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Newsletter Issue: December 2017

Precious Homes Monthly News

Celebrations and New Beginnings

Here at Precious Homes we are getting into the festive spirit with lots of exciting plans! This month we celebrate our Great British Care Awards Finalists and congratulate Regional Winners Louise Thompson, Marcelo Moreira and the Diligo House Team. We welcome some new faces into the Precious Homes family, put the spotlight on our Chandos Road Acquired Brain Injury service who have just received Headway Accreditation and hear about our newest residential service based in Redbridge - Highbury Gardens. We are ‘Out and About’ with the people we support in a brand new feature sharing all the latest news from across our services.

Contents: Precious Homes are Regional Winners at Great British Care Awards 2017 Out and About at Precious Homes Chandos Road receives Headway Accreditation Party Central at Tolcarne Avenue! Highbury Gardens Open Day Paul’s PathwayWelcome to Precious Homes! Promoting from Within Chandos Road – Team of the Month George is Team Member of the Month Honourable Mentions for December Christmas Jumper Day 2017 Dates for your Diary Happy Holidays


Precious Homes are Regional Winners at Great British Care Awards 2017

Congratulations to the Louise Thompson, Marcelo Moreira and the Diligo House Team who won ‘Frontline Leaders’, ‘Care Home Manager’ and ‘Care Team of the Year’ awards at the Great British Care Awards in November!

The Great British Care Awards are a series of regional events which recognise and celebrate excellence and pay tribute to outstanding people across the sector. This year Precious Homes were finalists for thirteen awards across London, South West and West Midlands regions.

Simon Gri�iths - Director of Operations, Precious Homes said: “Huge congratulations to Manager Anna and the Diligo House team as well as finalist Angela Sharpe – Manager of Lucentio House supported living service in Devon. Winning the ‘Care Team of the Year’ award is testament to the amazing work delivered by all of Anna’s supported living team members across the region. This team really demonstrate enthusiasm and passion, clearly showing a commitment to each other and the people they support. I am very proud!”

Anna Koenner, Registered Manager said: “It is amazing to see my team being recognised at such a prestigious event. Congratulations to every member of my team working across London. The work we do really makes a di�erence to the amazing people we support and each of us can be rightly proud of the recognition we received at this year’s awards.”

West Midlands Director of Operations – Debbie Allsworth – who was also a ‘Care Innovator’ finalist joined her team members at the glittering awards ceremony in Edgbaston. Debbie said, “I am overjoyed for Karen, Louise and Marcelo to be recognised for the amazing support they provide, the outstanding teams they lead and the outcomes people we support are empowered to achieve. A massive thank you and congratulations. Nationals here we come!”

Louise, Marcelo and Diligo House will now go on to compete in the National Finals. Good luck to all finalists!

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To find out more about the Great British Care Awards 2017 go to:

www.care-awards.co.uk


Amazing achievement for Sammy this month, who moved into Swan Court, Precious Homes’ new residential service in Birmingham. Sammy recently enjoyed a meal out for his birthday with his favourite support workers. This was his first community activity in almost two years!

Out and About at Precious Homes

Tom who lives at Oster House recently attended an interview for his local Morrisons supermarket. Tom did amazingly and was o�ered the job! He is incredibly proud of himself and so are the whole team at Oster House. What an achievement!

Danny moved into Swan Court in Birmingham in June 2017. Initially, Danny did not want to take part in any community activities or access the local area. Now he has settled in with his own support team having built trusting relationships and confidence. He now engages with and enjoys a range of activities. Here he is enjoying a recent shopping trip with one of his team members!

Luke Miller went to a lodge cabin for a five day mini break. He was supported by two team members from Precious Homes’ Oster House. He enjoyed some amazing days out, had some fantastic experiences and what brilliant weather for this time of year!

Five individuals from Ulysses House in Birmingham had an amazing time on their holiday in to Cornwall. Supported by their team in Birmingham the group trip was a fantastic experience. They are now busy planning their next holiday!

Nicky Turner poses here with his latest mosaic artwork which he calls ‘Backwards’. He is very proud of his work and will be exhibiting at the Hackney mosaic studio exhibitions. This is open to the community to showcase his talent and work locally.

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Chandos Road receives Headway Accreditation

We are delighted that Chandos Road has joined an elite group of only five other providers in London who have achieved Headway Accreditation. This provides an accredited sign of quality that is driven from the perspective of people living with a brain injury. This encompasses evidence based on good practice, sound governance and an outcome focused approach to support.

Simon Gri�iths, Director of Operations at Precious Homes said: “The value of this accreditation is much more than a quality mark. It demonstrates Precious Homes’ commitment to continuous service improvement and ensuring our team members, working co-productively with people who have an Acquired Brain Injury, are trained and skilled to support them on their rehabilitation journey.”

Chandos Road is an Acquired Brain Injury (ABI) specific service in East London which supports 6 people who are taking that next step of their rehabilitation following an Acquired Brain Injury. The service aims to reduce risk, maximise independence and, where possible, support individuals to fully recover.

Service Manager, Ovais Ilyas, explains: “Our role is to build upon current skills and to support in a responsive way to each person’s increasing independence in line with their individual need. This can involve self-managing their personal care, increasing daily living skills, managing their money, going to appointments or accessing the community – all with the aim for them to be as independent as possible in these areas over time.” Simon Gri�iths adds: “I am very proud of the team for gaining Headway Accreditation. This not only provides individuals and their families with the knowledge that they are being supported by a team with the right training and expertise to deliver high quality support, but demonstrates the excellent work of the team in developing e�ective support planning and delivering great outcomes for each person.”

To find out more about Headway Accreditation go to: www.headway.org.uk

We are delighted to announce that Chandos Road, Precious Homes’ Specialist Acquired Brain Injury (ABI) service in London has received Headway Accreditation! This accreditation recognises commitment to continuous excellence in supporting individuals with acquired brain injuries.


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It has been party central at Tolcarne Avenue with double birthday celebrations for both Chris and Kaylee who marked their birthdays with parties at the established residential service in Milton Keynes.

Ashleigh Calder, Deputy Manager at Tolcarne Avenue explains: “Kaylee recently turned 33 years old. She invited her friends from other services across Milton Keynes and her brother and mum came over to help celebrate her special day too. Kaylee had an amazing day with lots of music, dancing and bu�et food that she organised. It was a great success!”

Tolcarne Avenue is an autism-specific residential service supporting 3 adults with Autism Spectrum Condition and other complex needs.

Chris also lives at Tolcarne Avenue and celebrated his 34th birthday recently. Ashleigh adds: “We also celebrated for Chris’ 34th birthday 2 weeks before Kaylee’s. Again, his mum and sister came along to join in on the fun. He had a really lovely day.”

Fantastic photos. Thank you for sharing Kaylee and Chris!

Party Central at Tolcarne Avenue!

To find out more about the work the team provides at Tolcarne Avenue go to www.precious-homes.co.uk/service/tolcarne


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Highbury Gardens opened its brand-new doors to show o� the new look service at a community Open Day on 29th November 2017.

Registered Manager, Vicky Strange explains: “The Open Day was a great opportunity for our health and social care colleagues, people supported and their social networks as well as members of the local community to come and look around the newly renovated service. Having recently joined the Precious Homes family, I am really excited to get the new Highbury Gardens service up and running, to build a fantastic team and ultimately enable individuals to get the support they need to live with independence, confidence and comfort in their own home.”

Highbury Gardens re-launched on 29th November 2017! This service has just undergone total refurbishment and transformation by Precious Homes’ in-house design, maintenance and building teams. The six-person residential service in Redbridge, London supports adults with Learning Disabilities, Autism Spectrum Condition who may also have Mental Health Needs or Behaviour which may be described as Challenging.

Highbury Gardens Open Day

A focus on promoting choice and control at the service enables individuals to live their life as they choose. Highbury Gardens has lots of communal areas with six en-suite bedrooms, a sensory room, a music room, living and social areas, a shared kitchen as well as large outdoor back garden with hot tub and sunken trampoline. Highbury Gardens support focuses on increasing skills, capabilities and on enhancing self-esteem in an independent and supportive environment.

Vicky adds: “Already, we are exploring options of support for people who may be moving to the new service. Highbury Gardens will be a fantastic service and the team in place are looking forward to welcoming our first individuals very soon.”

Simon Gri�iths, Director of Operations at Precious Homes said: “The open day was not only a great opportunity to show o� our new look service, but to also introduce our new Manager Vicky who is leading the team and transitioning people into the service over the coming months. The renovations at Highbury demonstrate Precious Homes’ commitment to ensuring our services are high quality and the homes we are providing are the best platforms for people supported to build their independence and be proud to call home.”

To enquire about support at Highbury Gardens or to arrange of visit contact Marek, Will or Amy on 020 8826 4343.


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It has been party central at Tolcarne Avenue with double birthday celebrations for both Chris and Kaylee who marked their birthdays with parties at the established residential service in Milton Keynes.

Ashleigh Calder, Deputy Manager at Tolcarne Avenue explains: “Kaylee recently turned 33 years old. She invited her friends from other services across Milton Keynes and her brother and mum came over to help celebrate her special day too. Kaylee had an amazing day with lots of music, dancing and bu�et food that she organised. It was a great success!”

Tolcarne Avenue is an autism-specific residential service supporting 3 adults with Autism Spectrum Condition and other complex needs.

Chris also lives at Tolcarne Avenue and celebrated his 34th birthday recently. Ashleigh adds: “We also celebrated for Chris’ 34th birthday 2 weeks before Kaylee’s. Again, his mum and sister came along to join in on the fun. He had a really lovely day.”

Fantastic photos. Thank you for sharing Kaylee and Chris!

Paul’s Pathway

Chadwin Road is one of Precious Homes’ Supported Living Service in the heart of Plaistow, Newham providing individualised and proactive support for up to three adults. Individuals are supported to build skills and become as independent as possible both at home and in the community as well as to maintain their own tenancy. Paul moved into one of the flats within the service in summer 2017 and has never looked back. Stephanie Okoghenu, Paul’s Key Worker and the service’s Person-Centred Champion says: “Paul joined us from a previous placement which had sadly broken down. We supported his transition into his own flat and worked with Paul and his mum to identify his key needs, with a structured plan in place to empower Paul to achieve his outcomes.” Some of the key focuses initially were in supporting Paul to manage his personal care and hygiene, to eat healthily and to start to plan for activities. Stephanie explains: “Paul struggled with motivation and with engagement in any activities. Instead, he choose to stay in his flat and didn’t access the community. Paul was overweight which was a�ecting his mobility, health and overall wellbeing.”

The Chadwin Road team in Newham are delighted to share Paul’s story. Paul moved into his own flat in Chadwin Road in June 2017 a�er sadly experiencing a placement breakdown. Now, with the right support and motivation from his team at the Supported Living Plus service in Newham, he has trans-formed his life. Here his Key Worker Stephanie tells us all about his successful move, including some fantastic feedback from Paul’s mother.

The team worked with Paul to put an action plan in place and to set SMART goals. Through the motivation and consistency of his support team, Paul started to turn his life around.

“Paul is unrecognisable from when he first moved to Chadwin Road.” explains Stephanie. “He is now walking, using public transport, accessing the community, learning independent living skills such as preparing his own breakfast, has lost weight, enjoys going out with friends and has started a college placement!” Building upon new skills and motivation gradually and always with Paul setting the pace was the key to his goals being achieved. This, combined with a consistent team and approach to motivate and encourage Paul through positive risk management, has finally empowered Paul with choice, control and the confidence to enjoy his life. Paul’s Mum is delighted with his progress. Mrs Ingram said: “I have visited Paul a few times now and he really is going from strength to strength and regaining all the skills he had so sadly lost. He is chatty and sociable when I phone or visit and feedback tells me that he interacts very well with the other individuals. I am delighted with Chadwin Road and with the positive relationships built between Paul and his support team. You can see just how happy Paul is from the selfie his brother took a couple of weeks ago!” Mrs Ingram adds: “I am grateful to your team and their sterling e�ort in supporting Paul in such a positive manner.” Paul is now working with sta� to achieve his next big goal – a holiday abroad next summer.

Fantastic feedback and outstanding achievements for Paul, with plenty more to come!


Highbury Gardens opened its brand-new doors to show o� the new look service at a community Open Day on 29th November 2017.

Registered Manager, Vicky Strange explains: “The Open Day was a great opportunity for our health and social care colleagues, people supported and their social networks as well as members of the local community to come and look around the newly renovated service. Having recently joined the Precious Homes family, I am really excited to get the new Highbury Gardens service up and running, to build a fantastic team and ultimately enable individuals to get the support they need to live with independence, confidence and comfort in their own home.”

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Welcome to Precious Homes!Over the past few months we have welcomed some new team members into the Precious Homes family in response to a host of new services being developed across our organisation. Here we put faces to names and find out how our new team members are finding their experiences so far!

Since 13/11/17 as a Registered Manager for Highbury Gardens, Ilford. What do you like most about working at Precious Homes? The team at Central Support and the Team Members I have met from other services have been absolutely fantastic! A big thank you to Emma and Jimmy at Phoenix House as well as Ben and Dan at Alnwick Road for their advice, guidance and welcoming me into their services. I am excited about the vision of Precious Homes and of course - starting Highbury! Tell us an interesting fact about yourself?

I played Badminton, shot put and swan for Essex in my younger years. I have competed within the equestrian field for 20 years at dressage and became a judge for British Dressage helping others develop and learn in their riding capabilities, going on to compete and win rosettes in competitions. I am married and have 2 young children (3 years and a 6 month old) they are my pride and joy and make me laugh every day!

What is your favourite track?

Gary Barlow – Let me go – I love the energy in this song, so does my 3-year-old. She loves dancing to it in the car!

Marie Louise Galeozzie - New Service Manager at Falcon Mews Supported Living Plus Service, Birmingham

We asked Vicky our quick fire questions to find out a bit more about her!

To enquire about support at Highbury Gardens or to arrange of visit contact Marek, Will or Amy on 020 8826 4343.

Peter Warden – New Support Worker at Falcon Mews Supported Living Plus Service, Birmingham

Only working in his role a few weeks Peter says: “I applied to be part of the Precious homes’ team by recommendation from a friend. I am proud to be a new member of the Team. The recruitment day was a fantastic experience and everyone was very welcoming.”

Vicky Strange - New Manager at Highbury Gardens Residential Service, Redbridge, London

Rachel Murphy- New Quality and Risk Manager

Modupe Arodu – New Support Worker

Modupe says: “My interview and assessment experiences were interesting and intellectual. I was able to meet di�erent people with di�erent professional ideas. I was successful and went to on a shadow shi� - it was a great experience. I now work as full time support worker and it has been fun all the way!”

I have worked in the care industry for many years and I am very passionate about delivering the best individual support for people. The team members have been so welcoming and I cannot wait to become a part of this fantastic team.”

with a range of injuries and conditions including mental health, brain and spinal cord injuries.

I feel privileged to join the talented Precious Homes individuals to continue to deliver increasingly excellent services.

Rachel says: “I have been working in healthcare for 17 years with experience in clinical psychology and rehabilitation support assisting individuals

Marie says: “I am so excited to be joining Precious Homes and the amazing Falcon Mews.

How long have you worked at Precious Homes?


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Chadwin Road is one of Precious Homes’ Supported Living Service in the heart of Plaistow, Newham providing individualised and proactive support for up to three adults. Individuals are supported to build skills and become as independent as possible both at home and in the community as well as to maintain their own tenancy. Paul moved into one of the flats within the service in summer 2017 and has never looked back. Stephanie Okoghenu, Paul’s Key Worker and the service’s Person-Centred Champion says: “Paul joined us from a previous placement which had sadly broken down. We supported his transition into his own flat and worked with Paul and his mum to identify his key needs, with a structured plan in place to empower Paul to achieve his outcomes.” Some of the key focuses initially were in supporting Paul to manage his personal care and hygiene, to eat healthily and to start to plan for activities. Stephanie explains: “Paul struggled with motivation and with engagement in any activities. Instead, he choose to stay in his flat and didn’t access the community. Paul was overweight which was a�ecting his mobility, health and overall wellbeing.”

Fantastic feedback and outstanding achievements for Paul, with plenty more to come!

Shaqkeifer Wallace – New Recruitment Administrator

Wendy Gennings – New Head of HR

Wendy says: Born at the end of the swingin’ 60s I am a proud single mum of my beautiful daughter. I worked previously as a HR Manager for a Car Dealership, however I decided that it was time for a fresh new start in life and a new challenge. As soon as I had my first interview with Precious Homes, I knew that I wanted to work for the company. I am really looking forward to continuing

Here, five new team members from one of Precious Homes’ Flagship Autism-Specific services – Prince Regent House based in Newham, London – tell us of their experiences so far:

Dawda - New Support Worker at Prince Regent Residential service, Newham

Dawda says: My interview experience was interactive, friendly and professional. I began by shadowing experi-enced team members which was fantastic to get to know the people we support and what support strategies and approaches they prefer.

Joseph Farley - New Support Worker at Prince Regent Residential service, Newham

Joseph says: “I really enjoyed the recruitment day. It was a great atmosphere and a fun team event. My first month at Prince Regent has been a warm and welcoming experience.”

Jane Namatovu - New Support Worker at Prince Regent Residential service, Newham

Starting working as an Agency Support Worker and now a permanent Team Member, Jane says: “A�er experiencing the strong teamwork and comradery in Prince Regent, especially the dedication for the people we support, I really wanted to join!”

Mary Daley - Support Worker at Prince Regent Residential service, Newham

Mary joined the team in April 2017. Mary says: “I am enjoying my time here and I love the work. I get on well with and have a good professional relationship with the people I support and their families. I look forward to continuing to work here to empower the people we support with their independence and skills to better their lives.”

Titilayo O-Ajibola - New Support Worker at Prince Regent Residential service, Newham

Titilayo says: “My first experience with Precious Homes was at the assessment day for the position of a Support Worker. The venue was packed and it was definitely a new experience. It went well and the HR team liaised with me throughout the process.

We would like to take the opportunity to welcome all our new team members into Precious Homes and we look forward to working with you as part of our growing team!

Shaqs says: “Recently graduating in Criminology with Psychology, I wanted to join an organisation that truly cares

The team at Prince Regent were friendly and very supportive in showing me the ropes on how to promote person centred support for the people we support.”

for people and improves quality of life. The best thing about working for Precious Homes is the environment - I work with people who make me feel welcome and who support and guide me. I also love Tony’s salads!”

I was also able to go training which I love about the company with my humble manager who makes sure I get all the training needed. I get all the support I need. My manager always interacts with us and shows her love which, in turn, makes me love my job and company even more! Thank you to my Team and Manager.

to undertake a job that I love doing with such an exciting organisation!


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Promoting from Within

Precious Homes value greatness and reward our employees with opportunity to make a real di�erence in their own lives as well as others. With our recent expansion of services we have provided some exciting new career opportunities to promote our blue cows across the organisation.

Many team members have already benefitted from this – with their hard work, commitment, skills and blue cow culture being recognised and rewarded. The result? A host of internal promotions and professional successes. Here we meet a few of them!

Anthony Flaherty – Deputy Manager at Arthur House Residential and Chamberlain Road Supported Living services, Birmingham

Anthony says: “Beginning my career as a support worker, I instantly felt part of the Precious Homes family. I was given the opportunity to progress to Senior Support Worker and further progressed to Team Leader and finally Deputy Manager. I feel honoured to have been given this opportunity and I am very excited about starting this new chapter of my career with Precious Homes. Thanks to Heidi, Elena and the entire team for their continued support and encouragement.

Naomi Emes – Registered Manager at Prince Regent Residential service, Newham

Naomi says: “I have achieved a lot in my time at Precious Homes. I first joined as bank support and before I knew it, I was a permanent support team member. I was soonpromoted senior level, again to a Team Leader and again to Deputy manager. Finally, in October 2017 I became the proud Registered Manager of Prince Regent. I am honoured to have the opportunity to support such a great team and empower the lives of eight fantastic individuals. It’s been a truly rewarding and humbling experience.”

Cathal Lyons, Head of Talent explains: “We place a real focus on recruiting from within and promoting career advancement opportunities across our teams as part of our values led recruitment initiative. Organic growth is our key goal and we are working with managers to ensure our employees have a bright future with Precious Homes.”


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Ashleigh Calder - Manager at Fenny Mews and Stratford View Supported Living services, Milton Keynes

Ashleigh says: “When I found out I had been promoted from Deputy to Manager I was both overwhelmed and overjoyed. I have so many lovely colleagues surrounding me and we all support each other. I am very excited to begin my next chapter within Precious Homes!”

Michael Peters - Senior Support Worker, Treow House Supported Living service, Central Bedfordshire

Michael says: “Wow, I’d just like to thank all those that supported me and the wonderful team at Treow House. Thank you to Precious Homes for an amazing opportunity.”

Paul Boateng - Senior Support Worker, Treow House Supported Living service, Central Bedfordshire

Paul says: “I have been with Precious homes for one year and seven months. I started o� as a Support Worker and have been promoted to a Senior Support Worker. It’s been a pleasure working at Precious Homes, knowing that I make a di�erence in people’s lives.”

Kaho - Person Centred Champion for Arthur House Residential and Chamberlain Road Supported Living services, Birmingham

Manager Heidi says: “Kaho has been with us for a little over a year now and has consistently demonstrated a person-centred approach. She comes into work each day with a smile on her face and has played a big part in promoting a positive and proactive culture throughout the team. Kaho is thoroughly deserving of her recent promotion to Person Centred Champion!”

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Chandos Road – Team of the Month

Chandos Road are our December Team of the Month, nominated by their Manager Ovais Ilyas for their amazing work and dedication in achieving Headway Accreditation.

Congratulations Ovais and Team Chandos Road!

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Ovais explains: “We recently became a Headway Approved Provider which is a massive achievement. It recognised that we are delivering the right care and support to each person we support with an acquired brain injury. I am so proud of my team, they all work tirelessly and support me with everything that I ask of them and they implement all our action plans perfectly. My team show motivation, hard work, dedication and reliability always and certainly in gaining this accreditation. I am pleased to say that I have developed true leaders among my team.”


George is Team Member of the Month

Team Member of the Month for December is our Consultant Personal Trainer - the amazing George Coote! George was nominated by Precious Homes’ in-house MDT members, Assistant Psychologist Amy O’Connor and Speech and Language Therapist Hannah Hawkins.

Thank you George!

George comes to Precious Homes’ services to meet with individuals weekly. He devises personal training plans specific to individuals and their goals and works closely with our MDT.

Amy says: “George has gone above and beyond to ensure that the people he supports are at the forefront of every activity, training session, training plan he carries out. George acts professional in every situation and gives the best person-centred approach to everyone he works with. He deserves the huge credit and is an absolute pleasure to work with.”

Hannah says: “George has worked admirably with a number of individuals we support. George arranged and ran the Milton Keynes sports day earlier in the year. He looked at finding activities that would be suitable for each individual and ensured everyone could have lots of fun! George is a fantastic motivator and works tirelessly with the team to ensure that the people he works with are happy and enjoy their input.

George has also enabled Support Team Members to feel confident to use certain strategies and approaches through daily support, leading to individuals we support having more fulfilled lives.”


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Newsletter Issue: November 2017


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Honourable Mentions for December

Naomi Emes, nominated by Business Development Assistant Marek Lapham:Marek says: “Naomi is always a worthy candidate however she has really gone way above and beyond the call of duty recently. Listing all the extra things that Naomi does would require a few more pages! This is both a credit to her and her team who I don’t know what we would do without. Well done and thank you very much Naomi! A definite Blue Cow!”

Suzanne Hemming, nominated by Louise Thomson; on behalf of all Birmingham Management Team:Louise says: “Suzanne has gone over and above to factor in all the needs, wants and abilities of the people we support to enable them to have an active role in the running of our social enterprise café. She has supported individuals to make homemade soups, teas/co�ees and sandwiches. She has shown true person-centred flair by tailor-making her support, approach and tasks to each individual’s skills and abilities. The outcomes she has supported people to achieve is inspiring.”

Romayne Thomas, Surat Miah, Fazal Khan, Michael Gavin from Swan Court, nominated by their Manager Louise Thomson. Louise says: “These guys have consistently gone the extra mile and showed true care and compassion for the people we support. They worked hard to plan a special day for one gentleman on his birthday earlier this month; supporting him to enjoy his first meal out in the community for over 2 years! I hope they are as proud of themselves as I am of them!”

Tony Ferrari, nominated by Business Development Assistant Will Oborne:Will says: “I am nominating Tony for his tireless work in the recruitment department. He also is a very positive character in the o�ice and helps make us all happy each day. He is a pleasure to share the o�ice with and is a generous and well-mannered man. A blue cow through and through.”

Swan Court Team nominated by Marek Lapham:Marek says: Swan Court is a beautiful service which seems to be residence for a heard of Blue Cows! Having recently opened, Swan Court has gone from strength to strength. I believe this is down to the team there - including manager Louise. The achievements we get to see from the outside are always heart-warming. Thank you all, and well done!”

Here are Precious Homes’ team and team member of the month honourable mentions for December


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Arthur House Team, nominated by Manager Heidi Hanlon:Heidi explains: “I would like to nominate the team at Arthur House for their consistency in supporting the individuals at Arthur House in a truly person-centred way. They go out of their way to make choices happen. I am very proud of their commitment and support to make Arthur house a happy, enjoyable place for people to be proud to call their home.”

Nadine Sampson, James Elliott, Rafik Lunit, Orville Sanchez, Earl Goulbourne from Phoenix House, nominated by Manager Emma Bugby:Emma says: “The team have worked extremely hard with social stories and desensitisation to enable one of the people we support, who has extremely complex needs, to go to Royal London hospital so that he can eventually have essential dental work completed as well as full blood work. Dr O’Brady (psychiatrist) is astounded that the team have even been able to support this gentleman to achieve this outcome, as this was something that was thought on as impossible. She has written to his social worker to commend the work of the team here at Phoenix House.”

Ginette Collendavelloo, Danielle Browne and Shaqkeifer Wyndham – Our HR and On-boarding Team, nominated by Tony Ferrari and Cathal Lyons:He explains: “The HR and on boarding team carry out an essential task in the recruitment process and they have performed a record breaking 68 new starters last month which was an exceptional result. The team have worked together to achieve this awesome outcome. They collectively chased references, requested DBS checks and managed each candidate to their first day with Precious Homes. As a team they are superb and we are very lucky to have them doing this role for us. Blue Cows one and all.”

Burghley Road Team, nominated by Manager Michael Tusingwire:He says: “I would like to nominate my team at Burghley for the relentless work and care they have o�ered to all individuals. They have shown consistency and have worked as a team to achieve positive results. The team worked so hard to maintain and achieve a GOOD in the most recent CQC inspection. TEAM WORK IS DREAM WORK!”

Christmas Jumper Day 2017

Friday 15th December 2017 is National Christmas Jumper Day and as always, our Precious Homes team members will be donning their favourite festive knitwear in a bid to raise some well needed cash for Save The Children.

Everyone who donates £2 to take part in this year’s silliness will be doing some serious good around the world. Your support can protect children from easily preventable diseases like malaria, diarrhoea and pneumonia, or bring essential healthcare, education and food to millions of children who are missing out on these basics.

Want to get involved? Taking part is easy, just sign up to Christmas jumper day at www.christmasjumperday.org Get everyone together on the 15th December, stick on your favourite knits or accessories and donate to save children’s lives. Everyone can join in!

We want to see your photos! On 15th December, please send photos of you, your teams and the people you support in your festive jumpers to help us raise awareness for this fantastic cause.

Email to [email protected]

Honourable Mentions for September

Dates for your Diary

Precious Homes Awards Ceremony: 8th December 2017De Vere Theobalds Park, Cheshunt, Hertfordshire.

National Christmas Jumper Day 2018: Friday 15th December 2017 For the Save the Children National Event. For more information, go to www.christmasjumperday.org

Great British Care Award National Finals: 16th March 2018 ICC, Broad Street, Birmingham, B1 2EA

Happy Holidays

All of the Precious Homes Team would like to take this opportunity

to wish you all a very happy and peaceful festive season with lots to look forward to and achieve in

the New Year!

Precious Homes is an independent provider of residential, supported living and bespoke community support for young people and adults with autism spectrum conditions, learning disabilities, mental health needs and behaviour which may be described as challenging.

We support individuals to become significantly more independent and confident and to successfully integrate into the community over time.

t: 020 8826 4343f: 020 8888 6251 e: [email protected]: Precious Homes, Magic House, 5-11 Green Lanes, Palmers Green, London, N13 4TNw: www.precious-homes.co.uk

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www.facebook.com/Precious-Homes-1508303199484840

@PreciousHomesUK

www.linkedin.com/company/precious-homes-ltd

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