

– Confirm milestones

– Follow road signs

• PM “Better Practices”

– Scope/Size a project

– Select a template

– Plan the project

– Launch the project

– Conduct status

meetings and perform

“health checks”

– Implement the plan

– Plan milestone checks

– Monitor progress

10PM “Better Practices”PM “Better Practices”

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• What is the impact of “Not missing the exit”:

– Satisfied customers & team members

– Set performance benchmarks

– Learn from our great experience on a daily basis

– Perform continuous improvements

– Deliver significant business results

– Leverage resources more efficiently

– “Tell the IT story…” including specific metrics

– Grow our organization

PM “Better Practices”PM “Better Practices”

12PMO “Pit Stops”PMO “Pit Stops”

Intake

Questionnaire

Scoping / Sizing

document

PM “Common

Framework”

PI

Templates

Project Monitoring

“Project Health”

PI

Coached Planning

“Special Projects”

Support & Audits Individual Coaching

Continuous

Improvements

PM Training

(REP / PMO)

…short-term

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Partnering w/ other

departments

Lean Initiatives

IT Charge-Backs

Template Library &

Platform

Template Library &

Repository

Platform

ROI Case Studies

Measure

Practices

Measure

Application of PM

Practices

Dedicated PM

Assignments

…long-term

14IT WEEK|Oct. 20-24, 2014IT WEEK|Oct. 20-24, 2014

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…TEAMWORK IS

AN INDIVIDUAL

DECISION…