next generation leadership - ryan jenkins · latch-key kids, do it ... ask why, creative,...
TRANSCRIPT
by Ryan [email protected]
www.ryan-jenkins.com/KPH
NEXT GENERATION
leadershipOpportunities for engaging a multi-generational workforce
to engage generations Q&A and
today’s agendaBuckle up and buckle down
recapwho are theygenerations 4 opportunities
Age Numbers
GenERATION Z < 19 50+ millionMillennials 20-36 76 million
Generation X 37-52 51 millionbaby Boomers 53-71 75 million
Builders 72-89 56 million*G.I. Generation 90+ 60 million*
THE Generations
who are the generationsbuilders boomers gen X millennials
Great Depression & world wars
woodstock & civil rights
watergate, layoffs & Divorce
9/11, Columbine, Internet, Great
recession, & Tech
veterans, structured, loyal, follows rules,
individual
question authority, driven, optimistic,
efficient, team player
latch-key kids, do it my way, self-relient,
independent
Ask why, creative, collaborative,
entrepreneurial
a dream a birthright A way to get there worth it?
“Your experience is respected & valued”
“You’re crucial for our success”
“Do it your way”“You can make a
difference”
Shap
ed
BYtr
aits
impa
ct
mes
sage
educ
atio
n
2017 workplace5 generations representin’
27%
33%38%
31%
42%26%
National average KPH
25%
75%
Millennials & Gen Z Other Generations
2025 workplaceOh the places they’ll go
WHY GENERATIONS MATTER
52%of workers say they’re least likely to get along with someone from another generation.
so much is at stake
Millennials are a criticalmass of change agents
technology
millennials
internet
exponentialtimes
why Is today different?a bigger story
technology
millennials
internet
exponentialtimes
elevated expectationsseamless & effortless
to engage generations Q&A and
today’s agendaBuckle up and buckle down
recapwho are theygenerations 4 opportunities
builders boomers gen X millennials
formal, respectful
formal, directinformal, flexible
informal, authentic
phone & Email email & Textemail, Text &
text, instagram, Group Me, Snapchat,
Slack, etc.
Need background info & details
Keep professional
Need options & zero meetings
Want brevity, real time & quick responses
sum
mar
yvi
ewat
titu
de
communicationShifting perspectives
the communication dividejust 1 example
99+
what’s up?
ok…what’s up?
just left u a vm
communicationopportunity #1
to deferAdjusting your communications is the new norm.
prefer
builders boomers gen X millennials
no tech some tech high tech all tech
hinderance enhancer balancer amplifier
hope to outlive it
want to master it
want to enjoy it
need to employ it
sum
mar
yvi
ewat
titu
de
technologyshifting perspectives
technologythe “household CTO”
technologyopportunity #2
reverse mentoringCreates opportunities to develop communication skills.
implement
builders boomers gen X millennials
responsibility a placeA means to
an enda vehicle
lifer Defined by it a tool fulfilling
“You’re lucky to have a job”
loyalty is rewarded
Work hard, play hard
work smart
sum
mar
yvi
ewat
titu
de
WORKshifting perspectives
WORKwork continues to evolve
WORKopportunity #3
over the wayprioritize why“This is always the way we’ve done it,” is a
slippery slope to irrelevance.
builders boomers gen X millennials
endure it respect it ignore it choose it
honor respect autonomy equals
no news is good news
feedback once per year
routine Check-ins
Constant feedback
sum
mar
yvi
ewat
titu
de
leadershipshifting perspectives
leadershipproviding real-time feedback
leadershipopportunity #4
self reviewsconsider
#1 - Millennials are more critical#2 - Ownership is taken#3 - Managers turn into coaches
closing thoughtdon’t forget…
One Generation’s Status quo is another generation’s Challenge to improve.
4 opportunitiesto engage generations Q&A and
today’s agendaBuckle up and buckle down
recapwho are theygenerations
STAY CONNECTEDand much more
Bonus Materialwww.ryan-JENKINS.com/KPH(get today’s slides, free resources & more)
Presentation surveywww.ryan-jenkins.com/survey
Freechapter!How to Use Reverse Mentoring to
Retain and Engage Millennials
ignorance
5
4
32
1Denial
responsibility
resolve
Progress
5 phases of changestay overwhelmed
Thank youy’all rock!
references
The logos used in this presentation are the property of the respective third parties.
disclaimer
Ford, Trend Report 2015: http://www.at.ford.com/SiteCollectionImages/2014_NA/Dec/Ford-2015-TrendReportBook.pdf
Boston College Center for Work & Family, Creating Tomorrow’s Leaders: the Expanding Roles of Millennials in the Workplace, Lauren Stiller Rikleen, 2011, http://www.bc.edu/content/dam/files/centers/cwf/pdf/BCCWF%20EBS-Millennials%20FINAL.pdf
Boston College Center for Work & Family, Millennial Careers: http://www.bc.edu/content/dam/files/centers/cwf/pdf/BCCWF%20Millennial%20Careers%20FINAL%20for%20web.pdf
UpWork, Millennial Majority Workforce Study: http://www.elance-odesk.com/millennial-majority-workforce-infographic
Jason Ryan Dorsey, Y-Size Your Business: How Gen Y Employees Can Save You Money and Grow Your Business (Wiley, 2009)
Jeff Fromm & Christie Garton, Marketing To Millennials: Reach the Largest and Most Influential Generation of Consumers Ever (New York: Barkley Inc, 2013)
Barkley, The Boston Consulting Group (BCG), and Service Management Group (SMG), 2011-2013
Deloitte: The 2014 Millennial Survey - https://www.deloitte.com/millennialsurvey
27 Stunning Millennial Stats About Our Future Employees, Leaders, Consumers, & Parents http://ryan-jenkins.com/2014/10/27/27-stunning-millennial-stats-about-our-future-employees-leaders-consumers-and-parents/
Forbes, 2014: Enough With The Free Food Already, Millennials Want Opportunity and Fair Pay:http://www.forbes.com/sites/datafreaks/2014/09/11/enough-with-the-free-food-already-millennials-want-opportunity-and-fair-pay/
22 Shocking Stats About Millennials To Help You Chart Tomorrow’s Changehttp://ryan-jenkins.com/2013/09/16/22-shocking-stats-about-millennials-to-help-you-chart-tomorrows-change/
YPulse: Youth Marketing and Millennial Marketing: https://www.ypulse.com/Harvard Business Review: https://hbr.org/2015/02/millennials-want-to-be-coached-at-workCenter for Generational Kinetics: http://genhq.com/wp-content/uploads/2015/06/Unlocking-Millennial-Talent-c-2015-The-Center-for-Generational-Kinetics.pdfPricewaterhouseCoopers: http://www.pwc.com/gx/en/issues/talent/future-of-work/millennials-survey.htmlEventbrite, Millennial Research: http://eventbrite-s3.s3.amazonaws.com/marketing/Millennials_Research/Gen_PR_Final.pdfDeloitte:,The 2015 Millennial Survey: http://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/gx-wef-2015-millennial-survey-executivesummary.pdfAV Network: http://www.avnetwork.com/av-technology/0002/report-gen-y-executives-prefer-video/91604
Deloitte: The 2016 Millennial Survey: http://www2.deloitte.com/global/en/pages/about-deloitte/articles/gx-millennials-one-foot-out-the-door.html