new world of_work_microsoft_erasmus_university

44
The New World of Work RSM: Business Information Management Vincent Vermeulen [email protected] Enterprise Strategy Consultant Microsoft Nederland

Upload: vincent-vermeulen

Post on 14-Nov-2014

1.292 views

Category:

Business


1 download

DESCRIPTION

I created this slidedeck as an inspirational talk for an interactive presentation on the new world of work to be held for participants (students and profs) of the Erasmus University in Rotterdam

TRANSCRIPT

Page 1: New world of_work_microsoft_erasmus_university

The New World of WorkRSM: Business Information Management

Vincent [email protected] Enterprise Strategy ConsultantMicrosoft Nederland

Page 2: New world of_work_microsoft_erasmus_university
Page 3: New world of_work_microsoft_erasmus_university

AgendaAbout MeBackgroundEnterprise Strategy ConsultantAbout MicrosoftThe New World of WorkPeople, Place, Technology

NWoW ChallengesBusiness Course

Page 4: New world of_work_microsoft_erasmus_university

About me…

Page 5: New world of_work_microsoft_erasmus_university

Return on Investment…

Page 6: New world of_work_microsoft_erasmus_university

About Microsoft...

Page 7: New world of_work_microsoft_erasmus_university

Love or Hate?

http://www.youtube.com/watch?v=wvsboPUjrGc

Page 8: New world of_work_microsoft_erasmus_university

Love or Hate?

Page 9: New world of_work_microsoft_erasmus_university

Love or Hate?

Page 10: New world of_work_microsoft_erasmus_university

Love or Hate?

Page 11: New world of_work_microsoft_erasmus_university

Love or Hate?

Page 12: New world of_work_microsoft_erasmus_university

AgendaAbout MeBackgroundEnterprise Strategy ConsultantAbout MicrosoftThe New World of WorkPeople, Place, Technology

NWoW ChallengesBusiness Course

Page 13: New world of_work_microsoft_erasmus_university

The New World of Work…

Page 14: New world of_work_microsoft_erasmus_university

New World of WorkBusiness Vision and Goals

Page 15: New world of_work_microsoft_erasmus_university

2005: Whitepaper

Page 16: New world of_work_microsoft_erasmus_university

What is Work?

and, how is work changing?

Page 17: New world of_work_microsoft_erasmus_university

Changing nature of work

Page 18: New world of_work_microsoft_erasmus_university

Worlds of Work

Page 19: New world of_work_microsoft_erasmus_university

Statistics…

Page 20: New world of_work_microsoft_erasmus_university

Work is play?

Page 21: New world of_work_microsoft_erasmus_university

Pressures on our World of Work

Regulation

Globalization

Mobility

Market Challenges

Emergent Competitors

Evolving Business Models

New Partnerships

Disintermediation

New Customer Expectations

Currency Fluctuations Environmental Concerns

Cost of Inputs

Page 22: New world of_work_microsoft_erasmus_university

New ways of working

Page 23: New world of_work_microsoft_erasmus_university

A Changing Vision of Work

1970s“work to live”

1980s“live to work”

1990s“work = living”

21st century“a healthy balance”

valuation

work

social aspects

Welfare debate: “Labor is a strange medicine. It should be salutary but it makes people ill and excludes them because there are not enough employment opportunities”

R. Lubbers former prime minister: “The Netherlands is sick. Too many people are on the sidelines. We need to get back to work”

Purple: “Work, work, and more work: paid employment is the royal route to financial, social and individual self-realization”

Labor debate:“Attention needs to be paid to the quality of labor: ICT is changing labor. There are new work-related illnesses, higher workloads, care tasks are being marginalized”

time

Page 24: New world of_work_microsoft_erasmus_university

AgendaAbout MeBackgroundEnterprise Strategy ConsultantAbout MicrosoftThe New World of WorkPeople, Place, Technology

NWoW ChallengesBusiness Course

Page 25: New world of_work_microsoft_erasmus_university

New World of Work: MetricsLower

Real Estate CostsIncrease

Individual & Team Productivity

Reduce IT & Administration

Costs

Reduce Travel & Training

Costs

Attract & Retain the Right People

Reduce the Costs of Communications

Reduce Carbon Footprint

Reduce Sick Leave

Costs of Non Productivity

Page 26: New world of_work_microsoft_erasmus_university

People

Page 27: New world of_work_microsoft_erasmus_university

Challenge: Loss of Control

Page 28: New world of_work_microsoft_erasmus_university

Challenge: Loss of Personal Value

Page 29: New world of_work_microsoft_erasmus_university

Challenge: Confusion

Page 30: New world of_work_microsoft_erasmus_university

Challenge: Breaking Convention

Page 31: New world of_work_microsoft_erasmus_university

It’s about changing mindset and behaviour…

http://www.youtube.com/watch?v=RzToNo7A-94

Page 32: New world of_work_microsoft_erasmus_university

Cultural ChallengesFear by management over loss of controlFear by employees over loss of personal valueConfusion over the business impact of new social toolsHesitant about change and breaking away from existing conventions

Page 33: New world of_work_microsoft_erasmus_university

Have Champions

Page 34: New world of_work_microsoft_erasmus_university

Legal, Compliance, and Security

Page 35: New world of_work_microsoft_erasmus_university

Governance Policies

Page 36: New world of_work_microsoft_erasmus_university

Brand Name Solution

Page 37: New world of_work_microsoft_erasmus_university

Technology

Page 38: New world of_work_microsoft_erasmus_university

Phased Approach

Page 39: New world of_work_microsoft_erasmus_university

Scenarios – Smart Meetings

Page 40: New world of_work_microsoft_erasmus_university

Implement Improvements

Page 41: New world of_work_microsoft_erasmus_university

Governance Policies

Page 42: New world of_work_microsoft_erasmus_university

When to Focus on Adoption

Change management, cultural transformation, bridging generation gaps

Phased implementationTraining, promotion

Concept Design Plan Pilot Evaluate Launch/Monitor

New World of Work Initiative Phases

Adoption Strategies and Practices Subtext

Strategic and Cultural Subtext

Business valueSuccess metrics and definition

Page 43: New world of_work_microsoft_erasmus_university

10 Essentials for NWoW1. Be ready to invest time, resources, and money2. Get champions to help you with roll-out3. Think about adoption strategies early on4. Pay attention to the usefulness, usability, and design of your

solution 5. Make sure your program is compatible with existing processes6. Start gradually with small numbers7. Promote the program and provide training if needed8. Implement improvements based on end user feedback9. Manage expectations – not all the goals can be achieved at

once10. Train people that it’s coming and that you need to get on the

train

Page 44: New world of_work_microsoft_erasmus_university

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after

the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.