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o WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? o COLLABORATE OR COMPETE? THE POWER OF PARTNERSHIPS o FRANÇOISE LAMOTTE, SVP, HEAD OF DIRECT AND DIGITAL I EMEA, METLIFE THE INSURER

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Page 1: New WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? …dii.globalreinsurance.com/dii-17/wp-content/uploads/2017/... · 2017. 10. 3. · new product. Increases in new revenue Cost reduction

o WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR?

o COLLABORATE OR COMPETE? THE POWER OF PARTNERSHIPS

o FRANÇOISE LAMOTTE, SVP, HEAD OF DIRECT AND DIGITAL I EMEA, METLIFE

THE INSURER

Page 2: New WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? …dii.globalreinsurance.com/dii-17/wp-content/uploads/2017/... · 2017. 10. 3. · new product. Increases in new revenue Cost reduction

3

W H A T A R E I N C U M B E N T S L O O K I N G

F O R ?

C O L L A B O R A T E O R C O M P E T E ? T H E

P O W E R O F P A R T N E R S H I P S

PRESENTED BY

Page 3: New WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? …dii.globalreinsurance.com/dii-17/wp-content/uploads/2017/... · 2017. 10. 3. · new product. Increases in new revenue Cost reduction

4PRESENTED BY

F r a n ç o i s e

L A M O T T ESVP, HEAD OF DIGITAL

M e t L i f e E M E A

Y O U R S P E A K E R

Page 4: New WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? …dii.globalreinsurance.com/dii-17/wp-content/uploads/2017/... · 2017. 10. 3. · new product. Increases in new revenue Cost reduction

The only thing insurance and innovation have in common

5

?

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Insurance incumbents like us have the following assets

6

Brand

Data

Channels

Capital

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But we lack agility and experience -lity

7

FACT: Insurance companies have roughly

1.44 customer

interactions per year.

FACT: legacy system and robust processes

6 months to launch a new product

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Increases in

new revenue

Cost reduction

due to

implementation

of new

technology

Increases in

VoNB

Increases in

persistency

Insurtech startups are changing the basis of competition by impacting revenue and cost drivers for insurers

8

Page 8: New WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? …dii.globalreinsurance.com/dii-17/wp-content/uploads/2017/... · 2017. 10. 3. · new product. Increases in new revenue Cost reduction

Insurtech has seen a surge of VC funding, indicating that Silicon Valley is focusing on insurance

“One in five insurers is

engaged in joint

partnerships with start-ups” - PwC

Source: PwC’s March report - “InsurTech: A golden opportunity for insurers to innovate”

9

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NUMBER OF STARTUPS

INV

ES

TM

EN

TS

CO

MM

ER

CIA

L

AG

RR

EM

EN

TS

SO

UR

CIN

GS

EN

SIN

G

READY TO SCALE

MAKING REVENUE

PROTOTYPE READY

IDEA STAGE

ST

RA

TE

GY

• VC

• M&A

• Co-CREATION

• JOINT

VENTURE

• ACCELERATOR

• CO-WORKING

• INCUBATOR

• HACKATHON

TACTICS COMPETITORS

The incumbents in the insurance industry are responding by engaging startups

10

ST

RA

TE

GY

Page 10: New WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? …dii.globalreinsurance.com/dii-17/wp-content/uploads/2017/... · 2017. 10. 3. · new product. Increases in new revenue Cost reduction

But almost all innovation is focused on perpetuating the existing business model

CA

PA

BIL

ITIE

S

resi

de

nt

ne

w

old new

Horizon 1:INCREMENTAL

Horizon 2:DIFFERENTIATING

Horizon 3:DISRUPTIVE

DISTRIBUTION

11

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Our approach is focused on disruptive innovation which can truly differentiate value propositions

CA

PA

BIL

ITIE

S

resid

ent

new

old new

Horizon 1:INCREMENTAL

Horizon 2:DIFFERENTIATING

Horizon 3:DISRUPTIVE

DISTRIBUTION

12

Page 12: New WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR? …dii.globalreinsurance.com/dii-17/wp-content/uploads/2017/... · 2017. 10. 3. · new product. Increases in new revenue Cost reduction

13PRESENTED BY

F r a n ç o i s e

L A M O T T ESVP, HEAD OF DIGITAL

M e t L i f e E M E A

Thank you