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15th Nov’08 Good Judgment Comes From the Experience & Experience Come from Bad Judgment

News Flash 26th Nov, 2010

Seminar on “Career In Logistics”

To address this serious mismatch between requirement and availability of professional logistics cadres, Chartered Institute of Logistics and Transport (India) and DTDC Institute of Supply Chain Management, jointly organized a seminar dealing with “Careers in Logistics” in the National Rail Museum premises on 25 Sep 2010, to which prospective managers from the leading management institutes in and around Delhi were invited. Lt Gen DV Kalra PVSM, AVSM, Vice Chairman Chartered Institute of Logistics and Transport (India) presided over the seminar and delivered a lucid the key note address followed by highly informative presentation by Dr. P K Goel, Chief Commercial Manager, Northern Railway and Secretary General Chartered Institute of Logistics and Transport India. The other speakers included Mr. D.S. Patil, AVP, DTDC Courier & Cargo Ltd., Mrs. Veni Mathur, Prof. IIT, New Delhi, Mr. Vivek Kumar, Prof. FORE School of Management, New Delhi, Mr. Manoj Soni, Chief of Supply Chain, Jubilant Organosys, Mr. Mukul Jain, Director, Rail Vikas Nigam Limited, Mr. Vidya Nath, MD & CEO, ATC, Mr. Vikas Shekhar, Group Ops Head, eSYS, Mr. Saurabh Goel, Think Link, Mr. Amit Chaudhari, Group General Manager, ConCor, Mr. Lalit Mawkin, Health Industry Consultant, Mr. Sanjay Kumar, Motivator & Consultant, who all made very effective presentations highlighting the increasing importance of logistics and the career opportunities available for the budding managers and entrepreneurs in the field of logistics. The response to the Seminar was overwhelming both form the management institutes like IIMS, Radha Govind Group of Institutions, Meerut, EMPI, New Delhi, Aryan Institute of Technology, Ghaziabad, United Group of Institutions, Noida, GNIT, Greater Noida, Reliable College, Ghaziabad, IMR collage, Ghaziabad, FORE School of Management, New Delhi, GL Bajaj Institute of Management & Research, Greater Noida and their students and the academia as well the industry and business houses, which constitute the community of potential employers like Boxtrans Logistics, Inland Logistics, Kishan Freight Forwarders, Innovative Logistics Solutions, Ltd, DARCL Logistics Ltd., In logistics, Nitco Logistics Pvt. Ltd., U.I. Carriers, Rahul Cargo Pvt. Ltd. Both sides felt that it was a welcome initiative and the face-to-face interaction between the students and the business leaders would make for better understanding of the requirement on the one hand the availability on the other. Major employers would come from manufacturing, distribution and retail industries besides a whole range of service providers to include transportation, cargo and courier companies, not to forget the maintenance and repair establishments which need ready supplies of repair material to provide responsive service to their clients. Towards bridging this gap, in a vital area, CILT (India) would continue its endeavors, professionally supported by the DTDC Institute of Supply Chain Management which is presently the leading institute providing CILT accredited training course in North India, through highly qualified and committed faculty. The Institute also offers employment opportunities the field of logistics both within its own companies and its forum members with similar requirements. All in all, it proved to be a highly interactive seminar, which met its purpose in substantial measure.

Key Note address by Lt. Gen

DV Kalra

“ Career in Logistics” Speaker :

Mrs. Veni Mathur

Vote of Thanks by Mr.Amit

Shankdhar

OPERATION WORKSHOP

Operation workshop organized at NARAINA with the Ops. Heads on 16th Nov’10, in the session our RAF team has been awarded by our Director Mr.Abhishek Chakraborty for their outstanding contribution in operation floor during the CWG and Diwali season.

Director addressing to Ops and Regional Heads.

Appreciation letter to RAF team by Director

Appreciation letter to RAF team by Director

Appreciation letter to RAF team by Director

Appreciation letter to RAF team by Director

Appreciation letter to RAF team

by Director

Inauguration: Krishnanagar .

Our honorable CMD has inaugurated seven branded franchisee offices in Lucknow dated on 22nd Nov’10

Lucknow Branding

Inauguration: Chandganj Garden

Inauguration: Khunkhunji Road

Inauguration: Mountcarmal

Mahanagar Inauguration: Aishbagh

It give us Immense pleasure to inform you that one of our dearest colleague Mr.Sandeep Banerjee (Asst.Manager-Ops)-Delhi has been blessed with a sweet little baby girl, Mr. Anil Singh Bisht (POD Coordinator North) has been blessed with a sweet little baby boy, Mr.Anurag Shukla (ABM-Kanpur) has been blessed with a sweet little baby boy, Tapan Kumar Shome (A/c Supervisor-Delhi) has been blessed with a sweet little baby boy, Mrs. Shalu Bawa.(ABM-C.Place) has been blessed with a sweet little baby boy, Mr.Om Shankar (Asst.Manager Ops.-North Delhi) & Mr.Rahul Kumar (ABM-Jhandewalan) has been blessed with a sweet little baby girl.

New member in DTDC family

Vijay Gupta Anand Shankar Jha Manish Kumar Gaur Pramod Mittal Channel Manager-North Zone ABM-Dharuhera Branch ABM-Hero Honda Chowk Sales Executive-DISCM

Shisir Kumar Singh Sanjeev Kumar Shailendra Kumar Gupta Lal Bahadur Upadhyay Admin Officer- Delhi VAS Executive-Gurgaon CSS Executive-Delhi Comm. Executive-North Delhi

Surender Gautam Amit Saroj Vikas Sharma Pankaj Goswami Operations Manager-Gurgaon Service Supervisor-Jaipur Sales Executive-Gurgaon Service Supervisor-HHCG

Raj Kumar Sharma Sanjay Chandel Pankaj Pandey Neeraj Rawat Branch Manager-GZB Branch Executive-Aligarh Operations Executive-GZB IT Executive- Dehradun

NEW BABY BORN

NEW E-MAIL COMMUNICATION

Mr. Surender Gautam Operations Manager – Gurgaon

sgautam@dtdc.com

Mr. Vijay Gupta Channel Manager (North Zone)

vijayg@dtdc.com

Mr. Piyush Joshi Asst. Sales Manager (intl.) South Delhi

piyushj@dtdc.com

Ms. Anu Khatri

CRE National A/c

Ms. Richa Malik

CRE GGN

Mr. M. Raju, Ops CO-Delhi

Chennai Implant Mr. Atul Chawla,

SE - Okhla

Mr. Naveen Solanki CSS Extv. - Delhi

Mr. Satish J Verma

CRE GGN

Mr. Gaurav Nautiya

Sr.SE GGN Mr. Gulshan SM - N Delhi

DGM-North Message on H1 initiative and H2 priorities: Dear All Branch Heads/SFs/FABs/Functional Heads/Product heads and Regional Heads @ North Financial year 2010-11 we have passed H-1, now one month of H-2 also passed, as you know well this year theme is service improvement for North zone for which we have taken series of action and succeeded in many initiatives. Phase-1, H-1 initiatives was: 1) Our prime responsibility was to build second line team in operation . 2) Business orientation of operation team. 3) Provide best of services in Delhi NCR for upcountry region. 4) Build intra region service improvement in HHPJ/UPT/Rajasthan. 5) Product and function oriented operation team and process. We have got good success in second line team building, today we have stable, dedicated and motivated second line team holding our operation in all odd conditions. We have seen fairly developed knowledge and focus on business-oriented approach but in this area we have to go long way we really have to learn to provide excellent service with minimum cost. One good area where our upcountry franchisees also started appreciating that is Delhi NCR connectivity from upcountry regions and this will certainly improve our these regions business but here also non dox deliveries connection in first load mainly upto 5kg is still a area of concern and team is working in that direction, Punjab team still could not fix the vehicle timings to Delhi. We have got very little success in intra region services, all three UPT/HHPJ and Rajasthan have to go long way in developing this requirement of business. Under new initiative product and function oriented operation focus we got very good success in PEP operation this is really a champion now, DP operation focus just begin, we have to work a lot on VAS/Intercity/International operation and strengthen RCPAI/ops accounts, lastly we must appreciate ops HR and training initiative which is again champion of the field. While we have to continue focus and improve on above agenda, we have strategies phase-2 plan and H-2 focus areas. In next phase we have to go third level of team building and take all initiate and focus to branch level which is real field without which success cant be achieved in any initiative. Along with branch focus we will enhance zonal services to four states MP/Chattisgarh/Bihar and Jharkhand where highest movement is there from North. Accordingly H-2 top priorities are defined as: 1) Build highly effectives and most responsive branches/SFs of north. BMs/SFs with highest level of ownership are only welcome in north. 2) Successful implementation of Project- 100-100 and ZTB in 50 locations. 3) Streamline ex-north to Bihar/Jharkhand/MP/Chattishgarh services. 4) Build nondox operation oriented process and infrastructure in branches and apex. 5) Fix Gurgaon services @best in the industry. My appeal to team to understand this agenda and work on this in your respective areas. My special appeal to all FAB members to support branches and SFs to achieve H-2 agenda and regional heads to extend all required resources and keep strong review mechanism for faster implementation. Regards Amit Shankhdhar DGM-North

Organizational Announcement

We are please to inform you the

following changes in North Zone: Mr. Pankaj Saxena, AGM Operations (North)- will be taking care of GGR Region as Business Development Head as additional responsibility. Mr. Anuj Laroiya RSM-North has been promoted as Regional Manager-South Delhi as well as additional responsibility of DP Sales-North. Mr. Kapil Arora, ROM-Gateway will be taking care of Airport, Apex and Delhi-NCR Operations. Mr. Ashirwad Kaushal, AROM-UPT has been re-designated as Product Head – VAS & Retail (North Zone) based at Naraina. Ms. Jaysree Dutta, Sr. Manager CSS have been promoted in the grade of MM-II as Area Manager –Gurgaon Mr. Kamal Rawat, Sr.Asst.Manager-ops has been re-designated as Sr.Asst.Manager Gateway and will take care of Airport Gateway based at Airport. Mr. R.S. Pandey, Sr. Asst Manager Ops have been re-designated as Senior Asst. Manager CSS and will handle the Customer Support Service activities at Delhi Ms. Reema Oberoi, Sr. Asst. Manager CSS have been re-designated as Senior Asst. Manager (Co-ordination) North Zone and have been assigned an additional responsibility of International CSS and HP escalations of entire North Zone Mr. Sushil Kumar Sangam, Asst.Manager-ops has been assigned to head Naraina Apex Operations.

Cleaning Competition in Naraina Apex on the eve of Diwali

On the eve of Diwali we are pleased to inform you that we are going to organized a competition in Delhi Apex within the departments for making this Diwali as

special to all of us.

The criteria will be as:

All departments should be neat & clean no old or additional papers in desk/notice board

All files should be in drawer and organized, discipline is must . All staff in well dressed (uniform or formal dress) and wearing id

card In ops floor all shipments should be keep in systematic manner.

Staff should be coming on time & maintain their respective department duty roster.

Our inspection officer will review on these days and based on his/her

observation winner will be declare. Said winner will rewarded by cash prize with a special appreciation note by DGM-North.

Winner Cash Prize :

1st Position : Rs. 2000/- 2nd Position : Rs. 1500/- 3rd Position : Rs. 1000/-

Inspection Officer : Mr.R.S.Dhasmana/Mr.Bhupesh/Mr.A.P.Nautiyal Final Observer : Mr.Shiv Rawat (ZHAM) /Mr.Pankaj Saxena (AGM-Ops.) &

Mr.Amit Shankdhar (DGM-North)

1st Prize goes to Stationery Department 2nd Prize goes to Accounts/Commercial & CRE department

3rd Prize goes to General Customer Care & HR/Admin Our Director Mr. Suresh Bansal has given the prize to all winners.

Management Development Program –North Zone

We are pleased to inform you that 4th batch of Two days (Saturday & Sunday) Training Program on " Managerial Effectiveness" for North Zone has completed successfully on Sunday (24th of Oct’10) in Delhi. We would like to share the photographs during the session of training.

DP Training: Group snap shot.

MDP Training: Management Games

Prize distribution to Runner up team of

MDP training

Prize distribution to winner Team of MDP training.

Sardar: O banno car ki speed itni kyon badha di? Banno : Oji car ki break fail ho gayi hai, accident ho jaye iske pehle ghar pahunch jaate hain….!

" If you stay in gratitude, you will have a fantastic attitude! "

FUN ZONE

Bhupesh (Editorial Cell)

Zonal Office: B-101, Phase-1, Industrial Area, Naraina, New Delhi – 28. Ph.No. 011-30580999 &

30582000 & Fax No. 011-30580292

Birthday Bash

Certificate distribution during the B’day

bash by our Dean Lt.Gen.D.V.Kalra to our Executive Trainee after completion of 6

month Executive training course through DISCM.

Certificate distribution during the B’day bash by HR Head-North Mr.Shiv Rawat to our Executive Trainee after completion

of 6 month Executive training course through DISCM.

Birthday Celebration in Zonal Office

Naraina

Arm wrestling Game in Birthday Bash