New Zealand Customs Service

Presentation

Industry Capability Network

Wellington13th August 2009

Vendor Briefings

NZCS – CURRENT INFRASTRUCTURE

• 30 Unix servers

• 117 Wintel– 23 Virtual– 94 Physical

• Production servers – Data Centre Auckland

• Disaster Recovery, test and development – Data Centre Wellington

• File and Print and exchange servers at sites

• IBM blades and blade storage

• SUN blades and blade storage

• SUN Unix boxes and SAN

• HP Physical servers

• HP Desktops

NZCS - APPLICATIONS

• CusMod – C++, PowerBuilder client

• Middleware – IBM Websphere

• Data warehouse –Cognos, SQL database

• FMIS – PeopleSoft

• Payroll – PayGlobal

• Windows 2000 – migrating to XP

• Office 2003

• Exchange 2003

• Server 2000 – migrating to 2003

• AD 2000 – migrating to 2008

• 34 external connections

• Symantec Netbackup - Citrix

• Enterprise Vault email archiving -

NZCS – KEY STATISTICS 2007/2008

• 9.95M air passenger movements• 68 cruise ships up from 49 in 06/07• 358k cruise ship passengers up from 240k in 06/07• 6,500 marine craft cleared• Ephedrine and Pseudoephedrine seizures

– 733 kilos (393), 766 (454) incidents = potential harm $83m ($44m)

• Intellectual Property Right Infringements– 824 referrals = 118,500 items forfeited

– 573 referrals = 137,000 items forfeited (06/07)

• Clear $85b in trade annually (Via EDI)• $9.256b revenue collected

CURRENT / FUTURE PROJECTS

• Current– JBMS/TSW - Virtualisation– Drugs - Desktop strategy– TransTasman - Server 2003 / XP upgrades

• Future– VoIP/Network upgrade - Security– JBMS/TSW - Sybase/Solaris upgrades– Internet/Intranet application replacement

• Current Government Priorities– TransTasman– JBMS/TSW– Drugs

ENGAGING WITH CUSTOMS

What’s Important to Customs:• End to end solutions plus body shopping – we don’t have a one

solution fits all approach• Individuals and companies that know our business• Financial and product stability• Local support• Engagement at a strategic level

What irritates us:• Over selling• Non delivery• People telling us how to run our business/not knowing our

business

Procurement Process

• We need to follow the rules

• Some of the documents we need to complete:

– Procurement plan

– Evaluation process

– Weightings

– Internal business case (s)

– Evaluation report

– Recommendation paper

– Audit documents

• We need to ensure the best solution for the best value