new tunisia new opportunities -...
TRANSCRIPT
Ms. Neziha BERZOUGA
Offshoring Promotion Unit Head
Foreign Investment Promotion Agency
« FIPA- TUNISIA »
Tunisia , November 28th , 2011
Free Trade Agreement
with EU
Free Trade Agreementwith Turkey
Arab-Mediterranean Agreem
entAGADIR
Access to a pool
of more than
800 million
consumers
TUNIS
BPO ITO
Voice
BPO
Data
R&D/Knowledge
13,5
8,5
4,55,0
11,0
BPO Data
31,5
1,0
ITO
31,5
R&D /Knowledge
20,0
2,50,5 1,53,5
2,5
44,5
BPOVoice
BPOData
ITO
R&D /Knowledge
BPO Voix
2,5
3,03,0
Total, Graduates excluded
127,5
Univ.Graduates2
22,5
Total
150
Finance & Accountancy
HR
Procurement
Banks & Ensurences
Telecoms
Travel
ESTIMATIONS
French Voice
Italian Voice
R&D & general engineering
Knowledge
Aeronautics and automotive
ICT
Pharma & biotechnologies
Testing
Electronics
Software
Application developement
Application Maintenance
Helpdesk
Infrastructure maintenance
R&D Grads
ITO Grads
BPO Data Grads
BPO Voice Grads
Job creation by target segment on a ten year basis / In thousands
1 Hypothesis : within each segment (BPO Voice, BPO Data, ITO, R&D Knowledge), an estimation of jobs to created on the basis of each target market’s respective size 2 Hypothesis : Supervisory rate of 15% ( 10% of which of middle management)
Promotion
Incentives
Talent Pool
Infrastructure Many projects are under way to build
class-A offices in Tunisia Tunis/Manouba/Sousse…
Public /Private initiatives to promoteTunisia as a site of choice for investors
Governance
▪ Favorable environment
– ICT sector, the most dynamic sector
– 1000 computer services companies already in Tunisia
– Tunisia is #1 in Africa in numbers of telephones and PCs per
inhabitant
– Secure, diversified international connections. Underwater fiber
optic cables to Europe, Asia, the Middle East and America
▪ Top level ICT training
– Over 50 000 students on ICT courses at university, i.e. about 14%
of all university students
– Over 11 000 new ICT graduates a year
– Over 200 university ICT courses
▪ Extremely competitive location
– 30% cheaper than Morocco, 50% cheaper than Eastern Europe
– Used by many companies as an additional/backup location for
their Indian operations (Fidelity Investments, Linedata Service,
etc)
Main companies already in Tunisia
SOURCE : Ministry of Higher Education, interviews, world competitiveness report
▪ Favorable environment
– World class companies have already moved their R&D operations to
Tunisia:
▫ Automotive/electronics industries (STMicro, Kromberg&Shubert, Valeo,
Leoni, Continental, etc)
▫ Aviation industry (Aerolia - subsidiary of EADS -, Zodiac, Latécoère, etc)
▫ IT and communications technology companies
(Siemens, Nokia, Huwaei, etc)
▫ Engineering and knowledge outsourcing (Altran, Oddo, etc)
▫ Other (Pfizer, Benetton, etc)
– 30 000 researchers in ~700 laboratories and research units and ~1.5% of
GDP allocated to R&D
– R&D financing and public-private collaboration
▪ Training to European standards
– 30% of all university-level graduates (20 000 graduates) are scientists or
engineers
– Specialist training centers (e.g. aviation training center)
– 2000 new holders of Catia certificates within 2 years
▪ Extremely competitive location
– 30% more cost effective than Morocco, 50% more cost effective than Eastern
Europe
Main companies already in Tunisia
SOURCE : Ministry of Higher Education, interviews, world competitiveness report
Main companies already in Tunisia
▪ Excellent, available human resources
– Excellent French: 26% of all Tunisians speak French (World
Francophone Organization).
– Excellent Italian (2000 holders of Italian language certificates)
– Substantial number of English, German, and Spanish
speaking competencies
– Special training for telephone operators
▪ A sector that has been in full expansion for the last 10 years
– 20 000 jobs already (90% French speaking)
– Téléperformance (world leader in customer relations) arrived
in 2000 and already has around 6000 employees
▪ Extremely competitive location
– 30% cheaper than Morocco (French), 10% cheaper
than Romania (Italian)
SOURCE : Ministry of Higher Education, interviews, world competitiveness report
8
2.7
3.73.7
4.94.95.45.55.5
Tunisia provides world-class mathematical and
scientific education
4.24.34.34.34.54.9
5.35.4
Tunisia has a large pool of scientists and
engineers
Availability of scientists and engineers
1 = zero; 7 = widely available
Quality of mathematical and scientific education
1 = poor; 7 = excellent—among the best in the
world
National program to increase the
engineering pool by raising the
number of engineers to 9000 in the
2014 - 2015 academic year
SOURCE: World Competitiveness Report
The latest technology is widely available in
the country …… at western quality levels
4.5 4.3
5.34.9 4.9 4.8
5.56.3
Availability of the latest technologies
1 = zero; 7 = widely available
4.34.5
4.84.94.95.3
5.5
6.3
Infrastructure quality
(1 = extremely underdeveloped; 7 = extensive
and efficient by international standards)
SOURCE: World Competitiveness Report
Tunisia – Where International Underwater Cables
Cross
Marseilles
Algiers
AlexandriaTripoli
Palermo
TunisKetra
▪ 3 200 Gbps
Hannibal
▪ 180 km of fiber optic
cables
▪ 3 200 Gbps
SEA ME WE 4
▪ Singapore–Middle
East–North Africa–
France (Suez)
▪ 1 331 Gbps
SOURCE: Telecoms Ministry
150
220
270
270
320
200
260
110
USD p.a, 2010
SOURCE: Interviews, Ministry of Industry & Technoilogy
The cheapest real estate
prices of all benchmark,
Eastern European and
North African countries
SOURCE: Watson Wyatt Report, interviews, telecoms and internet operators
Tunisia 20.918.5
Egypt 18.0
Morocco 26.7
Poland 30.1
Romania 19.2
Czech Republic 39.7
Philippines 14.5
India 14.2
21.3
19.2
33.4
24.5
47.7
16.4
15.6
21.7
31.9
32.929.1
30.9
47.2
39.3
34.1
62.7
22.7
22.0
35.231.2
34.0
54.5
44.5
39.0
71.8
21.7
23.1
USD thousand p.a, 2010
Costs excluding incentives
Costs including incentives
Data Voice R&D / Knowledge IT
Bench-mark
Eastern Europe
North Africa
Total cost (including full payroll costs, telecoms, real estate etc.)
A TECHNOLOGY
CITY OF
117 HECTARES
EXTENSION MADE/ANNOUNCED
And Others….
NEW INVESTMENTS
VisitingDelegations
Activity/Nationality Situation
January –October 2011
BPO/IT/R&D 14 underway
26 delegations
Visited FIPA –Tunisia
German/French/Italian
British/Spanish/ Belgian …
7 Operational
Planned visits Nov. Dec 2011
5
Germany 280 companies 50 000 jobs
