Biswajit PaulEmail: paulbiswajit002@gmail.com, Mobile: +91- 9163706160, Alternate Mobile : +91- 8017329521Date of Birth: 25th January 1978

Competent Technical System AdministratorOver 7+ years of accomplished experience in Windows and VMware VSphere system administration with capable of

handling various projects at in-house as well as located in different region of the globe

Presently working in a reputed Austria based organization in Kolkata as a System Administrator.

Executive Summary Seasoned and dynamic IT Professional with incredible experience acquired over the years in diverse areas

encompassing Infrastructure Administration/Services, developing & implementing physical server setup, Virtual Environments, Development staging setup, Build Management, Release Management for complex & high valued projects, Test Management and Application Management etc.

Versatile technocrat with rich experience in- Performance of ticket based assignment- Remote deployment and management using HP ILO and Dell iDRAC- Microsoft Windows 2000/2003/2008 Server. feature or system management activity like DNS, DHCP, AD, FSRM, FTP- Managing Microsoft Active Directory Authentication Server - Infrastructure Facility Management support and development- Managing, developing, implementing Virtual environment in-house production using VMWARE VSPHERE- Knowledge about iSCSI storage and NFS storage for VMWARE VSPHERE

Thorough understanding of Project Management Methodologies; comprehensive knowledge of complete processes and Project Setup & Scoping & Infrastructure Cost:- Requirement Analysis & Technical Specifications- Ability to work collaboratively within a team of other windows systems administrators to support deadlines, ability to

work independently as well- Demonstrated ability to perform well in a dynamic environment- Strong oral and written communication skills including documentation

Multi-cultural professional, with deep understanding of the Indian and International business culture thereby having the ability to work in highly diverse environments with people from varied backgrounds.

Adept in writing functional specifications based on the requirements documentation provided by Client, technical specifications, and work breakdown structure for each module as well as experience in Application Framework Design & Architecture Setup

Technical Skill Sets:

Hardware : Dell PowerEdge – r210 – r610 – r710, HP Proliant ML350 G5 & G3, HP Rack Server, IBM HS20, HS21Remote Mgt. Tool & TCP/IP : HP ILO2/3, Dell iDRAC Understanding TCP/IP network and subnetting Server Software : Microsoft Windows 2000/2003/2008 ServerMicrosoft Tools : PS tools, MS ADMT tools, USMT, SYSPREP, MS VISIO, MS Office 2003/2007/2010VMware VSphere : VSphere5.1, ESXi5.1, VCenter Server5.1, Various VMware Appliances, VMware Update

Manager, VCenter Conversion P2V & V2P & V2V, Vmotion (Host & Storage), Cloning and Template for vmware , snapshot for VMware VMware ,Storage provisioning, ESX/ESXi Command Line, VCenter Cluster & FT & DRS & HA

Professional Experience and Accomplishments

RHI INDIA PVT LTD, 20th FEB 2012 till date (www.rhi-ag.com)Systems Administrator/IT Manager

TATA CONSULTANCY SERVICES (Payroll of SELL CRAFT PVT LTD), MAY 2008- JAN 2012 (www.sellcraft.net )Systems Administrator/Infrastructure Support Engineer

KREDENT BROKERAGE SERVICES LTD (KREDENT GROUP), JUN 2007- APR 2008 (www.kredent.com )Systems Administrator / Infrastructure Support Engineer

Domain Experience:

MS Windows Active Directory : 7 Years 9 MonthsVMware Technology : 3 Years 0 MonthsIT Infrastructure : 7 Years 9 Months

Duties include in Present Organization:

- MS Windows Server 2003/2008, Active Directory & Group Policy Management- Provision and operation of extended enterprise system infrastructure- Administration of users and access rights Management of IT projects- IT Infrastructure support includes Helpdesk, Network & System Support also support all own branches in India - Administration of Windows Active Directory, DNS, Group Policy Management, FTP Servers and Print Servers in 2003

and 2008 server environment - Migration of 2003 server to 2008 server for RDC , ADC and other server- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,

Disk, and Network- Troubleshoot & Resolve Escalated Operating System & Hardware Problems - backup and restore using Symantec Backup exec 11d and NT Backup Utility- Implementation & administration of Sophos firewall and VPN Entegra - Install RMS Client on Ms Office Products enhance security- Through Tight VNC , ultra VNC and remote desktop software for all type of remote support- Microsoft outlook Clint support and lotus notes support. Manage various type of application support like SAP, Tally

etc- Basic troubleshoot on SCCM server and all type of SCCM client troubleshoot- SCCM Support with software deploy , patch deploy, report management, asset management etc- Installing and configure SCCM 2007 server and configure SCCM infrastructure, managing resource , distributing

applications- Managing the VMware ESX Server 5.1 and Virtual Centre 5.1- Managing ESX/ESXi servers and Virtual Machines- Managing and remote deployment and installation of Physical VCenter Server and ESX/ESXi Hosts through iDRAC- P2V Migration (VMware P2V converter) and V2V conversion using VMware Converter- Regular activities such as increasing disk size, adding additional drives Cloning, Teaming - Networking and Virtual Switches (Both Primary and Extended) - Snapshot Management- Managed access control delegation of VMs using Virtual Center- Setting up Alarms for various Performance Reasons- Frequently checked ESX server logs for any problems and troubleshoot whenever necessary- Create Virtual Machines using existing templates in ESX servers- Monitored ESX server alarms and VM’s alarms and acted on those incidents to resolve

Windows Support Details

- MS Windows Server 2003/2008, Active Directory & Group Policy Management- Microsoft Windows 2000/2003/2008 Server. feature or system management activity like DNS, DHCP, AD, FSRM, FTP

- Provision and operation of extended enterprise system infrastructure- Administration of users and access rights Management of IT projects- Migration of 2003 server to 2008 server for RDC , ADC and other server- Administration of Windows Active Directory, DNS, Group Policy Management, FTP Servers and Print Servers in 2003

and 2008 server environment - Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,

Disk, and Network- Administration of users and access rights Management of IT projects- Analyzed performance for Windows 2003 and 2008 servers, looking for resource utilization issues with CPU, Memory,

Disk, and Network

VMware VSphere Support Details

- Managing the VMware ESX Server 5.1 and Virtual Centre 5.1- Snapshot Management- Setting up Alarms for various Performance Reasons- Frequently checked ESX server logs for any problems and troubleshoot whenever necessary- Create Virtual Machines using existing templates in ESX servers- Networking and Virtual Switches (Both Primary and Extended- Cloning and templates creation and manage for Virtual machine- P2V Migration (VMware P2V converter) and V2V conversion using VMware Converter- User and roles create and manage VMware

Others Support Details

- SCCM 2007, Sophos/Symantec Antivirus- ITIL process based delivery for IT call management, service management, delivery management, configuration

management through CCM, ITSME & EPROCESS. Maintain well defined SLAs, increased stability through incident reduction.

- IT Infrastructure support includes Helpdesk, Network & System Support .Also support all own and franchisee hub in Kolkata and rest of Kolkata

- backup and restore using Symantec Backup exec 11d and NT Backup Utility- Implementation & administration of Symantec Endpoint Protection (SEP) version 11.0- Install RMS Client on Ms Office Products enhance security- Microsoft outlook Clint support.- Lease line and broadband connection support- Hp and Cisco switch configure and backup- Performance of ticket based assignment- Remote deployment and management using HP ILO and Dell iDRAC- Blackberry client level support- RSA token user console and security console management

Academic and Professional Credentials

MBA (Master of Business Administration, Specialization in IT), Year 201480.00%; Allahabad Agricultural University formally Known as AAIDU (Approved by AICTE, UGC, DEC)

DOEACC ‘A’ LEVEL (PGDCA), Year 200260.00%; DOE (AICTE)

B.COM (H), Year 200049.00%; University of Kolkata

Higher Secondary Examination (12th Standard), Year 199762.00%; Board - WBCHSE

Madhyamik Examination (10th Standard), Year 199562.00%; Board - WBBSE

Global Certifications:

ITIL ® Foundation Certificate in IT Service Management (ITILF ITIL ® ), Year 2013

Microsoft Certified IT Professional Windows 2008 Server (MCITP), Year 2012

Microsoft Certified Technology Specialist SCCM 2012(MCTS), Year 2012

Cisco Certified Network Administrator (CCNA), Year 2004Training Institute – Cisco Authorized Training Institute ‘IIHT (Indian Institute of Hardware Technology)’, Kolkata

Personal Memoranda

Father’s Name : Mr. Bishnumoy Paul (Retired Businessman)Mother’s name : Mrs. Kajal Paul (House Wife)Sex : MaleMarital Status : UnmarriedLanguage Known : English, Hindi, BengaliNationality : Indian by Birth Passport Status : Hold an International Passport (Passport No: L4608255) (Issued at Kolkata, Valid up to 05.09.2023) Pan Card No : BAIPP8688JKey Strength : Excellent in crisis management, analyzing problems & finding solutionsCurrent Location : KolkataPermanent Address : “53/2b Central Road Jadavpur Kolkata- 700032”

References & Supporting Documents Available upon Request