newsupdate - faith technologies february 2017 ... the reviewer and employee can work together ......

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® CORPORATE STRATEGY UPDATE NEWSUPDATE FEBRUARY 2017 | VOLUME 13, ISSUE 2 1 2017 PERFORMANCE APPRAISALS Faith is committed to the development of its employees at all levels of the organization. While this commitment is core to Faith’s culture, last year, Faith recognized the need to place a strategic focus on our most important resource – our people. As a result, one of our WIGs (Wildly Important Goals) became to evaluate and develop a succession/ talent development plan for members of the strategic leadership team by 12/31/16. Now that we have achieved this goal, we are committed in 2017 to continuing with this strategic focus to invest in our employees through the following ways: BENEFITS OF COMPLETING PERFORMANCE APPRAISALS: Evaluate and develop leadership competencies for other leaders in the organization Incorporate career development plans for office employees Develop goals for field employees Provide continuing education opportunities during annual training weeks. It’s important to note, these are being held at locations in Georgia, Oklahoma, Kansas, and Wisconsin throughout Q1. Class schedules are available on the L&D SharePoint site (requires network access) or by contacting Nicole Stephani, Learning Administrator. Facilitate annual performance appraisal process for all employees With performance appraisals currently underway for both field and office employees, this is a great opportunity to highlight the ways each of us can grow in our roles and better serve Faith. The performance evaluation process is the perfect opportunity to showcase one of our core values: Reward individual results that create team success. By documenting performance and providing feedback to our employees, we are able to reward those who consistently perform at a high level. It is central to the ongoing success of Faith because it manages and measures the effectiveness of our most important resource – our people. Serving and developing our employees encourages our team to be the best we can be and is critical to retaining good employees and achieving a productive work environment. Clarifies expectations. By spending time discussing performance, both the employee and manager are clear about the employee’s goals, required outcomes, and how the success of the employee’s contributions will be assessed. Improves communication. Problems that stem from a lack of communication can sometimes be resolved with a performance appraisal. By speaking openly about job performance and issues that may be affecting it, the employee and his or her manager can develop a sense of trust that may have been lacking. It also helps each of us see how our jobs and expected contributions fit into the bigger picture of the organization. Promotes employee development and enhanced organizational performance. The performance appraisal process helps employees set both personal development and organizational goals. If development opportunities are identified during the appraisal, the reviewer and employee can work together to establish new goals as well as develop a plan to reach them. Provides opportunity to discuss career goals and aids in succession planning. The performance appraisal is also the perfect opportunity to address long-term career goals that may not be on the everyday list to discuss. By understanding an employee’s career aspirations and developing a plan to help him or her achieve those goals, managers can not only create a roadmap for the employee, but help identify future talent that aids in succession planning. (Succession planning is not only about determining who will lead the organization; it’s also about identifying the key positions that are at risk and developing a pipeline of talent that can be drawn from at any time.) Makes people feel valued. Perhaps most importantly, by taking the time to meet with employees and discuss their performance, concerns, and career goals, it serves as a reminder that Faith, as an organization, cares about our people, and is genuinely interested in each person’s individual performance and development.

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Page 1: NEWSUPDATE - Faith Technologies FEBRUARY 2017 ... the reviewer and employee can work together ... (Succession planning is not only about determining who will lead the organization;

®

C O R P O R A T E S T R A T E G Y U P D A T E

NEWSUPDATEFEBRUARY 2017 | VOLUME 13, ISSUE 2

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2017 PERFORMANCE APPRAISALS

Faith is committed to the development of its employees at all levels of the organization. While this commitment is core to Faith’s culture, last year, Faith recognized the need to place a strategic focus on our most important resource – our people. As a result, one of our WIGs (Wildly Important Goals) became to evaluate and develop a succession/talent development plan for members of the strategic leadership team by 12/31/16. Now that we have achieved this goal, we are committed in 2017 to continuing with this strategic focus to invest in our employees through the following ways:

BENEFITS OF COMPLETING PERFORMANCE APPRAISALS:

• Evaluate and develop leadership competencies for other leaders in the organization

• Incorporate career development plans for office employees

• Develop goals for field employees

• Provide continuing education opportunities during annual training weeks. It’s important to note, these are being held at locations in Georgia, Oklahoma, Kansas, and Wisconsin throughout Q1. Class schedules are available on the L&D SharePoint site (requires network access) or by contacting Nicole Stephani, Learning Administrator.

• Facilitate annual performance appraisal process for all employees

With performance appraisals currently underway for both field and office employees, this is a great opportunity to highlight the ways each of us can grow in our roles and better serve Faith.

The performance evaluation process is the perfect opportunity to showcase one of our core values: Reward individual results that create team success. By documenting performance and providing feedback to our employees, we are able to reward those who consistently perform at a high level. It is central to the ongoing success of Faith because it manages and measures the effectiveness of our most important resource – our people. Serving and developing our employees encourages our team to be the best we can be and is critical to retaining good employees and achieving a productive work environment.

• Clarifies expectations. By spending time discussing performance, both the employee and manager are clear about the employee’s goals, required outcomes, and how the success of the employee’s contributions will be assessed.

• Improves communication. Problems that stem from a lack of communication can sometimes be resolved with a performance appraisal. By speaking openly about job performance and issues that may be affecting it, the employee and his or her manager can develop a sense of trust that may have been lacking. It also helps each of us see how our jobs and expected contributions fit into the bigger picture of the organization.

• Promotes employee development and enhanced organizational performance. The performance appraisal process helps employees set both personal development and organizational goals. If development opportunities are identified during the appraisal, the reviewer and employee can work together to establish new goals as well as develop a plan to reach them.

• Provides opportunity to discuss career goals and aids in succession planning. The performance appraisal is also the perfect opportunity to address long-term career goals that may not be on the everyday list to discuss. By understanding an employee’s career aspirations and developing a plan to help him or her achieve those goals, managers can not only create a roadmap for the employee, but help identify future talent that aids in succession planning. (Succession planning is not only about determining who will lead the organization; it’s also about identifying the key positions that are at risk and developing a pipeline of talent that can be drawn from at any time.)

• Makes people feel valued. Perhaps most importantly, by taking the time to meet with employees and discuss their performance, concerns, and career goals, it serves as a reminder that Faith, as an organization, cares about our people, and is genuinely interested in each person’s individual performance and development.

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The office employee evaluations are currently underway as well. After completing the online appraisal form, managers conduct their face-to-face meetings with their employees between February 16 – March 3. Merit increases go into effect on March 13 or March 16, depending on the payroll group.

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Project Managers and/or Workforce Managers conduct their face-to-face meetings with their employees between January 23 – February 17.

S A F E T Y F I R S T

OFFICE PERFORMANCE EVALUATIONS

HRBPs meet with Project Managers and/or Workforce Managers between January 23 – February 17 to review and finalize wage increases. The new wages will go into effect, Monday, February 20, 2017, appearing on field paychecks on March 3.

The newest members of the Faith team are designated as Short Service Employees or SSEs. This title is in place to recognize the SSE’s time of employment with Faith as 6 months or less. It does not reflect his or her experience level or position in the organization.

If there are any questions about the SSE program or you would like to join the mentor program, please contact your local safety manager or any member of the Safety department.

At the end of 6 months, the SSE is asked to name a mentor to review and evaluate whether the SSE has acclimated to Faith’s Safety Culture successfully. If further training is required, it tends to be for relatively short periods of time; the success rate of our SSE program is very good. Once the SSE has successfully completed the program, the supervisor or mentor for the graduating SSE will proudly present the employee with a white hardhat.

C O R P O R A T E S T R A T E G Y U P D A T E C O N T I N U E D

FIELD PERFORMANCE EVALUATIONS

THE SSE/MENTOR RELATIONSHIP

A blue hardhat is a visual sign of a Faith SSE. All field employees are given a blue hardhat during onboarding; even our Vice-President of Safety proudly sported his blue hardhat for his first 6 months with Faith!

When an SSE arrives on a jobsite, a mentor is there to help him or her acclimate to the site and be available to help guide them through the expectations Faith has for all its team members. Because the SSE program is safety driven, the safety policies and procedures that all team members practice are at the forefront of these expectations, but the mentor is there to help with any other issues an SSE may have as well.

Here are some of the components mentors are required to teach and evaluate SSE employees on:

• Identifies and communicates hazards to jobsite leaders and coworkers

• Shows situational awareness to tasks being performed, taking into consideration body positioning and line of fire

• Maintains a clean work area, free of housekeeping hazards• Demonstrates an understanding of Faith’s safety culture, adhering

to safety policies and near miss/incident reporting procedures• Evaluates task at hand and avoids rushing through tasks

• Actively participates in Operation Risk Management (ORM) process

• Asks questions for further instructions on tasks and equipment

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Q U E S T I O N S W I T H C H I E F E X E C U T I V E O F F I C E R

ASK MIKE

Q. AS YOU KNOW, ANY INCENTIVE PAYOUTS ARE TAXED HEAVILY. IS THERE AN OPTION TO GET PAID BONUSES THROUGH THE COMPANY STORE TO GET THE FULL AMOUNT OF THE BONUS?

A. The IRS requires that taxes for bonuses are held at a higher (supplemental) rate, regardless of how they are distributed to employees. It’s important to note though that employees do have the option to adjust their 401k deferral amount if they want to defer a higher percentage than normal for their incentive payments. To do so, employees should complete the 401k deferral change form (found on the Benefits website) and to send to Payroll.

Q. HAS THERE BEEN ANY DISCUSSION TO ADD DECEMBER 24TH AS A PAID HOLIDAY?

A. The company reviews all of the benefit offerings on an annual basis. In that process, which we recently completed in planning for 2017, we consider all combinations of the benefits and work to create very competitive benefits packages. While there are no immediate plans to add December 24th as a paid holiday, the leadership team did make some big enhancements to the benefits package for 2016 and 2017. Beginning in the 2016 plan year, Faith provided three medical choices and no spousal surcharge, increased the dental maximum, increased the company match to the 401(k) retirement plan, added adoption benefits, paid parental leave, and additional paid time off - including the paid holiday the day after Thanksgiving. Beginning January 1, 2017, the leadership team chose to offer reduced medical premiums, enhanced dental coverage, and an accelerated vacation schedule.

Q. WHAT ARE SOME OF FAITH TECHNOLOGIES’ MAIN GOALS FOR THE 2017 YEAR THAT ALL EMPLOYEES SHOULD KEEP IN MIND AS WE PERFORM OUR JOBS?

A. This is a great question. The annual strategic planning session will be held in February, and employees will learn more about the following strategic focuses for 2017 during the March M3 - safety, technology, ground up growth, quality of earnings, and get work strategies. These strategic focuses align with our core values - which help us achieve Faith’s vision and mission. To that point, it’s important to remember that regardless of time of the year, our core values are truly the guiding principles that each of us should always keep in mind in our daily decision making, individual contributions, personal behaviors, and interactions with others. By holding our core values in high regard and taking the time to understand each of them, we create the Faith Technologies culture, empower each of us to be our best, and help ensure Faith’s long-term success.

Employees have two ways to submit their questions:

AskMike Email: All emails sent to [email protected] will be reviewed and answered in one of two ways – via email or during the next M3 meeting.

Anonymous AskMike Submission: https://www.surveymonkey.com/r/RQXFRDP This submission option is intended for questions that impact a widespread audience only. Anyone with questions that require additional clarification or 1:1 follow up should be directed to the AskMike email.

Questions will be addressed via email with the specific individual and/or shared during the next M3 meeting on February 22nd at 11:30 AM CST.

HAVE QUESTIONS?

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EXCELLERATE PROJECT HIGHLIGHTP R O J E C T S P O T L I G H T

THE JAMES (HUB 2)

Superintendent: Jon Mayberry Project Manager: Alex Dominguez

Excellerate VSL (Value Stream Leader): Josh Kaphingst

Excellerate Percent of Job Labor: 13.60% (5179 of 32912 hours) (as of Monday 1/16/2017)

The James (Madison, WI), opening summer 2017, will offer 366 apartments and parking for cars, mopeds and bicycles. There are a large number of amenities, including a roof top grill station, a circular pool, and spa. Additionally, the second floor amenity area includes a fitness center and yoga meditation room.

“Having Excellerate prep the ceiling fans for installation has cut the ceiling fan installation time from 45-60 minutes per fan (factoring in everything) down to 11 minutes per fan. With this prep, we don’t have to deal with all the bulky garbage and no parts go missing. Plus, with 16 fans to a cart, it saves us space.” – Alex Dominguez

Major Assemblies Completed: Box assemblies (all floors), panel builds (with MC homeruns – all floors), meter stack (gear) assembly, pigtail devices (all floors), track lighting assembly, kitting of lights and devices (all floors), ceiling fan prep (all floors), wiremold assembly, and speed pulls.

“I am very happy with the efficiencies that were created by having Excellerate prep and pre-assemble the light fixtures and ceiling fans before they got to the job. Because of this, we generate very little waste on site and we can install directly off the wheeled carts (which the assemblies are delivered on).” – Jon Mayberry

Assembly Highlight: Ceiling Fan preparation

Description of Build: Unpack fan parts from factory packaging (eliminate packaging waste). Assemble/Attach die cast bracket to each blade, assemble main motor assembly, assemble glass to glass frame. Wrap assembled blades with foam. Secure all components to plywood base. Place plywood bases on bakers rack. Stretch wrap entire bakers rack and send to customer (16 units per cart).

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H I R I N G & M E N T O R I N G P R O G R A M

FEATURED POSITION

Electrical Risk Management (ERM) Technician

There are currently two opportunities available; one in the state of Wisconsin and one out of our Lenexa branch.

HOW TO APPLY

The ERM Technician is responsible for working directly with high-impact customers to maintain and develop mutually beneficial customer relationships. In this position, you will have flexibility in scheduling and managing your plant visits to perform infrared testing and surveys, perform NFPA 70E audits, and maintain and/or troubleshoot basic electrical systems in compliance with the NEC for assigned customers.

Visit www.faithtechnologies.com/careers and search for the desired position/location. Apply by selecting “New Resume/ CV” or “Existing Resume/CV” (dependent on if you have set-up an account in the past) and entering your credentials. Please review and update your resume and personal information accordingly. If you know of someone outside of Faith who may be interested, please direct them to the Faith Careers page as well. Thank you.

The ideal candidate will have sound customer service skills and scheduling experience, enjoy the ability to develop and maintain direct relationships with your key accounts, and be proficient in the use of a PC and Microsoft Office Suite.

This member came into the program with high blood pressure and even though seriously overweight, he simply wanted to maintain his current lifestyle and have the nurse health coach follow up with him and advise him as needed. His blood pressure was 138/88, possibly influenced by his weight.

EMPOWERMENTFaith Technologies Health & Wellness Update

DISEASE MANAGEMENT – FAITH EMPLOYEE SUCCESS STORYFrom UMR United Healthcare Company

At our first follow up he had already been engaged in some minor aerobic activity on his own. For this member, his enrolling in the program tripped a trigger and at our first follow up he began asking for healthy ideas to lose weight. The coach reinforced a low salt/ healthier choice/ portion control meal plan. The member learned to make his lifestyle changes gradually and was able to focus on being able to sustain the changes he was making.

The member enjoyed the exercise and began feeling the benefits of the weight loss, and became motivated by feeling better physically and emotionally. He learned not to deprive himself of some of the less than healthy foods he enjoyed. He had worked up to using his elliptical machine for 45 minutes a day.

This member has seen dramatic results. At our last follow up he had lost a total of 34 pounds, and his blood pressure had come down to 122/77.

UMR’s nurse coaches are available to help eligible employees and dependents enrolled in the medical plan. There is no cost to participate, and your personal health information is confidential. You can sign up for coaching on umr.com. Once you are logged in, go to Health Center and select “Get a health coach” from the “I need to” menu. Or you may call UMR at 866.575.2540.

UMR also provides useful, interactive tools online to help you reach your health goals. Log in to umr.com and visit the Health Center to access your wellness activity center. You can learn more about potential health risks and what you can do to limit risks; track your progress using your own personal health record; as well as participate in action plans that provide you with useful information and online activities to guide your journey to healthier living.

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A R O U N D F A I T H T E C H N O L O G I E S

Alexandria Holloway, Electrical Engineer

Andrew Butler-Fox, JourneymanAngela Harden, Specialty Systems

HelperAnthony Chaplin, Electrical HelperArmando Munoz, Electrical HelperBasil Baker, Electrical HelperBlake Boucher, Engineer InternBradley Cirves, Safety ManagerBrandon Doyle, Electrical HelperBrandon White, Electrical HelperBrett Ebben, Electrical HelperBrian Kramer, Interim JourneymanBrody Foos, Electrical HelperCale Bacon, Electrical HelperCecilia Aguirre-Vallin, Specialty

Systems HelperChristopher Ingle, Electrical HelperChristopher Palmer, Interim

JourneymanDaniel Miicke, VDC DetailerDevon Frost, Electrical HelperDonte Ramsey, Interim JourneymanDustin Evers, Electrical HelperEric Jochman, Engineer InternFred Krok, Electrical HelperGabriel Carr, Electrical HelperJake Greunke, Youth ApprenticeJarian Basden, JourneymanJeffrey Stursa, Interim JourneymanJordan Tyson, JourneymanJosh Mcmillian, Electrical HelperJoshua Fulton, Electrical HelperJoshua Yancey, Electrical HelperKyle Davis, Electrical HelperKyle Kluetz, Electrical HelperLaura Sage, Project Coordinator/

Office AssistantLayne Griffith, Electrical HelperLogan Peckham, Specialty

Systems HelperLorenzo Salazar, Specialty Systems

Interim TechnicianLori Mitchell, Electrical HelperLuis Hernandez, JourneymanMatthew Pentek, Electrical

Mechanical TechnicianMichael D’Anzi, ForemanMichele Bonnot, Project

CoordinatorMitchell Ray, Electrical HelperNapoleon Avery, JourneymanNicholas Campbell, JourneymanOmero Vasquez, Electrical HelperPaul Nemitz, JourneymanPeter Krause, Electrical HelperPeter Krusiec, Electrical HelperQuentin Zettler, Electrical HelperRenee Torzala, Community

Relations ManagerRichard Daily, Electrical HelperRobert Martin, JourneymanRobert Pruitt, Electrical HelperRonald Cantrell, Specialty Systems

HelperRyan Klassy, Electrical HelperSamuel Leonard, Electrical

HelperScott King, Electrical HelperSean Flaherty, Field Support

SpecialistShawn Cox, Electrical HelperTanner Furbush, Electrical HelperWilliam Whitney, Electrical

EngineerZachary Earhart, Electrical Helper

ON THE MOVE

Congratulations to the following employees who celebrate their anniversaries in February!

George Pagel 35Todd Ott 20John Lloyd 20Pat McGettigan 20

Matt Kinney 5Jeremy Hayes 5Elroy Henley 5Matt Zaragoza 5

EMPLOYEE ANNIVERSARIES

Faith Technologies is excited to share the following changes within the team!

WELCOMEPlease welcome the newest members of Faith’s team!

Adam Graetz, Atlanta Excellerate Manager

Billy Billinger, SuperintendentChad Sevcik, Preconstruction

Solutions AnalystCory Bodnar, Business

Solutions Consultant Manager

Danny Gist, GeneralSuperintendent

Frederick Weidner, Journeyman

James Hartsell, Associate Project Manager

Jason Weeks, Associate Project Manager

Jeffrey Hintz, Material Coordinator - Excellerate

Jeremiah Prince, Preconstruction Manager

Jerome Prickette, Specialty Systems Foreman

Joel Zimmerman, Preconstruction Specialist

Jonathan Clark, Senior Technical Training Consultant

Jonathan Peifer, Project Manager

Joseph Surowiak, Associate Project Manager

Joseph Zoucha, Interim Journeyman

Justin Fischer, Associate Project Manager

Justin Winn, ForemanKevin Aubrey, Project

ManagerMichael Franz, APC Project

EngineerNicholas Western, Associate

Project ManagerRick Brietzman, Power

Distribution Project Facilitator

Ted Krisher, Associate Project Manager

Toby Hunt, Project Manager

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The Safety team will be conducting Fall Protection Inspections Monday thru Friday at all training weeks in 2017. Please drop off and pick up your equipment at the Faith registration desk. Below are the 2017 training week dates and locations:

P R O F E S S I O N A L D E V E L O P M E N T

• Atlanta:March 20-24 at the Best Western Atlanta Airport; 301 N. Central Ave., Hapeville, GA 30354

• Tulsa:February 6-10 at the Tulsa Office; 5825 S. 129th E. Ave., Suite C, Tulsa, OK 74134

• Wisconsin:February 20-24 at the Radisson Paper Valley Hotel; 333 W. College Ave., Appleton, WI 54911April 3-7 at the Bridgewood Resort Hotel; 1000 Cameron Way, Neenah, WI 54956

• Kansas:March 6-10 at the Holiday Inn Overland Park West; 8787 Reeder St., Overland Park, KS 66214

FAITH APPRENTICES COMPETE IN ABC WISCONSIN SKILL COMPETITION

Are you interested in seeing what kind of tooling discounts will be offered at the Employee Appreciation Event? Check out the My Employment page for a listing of tools that will be available. If you have any questions regarding the external vendors attending, please contact Kevin Meles at [email protected] or 920-967-2788.

Please note: The discounted tools will only be available at the Employee Appreciation Events; the schedule is noted below. Please RSVP to Nicole Stephani at [email protected] or 920-751-9880.

Congratulations to those apprentices who competed in the Associated Builders and Contractors (ABC) Wisconsin Skill Competition in January. Faith competitors were Brandon Liepert (Milwaukee), Zachary Posvic (Sheboygan), Jacob Sell (Home Office), Kevin Steil (Home Office), Matt Van Thiel (Home Office), Andrew Vande Hey (Home Office), and Brandon Weickert (Sheboygan). Apprentices are nominated by their Project Managers as best in class.

• Tulsa: Thursday February 9, at the Tulsa Office; 5825 S. 129th E. Ave., Suite C, Tulsa, OK 74134.• Wisconsin: Thursday, February 23, at the Radisson Paper Valley Hotel; 333 W. College Ave., Appleton, WI 54911.• Kansas: Thursday, March 9, at the Holiday Inn Overland Park West; 8787 Reeder St., Overland Park, KS 66214.• Atlanta: Thursday, March 23, at the Best Western Atlanta Airport; 301 N. Central Ave., Hapeville, GA 30354

FALL PROTECTION INSPECTIONS AT 2017 FAITH TRAINING WEEKS

DISCOUNTED TOOLS AT EMPLOYEE APPRECIATION EVENTS

For the past 27 years, the ABC of Wisconsin Apprenticeship & Training Trust has showcased the skills of top apprentices in Carpentry, Electrical, HVAC, Plumbing and Heat & Frost Insulation. The competition consists of both hands-on and written exams. Brandon Liepert (Milwaukee) was awarded third place in this year’s competition – congratulations Brandon!

Thank you also to Amberlynn Calaway, Evan Blakeman, Lindsay Derencius, Brian Mittelstaedt, Frank Thiel, Keith Verstegen, and Jake Wenzel who attended the competition in support of our apprentices!

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P R O D U C T I V I T Y

“IT’S THE LITTLE THINGS THAT COUNT – THE PRODUCTIVITY EDGE”

The most effective, or the most efficient does not mean the fastest. Faith Technologies productivity program has not been an overnight success; the results have come slowly but steadily over the past eight years. Our initial time studies showed that our crews spent on average 39% of their time performing value-added primary time work (tasks that the customer pays us to complete). Today they spend, on average, a remarkable 63% of their time on value-added primary time work. So you might wonder – how have our workers made this significant accomplishment when construction productivity has stagnated at 42% or less?

We identified simple things that, when repeated over time result in increased productivity. Examples include:

• Keeping tools, information and materials within 30 feet/30 seconds of the work area • Maintaining radio communications • Utilizing tool belts and pouches when appropriate.

These techniques along with others we have identified, have grown to be habits that are now ingrained in Faith’s culture. When practiced relentlessly every day, the result is reduced waste, and a reduction in non-value added activities, permitting our crews to spend more of their time on tasks our customers pay us to do. All this adds up to increased productivity.

Techniques outlined in the book, “The Slight Edge” by Jeff Olson, capture the ingredients in our approach to improving and maintaining productivity.

This excerpt from the book captures its essence - focus on doing the little things consistently day in and day out resulting in lasting success. In doing so, we form the basis for turning simple disciplines into major achievements. Humans are programmed to expect instantaneous success. When we can’t see results in a short timeframe, we often stop doing the little things over time that support our success and help us reach our future goals.

“The things you do every day, the things that don’t look like they matter, do matter. They not only make a difference – they make all the difference.”

The simple disciplines outlined in the book can apply to every job at Faith. To gain a sense of the simple things you can do to be successful, think back to when you first started your job or your career. You paid attention to the small things on a daily basis that generated your success. Once you were comfortable, it’s likely you slowly dropped key ingredients that brought you success. For a Project Manager, it might be as simple as frequent and timely reviews with the project site, or contacting key customers on a daily basis. For an electrician, it can be as simple as wearing a tool belt. When new to the trade, most will purchase and wear a tool belt, but as they become more experienced they might drop the use of the tool belt and stick tools in their pockets or leave tools on a cart distant from their work area. This simple change can increase non-value added handling time as much as 5%.

There is nothing complicated about our productivity program. Instead of looking for the fastest workers, we bring employees into a system that focuses on performing consistent techniques to help us accomplish the most work in the least amount of time, while relentlessly and consistently teaching and practicing the simple elements every day. We have found when new employees are placed into this system, they produce the same consistent results. These daily disciplines have taken Faith from average to elite. The primary influence is the culture and the environment we create – you cannot force commitment, but you can develop commitment.

Think of those small things you used to do when new to your role and put them into practice on whatever job you perform for Faith. Consistently doing the small things become habits that guarantee your success over time.

Increasing productivity in everything we do is a critical ingredient for our continued success.

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I N T H E N E W SV A L U E S R E C O G N I T I O N P R O G R A M

NOMINATIONS

The following individuals were nominated by a fellow Faith Technologies’ employee for exemplifying one of Faith’s core values. Please take a moment to congratulate and thank them for ensuring their work behavior, decision making, contributions, and interpersonal interaction aligns with Faith’s core values:

• Maria Johnson• Chad Sevcik• Arron Mclendon• Ryan Johnson• Dean Zarnoth

• Carl Weber• Brian Baseman• Ryan Ebert• Erin Buck• Karl Danielson

• Renee Torzala• Kelly Chartré • Hannah Haffley• Lisa Desens

WFRV

Kelly Chartré, director of marketing, interviewed with WFRV on the One Menasha Center and Faith Technologies’ community involvement. See her interview here.

E M P L O Y E E S P O T L I G H T

ASHLEY NICHOLSMeet our Feb 2017 Employee Spotlight : Ashley Nichols, Electrical Engineering Team Lead – Atlanta

Working with people throughout the organization is one of Ashley’s favorite things about her position at Faith. In addition to the team’s engineers and VDC detailers, she works closely with precon managers, estimators, project managers and superintendents to provide cost-effective, constructible designs. “I enjoy being able to be part of larger projects and seeing the big picture for Faith,” Ashley says. She also appreciates the opportunity to work with and help develop our new engineering team members, seeing them grow in their skills and confidence.

Outside of work her schedule is no less busy, as she’s the mother of a 5-month-old son. She and her husband will be celebrating their 2nd anniversary soon, and they enjoy traveling. Ashley has been with Faith Technologies since September 2015, and we thank her for all she does for our Atlanta team and for Faith overall!

Ashley Nichols is an electrical engineering team lead in our Atlanta office. In her role, she leads a team of 8 engineers and detailers, providing the technical support for design/build and design/assist projects in the General Building vertical segment.

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EMPLOYEE RESOURCES

UMR• Teladoc: 800.835.2362, www.teladoc.com• 24/7 Customer Service: 800.716.2826, www.umr.com• 24/7 Nurse Line: 877.950.5083, Pin 197 • Disease & Maternity Management: 866.494.4502

Delta Dental800.236.3712www.deltadentalwi.com

UHC - Vision800.638.3120www.myuhcvision.com

MetLife (to file a disability claim and/or Family Medical Leave)877.638.8262

Faith Technologies Crisis Line866.324.8585

Prudential Retirement 877.778.2100www.prudential.com/online/retirement

Employee Assistance Program800.511.3920www.members.mhn.com; Web ID/Company Code: metlife3

My Employment WebsiteTo log in: www.faithtechnologies.com• Click Employee Login on the bottom of the screen.• Click Faith Technologies - My Employment.• Sign in or click New User button.• Click Get Started under My Benefits/Safety/Wellness.

Confidential Fraud Hotline Signius• Call 888.250.2398• Email: [email protected]• Fax 866.332.2699 (list Faith Technologies in the fax)• Mail to: Signius Communications, Attn:

SOX Representative, 8915 Knight Road, Houston, TX 77054

Wellness Program AdministratorAlyssa Kwasny, 920.751.9815

Benefits Department Leslie Swinford, 920.751.9845Lynn Erath, 920.751.9908 Terri Bemowski, 920.751.9933Katie Huss, 920.225.6784

Benefits Websitehttp://faithbenefits.info