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NFC and the Salesforce Mobile SDK Cory Cowgill, West Monroe Partners, Senior Consultant @corycowgill

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Dreamforce 2012 Presentation Slides on NFC and the Salesforce Mobile SDK

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NFC and the Salesforce Mobile SDKNFC and the Salesforce Mobile SDK

Cory Cowgill, West Monroe Partners, Senior Consultant

@corycowgill

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Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

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Cory CowgillCory Cowgill

Senior Consultant

West Monroe Partners

@corycowgill

Senior Consultant

West Monroe Partners

@corycowgill

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Agenda

NFC Showcase

NFC Overview

Mobile Hybrid Application Architecture

Use Case Overview and Demo – vCard Cloud Loader

Source Code Deep Dive

Q&A

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NFC Showcase #1 – Mobile Payments

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NFC Showcase #2 – Hotel Key

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NFC Showcase #3 – Content Sharing

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NFC Overview

NFC stands for Near Field Communication.

Allows both active (smartphones) and passive

(NFC tag) devices to transmit data wirelessly.

Requires devices to be centimeters apart.

Based on existing RFID technology.

NDEF – NFC Data Exchange Format

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What can you build with NFC?

Transaction based applications:• Google Wallet

• iOS Passport (?)

• Rewards Programs

Data Sharing Applications• Contacts

• Photos & Videos

• URL’s

Task Launchers• WiFi Setups

• Custom Application Triggers

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NFC and Device Support

Operating Systems• Currently Available:

– Google Android

– Blackberry

• Rumored or Soon to be Released:

– iOS 6.0

– Windows Phone

Smartphones & Tablets• Samsung Galaxy Phones

• Google Nexus 7 Tablet

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Mobile Hybrid Application Architecture

Portable Codebase• Core application can run on multiple

devices

PhoneGap & Plugins• Allows access to hardware API’s from

Javascript

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Android NFC Tag Dispatch System

PhoneGap & Plugins• PhoneGap NFC Plugin abstracts

NFC Tag Dispatch System

• Ensures that across devices the

different NFC systems

implementations will work with

your mobile application.

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Use Case Overview & Demo

NFC vCard Cloud Loader• A mobile application that uploads a NFC tagged business card into Salesforce.com.

• Application is portable to different mobile operating systems.

• YouTube Video Demonstration

– http://www.youtube.com/watch?v=nXq409WsI1E&feature=plcp

• DeveloperForce Article

– http://wiki.developerforce.com/page/

Developing_Mobile_Applications_That_Support_Near_Field_Communication_(NFC)

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Source Code Deep Dive

Eclipse IDE

Sourcecode on Github– https://github.com/corycowgill/NFC_vCard_Loader

Code Deep Dive Guideposts• 1. Install & Configured the NFC Plugin

• 2. Register for NFC Events

• 3. Handle the NFC Read Event

• 4. Process & Parse the NFC Tag Data

• 5. Upload to Force.com

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Source Code Part 1 – PhoneGap Plugin Install Library Downloads

• Download the .JAR (phonegap-nfc-android.jar) and JavaScript file (phonegap-

nfc.js) for the plugin.

• Copy the .JAR file into your applications library folder.

• Copy the JavaScript file into your applications JavaScript folder.

HTML Page Includes• Include the Javascript libraries in your HTML.

PhoneGap Plugin Config• Update your PhoneGap plugin xml file (plugins.xml) to include the plugin class:

• <plugin name="NfcPlugin" value="com.chariotsolutions.nfc.plugin.NfcPlugin"/>

Authorize NFC for the application in the manifest• <uses-permission android:name="android.permission.NFC" />

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Source Code Part 2 – Registering NFC Listeners

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Source Code Part 3 – Handle NFC Payload NFC Read Event

• “nfcEvent” object will include the tag object

• Tag object will have the encoded data for reading and writing

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Source Code Part 4 – Parse the Tag Data Parse NFC Tag Payload

• Data is NDEF Formatted

• Data is further encoded as vCard data

• vCard data manipulation is performed via JavaScript Library

– https://github.com/mattt/vcard.js

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Source Code Part 5 – Upsert Data into Force.com Upsert the Contact into Force.com

• Use the Force.com Mobile Toolkit

• Pass the Contact record we created from parsing the tag data

• Display the results on the screen to the end user

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Additional Resources Force.com Mobile SDK

• http://wiki.developerforce.com/page/Mobile_SDK

NFC PhoneGap (Open Source) plugin by Don Coleman• https://github.com/chariotsolutions/phonegap-nfc

vCard JavaScript Library (Open Source)• https://github.com/mattt/vcard.js

NFC vCard Cloud Loader Source• https://github.com/corycowgill/NFC_vCard_Loader

Developer Force Wiki• http://wiki.developerforce.com/page/

Developing_Mobile_Applications_That_Support_Near_Field_Communication_(NFC)

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