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NCR REA NEwsOfficial publication of NCR REA, Inc. www.ncr-rea.org 1st Quarter 2016
WHAT’S INSIDE
Valued members, your Trustees, Administrator, newsletter editor and webmaster join me in welcoming you to our first newsletter of 2016.
We trust your new year is off to a good start and wish you continued good health, fun, and safety throughout the entire year. Yes, these are many of the words from 2015’s Q1 newsletter, but they are still most appropriate!
In our last newsletter for 2015, we noted with a sense of commitment our Trustee and support team remain motivated to improve our deliverables in the form of the newsletter and website. Lesley Baumann has “spruced” up the site and works closely with Sue Schweitzer, Barb Miller, and Greg Jump in keeping the information up-to-date. Each Trustee has a role in contributing content to the newsletter. Barb Miller has worked very hard to keep up com-munications with the many contact groups all over the US. Ken Carr spends a lot of time in researching and presenting interesting historical articles about NCR and humorous tidbits as well. More on that from Ken Carr and Greg Jump in Q2.
Our other important deliverable is our Annual Meeting scheduled for September 22, 2016. As noted in the last newsletter we listened to your feedback for the 2015 meeting and will be implementing some format changes while keeping to our by-law and fiduciary requirements. We will return to the Presidential Banquet Center in Kettering, Ohio for the good food and service. We anticipate another great program.
By the way this will be our 20th Annual Meeting of the NCR REA. Who would’ve “thunk it”?
Have a great year, and we’ll see you in September.
Best regards,
Chuck
Newsletter Volume 20, Issue 1
From Our President ……………… 1
From Your Editor …………………… 2
Did You Know? ……………………… 3
New Members ……………………… 4
Renewing Members ……………… 4
In Memoriam ………………………… 4
NCR in the News …………………… 5
From Our Members ……………… 6
Events Calendar …………………… 9
FYI & Contacts …………………… 11
The Tale End ……………………… 12
From President ChuCk!
SEPTEMBER 2016
22
NCR REA News Page 2
H appy 2016 and welcome to the 1st quarter newsletter. I hope that all of you ended 2015 with joyous holidays. The photos from members in this issue certainly illustrate the
celebratory spirit of that season.
Speaking of seasons, there is a light at the end of win-ter’s tunnel. In the meantime, I believe Ken Carr’s tale about the transformation of a Dayton neighborhood will have you thinking about spring flowers.
Best wishes,
From Your editor…Board of TrusteesChuck Stuart, PresidentDan Taylor, Vice PresidentDon Barmore, TreasurerKen Carr, SecretaryLew CluxtonGeorge Ellis Greg JumpCharlie McGrattyJanet MorrisBarb Miller
Administrator Sue Schweitzer
Newsletter Editor & Webmaster Lesley AJ Baumann [email protected]
NCR REAOur mission is to keep members informed on issues related to NCR Corporation and other matters of interest. The REA was started in 1996, and helps perpetuate the legacy of NCR Corporation and its people. Membership in NCR REA is a great way to stay connected to NCR and its people.
___________________
NCR Retiree News is published four times per year by: NCR REA, Inc. P. O. Box 218 Germantown, OH 45327 Phone: (937) 285-0014 [email protected]
1st Quarter 2016 printed and distributed by Think Patented, Dayton, OH
Copyright© 2016 by NCR REA, Inc. No reproduction permitted without written permission of the NCR REA, Inc.
Printed in the USA
in-the-know tidbits…
John Charles Olmsted was an extraordinary landscape architect hired by John H. Patterson to landscape the grounds of NCR’s Dayton campus and the surrounding area.
Learn more about him at http://www.olmsted.org/the-olmsted-legacy/john-charles-olmsted.
Quote oF the Quarter…
Train people well enough so they can leave, treat them well enough
so they don’t want to.
— Richard Branson
“”
NCR REA News Page 3
did You know? S u b m i t t e d b y K e n C a r r
Yes, I’m sure you do know that John H. Patterson was philanthropic toward many interests. He was gen-erous to his employees, benevolent to his factory neighborhood, a friend of charity and a humanitarian to his community. The place he chose to carry out his business was important to him and he wanted nothing but the best for the city of Dayton and its people. As charitable as he was there was always a benefit to the
company involved in the desired outcome of his actions. You might say there were always multiple benefits.
Early on he realized that he, representing management and the workers representing labor, had both been trying to get the most for the least from each other with little satisfaction on either side. His trained workers were leaving because working conditions at NCR were no better than those at other companies. He decided he would no longer treat his employees as a commodity as one might the iron, wood, machinery, buildings, etc. that he used in his business. He also felt there was a lack of knowledge among the work force about the cash register business in general. He came to believe that a happy, healthy, contented, and knowledgeable worker would produce a better product with more pride and satisfaction in the job done. He also believed that a contented worker was one who was comfortable with his job, with his neighborhood and with the city he lived in. Things had to change.
These changes in the working conditions required him to move into an uncharted area. There was no “best practices manual” to rely upon. There was nobody to copy. He was working in a new field. He was also courageous enough to brave the ridicule from other titans of the manufacturing industry as well as to see beyond the mistrust of his own workers whose conditions he was trying to improve. He made many improvements to the working environment and to the worker benefits (he called them welfare programs which I’ll detail at a later date). The changes he made were slowly acknowledged by the business world and some years later Forbes Magazine recognized Mr. Patterson as “America’s Best Employer” and NCR as one of the best places in America to work.
The Patterson property in the south of Dayton, where he built his new factory, just happened to be near one of the worst neighborhoods in the city. The homes were run down, the streets were ill kept, fences needed mending, and yards were overgrown. “Slidertown” was not a pleasant place to live and yet many of his employees owned or rented homes there. His business was growing and each day customers and potential customers were visiting. Business leaders, pol-iticians, entertainers, and other well known men and women came to see his new factory. The factory itself was every-thing visitors had heard it was and yet the surroundings were not at all pleasing to the eye.
Mr. Patterson decided that perhaps the best thing to do was set an example for the neighborhood and the city. So what did he do? He hired a professional. Not just any landscaper but Mr. John Olmsted who had designed the landscaping for the Vanderbilt family home “The Biltmore” in North Car-olina and the Roosevelt family home in New York as well as being the chief landscaping architect for the Chicago Worlds Fair. Following a landscaping plan, the lawn of the factory was seeded, shrubs were placed near the buildings, trees were planted around the grounds, the buildings were painted and decorated with flowers boxes at the doors and under windows. The factory grounds became a landscape showcase for all to see.
Slidertown Home, Dayton, OH – Circa 1893. Image from the NCR Archive at Dayton History.
NCR REA News Page 4
welCome new members!
Dillahunt, John, Peachtree City, GA
welCome baCk renewing members
Leon, Jr., Frank, Spring Valley, OH
Pilcher, John E. (Ted), Prescott, AZ
in memoriam (nCr rea members)With sincere sympathy to the families of these former NCR employees.
Berner, Robert, Age 93, Centerville, OH, 1/27/16
Genders, Leo, Age 82, Circleville, OH, 1/23/16
Greenway, Roy, Age 82, Conyers, GA, 11/28/15
Hundt, Frank, Age 98, Kettering, OH, 10/715
Johnson, Donn, Age 89, Easley, SC, 1/27/16
Van Antwerp, Bob, Age 72, Delaware, OH, 11/21/15
NCR REA News Page 5
Some might think that the prospect of a donut is really its own reward, but Krispy Kreme is out to sweeten the pot more than it already is, thanks to a new mobile rewards program.
Backed up by the NCR Engage Mobile platform, the new program should give Krispy Kreme a whole new weapon to compete in the tightly-packed breakfast market.
Users will turn to the Krispy Kreme Rewards app for said rewards, where they will be able to engage a host of ser-vices including marking and finding locations, and getting notifications via the “Hot Now” light, the universal signal to Krispy Kreme enthusiasts that the donuts are fresh out of the oven. Krispy Kreme has been testing this solution at various locations, but by the end of the year—now just under a month away—all users should be able to get in on the Krispy Kreme joy.
The combination of the Krispy Kreme app and two features from NCR—not just NCR Engage Mobile but also the NCR Aloha point of sale (PoS) system—gives users the power to get details about Krispy Kremem offers, pay from apps, and earn points for every dollar spent on that sweet glazed joy. Several offers will be on hand to exchange for those points, and a special birthday surprise will also be in play as Krispy Kreme celebrates with you.
NCR Hospitality’s president, Paul Langenbahn, offered up some comment as to why Krispy Kreme turned to NCR, noting that those restaurants that aren’t actively chasing the “omnichannel consumer engagement” that customers want—which is really just a marketing-speak way of say-ing “being available on all the platforms customers want, whether it’s Web, mobile, or physical store”—stand a real chance of being left behind amid all the companies that will.
Indeed, we’ve already seen Dunkin Donuts rush to get an app in play so that it can better compete with Starbucks and the growing numbers of fast food emporiums turning to breakfast like Taco Bell.
For Krispy Kreme to not have a similar mechanism afoot would leave it trailing its competitors, and that’s not a po-sition most businesses in highly-competitive markets want
to be in. There are a lot of options for those seeking a quick breakfast on the way into work these days, including some options that wouldn’t ordinarily be considered.
That does contribute to a market with plenty of product diversity, though; anyone who actually wants a break-fast taco from Taco Bell comprised of a waffle stuffed with scrambled eggs can get hands on it. That also makes for a market in which it’s difficult to differenti-ate; anyone who, for whatever reason, can’t get a hold on a Krispy Kreme donut can easily find replacements from any of several other roughly equivalent options.
Therefore, Krispy Kreme has to keep up with its competitors at the very least, and work to be the first to the market with new innovations that others must imitate in order to hold out. This is evidence enough of that.
Still, for Krispy Kreme users eager for a bit of con-venience and technological advancement, the new mobile app should provide plenty of value. The includ-ed freebies on a birthday can’t hurt either, and should help keep Krispy Kreme a go-to source for quick tasty breakfasts and assorted snacks for some time to come.
Krispy Kreme Taps New Mobile Rewards Program to Bring Users BackBy Steven Anderson Published on paymentweek.com
NCR REA News Page 6
From our members
From left to right:
Sharon DeVries, Brad DeVries, Dean Dodd, John Feigel, Marilyn Feigel, Mary Rasmussen, Trudy Balkon (sorry Mary & Trudy, just the top of your hair shows), Pauline Ackley, Orv Ackley, Larry Satchfield (at the head of the table), Bob Rasmussen, Don Balkon, Carol Satchfield, Sally Rinks, Mary Saxe, John Saxe, Gloria Keil, Bob Keil, and the Santa Hat belongs to the photographer and Host, Bruce Dybas
All the men are retired Customer Service Reps except for Bruce who was from Administration.
Toys for Tots dinner Grand Rapids, MIDecember 4 , 2015 dinner at Salvatore’s
NCR REA News Page 7
From our members
The NCR Clemson group held their annual Christmas party at the Fatz restaurant in Easley, SC. There were 24 retirees and spouses in attendance.
NCR Clemson Christmas Party
NCR REA News Page 8
From our members ( C o n t i n u e d … )
The members of the NCR Clemson Customer Services Division had their annual dinner at Logan’s Restaurant on January 25, 2016.
An enjoyable time was had by all.
Annual Clemson Dinner
Calendar oF ongoing events
State City Name Venue Date/Time Contact
AZ Tucson Village Inn Restaurant
2nd Wednesday Dick Vail [email protected]
CO Colorado Springs / Pueblo
Village InnAcademy & Austin Bl.Colorado Springs
1st Friday of month at 8:30 am
Fred Miller719-578-5182
CT Orange Chip’s Restaurant321 Boston Post Road
2nd Tuesday each month at 8:30 am
FL Estero Perkins Restaurant 20320 Grande Oaks Shoppes Blvd Estero, FL
2nd Thursday each month at 11:30 am
FL Tallahassee NCR Breakfast Group
Village Inn Restaurant3392 Lonnbladh Rd (off I10)
1st Tuesday each month at 8 am
Bill Smith [email protected] Hanbury [email protected] 850-539-5992
GA Atlanta The NCR Lunch Bunch
Golden CorralHwy 138Conyers
2nd Wednesday of even months at 11:30 am
Bill McDaniel [email protected] Rick [email protected]
IL Chicago NCR Pizza Night Group
Riggio’s Restaurant7530 W. OaktonNiles
1st Thursday each month at 6:30 pm
Alan J. [email protected]
IL Chicago Aurora Breakfast Group
No regular schedule Mike [email protected]
IN Evansville Cracker Barrel 8215 Eagle Lake Drive
1st Tuesday each month 7 am
Jim Bryan [email protected]
IN Indianapolis ncrhasbeens MCL Cafeteria3630 S. East St.
2nd Tuesday each month at 6:00 pm
Harry Kuhn [email protected]
MD Baltimore Baltimore Lunch Bunch
Various locations near Baltimore
Last Wednesday every month except Dec. at noon
Nelson Bengel [email protected]
MA Pembrooke Boston Retirees Friendly’s RestaurantRte 139 off Rte. 3 exit 12
1st and 3rd Tuesday 8:30 am
Clyde [email protected]
MA Metheun McDonald’sPelham St.
Breakfast every Tuesday at 8 am
Richard Bates [email protected]
MI Lansing NCR445 Flapjack Restaurant 1601 S. Waverly
2nd Monday every month 8:30 am
Tom Simmons [email protected]
MI Grand Rapids NCR440 Bob EvansWalker & I96
1st Tuesday each month at 8 am
Brad DeVries [email protected]
MI McComb Township
McDonald’s45700 N. Gratiot
Every Tuesday morning
Lee Brown 810-791-206120812 Lantz StreetClinton Twp., MI 48035
NE Omaha HY-VEE Grocery108th and Fort St.
1st Thursday each month at 7:30 am
Henry Lokke 3815 N. 100th St.Omaha, NE 68134 (402)571-6467
NV Sparks FESC Retirees Various Every other month Brian Burke, 775-359-9245 [email protected]
NJ Central Ye Cottage Inn149 W. Front St.
3rd Thursday each month except June, July, Aug.
Bernie [email protected]
State City Name Venue Date/Time Contact
NJ Edison NE Retail Accounting
Cheesecake Factory Menlo ParkEdison, NJ
Every 2–3 months Anthony J. Pilato516-561-1144516-993-8499 (mobile)
NM Albuquerque Furrs CafeteriaWyoming Mall
1st Tues each month, 12:30 pm
Marc LaChey [email protected]
NY Buffalo Buffalo Retirees The Wherle Restaurant
Every Wednesday at noon
Jack [email protected]
NC Charlotte Carolina Prime Steak House, 225 East Woodlawn Road
3rd Tuesday each month at 9:00 am
Walt Miller 704-844-6488 [email protected] orRalph Weddington 704-366-7226
OH Dayton Former R&Demployees
NCR Country ClubReservations suggested
4th Wednesday each month
Carl Wick [email protected]
OH Dayton E&M Dayton Marion’s PizzaPatterson & Shroyer
2nd Saturday of March and Oct11:30–3:00 pm
Orville Huggins937-436-1411
OH Dayton Dayton Area NCR Lunch Bunch
Varies 3rd Thursday each month at 11:45 am
http://www.ncrlunchbunch.infowww.ncrlunchbunch.info
OH Dayton 3rd Party Support and CTEC (Retired or Displaced)
Milanos 9572 Springboro Pike
1st Tuesday of each month at 11:30 am
To ENSURE SPACE, Notify: Chuck Dulaney [email protected] Teserovitch [email protected] or Keith Walden [email protected]
PA Harrisburg Peachtree Rest & Lounge 251 N Progress Ave.
Last Tuesday each month at 9:00 am
Ray Kowalick [email protected]
RI Cranston Green Acres Café2131 Plainfield PikeJohnston, RI 02909
Every Tuesday at 7:30 am
Don Culton [email protected]
SC Columbia ROMEO (Retired Old Men Eating Out)
JustUs1208 Knox Abbot Dr.Cayce
2nd Thursday each month at 9:00 am
Frank Thrower [email protected]
SC Greenville Fatz Café US 123Easley, SC
Saturday noon every 2–3 months
Ted Webb [email protected]
TX Austin McDonalds183 & Braker
1st Monday each month 9 am
James [email protected]
WA Tacoma Ma’s PlaceNear South Hill MallPuyallup Bowling
Every Tuesday and Thursday at 9:00 am
WI Milwaukee Mayfair Mall Food Court
2nd Tues each month at 9:00 am
Don Eggert [email protected]
Canada Vancouver, BC XNCRs Group Lunch 1st Tuesday each month
Dick Phillips 604-526-8721
Calendar oF ongoing events
Please let us know if you have any additions or updates for the Calendar of Ongoing Events.
NCR REA News Page 11
F.Y.i. IMPORTANT CONTACTS
NCR Benefits Center P. O. Box 770003 Cincinnati, OH 45250-0071 800-245-9035 TDD# 800-610-4015 http://netbenefits.fidelity.com
United Health Care 800-889-2535 http://www.myuhc.com
Medicare 800-MEDICARE (633-4227) http://www.medicare.gov
Social Security 800-772-1213 http://www.socialsecurity.gov
NCR Corporation 937-445-5000 http://www.ncr.com
Teradata Corporation 800-242-4800 http://www.teradata.com
NCR Stockholder Account Inquiries Wells Fargo Shareowner Services PO Box 64874 St Paul, MN 55164-0874 800-627-2303 https://www.shareowneronline.com
CLIP and SAVE
News Releases
www.teradata.com/newsreleases
Check it out!
For a nostalgic journey, search for these videos on YouTube.com:
• NCR Dayton Ohio History• NCR Personal Computer - Commercial Classic 1985• 1985 - Dom DeLuise for NCR COMPUTERS• NCR Decision Mate V Demonstration Program• LGR: NCR 386 MS-DOS Computer Overview
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[email protected], or write to: NCR REA, P. O. Box
218, Germantown, OH 45327.
News Releases
www.ncr.com/newsroom
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NCR REA News Page 12
NCR REA, Inc.P. O. Box 218Germantown, OH 45327-0218www.ncr-rea.org
the tale enddid You know? (Continued from page 3)
Now Mr. Patterson set his sights on Slidertown. Using the factory property as an example, he distributed pamphlets in the community offering NCR’s help to the residents to improve their property. He met skepticism at first, but when he made available his groundskeepers for planting and as instructors, offered Sunday landscaping lectures on company property, offered seed, shrubs, trees and other plants to the resident at cost, slowly Slidertown began to improve. Over time the area became a show place community. It had its own community center, library and adult school. Property values rose to become among the best in Dayton and the neighborhood became one of the most desirable places in Dayton to live. To celebrate the transformation, the name was even changed from Slidertown to “South Park.”
Mr. Patterson had improved the living condition of many of his employees, he had improved both the grounds of the fac-tory and the neighborhood around his factory, and his factory was now the showplace he desired in the setting he wanted. It was a win-win-win situation for NCR, the employees, and the city.