new what are investors and incumbents looking for?...
TRANSCRIPT
o WHAT ARE INVESTORS AND INCUMBENTS LOOKING FOR?
o COLLABORATE OR COMPETE? THE POWER OF PARTNERSHIPS
o FRANÇOISE LAMOTTE, SVP, HEAD OF DIRECT AND DIGITAL I EMEA, METLIFE
THE INSURER
3
W H A T A R E I N C U M B E N T S L O O K I N G
F O R ?
C O L L A B O R A T E O R C O M P E T E ? T H E
P O W E R O F P A R T N E R S H I P S
PRESENTED BY
4PRESENTED BY
F r a n ç o i s e
L A M O T T ESVP, HEAD OF DIGITAL
M e t L i f e E M E A
Y O U R S P E A K E R
The only thing insurance and innovation have in common
5
?
Insurance incumbents like us have the following assets
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Brand
Data
Channels
Capital
But we lack agility and experience -lity
7
FACT: Insurance companies have roughly
1.44 customer
interactions per year.
FACT: legacy system and robust processes
6 months to launch a new product
Increases in
new revenue
Cost reduction
due to
implementation
of new
technology
Increases in
VoNB
Increases in
persistency
Insurtech startups are changing the basis of competition by impacting revenue and cost drivers for insurers
8
Insurtech has seen a surge of VC funding, indicating that Silicon Valley is focusing on insurance
“One in five insurers is
engaged in joint
partnerships with start-ups” - PwC
Source: PwC’s March report - “InsurTech: A golden opportunity for insurers to innovate”
9
NUMBER OF STARTUPS
INV
ES
TM
EN
TS
CO
MM
ER
CIA
L
AG
RR
EM
EN
TS
SO
UR
CIN
GS
EN
SIN
G
READY TO SCALE
MAKING REVENUE
PROTOTYPE READY
IDEA STAGE
ST
RA
TE
GY
• VC
• M&A
• Co-CREATION
• JOINT
VENTURE
• ACCELERATOR
• CO-WORKING
• INCUBATOR
• HACKATHON
TACTICS COMPETITORS
The incumbents in the insurance industry are responding by engaging startups
10
ST
RA
TE
GY
But almost all innovation is focused on perpetuating the existing business model
CA
PA
BIL
ITIE
S
resi
de
nt
ne
w
old new
Horizon 1:INCREMENTAL
Horizon 2:DIFFERENTIATING
Horizon 3:DISRUPTIVE
DISTRIBUTION
11
Our approach is focused on disruptive innovation which can truly differentiate value propositions
CA
PA
BIL
ITIE
S
resid
ent
new
old new
Horizon 1:INCREMENTAL
Horizon 2:DIFFERENTIATING
Horizon 3:DISRUPTIVE
DISTRIBUTION
12
13PRESENTED BY
F r a n ç o i s e
L A M O T T ESVP, HEAD OF DIGITAL
M e t L i f e E M E A
Thank you