next gen startup cultures- jason fried. company culture is the by-product of consistent behavior....
TRANSCRIPT
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Next Gen Startup CulturesINNOVATING AS YOU GROW
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Jim Plush
‣Sr Director of Engineering, CrowdStrike
‣Employee 30 of > 500
‣Member of the Culture Team
‣@jimplush
> whoami
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> whois
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‣Endpoint security
> whois
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‣Endpoint security
‣Cloud based, realtime detection & prevention
> whois
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‣Endpoint security
‣Cloud based, realtime detection & prevention
‣DNC Breach Attribution
> whois
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‣Endpoint security
‣Cloud based, realtime detection & prevention
‣DNC Breach Attribution
‣High Scale
‣1M+ Inbound events per second
‣Multi Petabytes under management
> whois
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What Is Culture?
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What Is Culture?
‣How business gets done
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What Is Culture?
‣How business gets done
‣What happens when no one is looking
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That’s My Job?
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That’s My Job?‣You are the culture influencers
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That’s My Job?‣You are the culture influencers
‣Don’t be a passenger
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The Early Years
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The Early Years
‣Next Gen?
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The Early Years
‣Next Gen?
‣Distributed from the start
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The Early Years
‣Next Gen?
‣Distributed from the start
‣Culture from the start
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CultureTeam
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CultureTeam
‣Phrase mission & define values
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CultureTeam
‣Phrase mission & define values
‣How will we incentivize behaviors?
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Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do.
- Jason Fried
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Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do.
- Jason Fried
‣What can we learn from the past?
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Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do.
- Jason Fried
‣What can we learn from the past?
‣Structure environment to avoid past mistakes
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Contributors To Poor Culture
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Contributors To Poor Culture
‣Poor management practices
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Contributors To Poor Culture
‣Poor management practices
‣Lack of autonomy
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Contributors To Poor Culture
‣Poor management practices
‣Lack of autonomy
‣Too much process, too many meetings
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In PracticeStructure
People
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In PracticeStructure
People
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People Don’t Leave Companies, They Leave Managers
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People Don’t Leave Companies, They Leave Managers
‣Skip Level 1:1s
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People Don’t Leave Companies, They Leave Managers
‣Skip Level 1:1s
‣Multiple sign offs on promotions
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People Don’t Leave Companies, They Leave Managers
‣Skip Level 1:1s
‣Multiple sign offs on promotions
‣Managers don’t control tasks
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- Joi Ito
Want To Increase Innovation? Lower The Cost Of Failure.
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‣ Invention != Innovation
- Joi Ito
Want To Increase Innovation? Lower The Cost Of Failure.
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‣ Invention != Innovation
‣Focus on automation
- Joi Ito
Want To Increase Innovation? Lower The Cost Of Failure.
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‣ Invention != Innovation
‣Focus on automation
‣Avoid Process
- Joi Ito
Want To Increase Innovation? Lower The Cost Of Failure.
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‣ Invention != Innovation
‣Focus on automation
‣Avoid Process
‣5 Whys
- Joi Ito
Want To Increase Innovation? Lower The Cost Of Failure.
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Meetings Are A Symptom Of A Bad Organization. The Fewer The Meetings The Better
- Peter Drucker
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Meetings Are A Symptom Of A Bad Organization. The Fewer The Meetings The Better
- Peter Drucker
‣Question all meetings
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Meetings Are A Symptom Of A Bad Organization. The Fewer The Meetings The Better
- Peter Drucker
‣Question all meetings
‣No Meeting Thursday
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Creativity Is Thinking Up New Things. Innovation Is Doing New Things
- Theodore Levitt
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Creativity Is Thinking Up New Things. Innovation Is Doing New Things
‣Think Week
- Theodore Levitt
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SoftwareDevelopmentLife Cycle
How We Build Things
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Single, Prioritized List
Customer Feature Foo
Infrastructure Project Bar
Platform Project Baz
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Customer Feature Foo
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Customer Feature Foo context
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Customer Feature Foo context
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Customer Feature Foo context
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Customer Feature Foo context
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Customer Feature Foo context
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Customer Feature Foo contextfeasibility
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Customer Feature Foo contextfeasibility
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Customer Feature Foo contextfeasibility
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Customer Feature Foo contextfeasibility
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Customer Feature Foo contextfeasibility
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Customer Feature Foo contextfeasibility
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Customer Feature Foo contextfeasibility
Platform Bar contextfeasibility
Customer Feature Baz contextfeasibility
Small Projects / Live Site
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In PracticeStructure
People
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The Urge To Excel And The Urge To LeadAren’t The Same. Sometimes I Think TheyMay Be Opposites.
- Kim Stanley Robinson
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The Urge To Excel And The Urge To LeadAren’t The Same. Sometimes I Think TheyMay Be Opposites.
- Kim Stanley Robinson
‣Dual Management / Engineering Path
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The Urge To Excel And The Urge To LeadAren’t The Same. Sometimes I Think TheyMay Be Opposites.
- Kim Stanley Robinson
‣Dual Management / Engineering Path
‣Same comp ranges for ICs and managers
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The Urge To Excel And The Urge To LeadAren’t The Same. Sometimes I Think TheyMay Be Opposites.
- Kim Stanley Robinson
‣Dual Management / Engineering Path
‣Same comp ranges for ICs and managers
‣ IC growth up to Senior VP
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The Only Thing Worse Than Training
Employees And Losing Them Is To Not Train
Them And Keep Them.- Zig Ziglar
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The Only Thing Worse Than Training
Employees And Losing Them Is To Not Train
Them And Keep Them.- Zig Ziglar
‣Near unlimited book budget
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The Only Thing Worse Than Training
Employees And Losing Them Is To Not Train
Them And Keep Them.- Zig Ziglar
‣Near unlimited book budget
‣Budget for training, conferences
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The Only Thing Worse Than Training
Employees And Losing Them Is To Not Train
Them And Keep Them.- Zig Ziglar
‣Near unlimited book budget
‣Budget for training, conferences
‣Opportunity across projects
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We Are A Distributed Team,Not Remote Workers
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We Are A Distributed Team,Not Remote Workers
‣ Inclusion
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We Are A Distributed Team,Not Remote Workers
‣ Inclusion
‣Open Communication
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We Are A Distributed Team,Not Remote Workers
‣ Inclusion
‣Open Communication
‣On-boarding
![Page 73: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/73.jpg)
How Do You Grade
Culture?
![Page 74: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/74.jpg)
How Do You Grade
Culture?‣Surveys
![Page 75: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/75.jpg)
How Do You Grade
Culture?‣Surveys
‣Long timers view
![Page 76: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/76.jpg)
How Do You Grade
Culture?‣Surveys
‣Long timers view
‣Exit Surveys
![Page 77: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/77.jpg)
How Do You Grade
Culture?‣Surveys
‣Long timers view
‣Exit Surveys
‣Retention Comparisons
![Page 78: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/78.jpg)
How Do You Grade
Culture?‣Surveys
‣Long timers view
‣Exit Surveys
‣Retention Comparisons
‣Referral Rates
![Page 79: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/79.jpg)
Takeaways
![Page 80: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/80.jpg)
Takeaways‣Start small
![Page 81: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/81.jpg)
Takeaways‣Start small
‣Define your values
![Page 82: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/82.jpg)
Takeaways‣Start small
‣Define your values
‣What drives people away from those values
![Page 83: Next Gen Startup Cultures- Jason Fried. Company Culture Is The By-Product Of Consistent Behavior. What You Do Always Wins Against What You Intend To Do. - Jason Fried](https://reader034.vdocuments.mx/reader034/viewer/2022042105/5e84480ecef6ae35e900a435/html5/thumbnails/83.jpg)
Everything That You Want In This
World Is Just Beyond Your Comfort
Zone - Robert Allen
@jimplush